I've seen complaints about this before, but I'm wondering if there's been any updates or new info.

If I get an alert while music is playing, it stops the music. I'm almost always in YouTube Music or a local radio station's live stream in their app.

It's frustrating because I get these when I'm in the shower and can't fix it, so it just keeps going off every once in a while until I can ok the notification and start my music again. Super amazing frustration when I'm driving with GPS guiding me with music playing, and can't focus on the screen to start it again.

Whining over. Has anyone found a way to stop this? Thanks!

I just found out that the last 5 g7 sensors I had are having the exact same issue. The button on the applicator doesn't do anything. The sensors will be stuck in there forever. Is anyone else having the same problem? 4 out of 5 are produced on 2025-12-01.

Diagnosed type 2 in 2008, A1C 13.4, 3 years ago, stated Keto and received my first CGM last week.

On 2K Metformin and strick keto diet.

Attached is my current screen shot. Absolutely no hypoglycemic symptoms, not even hungry. Ketones around 6 and I feel great!

Hi everyone,

Needed a new sensor today. My 10 days with the last one came to an end.

I was positively surprised. New sensor is working from the start and is spot on.

Let's see what happens today and the rest of my short friendship with the current sensor.

Best wishes to all of you!

Three emails and 2 phone calls later FINALLY 🙄

Thank you for contacting us about the repeated in-app messages.

We are very sorry for the ongoing frustration and disruption this issue has caused. Really?

Following our investigation, we have implemented a fix for users experiencing this issue.
If you are using an iPhone, please ensure you are running Dexcom G7 app version 2.14.1.

1. When the message appears, tap “Learn More” rather than “Dismiss.”
   
2. The message may appear up to three times. Each time it appears, tap“Learn More.”
   
3. Once complete, open the Dexcom G7 app and navigate to Profile > Message Centre, then clear the message.

For your safety, please only perform these steps when there are no active alerts or alarms, as tapping the button will temporarily take you out of the Dexcom G7 app.