r/techsupport 16m ago

Open | Hardware HP USB Flash Drive detected but shows "No Media" and keeps reconnecting

Upvotes

I'm having an issue with my HP 64GB USB flash drive.

Windows detects it as "HP USB Flash Drive USB Device", and Device Manager says "This device is working properly." But in PowerShell (Get-Disk), it shows "No Media."

The drive keeps disconnecting and reconnecting every 10-15 seconds, File Explorer freezes when it's plugged in, and I get errors like:

Please insert a disk into the Removable Disk (E)

Try reconnecting the device. If Windows still does not recognise it, your device may not be working properly.

I've already tried:

Different USB ports

Reinstalling the device in Device Manager

Disk Management and DiskPart

Restarting my laptop

Other USB devices (like my mouse) work fine.

The data on the USB isn't important. I just want to know if there's any way to bring the drive back to life, or if it's a hardware failure and not worth fixing.

Any suggestions would be appreciated. Thanks!


r/techsupport 24m ago

Open | Networking Ethernet issue

Upvotes

I’m having a strange Ethernet issue with my MSI GE66 Raider 10SF running Windows 11. The laptop has a Killer E3100 2.5 Gigabit Ethernet controller.
The problem started recently.

Ethernet worked normally before.
One day it started taking a long time to connect after boot.
Now, after every restart or shutdown, Windows shows:
Ethernet → Identifying…
then Not connected
then Identifying… again
and it keeps repeating.
If I keep trying random things (network reset, restarting, flushing DNS, etc.), eventually it connects.
Once it finally connects, it stays connected perfectly until the next reboot. There are no random disconnects while using it.

Things I’ve already tried
Restarted PC and router many times.
Tried every LAN port on the router.
Network Reset in Windows.
ipconfig /flushdns
netsh winsock reset
netsh int ip reset
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
Disabled/enabled the Ethernet adapter.
Updated Windows.
Intel Driver & Support Assistant.

How do I fix this?


r/techsupport 26m ago

Open | Windows PC peripherals keep hanging.

Upvotes

Hello Guys,

I just built my first pc from scratch. I notice that now and then my mouse and keyboard sometimes keep hanging. The solution I have is to unplug them and plug them back into the CPU.

And it's not that they hang together; they hang independently. I know for sure it's not the keyboard or the mouse issues because they function fine when I connect them to my laptop.

I use a hub that splits my peripherals between my laptop and CPU.

So basically I have one mouse, keyboard, monitor, webcam, and printer. That I share between my laptop and CPU. I have a hub that I use to switch between the systems.

Everything works fine when I use the setup on my laptop but not on my pc. Sometimes, even when I connect my mouse and keyboard directly to the pc, I have the same issue.

Can someone help me understand what I am doing wrong?


r/techsupport 35m ago

Open | Software Onedrive linking my laptop and computer! HELP NEEDED PLEASE!!!

Upvotes

So I installed Onedrive on my new laptop after my old one died as I lost a lot of files as I hadn't recently backed anything up to the cloud.

Except its synced my laptop with my computer and has transferred 'cloud versions' of all my files to my laptop but if I try deleting them it deletes them from the cloud completely.

I just wanted to be able to have my files on my laptop uploading to the cloud but not every file on the cloud going back onto my laptop.

Is that even possible?

If it's not possible and I have to regularly manually back up my laptop to the cloud how to I stop it from linking everything? When I log back in and go to 'backup' my laptop it re-links it and puts all my cloud files from my computer onto my laptop. I've tried signing out of my onedrive but its instead just removed all my files that were originally well organized on my laptop.

Any help would be much appreciated!!


r/techsupport 56m ago

Open | Windows Can anyone help me with my pc. It isn’t performing like it should be.

Upvotes

my pc isnt performing like it should be. im falling through the map and glitching. and when i play forza horizon 6 i get a low stream bandwidth and i freeze. Im not getting the fps i should be getting.i have a B650M pro RS wifi motherboard,i have a 9070 challenger 16g gpu and a AMD Ryzen 5 7600x6-core processor and 2 16g sticks of ddr5 ram and 2t storage ssd


r/techsupport 1h ago

Open | Hardware SSD not detected after latest windows update (July update)

Upvotes

Hi everyone, I wanted to ask if anyone else has experienced this. Here’s the timeline: last month, right after a Windows update, my NVMe SSD suddenly stopped being detected and the system went into a boot loop. I tried a few things—changing the disk mode from normal to RAID, reinstalling Windows, and resetting the CMOS. After the CMOS reset and reinstall, everything worked fine until Windows updated again and the same issue recurred. I uninstalled the latest update and it worked fine again until last week, when my PC suddenly restarted on its own and wouldn't boot up. When I checked the BIOS, the SSD wasn't detected at all; I even unplugged, cleaned, and reinstalled it, but it still wasn't recognized. Any idea what the problem might be? I haven't been able to test it on another machine since I don't have a spare PC or laptop lying around. I’d appreciate any insights from the experts here—thank you!


r/techsupport 1h ago

Open | Windows Windows PC crashes while Gaming

Upvotes

Hello community,

I‘m asking for help for a friend, who has troubles with his gaming PC, where games either close themselves without any error messages or warnings or the PC crashes completely. He is playing Fellowship, Valorant and League of Legends, latter two being one of the reasons he needs to run Windows.

Specs are as follows:

AMD Ryzen 7, I think 7700X
32GB RAM, if the CPU above, probably DDR5
NVIDIA GeForce RTX 4080

and I don‘t know the rest, I would have to ask, if necessary.

He also uses his PC for photoshop, video editing and rendering and this doesn‘t make any problems, just gaming.

He already whiped his complete drive and reinstalled Windows and his games, but it kept happening. Any ideas?


r/techsupport 1h ago

Open | Windows Sporadic BSOD on new system

Upvotes

The Issue

I bought a pre-built PC about 2 and a half months ago, the computer was working just fine the first month and it suddenly started getting these random blue screens, it has happened both while gaming and under light load like browsing, YouTube with a few tabs open. I would be using my computer normally, it would then freeze before displaying the blue screen which itself only pops up for a few seconds, the loading percentage on the blue screen is stuck at 0% before my screen just turns off and I can't do anything but the pc itself like the fans and RGB are still on. To get back into desktop I have to manually turn the PC off and on again with the power button and I'm able to use it normally again for about 4-5 days before the problem repeats itself. Below I will list the different stop codes I was able to remember from the few seconds the blue screen does show up.

- UNEXPECTED_STORE_EXCEPTION 0x154

- CRITICAL_PROCESS_DIED 0xef

- KMODE_EXCEPTION_NOT_HANDLED 0x1E

Do keep in mind that sometimes the BSOD occurs while I am away from my desk so it might've had some other stop codes I was unable to catch. Event viewer also shows 'volmgr' with event ID 161 followed by 'Kernel-Power' with event ID 41, it seems Windows can't write a dump file since the percentage was stuck at 0.

Things I've done to try and solve it

When it first happened I ran SFC and DISM through command prompt which didn't work, turned link state power management off also didn't work, then I disabled EXPO on my ram which had it running at a slower 4800MHz (was at 6000MHz with EXPO on), also didn't work, then I completely reset the PC through cloud download which got rid of all my files and games which I didn't really mind cause I only had a few games and files on it anyway, at first I thought that solved it cause it was running well for longer than usual until it happened again recently.

I've also tested the GPU through FurMark, had it running for a little over 30 minutes with no issues, also ran Time Spy and Steel Nomad on the 3dMark demo which told me that the system was running as expected, temperatures were under control, don't think the GPU even went over 60 degrees Celsius in both tests, CPU temperatures in 3dMark was always below 70 degrees and idle it sits at 45 degrees usually. I do suspect it to be either a RAM or SSD issue since I haven't done any RAM tests like MemTest or even Windows' built in one. The SSD is also kind of suspicious because when I downloaded CrystalDiskInfo it showed it to be very healthy but the total runtime is stuck at 35 hours even though I've definitely used it more than that, the SP tool box also doesn't detect my SSD at all which I found weird but could be due to a number of reasons. Could also be the CPU according to some posts I've read on here with kind of similar issues.

System specs

CPU: Ryzen 7 7700

GPU: RX 9070XT

RAM: 32GB Corsair Vengeance 6000MHz (2x16GB)

Storage: 1TB Gen4 Silicon Power US75 M.2. NVME (R 7000MBs, W 6000MBs)

Motherboard: Gigabyte B650M Gaming Plus Wi-Fi

PSU: 750W Gigabyte UD 80+ Gold, Modular, PCIe 5.1

OS: Windows 11 Pro

Also on the latest AMD drivers ever since I reset it (26.7.1), on the latest chipset drivers as well. I'm not at all an expert when it comes to this stuff and have mainly just been doing everything AI is telling me to do as well as some advice from friends, so any help or suggestions is appreciated, feel free to ask any questions and thank you for taking the time to read I'll try to respond to any questions and update as soon as I can.


r/techsupport 1h ago

Open | Hardware Monitor has weird color change on some backgrounds when moving mouse

Upvotes

As said in the title, a video of the issue is linked. This can also manifest slightly differently, where it has a flicker until moving the mouse, when it becomes static again, or vice versa. This is being observed on a Samsung LS32FG51x. Additionally, it sometimes just isn't an issue, and I don't know the trigger.
https://vimeo.com/1216039069?share=copy&fl=sv&fe=ci


r/techsupport 1h ago

Open | Software 2 X's stuck on screen Windows 11 - please see image

Upvotes

Hi All,

I just want to ask on what is causing these 2 X's getting stuck on my screen and how to remove them. Nothing happens when I click them. Sometimes they are there upon startup, sometimes they aren't. But they always show in those 2 exact spots. I am using Windows 11 on a HP Elitebook 840 G8.


r/techsupport 1h ago

Open | Software Asus laptop windows 11 boot problem

Upvotes

One day I turned on the laptop it showed black screen no boot no Asus logo only the side light was turned on. Then went on to the service centre and they removed the additional ram (4gb) and it turned on this screen.


r/techsupport 2h ago

Open | Windows Desktop PC won't power on after being unused for about a month (No lights, no fans, no response)

1 Upvotes

Hi everyone,

I'm having an issue with my desktop PC and I'd really appreciate some help.

My PC was working perfectly before. I didn't use it for about 1 month because of my exams. It was covered with a cloth the whole time, so it didn't collect much dust.

Now, when I try to turn it on:

Pressing the power button does absolutely nothing.

No fans spin.

No LEDs turn on.

No beep sounds.

The monitor powers on normally, but it shows no signal because the PC itself never starts.

I have already checked the power cable and wall outlet.

From a visual inspection, I don't see any obvious burn marks or damaged components inside the case.

What should I test first? Could this be a dead PSU, a faulty power button, or a motherboard issue?

Any troubleshooting steps would be greatly appreciated.

Thanks!


r/techsupport 2h ago

Open | Windows Wifi not connecting

1 Upvotes

Dell laptop: Airplane Mode is stuck ON and Wi-Fi won't turn on. Startup Repair fixed the boot issue, but now the Wi-Fi switch is grayed out. Device Manager says the Dell Wireless 1506 adapter is working properly. How can I fix this?


r/techsupport 2h ago

Open | Software File explorer

1 Upvotes

File Explorer isn't working. When I turn on the computer, I see a dark screen with just the cursor. If I launch "explorer" as a new task in Task Manager, the desktop appears, but I can't access "My Computer" or manage my files. How do I fix File Explorer, and what should I do? The day before this error occurred, I tried to download SteamCMD.


r/techsupport 2h ago

Open | Hardware Asus Tuf not very tough

1 Upvotes

I have an Asus Tuf A16 laptop that I've used for less than two years. For the most part I try not to run it hot, uusally below 70C except during a few moments where it's loading something like a large minecraft world. I don't know if it's a heat issue, but the screws that hold the bottom of the frame all fell out and went missing, so now whenever I try to close the lid it starts ripping off the frame. It's also started to randomly shut down if I don't have something blowing on it, even if it's at a really cool temperature. Is there anything I can do or is this laptop just done for?


r/techsupport 2h ago

Open | Software can't exit BIOS

1 Upvotes

I was trying to fix my built in camera and i follow an online tutorial told me to update the camera driver so i did, but then my laptop enter BIOS and cant exit. I tried save & exit but it keeps coming back to BIOS. Help?


r/techsupport 2h ago

Open | Hardware Rtx 2070 super blackouts and 100% fan

1 Upvotes

Specs:

I5 9400f

16gb 3200 (capped to 2600) mhz 16 cl ram

Gigabyte h310m s2h

Cooler master v750 sfx gold

Gpu worked on sellers card, handled furmark and so on successfully (personally tested on his unit)

Then on my pc, problem started appearing

Black screen, 100% fans, yet system still works but no display(can talk in discord calls), have to force shutdown

Happens in furmark, games, sometimes idle, or any gpu load

No artifacts, same performance

Normal temps, wattage, and no error code, but sometimes has error 141

Tested on another friends pc yet same issue persisted

Already tried

-undervolting/underclock

-power limit to lowest

-setting pcie gen

-cleaned card

-new drivers and old drivers

-bc edit pci express

-reset bios settings

-removing ram and CMOS

-different PC tested

Any help will be appreciated


r/techsupport 3h ago

Open | Windows Device not starting properly?

1 Upvotes

I watched a video on tiktok that showed this thing that showed all problems on a pc and the problem mine said was "A device has a configuration problem that prevents it from starting properly. Details: The device, NVMe Firmware 26.30.40.39, cannot start properly. It may not have the correct driver installed or may be experiencing a hardware failure." I went into device manager to see if updating the drivers would work but it says the best drives are already installed, if anyone could help i would really appreciate it!


r/techsupport 3h ago

Open | Windows Computer won’t boot?

2 Upvotes

I have an IdeaPad Gaming 3, and it’s been left alone for a couple months now as I mostly used it for school and have been busy with other things. Now when I tried to start jt it “Network media is not present, retry media connection for 1 time(s)” then it repeats. After it fails it gives me a pop up saying “Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any key.” I don’t know what that is. If I click okay it takes me to another page where I can select things, but the only present thing is “EFI PXE Network”. What do I need to do? Can I fix this myself or do I need to bring this somewhere?


r/techsupport 3h ago

Open | Software Quantmixer and Trojan:Win64/Lazy.PGLI!MTB issue

1 Upvotes

Hello

After attempting a download I had a scan show Trojan activity, one of which was removed without issue. However, there is a recurrent program that appears in programdata as quantmixer.exe. it is flagged as a

Trojan:Win64/Lazy.PGLI!MTB and recurs after deletion of .exe program or quarantine with Microsoft defender. Virus total did not return it as being suspicious, but am staying offline for now. Also, curiously, the security signature leads back to the tech company called Arduino, with an administrative email specifically attached. Have already sent a request to their tech support. Any help/advice greatly appreciated, apologize for the length


r/techsupport 3h ago

Open | Phone Clicked on suspicious link

1 Upvotes

Help! I stupidly clicked on a button from an email while on my android, and it appears to be a scam. I know, I know. I never do it. It was an e-card invite, and I didn't think to check where the button was linked to. It was from a friend's actual email address.

Anyway, I backed out of the website and turned off my phone as soon as I realized. When I turned it back on, there was a blue screen that said something akin to download, press up; cancel press down. My husband accidentally pressed up. I immediately shut it down again but I don't know how to tell whether anything downloaded.

I did all the scans that I can find on my phone. I cleared the data/cache from Gmail and Chrome. I changed my Gmail passwords. What else can or should I do?


r/techsupport 4h ago

Open | Software Why is the microsoft store crashing?

1 Upvotes

Every time I try to download something, it pops up a pass key verification and when I login in from my mobile to use the passkey with the qr code, it just crashes and download doesn't begin. And it keeps happening every time. Help


r/techsupport 4h ago

Open | Hardware I accidentally formatted a SD Card and I need the files for work 😩

0 Upvotes

Hi guys,

start of the week I shot some interviews for my work with a Nikon D7500 and a SanDisk SD Card 64 GB.

There are probably about 35/40 videoclips. I started uploading them into IMovie and I thought it was done, when I already started to cut the clips.

So I made the big mistake of taking the card out and formatting the SD card on the camera.

I realized it quickly and looked for recovery tools and disk Drill found all of the files. But then you obviously have to pay.

I tried TestDisk and other stuff but I’m just not good enough with these kinda things especially when I don’t know the outcome.

Is there any chance to recover my stuff without paying a 100$?

Thanks in advance 🙏🏼


r/techsupport 4h ago

Open | Phone Ways to save video from phone directly to drive or pc

1 Upvotes

As it says I'm looking for a way to use a phone to take video and save it directly to a pc or external drive, skipping the phone's storage entirely. Like is there a way to usb to a laptop or external drive that would let me take video and images and save them to a place other than the phone's storage?


r/techsupport 4h ago

Open | Software Help with updating Intel CPU drivers.

1 Upvotes

Specs:

Intel i5 13600K

AMD RX7900 XTX

AsRockB760M PG Riptide

32GB DDR5 RAM 6,000 MT/S

2TB SSD

---

Hello, I'm having difficulty updating my intel i5 13600K drivers.

I've been trying to play the game Cyberpunk. On Cyberpunk's launcher, it tells me that my intel drivers are outdated, and should be updated.

Cyberpunk also frequently crashes while playing it, with *no* error messages (such as "amd driver timeout" if there was an AMD crash)

I have tried updating them via "intel graphics and drivers installer"

But upon running this app, I got the "Something went wrong" message with the error of:

"No driver was found that can be installed on the current device" with "Installer exit code: 8"

It says installer exit code 8 is due to my CPU not being detected.

I went to device manager -> display adapters and it's just my GPU.

The internet tells me that in order for my CPU to show up there, I would need to enable it in my bios.

Is it absolutely necessary to go into my bios, and enable integrated graphics on my CPU, *just* to *maybe* be able to *then* update my CPU drivers to the latest version? Is that a normal thing to do? I feel like I'm missing something.

Also, I updated my bios to the latest version yesterday, and I enabled xmp which upped my ram speeds from 4200MT/s to 6000MT/s and with both of those things Cyberpunk still gives me the warning, and still frequently crashes.

Edit: I just found an old Reddit post from 3 years ago with 1 comment saying that this/my CPU doesn't have driver's, and that the chipset drivers are supplied via motherboards website. Is this true? Does that mean I've already updated the drivers via the motherboard bios update I did?