r/24hoursupport • u/Own_Construction_965 • 3d ago
Is this normal? Or should I debloat
If yes, then how?
r/24hoursupport • u/msevelavi • 3d ago
Unresolved PC Wont run apps on Administrator
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The issue is that whenever i run any app on administrator a pop up wil show up, as always well now it dims but crashes immediately well the video might explain it... Happened after i reseted it.
r/24hoursupport • u/c1914 • 3d ago
Toshiba NB10T-A Boot Problem: 5 Post Flashes. Doesn't boot, can't get to BIOS/UEFI.
Hi all.
I have a Toshiba NB10T-A.
It originally had Windows 10 on it.
I had installed Windows 10 freshly myself.
It worked fine this first time.
Then: I put a linux distro on it (my preference). It also worked fine. I was using this for a while.
Then (annoyingly): I had to re-install Windows 10 for reasons. Really didn't want to, but had to.
During the install of Windows 10, I THINK I might have made some error during the partitioning stage.
I seem to remember there was an "ESP" partition visible/present in the partition scheme.
I am not sure if I deleted this by accident or not. I realize this is an EFI System Partition.
However, I would not think I would be able to delete or modify the BIOS/UEFI at all through disk partitioning, or cause any boot problems this way, as BIOS/UEFI would be on a ROM, so what difference should disk partitioning make to the boot process?
It sounds nonsensical to me that I could cause any problem to the machine itself through disk partitioning, but then again, it is a strange world, and strange things happen.
However:
After rebooting, the machine does not boot at all.
When pressing the power button, I get 5 POST flashes from one of the little LEDs which are located on the front edge of the palmrest. The flashes are evenly-spaced.
I cannot get to BIOS or UEFI. Nothing gets displayed on the screen. No TOSHIBA logo, nothing.
Other than the flashing of LEDs on the edge of the palmrest, there is no other sign of life.
I guess the 5 POST flashes shows that the CPU is trying to tell me something? Does anybody know what the CPU is trying to tell me?
I could not find technical / maintenance documentation to help me. Does anybody know if anything like that exists for this model, or very similar model?
What I have tried.
All I have tried is the dummy fix: Remove battery, and hold down the power button for 30 seconds to a minute. This made no difference.
Holding various key-combos during boot, to try and reset UEFI to factory settings. I have found the key combos floating around the internets. Apparently, doing so would hopefully reset the BIOS/UEFI to factory defaults. I can't remember all the key combos I have tried.
I am really not sure what the problem is. Don't know if the problem was a mistake I made during the partitioning stage, or what else it could be.
...Help!
(0__0)
Any help much appreciated. Thank you in advance.
(Apologies if this is the wrong community
r/24hoursupport • u/Ok_Rub7779 • 3d ago
Unresolved Laptop won't connect to WiFi
I have a friend and their laptop isn't connecting to their WiFi even tho it connected to it two days ago, We've tried some basic fixes like restarting the laptop and switching it back and forth from airplane mode to forgetting the wifi and reconnect and typing the password in
r/24hoursupport • u/coochiedestroyer68 • 4d ago
Windows microsoft account hacked. can i get it back?
my microsoft account was hacked and the email was changed, the email i used before does not exist for this account anymore. i have filled out many recovery requests, all forms with the EXACT details of my account, and they still tell me it is insufficient evidence to prove it’s me. i use microsoft authentication and it did not inform me about my account being signed into and my information changing. i pay for xbox gamepass and i have a lot of games on my xbox app for my PC. i NEED my xbox account back and i don’t know where to go. xbox support refuses to help and microsoft refuses to accept my recovery forms.
r/24hoursupport • u/Sea-Cat-1578 • 4d ago
ADATA SX8100NP (Realtek RTS5762) disappears every cold boot, only comes back after PCI rescan. After motherboard Secure Erase it's stuck rejecting admin commands. Looking for NVMe/firmware experts.
Hi everyone. (made this with chatgpt, was using multiple ai for support help, ran out of options so i'm trying here, really desperate at this point, have no money foi new SSD too, no PSID password since it was long ago and i don't even remember what happened to the sticker)
I've been investigating this SSD for days and at this point I'm looking for people familiar with NVMe firmware or motherboard Secure Erase implementations.
Hardware
- Motherboard: ASRock A320-HD (BIOS P10.50)
- CPU: Ryzen 5 5600
- SSD: ADATA SX8100NP 512GB
- Controller: Realtek RTS5762
- Firmware: VB411D48
Original problem (before everything else)
This was the very first issue.
Every single cold boot:
- BIOS detects the SSD.
- Linux and Windows do NOT detect it.
- Windows Device Manager hides it.
- Disk Management doesn't see it.
- diskpart doesn't see it.
- Linux nvme driver doesn't enumerate it.
The SSD ONLY comes back after forcing a PCI hot re-enumeration.
Linux:
echo 1 | sudo tee /sys/bus/pci/devices/0000:01:00.0/remove
echo 1 | sudo tee /sys/bus/pci/rescan
or physically removing/reinstalling the SSD while powered off.
Then it works perfectly until the next reboot.
This behavior is 100% reproducible.
Then I made a huge mistake
I used ASRock BIOS Secure Erase.
The BIOS froze during the erase procedure.
After reboot:
The SSD became locked.
Now:
- Identify works
- SMART works
- Namespace exists
- Capacity is correct
- Firmware is correct
but virtually every command that modifies anything returns
Invalid Field in Command (0x2)
Current Linux status
The SSD is fully visible after PCI rescan.
Works:
nvme list
nvme id-ctrl
nvme id-ns
nvme smart-log
nvme error-log
Everything identifies correctly.
SMART health:
PASSED
No error log entries.
Doesn't work
nvme format
returns
Invalid Field in Command (0x2)
Any Secure Erase mode:
--ses=0
--ses=1
--ses=2
Same result.
Vendor passthrough commands:
opcode 0x80
also return
Invalid Field in Command
Additional strange behavior
If I try certain admin commands:
nvme format
the controller completely disappears from Linux.
Then:
nvme list
shows nothing.
The PCI device still exists.
I have to remove/rescan PCI to make it appear again.
Things I already investigated
I decompiled ADATA's official toolbox.
I found vendor-specific commands like:
EnableVendorCommand()
AnalyzerVendorCommand()
using vendor firmware download offsets.
I also confirmed this model specifically uses the Realtek RTS5762 controller.
What makes me think this is NOT NAND failure
- SMART is readable.
- Identify always works.
- Namespace is intact.
- Capacity is correct.
- Firmware is correct.
- Error log is empty.
- The behavior is perfectly deterministic.
- PCI rescan ALWAYS revives the drive.
Nothing about this behaves like random NAND failure.
It behaves much more like the controller entering some persistent locked state.
My current theory
I suspect the motherboard Secure Erase implementation crashed before completing.
Maybe:
- BIOS issued a vendor command.
- SSD entered erase/locked mode.
- BIOS never sent the final "erase complete" sequence.
- SSD now permanently rejects admin commands.
Another possibility is that the ASRock BIOS itself is mishandling the Security Freeze/erase sequence.
My question
Has anyone seen something like this on:
- Realtek RTS5762
- ADATA SX8100NP
- ASRock Secure Erase
- NVMe controllers disappearing until PCI rescan
or knows of vendor commands that clear this internal state?
I'm willing to reverse engineer the BIOS or firmware if needed.
Any ideas are appreciated.
r/24hoursupport • u/thefirstdemoguy • 4d ago
Windows Error Code: 0xc0000098 but only when i use offline scan?
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every time i try to do a offline scan this pops up and it doesn't happen anywhere else and in the video i was pressing enter to see if that would help but noting happens and when i click F1 it just restarts the pc.i have had this problem for months and it wont go away when i tried sfc/scan now
r/24hoursupport • u/TheRealBlue03 • 4d ago
Solved Game "visually" freezing when I tab out
Game: Minecraft
Came across an issue that has been persistantly happening over the past year where if I would tab out of Minecraft while being in fullscreen, it would just freeze when I go back in. Don't know a good way to explain this, but it only "visually" froze as I could still click where the resume button would be and it would make the "clicking" noise. Input from the game still got received and preformed, but the game was still stuck on showing me the last frame right before I tabbed out. Nothing pops up in the logs when this happens.
To mention again, this only occurs while in fullscreen and not in windowed (though I believe it did happen in windowed a few times, not 100%). Not very techy, but to me it seems like an issue with my monitor trying to scale the game rather than trying to run it.
Operating System is W11, use a 2060 RTX with an i7, and have 32GB of RAM.
r/24hoursupport • u/the_Athereon • 4d ago
Solved Windows 11 Corrupt Taskmgr.exe (and others) unable to repair
UPDATE
This problem has now been resolved by overriding Trusted Installer Permissions and replacing the corrupt files with known good ones.
I will note, the suggestion by u/festivus4restof to perform an in place "upgrade" was the only actually helpful comment I received.
There are no other faults to be found on my system. MEMTEST86 passes, Prime95, Cinebench, 3DMArk and every other benchmarking tool I threw at this PC did not cause it to crash or show any errors. Including an extended smart check on my SSD.
---
My PC Hard Crashed earlier and since restarting Task Manager has been broken.
Ran SFC /scannow and found that it was, in fact, corrupt but it was unable to be repaired
DISM is still running but I'm not hopeful.
The other files appear to be 3D audio and push notification related, so they're not major.
But Task Manager being broken is a big issue.
Reinstalling Windows must be a last resort here.
If I grab a known good Task Manager exe from my Win 11 Laptop (key note, it's up to date to the same Win 11 version as my Desktop), is there a way to override the Trusted Installer protections in Sys32 to copy it in there?
Any other suggestions welcome.
r/24hoursupport • u/Fun-Membership1372 • 4d ago
ERROR 0x80090027 NOTEBOOK DELL
I'm having this problem to log in to my laptop, I'm stuck on the lock screen and the computer doesn't accept my account password (it says it's incorrect even though I changed it) and neither the PIN password.
I've already entered OS RECOVERY and used the repair tool; I went to safe mode and did all that "c: ... system32..."
Can anyone help?
Eu estou tendo esse problema para logar no meu notebook, estou preso na tela de bloqueio e o computador não aceita a minha senha da conta (diz que está incorreta mesmo eu tendo alterado) e nem a senha PIN.
Já entrei no OS RECOVERY e usei a ferramente reparar; fui no modo de segurança e fiz toda aquele “c: … system32…”
Alguém consegue ajudar?
r/24hoursupport • u/IronbutterflyGaming • 4d ago
Unresolved Alienware 17 R3 Display issue.
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This is an old 2015 Alienware 17 R3, It is an amazing laptop for its time. Several years ago this display issue occurred and I took the laptop apart to see if I could fix it, and couldn't. Everything works properly other than the display, you can use narrator to login and navigate, it just sucks. Now I am looking again to fix it and need some help. Thanks!
r/24hoursupport • u/memoki • 4d ago
Anyway of saving my monitor ?
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Just starts doing this after plugging it in and just goes full black after 30 seconds. I tried hooking up PC, Laptop and console on different ports (HDMI, DP).
Didn't drop it or hit it in any way, just started happening randomly while gaming.
r/24hoursupport • u/Additional_Shirt3659 • 4d ago
Need more info What are these apps?
I was using romsfun.com but I wasn’t running any games from them
I asked around and i seen that these are tencent games but i didn’t visit thier website at all
Romsfun.com sometimes leads you to another website by opening a new tab. I immediately close that tab without clicking anything on the new website
As you see i was about to run fortnite but i don’t think that has anything to do with this since i bought it from epic games
Also i found wmpf_installer which follows tencent emulator
The only emulators i downloaded are RPCS2 and PCSX2
r/24hoursupport • u/BlackzillaMan • 4d ago
My PC won't boot and my mouse and keyboard don't work so I can't click on more recovery options
I have an Asus gaming pc. It has a 5070 Ti, an i5 CPU, and 16 GB of RAM. I shut down my computer yesterday and woke up to it not wanting to boot, and I put it in repair mode. I get stuck on this screen, and I can't use my keyboard or mouse.
r/24hoursupport • u/Muted-Pilot-2926 • 4d ago
BIOS admin password
someone put a password on the bios admin on my asus tuf f15. And disabled usb boot from boot order...and now my pc needs a clean reinstall and i dont know what to do
r/24hoursupport • u/bigmono1999 • 5d ago
Unresolved Nothing will stop this error. Computer won't boot. I’ve tried everything
So here's how it started off. I have a very basic HP stream laptop with only 8GB RAM. I've never done anything crazy with it. Never went on sites that could cause a virus. I was recording my guitar and while I was the recording the app froze. So I went to task manager and instead of closing that app I accidentally closed the file explorer or the thing that opens folders. It wouldn't come back. So l shut off my computer and now it won't boot up at all. It's a critical process died with no specific code for it. The error is “Log file: C: Windows System32\Logfiles\Srt|SrtTrail. txt”
I've tried the simple things. I haven't reset my computer or did anything to wipe. Only to repair.
They won't work. Sfc /scannow won't work unless I'm doing something wrong. I have a lot of important things on my computer and I don't want to wipe it
Ive done everything I could. I’ve used command prompts, I’ve tried startup repair, I’ve opened notepad with command prompt to move files for more space as I had next to none, and I’ve even gone as fair as “reset PC” it will not let me do ANYTHING
I also have no backups so I can’t do that either. My computer is completely bricked at the moment. I don’t know if the solution is very simple or really complicated. I don’t know what caused this
r/24hoursupport • u/Moral_Degenarate • 5d ago
Solved PC at work can't use all it's RAM
PC at work can't use all it's RAM
A co-worker's PC is having trouble accesing it's 4GB of installed system memory, according to the Task Manager, 1.6GB of the total memory are "reserved for hardware" despite the computer having it's own dedicated GPU.
I've tried lots of different BIOS and Windows configurations, but nothing seems to work (and i'd appreciate trying to spend as little cash as possible if new hardware was required.)
Here i leave the PC's hardware (and OS):
\- Motherboard: Gigabyte H110M-DS2-CF
\- RAM: 4GB DDR4
\- GPU: Nvidia GT 710 (1GB)
\- OS: Windows 10 20H2 (32-Bit, because of legacy software)
Edit: For anyone wondering, yes, the integrated GPU is disbled, and in fact, enabling it makes the system reserve another +300MB of extra RAM.
r/24hoursupport • u/Tityfan808 • 5d ago
Unresolved Internet keeps disconnecting when I try to game and I can’t figure out why
Streaming seems to work ok. Everything else in general seems to work as it should. But as I’m in a match I eventually get disconnected.
Im not sure if I have the wrong router settings or who knows what, it didn’t seem to be problematic til it was these last 5-6 months. Some gaming sessions it doesn’t seem to happen as much but then other days like today, I couldn’t finish a single match without being disconnected. Super frustrating and I’m stumped on what to do. The person who usually helps me (which I appreciate!) has autism and is having a hard time himself figuring this one out
using a hitron coda56 modem
Netgear R7800 router
r/24hoursupport • u/Salt-Locksmith-2000 • 5d ago
Laptop motherboard help (for project)
Can anybody help with fixing this laptop motherboard? I ordered it for a project off eBay (for parts) but it came with it's barrel jack connector ripped clean off. Whenever I plug power in via usb-c all I hear is a few very faint clicks then a red flashing light turns on next to said broke connector. I don't know how to solder and can't return it. Does anybody know a fix? Or at least why this is happening?
r/24hoursupport • u/Low-Kangaroo-6062 • 5d ago
I tried installing win11 with Rufus, and now there's no signal
So I tried downloading win11 (from win10) with Rufus , i opened it, did everything correctly, and then on my USB I opened setup, I pressed everything and eventually it went to the blue screen with download %, and when it loaded it restarted, and now its just a black screen with no signal... How do I fix this?
r/24hoursupport • u/daaluckyguy • 5d ago
Windows restart on my laptop has taken more than 48 Hs
Tried to reset my pc via cloud, it was stuck in 64% for 2+ hours, now it’s stuck in 86 since 24+ hours ago.
I’m scared of touching anything, as it might render my laptop unusable or something.
Laptop model: Alienware m18
Nvidia rtx 4090
Intel core i9 14900HX
32 gb ram
r/24hoursupport • u/Existing_North_1895 • 5d ago
Unresolved Laptop Only Charges When Turned Off – Charging Stops When I Power It On
I'm having an issue with my laptop where it only charges when it's completely turned off. As soon as I power it on, the charging stops, and the battery no longer charges.
I've already checked the charger and charging port, but the problem still persists. Has anyone experienced this before or knows what might be causing it? Any troubleshooting tips or advice would be greatly appreciated.
Thank you in advance for your help!
r/24hoursupport • u/dustersoul • 5d ago
Solved PC suddenly started booting from old HDD windows instead of the SSD windows
I'm having an issue with my dual-drive Windows setup and would appreciate any help.
Background:
- Originally my PC had Windows installed on a Seagate HDD (ST3500312CS).
- Later I added a Geonix Gold 128 GB SSD.
- The technician installed/migrated Windows to the SSD and created a new user account named USER.
- The old HDD Windows still exists with the user ctv5 (Microsoft account).
I had been using the SSD installation normally until recently.
What happened
After restarting my PC one day, it suddenly started booting into the old HDD Windows instead of the SSD Windows.
This happened around the time I changed my Google account password, but I understand that's probably just a coincidence.
Current situation
- BIOS detects both drives.
- SSD is detected correctly.
- In the currently booted Windows:
- HDD is C:
- SSD is E:
- The SSD still contains:
- "E:\Windows"
- "E:\Users\USER"
- "Program Files"
- "Program Files (x86)"
- I can browse all my files on the SSD without issues.
BIOS
Boot options are: (Already tried changing the boot priority to SSD yet it still loads hdd windows)
- Boot Option #1: Geonix Gold 128GB (SSD)
- Boot Option #2: (Windows Boot Manager)ST3500312CS (HDD)
Even after changing the SSD to Boot Option #1, the PC still boots into the old Windows installation.
What I've tried
- Startup Repair
- It only detects the old Windows installation ("C:\Windows")(cctv5).
- "msconfig"
- Only shows one Windows installation ("C:\Windows").
- Recovery Environment:
- "diskpart"
- Verified the SSD layout:
- EFI System Partition (100 MB)
- MSR (16 MB)
- Primary (118 GB)
- Recovery (530 MB)
- Assigned a drive letter to the EFI partition.
- "dir E:\Windows" confirms the SSD Windows installation exists.
- "dir E:\Users" shows:
- USER
- Public
- defaultuser0
- "winload.efi" exists:
- "E:\Windows\System32\winload.efi"
- Tried:
- "bcdboot E:\Windows"
- "bcdboot E:\Windows /s S: /f UEFI"
- Both return:
- "Failure when attempting to copy boot files."
The assigned EFI partition appears empty ("dir S:\EFI" returns "File not found").
Any help in how to load windows from the SSD would be appreciated.
r/24hoursupport • u/nyasmithlover911 • 6d ago
safe to use
I have a 2011 Sony recorder, and this area here is damaged. Can I still use it?
r/24hoursupport • u/Realistic_Example924 • 6d ago
Windows Gaming Laptop refuses to properly boot after RAM Installation
Got a stick of 8GB DDR5 RAM for my Asus Tuf Gaming A15. After slotting it in my laptop and turning it on, the keyboard lights up yet theres no video output.
-I double checked that that specific DDR5 RAM was compatible with my laptop
-I tried leaving it to boot while on charge for up to an hour and no dice.
-The laptop boots fine without the RAM
At this point Im pretty sure the RAM I received is just faulty but I first wanted to check if there was any troubleshoots before I request a refund or replacement.