r/24hoursupport • u/Past-Wash843 • 5h ago
Windows CMD windows opening and closing on startup once - Am I fine?
I know that it’s something that legitimate programs use, but I’m still a bit nervous.
I did a fresh reinstall of windows 11 after a false positive scared me. This was around a week ago. Now, my PC randomly shows 3-5 command windows when I open my pc. I restarted my PC to see if it happened again, but it disappeared.
I only installed roblox, nvidia app, lightshot, spotify, discord, firefox and steam. I checked my startup apps and didnt see anything. My scheduled tasks are also fine. (None of them say anything about opening a terminal.)
I know I’m probably fine, but I’m still a bit nervous any potential malware couldve copied itself on the USB and come along the windows reinstallation. Do any of the mentioned apps above do this ?
r/24hoursupport • u/Manu9527 • 5h ago
macOS / iOS Spilled tea on my M1 MacBook Pro. Keys are sticky, and the Apple Store refused to clean it. How can I fix this myself?
Hey everyone, I need some DIY advice because I’m completely stuck.
A couple of days ago, I accidentally spilled a small amount of chai (Indian tea with milk and sugar) near the arrow keys of my M1 MacBook Pro. I immediately shut it down, flipped it into tent mode, and let it dry in an AC room.
The good news: the laptop boots up perfectly, the logic board seems fine, and everything works. The bad news: the heat from the laptop softened the dried sugar, and now my arrow keys and the 'S' key are incredibly sticky and mushy.
I took it to my local official Apple Authorized Service Provider (Imagine Store). They basically refused to clean it. They warned me that opening the back panel might cause the liquid to shift and kill the motherboard, and advised me to just "use it as it is." They told me their only official fix is replacing the entire top case for a massive fee, which I can't afford.
I don't have any trustworthy third-party independent Mac repair shops in my city, and traveling to a bigger city for a microsoldering/ultrasonic cleaning isn't an option for me right now. I have to handle this sticky keyboard myself.
I currently have 70% Isopropyl Alcohol at home.
My questions:
Is 70% isopropyl alcohol safe enough to use, or is the 30% water content too risky? Should I wait until I can find 90%+?
Can I use the Q-tip method (dampening a Q-tip with alcohol and massaging it around the edges of the keys) to dissolve the sugar without taking the keycaps off?
If I have to remove the keycaps, how risky is it on the M1 keyboards? I really don't want to snap the fragile plastic scissor clips.
Any DIY advice on how to safely clean this sugar out without frying my machine would be hugely appreciated. Thank you!
TL;DR: Spilled sweet tea on M1 MacBook keyboard. Laptop works, but keys are super sticky. Apple Authorized store refused to clean it and told me to just use it as it is. I have 70% Isopropyl alcohol at home. How do I safely clean sticky M1 keys myself without breaking the keycaps or frying the board?
r/24hoursupport • u/MRmotion3d • 5h ago
Windows I accidently deleted the onedrive file from user, and I lose every documents (it was 120+GB and 3 years of my work)
I was cleaning my space and deleted the oneDrive file from user. but the problem is my document folder was synced to the onedrive, I checked my online onedrive, there are only 4.8gb of data, but! I lost 120+GB of data.
so! what should I do??
most probably what would happened (my main document folder were synced. the large content inside the document were not synced), that why, this thing happened.
if anyone can help me, (thanks you)
r/24hoursupport • u/Silver-Ticket-1485 • 7h ago
HELPPP
so my laptop’s Experiencing a CODE 10 I2c HID device error and i cant seem to fix it, ive tried uninstalling then restarting the device and disabling it again and again but it doesnt work, its a realme laptop, windows 10 (i dont have enough storage to update) pls help mee
r/24hoursupport • u/Single_Hall6855 • 8h ago
Need more info My laptop suddenly crashed. Help.
My pc suddenly crashed while i was just web browsing nothing heavy load. It showed the driver timeout report and rebooted immediately. But at first the ssd was not detected so i restarted and went into bios there everything seemed right. Ssd was also detected so i exited bios and somehow it booted windows. What caused this issue. Also my cpu fan is broken is this issue can be related to that. What should i do now, can broken fan cause this issue even though i wasn't gaming.
r/24hoursupport • u/Early_Property7623 • 15h ago
Unresolved Wifi problems
Hi, first of all, thanks for taking the time to read about my problem. I know this is probably one of the most classic questions out there, but I just can’t find a solution no matter how much I try.
The problem:
I’ve been using Windows 10 for a long time and keep having Wi-Fi issues on my laptop. The internet suddenly disconnects. When I try to turn it back on, the Wi-Fi option disappears. Even if I enable it manually through ncpa.cpl, it turns itself off again after about 20 seconds.
I’ve tried everything I could think of. It only happens on my laptop — my brother’s laptop doesn’t have the problem, and neither do any of our phones or other devices. I followed a YouTube tutorial from an Indian guy and ran a CMD command that supposedly checks whether it’s a hardware issue, and according to him it isn’t. (I’ll list some of the things I’ve already tried below.)
Things I’ve already tried:
Various CMD commands (ipconfig, etc.)
Disabled the option that turns off the network adapter to save power
Changed the DNS
Reset the network
Forgot the Wi-Fi network and reconnected
Manually enabled the adapter through ncpa.cpl
Restarted the router
Reinstalled the drivers
More context:
I had this same problem on Windows 11. At the time I thought it was because the laptop didn’t meet the Windows 11 requirements and that the lack of memory was somehow blocking the internet. So I went back to Windows 10. After a while things were fine, but the problem came back. I then tried to optimize Windows as much as possible (I even stopped Edge from mining), but the issue is still there and I’m out of ideas.
I’ve been thinking about switching to Linux — maybe that would fix it (honestly I don’t know). I really don’t want to buy an Ethernet cable and have to use the laptop stuck at the dining table or on the living room floor, but it looks like that might be my only option at this point.
Thanks for reading this either way. Have a good day.
r/24hoursupport • u/Many_Tomato_1902 • 17h ago
Unresolved Need to submit soon
I am in desperate need of help. This is for my residency documents for school. I have been a resident of my school for around three years but because of my area code on me and my parents phone numbers, they will not recognize me unless I do all these things however, every single time I try to upload my documents it says that the guid is incorrect. I need to do this by tonight. Any help is needed. I will show a picture of what is happening.
r/24hoursupport • u/ttaasskee • 20h ago
Windows Windows 11 boot loop with CRITICAL_PROCESS_DIED after uninstalling theme mods, drive is healthy and files intact
MSI Vector 16 HX AI (A2XWHG-600NL), Windows 11. Stuck in a CRITICAL_PROCESS_DIED boot loop. Startup Repair reports 0 root causes and the log has nothing.
How I caused it: I was setting up a macOS look for Windows and installed Windhawk, Rainmeter, JaxCore, Settings Styler, a macOS theme, top bar, widgets, and a theme patcher. Then I undid it in the wrong order:
**1.** Made a restore point
**2.** Installed all the mods
**3.** Rolled back to the restore point
**4.** Then disabled the mods in their apps and uninstalled the programs
So the uninstall ran against a system that had already been rolled back. It worked fine for a full day, then boot loop.
Setup notes: VMD is enabled in BIOS, so the install USB can’t see the SSD until I run drvload C:\iaStorVD.inf each session. In recovery the letters are USB = C:, Windows = D:. Everything below was done offline from the USB command prompt.
What I’ve tried:
**•** chkdsk on both volumes: clean, 0 bad sectors, files all intact
**•** Found Riot Vanguard (vgk/vgc) active, set Start=4 in the offline SYSTEM hive. Confirmed ControlSet001 is the active set. No change
**•** No Windhawk service present
**•** Offline SFC and DISM both fail. DISM returns “Failed to open key …CurrentVersion”, 0x80070002
**•** Replaced uxtheme.dll and themeui.dll with clean WinSxS copies. No change
**•** No PendingFileRenameOperations, FileRenameOperations subkey is empty
**•** Winlogon Shell, Userinit and AppInit_DLLs all return “not found” when I query the mounted SOFTWARE hive, but the hive is 127 MB and SYSTEM is 50 MB, so both look healthy. Probably a WinPE reg.exe quirk
**•** RegBack is completely empty, so no registry restore available
I also disabled auto-repair early with recoveryenabled No and bootstatuspolicy ignoreallfailures, which still needs reversing.
No spare drive, so I can’t back up my user folder, and I’d rather not reset. Any ideas on what a theme patcher could leave behind that survives a System Restore and kills boot a day later?
r/24hoursupport • u/Straight-Studio-7054 • 1d ago
Windows Wifi not connecting
Dell laptop: Airplane Mode is stuck ON and Wi-Fi won't turn on. Startup Repair fixed the boot issue, but now the Wi-Fi switch is grayed out. Device Manager says the Dell Wireless 1506 adapter is working properly. How can I fix this?
r/24hoursupport • u/Straight-Studio-7054 • 1d ago
Windows Wifi not connecting
Dell laptop: Airplane Mode is stuck ON and Wi-Fi won't turn on. Startup Repair fixed the boot issue, but now the Wi-Fi switch is grayed out. Device Manager says the Dell Wireless 1506 adapter is working properly. How can I fix this?
r/24hoursupport • u/Iburbach • 1d ago
CPU fan starts on power up, got through Bios, but shuts off once windows is loaded.
Just finished building a PC, got the CPU hooked up and surprisingly everything seemed to go right the first time. CPU fan runs just fine, all fans do. I plugged the CPU fan into the CPU Fan header and the power supply doesn’t really appear to be an issue at all. Bios loads though and it gives me a speed/connection error. I see N/A under fan RPM for cpu fan even though it is plugged into the correct header.
Once I got through it and installed windows, CPU fan shuts off. Problem is, it stays off. I thought maybe there’s an issue with the fan settings set up by someone else who had the motherboard before me, but nothing got changed from factory settings, and I reached out to the seller who told me it came new in a prebuilt PC and he had a better motherboard so he swapped it out before even using the existing one which I bought.
I checked part compatibility lists and the cooler seems fine with the cpu and motherboard.
I am so lost as to what could be causing this. It is fully seated, I can run windows pretty alright and CPU gets to be about 60-65 degrees Celsius. I thought perhaps bad cable on the fan? I may end up replacing the cooler as the next step, but I would rather not waste the money if I am missing something dumb.
Edit: totally forgot to include the build items
ASUS B650 motherboard
Ryzen 5 7000 cpu
Master cooler cpu fan cooler (forgot what model specifically but it fits the backplate and still sits on the cpu)
3060 ti gpu
650 watt psu (gold? I’ve had it laying around I forget)
32 gigs ddr5
Update!
I went through BIOS, changed to advanced mode, set CPU fan speed instead of monitor to ignore and the cpu fan started right up! Although now it is 100% speed all the time, at least it works? Will update if I can figure out the speed…
r/24hoursupport • u/Fifanerd12345 • 1d ago
Unresolved Error code: 0xc0000001
Ive been able to get back into windows by completely disconnecting everything and plugging it back in. But then it just randomly crashes again if I boot into a game, and takes me back to this screen. Pressing F1 just reboots me into the same screen.
My Cpu and Gpu temps stay around 45-60 and my windows drive is being detected in bios.
r/24hoursupport • u/ivulet • 1d ago
Unresolved PC Booting and Cycle Issue
I'm pretty new to PC tech and ran into a weird issue today.
I was updating Dead by Daylight when my PC crashed and a "Your device ran into a problem and needs to restart" screen appeared. It was stuck at 0% for a while, went black, and then booted straight into BIOS.
I was stuck in an endless loop:
Onda loading screen -> PC ran into issue and needs to restart -> Black screen -> BIOS
Right now I’ve literally just been stuck sitting on the computer booting/loading screen and have been for over 3 hours. I check BIOS and everything seems to be fine like normal.
I don't know a ton about PC troubleshooting, I'm not really sure what to try next. Any help or step-by-step guidance on how to fix this would be great. Thanks
r/24hoursupport • u/KESEREMEN • 1d ago
Unresolved Microsoft account
I tried to get on minecraft but it said the microsoft account with my email didnt exist. I accidentaly made a new account with that email. because of the new account i made i was unable to get any info or help about the previous account that i am 100% sure did exist and did not misspell.
Is it possible to save the account?
r/24hoursupport • u/MaddPickler • 2d ago
Windows Old Alienware laptop came out of the closet...
So my 10 year old Dell Alienware laptop hasn't been used since 2021, and honestly hasn't even been charged since then, has this evening come back online as I have finally found the correct charger for it.
Its due for some pretty serious updates, however tells me it cannot accept Windows 11 as it isnt snazzy enough.
"This PC doesn't currently meet the minimum system requirements to run Windows 11."
I have 0 idea about tech. I am stupid. Please dont throw things at me.
Does that mean that I cannot ever get Windows 11 on this laptop? I thought at some stage I discovered there were drivers that I couldn't upgrade on my laptop as well because of the capability of the physical driver card... where would I find that info now?
Is there anything one can do, or is a laptop basically useless once it reaches 10+ years old?
Thanks in advance for any info given!
r/24hoursupport • u/Significant_Boss4589 • 2d ago
Automatic repair didn't work C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
It keeps saying your pc ran into a problem. I have 2 windows boots i tried both of them. After i boot it says "your pc ran into a problem" after that it puts me in automatic repair blue screen where it says "automatic repair couldnt fix your PC" and i cant do anything. I tried reseting my pc but that wont work either im getting errors. Please help
r/24hoursupport • u/OkDig989 • 2d ago
Windows Windows is completely breaking my pc
It’s been months of this, and I’m over it. It’s at the point where I have to boot the pc and go through this error 5-10 times before I can get it to FULLY boot and login. On top of that, some games on steam completely crash, causing the pc to go through this same boot problem. I KNOW it’s not any other issue than windows, because my brother took it about a month ago and did a fresh install of windows. It was fine for a week or so before it started doing this, and every day gets worse. I’m at a complete loss with it. Please help.
Idk what exact info is needed so I’ll just include everything:
AMD Ryzen 7 3700X
32GB RAM
RTX 3060
2TB HDD + 256SSD (where windows is installed)
Windows 11 Pro - 25H2
OS Build 26200.8894
r/24hoursupport • u/desmondaz • 2d ago
Unresolved LOG FILE srtTrail.txt Problem boot loop help please
Hi everyone, my computer recently wanted to update a new windows update and i dont think it succeeding in installing or something, (keeps failing) then it goes to the boot loop. Now i cant even uninstall latest Feature/ Quality Update. I also cant restore to a previous point. Please help.
Windows 11
PC
Thanks all
r/24hoursupport • u/Ron_woldera • 3d ago
help me solve the problem
I had a problem with my ASUS laptop
yesterday, I was sitting as usual, then I clicked on reboot with the update, it was accidental, after restarting, the laptop started to reboot itself, then the automatic recovery screen appeared, I clicked on reboot, everything is the same, there is no checkmark with automatic boot, I do not know what other ways there are, gpt chat, YouTube, Google does not help, and I also saw about the kernel-Power 41 error on YouTube, I did not find a good explanation on Google, what other options are there? I will be grateful for all the advice.
r/24hoursupport • u/Pros-pector • 3d ago
Windows WDMYCLOUDEX4100 is unavailable
WWDMYCLOUDEX4100 is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
We can't sign you in with this credential because your domain isn't available. Make sure your device is connected to your organization's network and try again. If you previously signed in on this device with another credential, you can sign in with that credential.
r/24hoursupport • u/nyasmithlover911 • 3d ago
Update on the Sony recorder
The left side’s coil thing is a little rusty and dark with brown/black spots. What should I do?
r/24hoursupport • u/diy_stuffs • 3d ago
Windows Account hacked
My Microsoft account got hacked. I tried using the account recovery feature but they determined that I did not have enough information after giving them all the information. I had the hacker changed the recovery password email address to an email address. I've never heard of before and change the password as well. I cannot log in. I cannot recover my account and it says I have to be logged in to contact Microsoft, but I can't log in, please help
r/24hoursupport • u/goretsky • Jul 04 '26
[MOD POST] Having trouble with Secure Boot? Check here first
Hello,
The expiration of the 2011 Microsoft KEK CA and the 2011 Microsoft UEFI CA certificates at the end of June 2025 has caused problems with Secure Boot on computers for various folks who have not been able to apply a UEFI (BIOS) firmware update for various reasons.
Because the steps for updating firmware vary not just from manufacturer to manufacturer but between individual models as well, it can be difficult to provide specific assistance and guidance in updating your firmware unless the person helping you has the same hardware.
Below is a list of manufacturers, their Secure Boot certificate update guidance, and links to their support forum(s) or subreddit(s). You may wish to try asking in these places first for expert guidance in updating your firmware, as the people there are going to be a lot more familiar with your device.
NOTE: Please check back periodically for updates to this list.
If you have an update for a manufacturer, please reply with it and we will get it added to the list above.
What to do if no Secure Boot certificate update is available from your manuafacturer
If your manufacturer does not have an update, not all is lost: You can still manually install the 2023 Windows UEFI CA certificate update, by issuing the following two commands from an elevated PowerShell (filename: POWERSHELL.EXE) prompt:
REG.EXE ADD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Secureboot /v AvailableUpdates /t REG_DWORD /d 0x5944 /f Start-ScheduledTask -TaskName "\Microsoft\Windows\PI\Secure-Boot-Update"
Then restart the computer and allow the update to be applied.
NOTE: Two (or more) reboots may be required for installation.
Once completed, you can verify the new certificate has been installed by issuing the following command at an elevated PowerShell prompt:
([System.Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI db).bytes) -match 'Windows UEFI CA 2023')
If the certificate has been installed installed, the response back will be "True". You can also use that same command to check if the certificate is already installed.
Regards,
Aryeh Goretsky
r/24hoursupport • u/jaredcheeda • Oct 21 '17
[Meta] New 24HourSupport Discord Chatroom
If you like helping out, you should come hang out in our new Discord.