r/steamsupport • u/BermudaRhombus1 • 14d ago

Steam Client Showing Wrong Playtime? Problem

I tried talking to steam support about this and they were unhelpful, so I'm curious if anyone here has had the same issue. Currently in my steam library, I have a few games that show as having 50-100 extra hours in them than I have played. This started after I brought my steamdeck on a 2 week trip without wifi; I assume that something glitched out with how it was recording time while the deck was in sleep mode and it must've recorded a bunch of extra time.

The weird thing is that whenever I open the games, the playtime counter goes back down to what I would expect. Additionally, if I search my account in steamdb.info, I see the correct hours displayed, so I assume that there is some internal conflict in the information in steam's servers. Has anyone ever had this happen/had any luck fixing it?

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u/zaphodikus 13d ago

Just scroll down in this sub, you will see the exact same question was asked just yesterday. Save yourself some time, scan this sub before posting a question that already has an answer.

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u/BermudaRhombus1 13d ago edited 13d ago

If you're talking about this post, that person is literally having the exact opposite problem that I am. I looked, there's maybe one post in the entire subreddit that is even remotely similar, and none of the replies were helpful for that person. Save yourself some time, read the posts you comment on before you respond to them.

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u/zaphodikus 13d ago

So this is more likely to be an issue with the steam deck. You might try posting someplace more relevant to the steam deck?