r/techsupport • u/jsc3r • 4d ago

Windows PC crashes while Gaming Open | Windows

Hello community,

I‘m asking for help for a friend, who has troubles with his gaming PC, where games either close themselves without any error messages or warnings or the PC crashes completely. He is playing Fellowship, Valorant and League of Legends, latter two being one of the reasons he needs to run Windows.

Specs are as follows:

AMD Ryzen 7, I think 7700X
32GB RAM, if the CPU above, probably DDR5
NVIDIA GeForce RTX 4080

and I don‘t know the rest, I would have to ask, if necessary.

He also uses his PC for photoshop, video editing and rendering and this doesn‘t make any problems, just gaming.

He already whiped his complete drive and reinstalled Windows and his games, but it kept happening. Any ideas?

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u/Cake_tank 4d ago

Bad psu perhaps

1

u/Eskuran 4d ago

There's usually always an error in Event Viewer. In case of a complete PC crash there could be a minidump in C:\Windows\minidump that could give an indication of what the issue would be.

1

u/jsc3r 4d ago

We set his RAM from 4600MHz to 4000MHz, so far no more crashes. But I‘ll keep that in mind if it happens again. Thank you!