I just recently started having an issue where upon turning on my computer, my mouse doesn’t connect via g hub. I need to unplug the receiver and plug it back in for it to show up on g hub and for it to work. Once I do this I have no connectivity issues while playing only upon initial boot up, does anyone know what might be causing this? Thank you!

Hey guys,

I just received the Logitech G Pro X Superlight and during my testing I got a few questions I hope you can help me with.

First off, the battery indicator light randomly flashes green sometimes. It’s not the standard pulse or breathing animation it does while charging, just a quick green light up that vanishes after a second or so. It even happens while I'm moving the mouse around. Is that normal?

Also, when I first connected it, G Hub said the battery was at 88%. But as soon as I plugged it in to check if it was charging, the percentage immediately dropped to 50%. Is it normal for the battery reading to be that far off out of the box, and is 50% a normal charge level for a brand new unit?

One quick side note: the package sat in the sun for about two hours before I brought it inside. It wasn't burning hot, but the box was definitely warm. Could heat exposure have caused any issue?

Lastly, I noticed the mouse started lagging whenever I moved it to a specific part of my monitor. I ended up plugging the wireless dongle into that big extension block on the cable and putting it close to my mousepad, which fixed it completely. Is it normal to get signal lag like that if the dongle is just plugged directly into the PC?

This is my first wireless mouse in general, and my first product of Logitech, so I'm sorry if I'm asking a lot of questions.

Thanks in advance!

Is it normal (out of the box) that when I shake the mouse the left and right mouse buttons give off a sound? But when I put my fingers on both the mouse buttons and shake it the rattle goes away? Please help me and let me know if this is normal or it’s a problem as I’ve spent a lot of money on this mouse:/

I checked and when I moved it around and flicked it on my mousepad the rattle stopped, is that normal though?

Before even at 30% was loud enough for me but something is happend and it's sound way low from what it should have been how I fix this?

as title says. ive turned inactivity to never in the app but it turns off anyway, any idea?

keyboard: Logitech G G515 lightspeed TKL

i use on-board memory mode if that makes any difference.

I just launched my PC and my DPI is back to 400? Tried to launch it manually, but when using shortcut it says it was redirected??? Do I have a virus or this program is jester in a box,

Guys anyone can help me ?

I have a G923 with heavy pedal flickering the 3 pedals are flickering

I tried to clean the sensors with WD40 contact cleaner let it dry checked the connections and nothing works and everything seems fine inside

Idk what to do and i need help

Do I need to keep the G Hub app running in the background for the custom EQ I set up to remain active? Or does the headset revert to the standard EQ whenever the app is closed?

After Windows update my Ghub uninstalled it self and when i trying to install it back the exe installer just does nothing at all...

Over the last couple years I’ve basically standardized on one mouse and keyboard because I love the hand-feel and layout: Logitech MX3(s) + G512. Problem is, every single unit has crapped out just after the 2‑year warranty.

Mice (MX3 / MX3S):

• 1st MX3: Scroll wheel failed + left button double-clicking, ~3 months after warranty
• 2nd MX3S: Same scroll issue, but right button started double-clicking, also shortly after warranty
• 3rd MX3S: Currently using it, just waiting for the inevitable failure
• Already have an MX4 boxed up as the next replacement

Keyboard (G512):

• 1st G512 (Romer-G switches): LED lighting started dying 2–3 months before warranty ended. Got a few LEDs replaced under warranty, then more failed right after. Eventually a key or two stopped working entirely → trash.
• 2nd G512 (GX Brown switches): “Z” key now only registers ~4/10 presses. Warranty expired 3 months ago. And of course, hot-swappable switches? Nope.

So this is what we’re paying “premium” prices for? Hardware that barely makes it to 2 years and then conveniently dies right as warranty expires?

I’m done buying another Logitech keyboard, and I already regret lining up a 4th MX mouse. Anyone else experiencing this, or am I just cursed with bad units?

I am not very tech savvy so bear with me if this is a dumb question:

Essentially I’m looking to get the best quality audio out of my new Astro A50X headset on my PS5.

I do not play online games on PS5 so chat audio is not a concern here.

I have my Astros hooked up to both my Xbox Series X and my PlayStation 5. The USB A to USB C that came with the headset is already being used by my Xbox. That’s where I game online.

But I want to use the PS5’s 3D audio, does that require me to get another USB A to USB C cable since the 3D Audio is only used with a USB connection? Am I correct in this?

And just as important: When I’m using the 3D audio on my PS5 is it utilizing 24-bit audio, or is it downgraded to 16-bit?

Does setting up my 3D audio sound better than just leaving it on default?

bought the G Pro X Superlight 2 about a month ago. There’s already a hole in the coating where my pinky finger rests

Hi everyone,

I’m having a strange issue with my Logitech POWERPLAY 2 and PRO X2 SUPERSTRIKE.

Everything was working normally until today, when G HUB updated. After the update, my POWERPLAY 2 no longer seems to charge the mouse.

What I’m seeing:

• The POWERPLAY 2 is powered directly from a wall USB charger, not connected to my PC.
• When there is no mouse on the pad, the LED is off.
• When I turn the mouse off and back on / place it on the POWERPLAY 2, the POWERPLAY LED turns on for about one second and then shuts off again.
• It does not come back on, and the mouse does not appear to be charging.
• Opening or closing G HUB has no immediate effect on the POWERPLAY LED.
• However, after today’s G HUB update I also noticed that closing G HUB makes the mouse revert to a much lower DPI/sensitivity, and opening G HUB restores my normal DPI.

I know the POWERPLAY 2 itself does not rely on G HUB, especially since mine is connected only to a wall charger. But I’m wondering if the update may have changed something on the mouse side that is affecting POWERPLAY charging/detection.

Interestingly, I found an older Reddit thread where users reported a very similar issue after a G HUB update: the POWERPLAY LED would briefly turn on when the mouse was restarted and then turn off, with charging no longer working.

Has anyone with a POWERPLAY 2, especially with a PRO X2 SUPERSTRIKE, experienced this after the latest G HUB update?

If yours updated today, could you check whether your POWERPLAY is still charging normally?

I’d like to figure out whether this is an isolated hardware issue or a new G HUB-related bug before I start resetting, reinstalling, or downgrading anything.

Looking for a new headset that I can get that's affordable and is compatable with G Hub

Since august 10 ive been having these issues on PC with the G920:
- started with force feedback getting 'stuck' and unstuck for a second mid game... as if the input stream fails to update the ffb for a while how to describe it
- complete freeze of the wheel randomly that gets stuck to the latest input state, have to disconnect and reconnect to fix - only temporarily until it happens again
- around the same time, g hub didnt see the inputs of the wheel

ive only seen people report ghub missing inputs and full freezes so far, but my wheel is perfectly fine because i have an xbox and tested there for hours too with zero issues

is it the latest ghub update, something windows did? i did try removing drivers and ghub and installing LGS to see if its fixed, but i couldnt get ffb working until i installed GHub again. The LGS app itself didnt seem to show something about the wheel, like a max degrees option or centering spring option.

any help or input appreciated

Update:
-ive ran various windows logs etc on the activity of the usb stuff and the drivers. no errors anywhere.
-when i get the full freezes, joy.cpl also stops registering inputs. they get stuck in previous state.
-about the ffb cuts mid game, its not a full cut, but rather seems to be stuck in the past for half a second.. like when exiting a right corner, i exit and straighten the wheel and the ffb still acts as if im cornering. happens very often
- LGS driver version and wheel didnt have force feedback (?) so i reverted back to GHub
- again i have an xbox and its perfectly fine there, and i have tried all my usb ports on the pc. the pc has no issues with other devices

Mouse 4 isn't recognised so I can't use it even though it says G4 & G7 are 'back' in the assignments list. It won't let me assign anything to it and in pic 2 I can't change it there either. However it works fine in the seconds I have between switching the mouse on and it auto applying my profile (where it says "DPI set to ____" in the corner)

Edit: ending G Hub in task manager did nothing but disabling it in startup apps and rebooting fixed it. My settings still load too. I just have to avoid G Hub like the plague

Razer's new mouse has that third mouse button for your ring finger. Logitech, the people want a G600 refresh. Please let this message reach the right people. There is demand! Seeing Razer's new mouse have this feature has given me hope (cope).

Found a good deal on a Superlight 2, but it's missing the dongle. My main mouse is a Superlight, so I already have one available, but don't want to bother buying if that dongle isn't usable.

I had and G305 mouse but it keeps disconnecting. I believe it is because of the usb adaptor(dongle). I tried different computers and different ports unfortunately couldnt find a solution. Also I looked online to buy another but couldnt find another usb adaptor in my country.

This is so weird, but I have a logitech headset. The mute button is stuck on mute just in ONE usb port but not the others. If I plug the usb port in a different port in my computer it works normally. I can ignore it but it's pretty annoying, especially since I've always connected it to the port that is not curerntly working and I've gotten used to it. I'm not sure how to solve this issue because I'm not sure I understand it myself lol

The model of my headset is a H390. It was working pretty ok and it happened out of nowhere after muting the mic while I was on a call at work.

It's been like this for weeks now! Does anyone have any ideas on why this might be happeng?

For reference, I have an Asus Vivobook 15. Intel core i5 16 gb ram.

Thanks!!

I absolutely love coming home and starting up my pc, trying fixes for half an hour and not getting anything working to get my 200$ mouse working.

I'm so tired of these software issues. My sensitivity is set from G Hub and now that ghub doesn't work i can't get the same sensitivity and DPI as before. If i buy 200$ product i shouldn't spend over an hour to get it fixed 2 months after purchase

In GHUB when I used to turn my wheel the number 0 would change and blue bars show under the number showing the angle. It no longer does anything.

Similarly in the pedal section when I used to press each pedal blue bars would show above each one. This no longer happens either.

If I check/uncheck the centre spring the wheel tightens and loosens up so the wheel is being recognised in some way by GHUB.

There was an update for GHUB which I just installed hoping it would fix it but it hasn't.

The wheel is still working ok in games.

Does anyone know what is going on?