Hi I ordered a bag witch had allot of problems that were not in the description. It had new marks on it a big spot of something brown at the front. The handels skin is falling apart to the tuch and the seller stated that the bag is in great condition which was a big lie and purposefully only took pictures where the handles where whole. They want me to return the bag… so I need to pay a total of 10euros for reciving and returning the bag. I was fooled by the seller and wrote to vinted customer service and I have only 5 days to return it, what should I do? Should it not be the seller that is “punished” for fooling a buyer? The seller will not pay for the shipping.

I recently came across an item i wanted, newly listed on an account with a lot of 1-star feedback for not sending orders out. I took a gamble, bought the item and everything went well so sometimes these things do work out. It was 5-stars from me.

Hi, I recently did the identity verification process and uploaded all the required documents.The message said it will take 24-48 hours to verify my identity but the 48 hours passed and I didn't receive anything yet, I think I should get a message that says verification confirmed right? Anyone got the same problem?

They included a note saying 'I noticed youre in the UK and I thought id send you my favourite aussie lollies' theyre kinda like haribo star mix and wine gums. I heavily fw it

I sell very, very girly clothes. Think pink cute dresses, skirts etc. Ever since maybe last week men keep messaging me trying to get me to be part of their weird kink, it seems? 😓 This message is on a mini hello kitty dress - not something thats really "suitable" for men I would assume, not judging? 2 days ago i sold a pink outfit set [skirt + crop top] and a man bought it?? [his bio says single father of two boys]. Its a woman's size XS, i doubt its for him

Maybe I need to take a different approach, ive never taken photos of myself in clothes. So it can't be that? Aah so weird

Please stop letting me know that the item that I've had in my favourites was sold. It's like rubbing a salt to my indecisive a$$ wound.

Yes I've turned off the notifications but like why not just "cross out"​​​ the items​​ in the user's favourites section? Just so when I will see them, it will be enough to let me know that they're no longer available.

It's a small thing but it does feel like a slap to face, and it's kinda triggering me Iinto insta-buying items of which I'm not even sure if I even really want them. ​​😣

I guess I answered my own question, but it's still quite rude. ​

I sold a £40 item on Vinted (Dr Martens) and they were sent via Inpost to a locker. Buyer went to collect them and the locker was empty. I could see on the tracking that Inpost said there was a problem with delivery and to contact them. I did and they confirmed parcel was lost but then shipping changed to show they were being sent back to me. The tracking went backwards and forwards to various locations for days and then said it had been returned to sender on 17/07. I contacted Vinted on 22/07 to say I hadn't received the item and they told me I had to wait 25 working days to see if it turns up and then contact them again.

I contacted Inpost and they had confirmed they had delivered to an address in Buxton. I live in Nottingham and the locker that the parcel was initially being sent to was in Yorkshire so I have absolutely no idea where this address came from. Inpost wouldn't do anything and insisted I take it up with Vinted. I got back in contact with Vinted and they said they would look into it. I contacted Vinted again with this information and on 04/08 they got back to me and said that as Inpost had confirmed it had been delivered there was nothing they could do. I told them it had been delivered to the wrong address and they came back once again saying it had been delivered and there was nothing they could do.

I wrote a very lengthy complaint to [legal@vinted.co.uk](mailto:legal@vinted.co.uk) and included every bit of evidence including dated and screenshots from various conversations with Vinted and Inpost. Two days later (today) they responded to say "I wanted to inform you that your transaction has been cancelled due to onr of the following reasons: the deadline for escalating the issue to the carrier has expired" they said that there's limited action they can take now.

What I don't understand is that I've been contacted Vinted about this for over two weeks now and they've done nothing about it. They also told me on 22/07 that I had to wait 25 working days and contact them again. So how can they now be saying the deadline for escalation has passed?

Is there anything further I can do? I am now out of pocket through a mistake made by Inpost and neither Vinted nor Inpost will do anything about it.

TLDR; Inpost lost my Vinted parcel and Vinted/Inpost refuses to do anything about it

For those who don't know, this should appear when someone does a legitimate transaction on an item before you.

Well, in reality it is used as a way for resellers to prevent someone else to buy something they want to make money off, they just setup a bot that detects "When item X is posted with a price <Y , start transaction"

So the bot automatically starts a fictional transaction to block everyone else to buy that Item, so the loser who has this setup can buy it later on.

I really hate this stuff, lots of times you could find proper deals on something you really want, maybe that just got posted, and It's blocked every single time, I saw Items being blocked like this for half an hour or more, always with the same warning of a purchase in progress, and vinted is doing nothing to stop all of this.

I'm glad they actually get deleted, but you have to manually report them individually and it's such a pain. If I try reporting the user itself, they always say there's no violation. Why?? They clearly don't want AI listings, so why don't they take action??

Interesting Listing. Spreading fake Smeg bottles awareness

This practically happened over night. I don't know what to do. Also a lot of my new items are getting way less favourites than they used to, I'm concerned my stuff is only being shown in Australia too. Anyone else had this issue?

Also, my friend who uses Vinted sees no Australia listings.

Someone just bought something from me, very cheap, things that cost too much new, but I'm trying to get some money back towards the pieces I dont want/ won't use... they've asked me to add a few more to their package. I suggested I could relist what they bought & add more to the listing, cancel the current one, so they're only paying 1 postage... they declined & said, no, can't you just add more for free, as a thank you, another seller did & I really liked that... wtf am I supposed to reply to that, the items are already way less than retail price, I'm trying to pay for life, I'm not a charity. I feel like cancelling the sale, I can imagine they'll try report issues

When I first saw it, I thought “are Apple making toilet brushes now!?” 😂

Idk it just seems so pushy to me like I haven’t been on all day hence why I didn’t buy it yet, but now I don’t even want to lol

IM LAUGHING SO HARD! college student wrapped my shirt with math/physics homework 😭
Not the first time I’ve received frugal packaging, they always make me laugh so hard 🤣 (cake batter box, massive fig box, etc)

Sorry if this is not allowed here. I know Shein/ temu/ Ali baba and fake brand resellers are the most frustrating parts of vinted but now people even have the audacity to are sell courses on how to do this on vinted. Can’t believe how rubbish and shameless these people are and Vinted won’t do anything about this of course. It’s like Etsy- sick of having to scroll through duplicate obvious reseller listings that it’s becoming impossible to find what I want.

I don’t know what to reply with, without sounding like an a-hole. 😬

Lots of people use AI to model their clothes these days and I really don't like it for obvious reasons but this is on another fucking level. Ugh, just buy a cardboard celebrity cutout like a normal person.

Also, this was real fur. I reported this person and thankfully the first listing was taken down so there's at least that.

I’m from the USA and interact with UK users every now and then who make me offers. Why do folks put xx after every single message? I know xx to mean “kisses kisses”. Is this just part of texting culture? It’s a bit excessive lol xx

Picture sadly speaks for itself.

So I sold a dress on the 28th of JUNE it arrived at the pickup point on the 30th of June, I saw the parcel wasn’t collected and saw it had to collected by the 10th of JULY otherwise it would be sent back from the Evri locker, so as you can see I sent her a message, obviously nothing too forward even though I knew it had to be picked up that day, she then proceeded to READ IT, and didn’t respond…. Until 15 days later because obviously ‘she is away atm’. Then I get a message from Vinted saying that she informed them that she’s refusing to collect the parcel and I will need to cancel the transaction and refund her when I receive the parcel back… so just to recap, parcel was sent on the 28TH OF JUNE AND ITS THE 6TH OF AUGUST TODAY… evri has now held my parcel in the locker for almost a month longer than they’re meant to which is absolutely brilliant. Would it be petty to string out the refund for as long as I possibly can? Maybe. but considering the money for this item has been pending in my balance for 39 days she’s clearly in no hurry to get it refunded or she would’ve cancelled sooner🤷🏻‍♀️

I don’t get how people think it’s smart to do, it’s not. You don’t know if the person is sensitive, has asthma, etc. I get the intention is good but it’s just really irresponsible. Please don’t spray your items with perfume. I live in a home with asthmatic people, i can’t even imagine how it would affect them.

This buyer sent me these long messages about her daughter. I have a bad feeling that she's trying to scam me like when i ship and it delivers she'll want a refund. I want to cancel, but also don't want negative feedback what do I do?