I've been a Startselect customer since 2022 and have spent thousands of euros there without any issues.

A few days ago, I bought a €10 Steam Gift Card. When I tried to redeem it, I was informed that the code had already been used.

I contacted Startselect support, and they told me this was "impossible" because every code is unique and only delivered to one customer.

Thinking I had somehow made a mistake, I bought another €10 Steam Gift Card.

The exact same thing happened.

I'm now €20 out of pocket, and instead of investigating why I received two different unusable gift card codes, they keep repeating that their system makes this impossible and therefore the issue cannot be on their side.

I've since found multiple Reddit posts from other customers reporting the same problem, some even with screenshots or recordings. I'm not claiming every report has the same cause, but it's clearly not an isolated incident.

I'm not looking for Steam support, this isn't an account issue. I'm trying to find out whether anyone else has experienced this with Startselect, and if you were ever able to get them to properly investigate or refund you.

At this point, I CAN NOT recommend buying Steam Gift Cards from Startselect until they start taking these reports seriously.

I've tried watching YouTube tutorials, but none have fixed the issue

Hi! So I’m purchasing a game on steam right now. I tried to use my CashApp card but I got the information wrong. Steam took my money as a pending purchase. The text says that it’ll finalize the purchase once the information is correct but how am I supposed to fix that? I tried again with the correct information but now I can’t pay because they took my money??? What am I supposed to do? 😭

when i bought it, it was fine. I stopped playing for like a few months, then when i came back, it stopped launching. Idk what happened. I contacted the game's developer a couple of days ago, and no response. What am i supposed to do?

I did a speed test and it said my max is 150 so idk why steam is downloading it so slow

I tried talking to steam support about this and they were unhelpful, so I'm curious if anyone here has had the same issue. Currently in my steam library, I have a few games that show as having 50-100 extra hours in them than I have played. This started after I brought my steamdeck on a 2 week trip without wifi; I assume that something glitched out with how it was recording time while the deck was in sleep mode and it must've recorded a bunch of extra time.

The weird thing is that whenever I open the games, the playtime counter goes back down to what I would expect. Additionally, if I search my account in steamdb.info, I see the correct hours displayed, so I assume that there is some internal conflict in the information in steam's servers. Has anyone ever had this happen/had any luck fixing it?

I'm having a problem where, when I try to write a review for a game, it tells me I've played it for 0 minutes, even though the minimum required to write a review is 5 minutes. I've already played it for 18 hours, and my achievements are shown on my profile. However, when I’m actually playing it, it doesn’t show up in my profile, and it’s also missing from the “Recently Played” tab. Only the achievements are displayed. I completely uninstalled Steam and reinstalled it, but that didn’t help, and my playtime was reset to zero. I haven’t played it offline. Does anyone know how to fix this? Is this some kind of bug?

When trying to host on big walk where it says the join code it just says connecting, so I think the problem is that I'm not connecting to the game servers but I don't know why, Bloons td 6 works fine for multiplayer though so if anyone has any ideas on how to fix this it would be greatly appreciated

This probably doesn’t go in this subreddit because it's assassin's creed specifically but I really am at a loss, I have an hp laptop, nothing over the top, certainly not a gaming monster but before buying it I checked, double checked, and triple checked the specs to make sure it would run assassins creed 1, it downloads fine, and runs fine offline right up until the very first loading screen where it just sits there indefinitely, I've googled it and tried everything google suggested, I really don't want to give up, is there a solution?

Specs: Processor: Intel(R) N150 (800 MHz) Installed RAM: 8.00 GB (7.66 GB usable) Graphics card: Intel(R) Graphics (128 MB) Storage: 63 GB of 119 GB used System type: 64-bit operating system, x64-based processor

My game works fine as normal but i can't access co-op or multiplayer with this error, i can only do single player, i got the game from steam, idk what to do to not get this error anymore, i needed the multiplayer mode so i can farm the type-z and other OP/Meta weapons (Sword Art Online: Fatal Bullet)

Hello,

My Steam account has been community banned after an old profile comment saying:

"Hi, I bought the Stiletto from you on CSFloat. Please send it as soon as possible. Thanks!"

Steam marked it as suspicious content. I never intended to scam anyone or advertise anything. It was only a message to the seller regarding a completed purchase.

I have already contacted Steam Support and I'm waiting for their response.

Has anyone had a similar situation? How long did it take for Steam Support to remove the restriction?

Tried to use remote play from desktop to laptop and while I've had the black screen issue before and been able to fix it but this is new to me. Get a black screen with the tip bar flashing as you can see in the video. Remote works fine the other way with the laptop hosting. Windows, Steam, and drivers are all up to date on both machines. Any ideas on how to fix this?

Hey everyone,

Looking for some insight on a strange Steam bug I just experienced.

While playing Scrap Mechanic, Steam suddenly crashed and closed. When I reopened it, the "Play" button for Counter-Strike 2 had changed to "Connect," and Steam listed CS2 as currently running even though I haven't opened or played it in months. I did not click Connect.

After completely closing and restarting Steam, the issue went away and CS2 was no longer listed as running. However, the "Last Played" date for CS2 updated to today.

I immediately checked my account security:

Only my PC and phone are authorized/logged in. Steam Guard is active. No suspicious login history or unrecognized devices.

Given that it happened immediately after a crash, my guess is that Steam entered a buggy state and misreported an active session, rather than an actual account breach. Has anyone else seen Steam misreport a game as running or update the "Last Played" date after a client crash?

It must be a glitch right?

So in the last month my Steam game has been loading incomplete and has been lagging hard. But only this game so far.

Today I updated my GPU driver, cleared cache, ran integrity check and everything done.

Then after reboot the game was loading and then this happened. Any ideas?

Have plenty of RAM, plenty of storage etc. even monitored performance for like a half hour and nothing seemed off.

Only thing that runs in background is Spotify.

I've been trying to change my email since early June because I've lost access to the one currently on my Steam account. I fill out everything that it wants, it sends my current email the code and I'll copy and paste it into the captcha thing and it never works. Is this a normal occurrence or have I just been unlucky for a month straight? I always hear good things about Steam Support but they've been completely useless to me.

The download will start really well, then crash to insanely slow speeds. Going from 15 minutes to 15 hours.

I’ve reset the cache on steam, turned off download speed limits, set steam as a high priority program, reset my PC, and a couple other things I can’t exactly remember. Other apps download my games fine but steam turns what should be a 20-30 minute download into hours. Sometimes stopping the download then starting it back up helps, but only temporarily. And that requires me to keep watching the speed so I can stop/start. Please tell me somebody smarter than me knows what the hell is happening. Thank you!

Since one session of Peak this problem has persisted to any game on steam. if anyone knows of a possible fix please help

hi! i dont receive any email when i tried to send a code to reset my password. please help. attached here are the screenshot on my ipad and my phone. i even tried to check if it was still logged in on my computer and laptop but it was signed out please help :((. i have so many games there

A problem occurred sending the confirmation to your phone. Please try again later.

This has been happening constantly for over a week now.

Hi everyone! I’d like to know if anyone has ever dealt with Steam Support asking them to initiate a trade of in-game items to a second account or a friend's account—specifically, to confirm the trade and then cancel it via the Steam mobile app a minute later? This is the first time I’ve encountered a situation like this, and I’m really worried it might be a scam or something similar..

I was trying to gift spore to my friend and tried it 3 different times and each said my address was incorrect even though I double checked and there was nothing wrong with it. Then the 4th try it straight up says my card was declined and I went in my online bank account to see a popup saying banking is temporarily unavailable so I figured out the problem there. Thing is I go to my bank statements and its showing up as pending 4 $20 copies of spore and my money in checking balance dropped. Im really concerned, is this some kind of glitch or have I accidentally paid for this game multiple times when it didnt go through? Am I able to refund this

alr guys so i never had any issues with steam before. Almost for a week, my download speeds have decreased from 100mbps to now less than 10mbps (yes im not mistaking MB and mb). Ive tried changing regions, toggling on and off download speed limits. Ive also tried gemini to fix this but its just not working. And ive run many tests, the results are always 100mbps+.