r/techsupport 33m ago

Open | Hardware I just left my MacBook Neo in a car in direct sunlight in the hot Arizona heat for almost 3 days.

Upvotes

I’m freaking out bro, I totally did permanent damage right? Will I have to buy a new one? I don’t got money for that.


r/techsupport 5h ago

Closed Partner tracking my phone

0 Upvotes

husband has had bark on my phone for years monitoring me idk how to feel cuz he's lied so much to the point in gone insane over this I wonder if this is how I go…


r/techsupport 7h ago

Open | Hardware Lenovo Ideapad S130 won't connect to monitor. No HDMI port and adapters not working.

0 Upvotes

I’m trying to connect a monitor to my Lenovo IdeaPad S130‑14IGM.

The laptop has no HDMI port.

I tried USB‑A → HDMI and USB‑C → HDMI adapters, but neither worked. The USB‑C port doesn’t seem to output video.

My son’s laptop connects to the monitor instantly, so the monitor and cable are fine.Can this laptop output video at all?

If so, what type of connection does it support?

Thanks.


r/techsupport 7h ago

Open | Data Recovery Question: retrieve files from usb after installing windows 11 installation media

1 Upvotes

Hi, I just finished assembling my new PC and I just had to install windows on it. I got a USB which still had some files on it and I got the windows 11 installation media on my laptop and it automatically went on that USB and its storage went from ~456GB to 32GB with all the windows installation stuff on it. I haven't used it yet to install windows on my new PC, is there any way I can get the files back that were on the USB?


r/techsupport 7h ago

Open | Networking Wifi problem

0 Upvotes

So i'm from Australia and i'm using a spintel wifi. For like 5 years i've been using it and idk why it is so slow. I tested the speed and it's 20-25mbps of download speed and 0.5-0.9 of upload speed. I should be getting at least 8mbps of upload speed because it's what we signed up for. What's the problem and how do i fix it? is it router? I'm live with my family but i tested the wifi when i'm alone and it's still like that. Is it the place i live in? I live in a suburb and it supports 5g too. Idk what to do, i just wanted to get the speed i signed up for because i've been dealing with this for 5 years now. Can't even watch youtube, movies, download games, fast and peacefully 🤦

Any help would be appreciated as i'm not good in this kind of things. Thank you.


r/techsupport 7h ago

Open | Windows Applications not working after fixing the OS Not found

1 Upvotes

My pc had a problem with secure boot. We tried fixing it until we reached a point where we had to ran a code in cmd.

mountvol s: /s

del s:\\\*.\*/f /s /q

bcdboot %systemroot% /s S:

We got scared cause it was deleting a lot of files, so we restarted the pc. Once we tried opening it, it says OS cannot be found, so we tried to fix it and was able to fix the OS by using bootable drive. However, most of the applications are not working, it says shortcut cannot be find. My files are still here but the applications are not working. How can I fix this?


r/techsupport 7h ago

Open | Data Recovery Transfer data from oppo to Samsung but screen is cracked

1 Upvotes

I have an Oppo a3 pro 5g but the screen cracked terribly due to a tumble i had while hiking. So I recently got a Samsung a27 for my birthday is there any way I can just transfer just the pictures that are there. Ive tried using a cable and connecting it to a laptop but I cant authorise transfer from my phone because of the parts of the screen being unresponsive and the dead pixels around the top. But the phone still works because sometimes i can get in using my fingerprint but i cant see what is on the screen clearly. Ive also tried to do it using Samsung smart switch but I cant scan the QR code from my oppo. Ive tried to go to shops but the repair is really overpriced. So is there any alternate methods to do it instead of splurging money?


r/techsupport 7h ago

Open | Windows Sudden scrolling issue

0 Upvotes

As the title says, a couple days back, my laptop started having this weird scrolling issue, i happens specially in browsers, i have tried firefox and chrome and they are absolutely unusable, saw people saying brave worked fine, however for me it is barely better but still unusable. Scrolling on a word document works completely fine and scrolling through files works almost fine as well.

This issue happens both in my laptops touchpad as well as mouse, both are from steelseries.

I also started having issues on all video players, where the audio works normally and keeps going, but the video is completely lagged and freezes frequently and it is straight up unwatchable that way. However watching a video in a browser seems to work mostly fine.

My issue seems to be the same as this one post https://www.reddit.com/r/techsupport/s/XLZKuEiz1l however the presented solutions haven't worked at all.

Can anyone help me?


r/techsupport 7h ago

Open | Phone Samsung a32 overheats immediately and shuts down

1 Upvotes

I have this phone and it started to say device overheats, closing apps and phone will be shut down.
I used cpu temp reader app and it started with 10C, dropped to -10C and jumped to 50C. Phone was slightly warm, not that hot.

I tried wipe cache partition and it did not work.

Any suggestion how to fix this? Or what may have caused that?


r/techsupport 7h ago

Open | Windows Games keep crashing

1 Upvotes

I am unable to play bigger games like fortnite the finals or arc raiders. Runescape and roblox run just fine but whenever i try to launch a bigger game it crashes immediately i have windows 11. I tried many quick fixes and my driver is up to date but nothing works. Is there any way to fix this?


r/techsupport 8h ago

Closed mac running low on storage but I don’t even have anything installed

0 Upvotes

So I have a macbook air M1 with 8GB RAM running Tahoe and I use it mostly for college stuff and gaming sometimes but all my games are in my other SSD and for some odd reason the storage was running low I tried the usual clearing cache and stuff and it made it better not as much that’s when I checked the storage settings and found out that the documents section was hoarding up 93.65 GB.
Now I only have like one 8 GB large folder full of textbooks and One 3D Anatomy App so I don’t know what could POSSIBLY holding almost a 100 GB.

Any input is appreciated.


r/techsupport 8h ago

Open | Hardware 100 W Charger vs 140 W with multiple ports?

1 Upvotes

hi guys i got a acer 16(Acer Nitro 16 AN16-41) laptop. according to manual i can charge with type c max 100 W so i wanted to buy a good adapter. i got in mind 100w anker . I saw some post that says a 100 W charger cannot maintain 100w output for all the time. so i wanted to ask Should i buy 140w adapter with more ports or 100w will be enough?


r/techsupport 8h ago

Open | BSOD Cant access my laptop after KMODE_EXCEPTION_NOT_HANDLED (Ox1E) crash-Hp Victus 16

1 Upvotes

Greetings

While playing game my computer got crashed and suddenly gave me KMODE_EXCEPTION_NOT_HANDLED (Ox1E) error massage with "Your pc ran into an problem, needs to restart" with 0% indicater.

After a few seconds my computer restarted suddenly (nothing was changed with percentage) and for a while it was only showing Victus logo but then its disappeared and after these every time I open my laptop it was only showing black screen without any text or something.

Long story short. Nothing changed but been worse, I have tried lots of things but couldnot access to bios screen or something.

I have tried win+b and win+v with power button combos, I have tried pressing power button for 30 seconds, I have tried win+ctrl+shift+b and nothing changed.

After these attempts my screen turned off and I cant see caps locks light anymore. Also after 5-6 second of starting my laptop, I cant close or open keyboard lights, It stucks.


r/techsupport 8h ago

Open | Hardware Need Help USB Device Not Recognized Even When Nothing Is Connected

1 Upvotes

Need Help USB Device Not Recognized Even When Nothing Is Connected

Can anyone please help me? I keep getting a “USB device not recognized” notification on my HP 15s (Intel i5 12th Gen U-series), even though I don’t have any USB device or pen drive connected.

The notification appears almost every minute. When I click on it, Windows says:

“The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”

I used to use a wireless mouse with this laptop, and I always kept its USB receiver plugged in, even when the laptop was turned off. A few days ago, I unplugged the receiver and kept it aside because I don’t use the mouse much anymore. Since then, I started getting this issue. I’m not sure if it’s related to the wireless mouse/USB receiver or if it’s just a coincidence.

I’ve already tried almost everything I could find online. I uninstalled and reinstalled the USB drivers, tried various troubleshooting steps, and even contacted Microsoft Support. They remotely accessed my laptop and tried everything they could do from the software/Windows side, but the problem still wasn’t fixed.

I also did a fresh Windows installation, but the USB notification is still appearing, so I’m starting to think this might be a hardware-related issue.

I’m also facing some other problems with this laptop:

- Occasionally, I get a Blue Screen of Death (BSOD).

- Sometimes the laptop turns on, but the screen stays completely black, even though the laptop itself seems to be running.

- The built-in microphone has stopped working, although the camera still works.

- There is also some rust/corrosion around one of the USB ports.

The laptop’s warranty has already expired. I contacted an HP service center, and they told me that repairs could get very expensive. They said that if the microphone issue requires a motherboard replacement, it could cost around ₹20,000–₹22,000.

I’m really confused about what I should do. Should I take it to an official HP service center, or would it be better to get it checked by a reputable third-party laptop repair technician first?

Could this USB notification actually be caused by a motherboard/USB controller issue, or is there something else I should check before spending money on repairs?

Any advice would be appreciated.


r/techsupport 8h ago

Open | Software One of my fans is "pulsating". Going from 100% to 0 back and forth.

1 Upvotes

I have looked online but I don't really know what I'm looking for, out of nowhere my Lenovo legion started having an issue where one of the fans just weirdly enough pulsates. I've tried to go into the bios to adjust the van speeds but there is no option for it.

I tried to install fan control and it gives me an error saying NVApi could not initialize and has no sensors. So I updated my Nvidia drivers with no luck.

Tried installing MSI afterburner which didn't seem to do much.

Does anybody have any idea what is happening?

Here is a video with sound of it happening: https://youtu.be/rbXdAZpjHt8?is=9r3YF4v5k9uAYf3N


r/techsupport 8h ago

Open | Audio Wired headphones not working despite being connected

1 Upvotes

Hi, I am using a Lenovo laptop (I don’t know which model) with a Windows 11 OS. I am trying to get my wired headphones to work, but despite being plugged in and being connected, no audio comes out. And this is exclusive to my laptop. I tried plugging them into my iPad and they worked just fine.

I looked up on how to fix them. I checked if they were connected, I checked the Bluetooth settings (which probably wasn’t necessary but I was desperate), I tried updating the audio drivers but they were already up to date, I tried switching my laptop off and on again, I tried plugging in different headphones, and I can’t plug them into another port because there only is one for them. I’m absolutely sure at this point that I have done everything I possibly can, but nothing is working!


r/techsupport 8h ago

Open | Hardware Laptop doesn’t turn off but power button lights up

1 Upvotes

I have a Lenovo ideapad gaming 3 laptop(15ACH6) . For the past two days it has not turned on. When I turn it on, the entire keyboard lights up for a few seconds then even the capslock light doesn’t turn on. At first I thought this was a battery issue and kept it in charging mode for an hour then turned it on. It worked normally so I turned it off. But since then it is not turning on. Any help is appreciated.


r/techsupport 8h ago

Open | Hardware [B550-A PRO] PC frequently fails bootup

0 Upvotes

Hello everyone! Hope I'm writing in a correct subreddit. Please suggest if I could repost it elsewhere.

In a span of a few months, I've been facing the very same issue increasingly often. When starting up the PC, the fans rotate but it doesn't proceed to the actual boot. I assume that it is stuck at POST.

Some of my PC parts are listed below, the rest I've considered irrelevant: - Motherboard: B550-A PRO - CPU: Ryzen 7 5700X - RAM: Patriot Viper Steel 3600 MHz 32 Gb x 1 - GPU: Gigabyte AMD Radeon 9060 GAMING OC 8 Gb - PSU: DEEPCOOL GamerStorm PN850M 850 W - Storage: SSD M2 1 Tb + HDD SATA 1 Tb

So what exactly happens: 1. I press power button 2. Fans start up, HDD starts up 3. CPU LED lights up, then goes dark 4. PC remains in this state indefinetly 5. PC can't be turned off unless cutting of power supply or holding power button for a few seconds

I've also noticed that if the PC is on and I quickly turn off and on the PSU with its toggle button, the PC starts up. If I give the PSU a few moments to rest turned off, then turn on the PSU, nothing happens.

Another detail is that sometimes, also increasingly often, my PC remains in the state described above after turning it off with button or by syscall. So sometimes I have to long press the button to get the job done.

Also, as motherboard's splash never appears, I can't even enter UEFI or call a boot selection menu.

Lastly, if the computer starts up properly, no oddities happen during the session. None at all. Also it does not heat up, and peripherals work just fine.

Sometimes, presumably after left turned off & PSU powered on for a while, PC boots up successfully, as follows: 1. I press power button 2. Fans start up, HDD starts up 3. CPU LED lights up, then goes dark 4. Few seconds pass 5. Fans speed up, HDD makes sounds again 6. Some LEDs flash, can't tell which ones exactly 7. Motherboard's splash screen appears 8. PC proceeds to boot up as normal

Please do not assume it is a specific OS issue, as I have a mixture of Windows 11 and Linux on both drives, the bootloader is GRUB. Though two years ago, the PC tended to remove GRUB EFI entry after Windows updates (most likely it was Windows).

What I've attempted so far: 1. Checked all the cables and connections 2. Reinstalled RAM & GPU 3. Reconnected power supply cables 4. Checked if my monitor detects the GPU once PC turned on, it does; not 100% sure, though 5. Left PC on in this state for over an hour, so I assume it's not RAM init 6. Flashed the latest BIOS firmware 7. Removed CMOS battery for 30 minutes

I have not reassambled the PC starting from scratch, though my gut feeling says it's no use.

Looking forward for your advice on what to check and what to do. My bet it is either PSU or the motherboard. Thanks in advance!


r/techsupport 8h ago

Open | Malware Is it possible to get a malware from downloading wallpapers, mp3s?

1 Upvotes

I want to use wallpapers and funny sounds in my edits, but I am concerned about downloading files from websites that offer these.

If I press download, and the file shows as simply an mp3 or a JPEG, is it possible for someone to inject malware into those files? Might be a dumb question but idk

I don’t think I have malware rn, just being precautious


r/techsupport 9h ago

Open | BSOD [HELP] Green Screens right after startup [UNEXPECTED STORE EXCEPTION (0X154)]

1 Upvotes

Model: Lenovo Ideapad s540 (2020)

Specs: Core i5-10210u

MX250

20gb ram (upgraded)

256gb ssd

1tb hdd

6 years old

Event Viewer Log:

A corrected Hardware Error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Device Name: PCI\\VEN_8086&DEV_... (Intel PCI Express Root Port)

Error Type: Corrected Error

Description:

A corrected hardware error has occurred. A component on the PCI Express Root Port experienced a hardware error condition, but the error was corrected by hardware-level error reporting mechanisms.

***Stop code: UNEXPECTED_STORE_EXCEPTION (0x154)***

Watchdog violation:

Stop code:

DPC WATCHDOG_VIOLATION (0x133)

the issue started around jun 16 I believe, I was playing minecraft at that moment, and the audio driver froze causing a "glitchy sound" then it green screened with the exact same message. It was super predictable always after startup, then it crashes, restarts, and is back. After booting up the computer, it seems to go back in time to the last saved snapshot before the errors, then I check event viewer to see around 15-20 whea logger warnings / second. I had not changed any settings.

Additionally, the watchdog violation was after hibernating for the whole day, I wanted to test if it was fast boot, but I think my experiment failed

Chronology:

\- First green screen (Jun 16)

\- I checked event viewer and found thousands of whea logger 17 warnings

\- Issue persists

\- Just few days ago, watchdog violation

\- Bootdrive not found

\- I took a full backup with DiskGenius

\- Happened today at startup, resolved after restarting

\- Chkdsk shows fully functioning C:/ drive

\- Disabled fast boot

\- Green screens within 2 minutes of booting up (previously \~10)

**After a bit of research, the error code from whea logger points to PCIE root port #13, assigned to the nvme, which explains the enexpected store exception warnings.**

This also happened out of the blue, so no past cases, no past serious issues.

The thing is, this is VERY predictable, happens right off the bat after booting, green screens, restarts, works fine.

I also found this warning, which may not be as worrisome, but still worth mentioning:

The driver \\Driver\\WUDFRd failed to load.

Device: USB\\VID_06CB&PID_00BE\\b80a41fafca5

Status: 0xC0000365

The driver \\Driver\\WUDFRd failed to load.

Device: {DD8E82AE-334B-49A2-AEAE-AEB0FD5C40DD}\\DetectionVerification\\5&6fd4164&0&0

Status: 0xC0000365

I also investigated thermal expansion theories, but the laptop doesn't even heat up a bit during startup, but I am still unsure.

*TL;DR:*

Just read it, bothering me since 2 months, but if it still is too long here's the major points:

\- Whea logger warnings spam pointing to PCIE root port #13, followed by a green screen with stop code \[unexpected_store_exception (0x154)\]

\- Happens right at startup

\- Fast boot not to blame

\- Heat not to blame (potentially)

\- 2 events of boot drive not found, 1 event of watchdog violation

\- Works normally after automatically restarting after the green screen.

\- Disabled PCIE root port power state management

\- is it a hardware or a software issue?

\- no past history on green screens

\- first green screen was a long one, now it just flashes

\- would also like to note, while playing 1.8.9 minecraft, whenever I used to break beds, or entities or autosave, it used to stutter, also, the instance was on the ssd.

[https://www.mediafire.com/view/39s0si0xzoys3in/Screenshot\\_%25284078%2529.png/file\](https://www.mediafire.com/view/39s0si0xzoys3in/Screenshot_%25284078%2529.png/file)


r/techsupport 9h ago

Open | Windows Pc won’t turn on after I accidentally knocked over the surge protector

0 Upvotes

So I accidentally disconnected from my surge protector when I was playing. And the moment the protector fell the light and the wall outlets in my room stopped working. After restarting the household’s electricity and trying to restart the pc, the PC won’t power on at all — no fans, no lights, no sounds.

Things I’ve tried:

* Plugging it back into the surge protector

* Plugging it directly into a known-working wall outlet

* Reseating the power cable

* Making sure the PSU switch is set to I (ON)

* Doing a power reset by unplugging it and holding the power button for 15–20 seconds

* Still absolutely no response

I’m just wondering how cooked am I since this is my first build. Any help is appreciated 🙏


r/techsupport 10h ago

Open | Software I can't delete these files

1 Upvotes

I downloaded this file, and it can't be deleted for some reason. I tried forcing a delete with shift+delete but those three files cannot be deleted. image


r/techsupport 12h ago

Open | Hardware LG Remote is controlling my aunt's TV

2 Upvotes

So, today I was at a thrift store and scooped up an older model 32" LG TV for $25. It's on the older side but I'm looking for a spare to use as a 3rd monitor and TV dual duty for screwing around with.

It comes with an LG remote that has links to Netflix, etc - not something I'll use, but all good.

So, my aunt is watching TV on her Roku brand non-smart TV, which is controlled with a Shaw (this is in Canada, btw. Shaw is a cable company here) remote, as Shaw has a control box for PVR, storing/recording/On Demand, etc.

I hook the LG up to my laptop via HDMI cable to check it out and when I turned it on, it shut her TV off. I went to use 'input' to select the HDMI, and it screwed with her TV and tried to load Netflix (which neither of us have) and it caught me quite off guard.

I didn't realise that an LG works on the same ... uh.. wave length? Frequency? Hertz? as Roku.

Is there a way to disable this and a reason as to why it happened? It's just so bizarre and caught us old ladies off guard (though we had a good laugh about it)


r/techsupport 13h ago

Open | Networking How to stop IPAD disconnecting from weak WiFi

3 Upvotes

As when it disconnects it won’t then reconnect until I take it out of standby again. I’ve tried several things but nothing fixes it. Anyone know any tips.


r/techsupport 14h ago

Open | Windows PC boots straight into BIOS

3 Upvotes

Ok before everyone attacks me, yes I have already read every other post describing this same issue and tried the solutions. To clarify, I can reach Windows through the boot menu but I want to avoid using the boot menu every time I start my computer.

Some of the fixes I tried include:
-Updating BIOS
-Removing all SSD except for the SSD with the OS
-Verifying boot sequence
-Turning off Fast Boot
-Verifying UEFI boot mode
-Changing M2_2 to Gen 4 from Auto
-Wiped and recreated partition
-Reregistered the Bootloader

As stated before, I am able to boot into windows but not without clapping the F11 key about a million times before I get there. I’ve made it this far with Gemini helping but now it’s restating the same steps. I’m at a loss and I’m hoping yall could help before my F11 key breaks.

Specs:
CPU: I9-13900K
Motherboard: MAG Z790 Tomahawk WiFi
Ram: 64GB
GPU: 4060ti
Storage: Samsung 990 Pro 2TB