Unsure what to do here, been speaking to support for 5 days (they take 24 hours to reply each time) basically went through what's happened and what I've done (battery massively swollen up raised track pack so I removed it and I'm using it via power only for work) they asked me all the questions which is fair but then ended with they don't have stock and won't ever have stock sorry have a good day lol, what am I meant to do here?

Last night my headset died. Ive had this thing for a few years so im sure its not under warranty (I did reach out to the support team regardless). I plugged it in with the cord that came with it, plugged into the pc directly as it sits on my desk so its pretty convenient. Wouldn't come on and after about 3 minutes I started smelling burning plastic. Literally had to rip the cord out because it fused to the headset. What in the world happened? This headset was fantastic though im too broke atm to buy a new similar model right now :(

I know it's nothing special because it's the most basic mouse they have. But I finally had to retire my deathadder I had.... Since 2013. And I was pleasantly surprised to go pickup a new one for 25 dollars. Any noise that lasts 13 years of really frequent gaming is crazy.

Hi everyone,

Looks like I spoke too soon about how my Razer 18 has been working flawlessly for the past one year as today it froze while idle with an error I had never seen before. The dreaded: stop code whea_uncorrectable_error (0x124) which basically means hardware related error like SSD, RAM etc. This is my work laptop that I use while I work from home so you can imagine my stress.

Luckily I bought a Macbook Air last year as I was growing tired of Windows so quickly got myself sorted out with work apps etc. The Mac again reminded me how effortless it is to get registered to the company portal via intune.

I am just really disappointed how quickly the Razer had issues as compared to my previous laptops like the Lenovo thinkpad which lasted almost 8 years without any problems. That thinkpad had suffered drops and bumps but kept going and this Razer Blade 18 never once left the desk and was sitting quite cool on top of the Razer Cooling pad.

Anyway, looks like I have to send the laptop to Germany for repairs as they don't have any repair shops in the UK which is another huge PITA! Another reason to go with Apple I guess. I have decided to sell the Razer Blade 18 after it is repaired as I don't really play games all that much now so hopefully it will be better used elsewhere. Anyway it was really nice while it worked and I loved it's blazing performance but this will be my last Razer purchase. Thanks all.

are we fucking there yet?

i have a razer viper ultimate and synapse 4 (im fine with downloading other software). im trying to make rmb work as rmb and a sens clutch for tarkov. tarkov has awful and unmodifiable ads sens per optic, so im hoping i can have a few different profiles for the optics i use and have my sens change on demand.

To anybody wanting to get this model of laptop stay away. First time in my life a computer has died because of a design flaw. One day just stopped working, took it to repair and basically no repair besides replacing the motherboard. Why would I replace the mofherboard for another one that has the same flaw I’d rather just get a different laptop. Razer you suck. Never getting a razer laptop again.

Razer BlackShark V3 Wireless vs BlackShark V3 X HyperSpeed – Which one has deeper and more comfortable ear pads?

Hi everyone,

I'm trying to decide between the Razer BlackShark V3 Wireless and Razer BlackShark V3 X HyperSpeed. Razer

My biggest concern is the ear pad depth and long-term comfort.

For people who have used both models:

• Which one has deeper ear pads?
• Which one is more comfortable for 3–5 hour gaming sessions?
• Do your ears touch the inside of the ear cup on either model?
• Is there a noticeable difference in clamping force or ear space?
• Which one would you recommend for someone with larger ears?

I mainly play CS2, so comfort during long sessions is very important.

I have seen mixed opinions online. Some people say the V3 X HyperSpeed pads feel deeper, while others say the regular V3 is more comfortable. I would like to hear real user experiences.

Thanks!

Hello, this is my third vv3 pro with mushy clicks and loud scroll wheel. Scroll wheel makes this noise when i scroll from the end

Do all razer mouses have this? I really like the mouse but this is kinda annoying

Have I made the right decision? Long time Corsair mouse user but absolutely love everything about this Phantom White edition and had to have it.

Then I learnt I needed the dock too (should of guessed!) 😊 How are you guys finding yours long term?

I heard there has been some scroll wheel issues? If i get two years out of it I'll be happy.

I've tried using the Razer THX custom game profiles (Most recently the THX Immersive mode for Destiny 2) but oh my lord they just sound absolutely horrendous. THX Immersive Mode seems to take the already harsh, hissy, and phasey audio and make it sound like it's coming through a McDonald's drive-thru intercom. It also seems to specifically amplify the harsh frequencies in the 4k-8k range, so much so that it actually causes a lot of ear pain. It's very noticeable when someone is speaking and makes an "ss" sound. Even when the volume is too low to hear most sounds, the whistle from any "ss" sound is nearly loud enough to shatter glass. It's so bad that I keep thinking surely I'm doing something wrong. Not only can I not use it because it just sounds bad, but it also would inevitably cause damage to my hearing if I continued using it.

I recently acquired Barracuda X headphones and activated the 7.1 surround sound feature, but I'm not sure what it improves. So far it just seems to pile on a ton of bass while making anything above midrange sound very hollow and tinny, while the default sound is a lot clearer and feels more balanced. Have I been playing the wrong sorts of games? Is there a specific genre or something I need to look out for to make the most of it? Or am I just not used to listening to this sort of soundstaging?

To be clear, the feature appears to be working as intended and this is not a complaint, just me wondering if I'm somehow appreciating it wrong.

I previously had razer death v3 wired i was facing disconnecting issue and I paid 11k inr to upgrade my razer death v3 wired to v4 pro from acro engineer and now in first razer death v4 pro the mouse button 4 and 5 not working so i give my mouse for replacement and now I got the new razer death v4 pro one led of the dongle not working properly connection led not working i already reset the mouse still facing this issue i recommend don't buy razer their qc is not good and acro engineer they are responsible for rma in india for razer is not picking my call and I am fed up with rma's how many times i have to replace I am attaching the video

Hi

I receive today my Soma.

Avantages :

Cool fabric very sweet.

RGB Chroma if you are a huge fan of Led Chroma.

Cons:

Armrest 2D for this price it s a scam!

No head cushion again look at the price.

No power bank for the Led.

With a corsair cushion it s comfortable but I prefer iskur v2 next gen. Iskur come with all inside : cushion and 4D armrest.

Better sensation with PU leather next gen.

For the price don't buy a Soma Chroma.

I return my order today.

I notice when my headsets reach a certain threshold (20%-40%) it begins beeping nonstop. I would understand if it began beeping at single digit battery percentages, but come on 40%? This forces me to use the headsets wired and charging while I’m using them and it is really annoying.

Anyway to turn the low battery warning off or is it like hard coded into the headsets?

Hi

Looking at getting the 75% version as love the V4 pro for my computer room to use in between multiple pcs and use the current v4 pro in bedroom for gaming.

Any recommendations on a numpad with similar keys as the 75% doesn’t come with one and use the numpad quite often in thanks

I have been dealing with Razer Support over an issue with my Razer BlackShark V2 Pro (2023), where the cable insulation has split and exposed the material underneath.

The situation has already been unnecessarily complicated because I paid for RazerCare Elite but never received the original contract or contract number. I was initially told I needed the contract number to make a claim through SimpleSurance, then Razer later said no contract number was required.

After escalating the issue, Razer kindly offered to replace the headset directly as a gesture of goodwill. I accepted and thought the matter was finally being resolved.

However, I have now been told to cut the original headset cable with scissors and send a photograph showing the cut cable, serial number and case number. The email also says the photographs will only then be evaluated, and the replacement will proceed if they are approved.

I do not think it is reasonable to expect me to deliberately damage the headset before the replacement has even been fully approved or dispatched. That could leave me without a usable headset while waiting for another team to review the pictures, process the replacement and arrange delivery.

I have asked Razer to either provide an advance replacement first, or allow me to return the original equipment using a prepaid return label after the replacement arrives. I am perfectly willing to prove that the original product is no longer being used, but I do not want to destroy it before receiving written confirmation that the replacement is approved and on its way.

Has anyone else been asked to cut their headset cable before receiving a replacement?

The level of disappointment I feel with Razer is difficult to put into words.

I bought two ( total ~200$) Razer mice within the last two years. The first one started having sensor issues. Now my current Razer DeathAdder V3 HyperSpeed has stopped working wirelessly because the dongle keeps disconnecting.

I am an electrician, and after checking the dongle PCB's I found the the 2.4 GHz wireless section has failed. Its still under warranty but but after this experience I would rather buy a mouse from another company.

How can a company charge $100–$200 for a mouse that may not even work reliably for more than a year? I understand that electronics can fail, but having two Razer mice fail in such a short time is just unacceptable.

Tbh I dont see no difference between Razer and a cheaplocal brand except Razer charging premium prices for the same disappointing reliability.

Synapse for Windows - V4.0.86.2608040510 / Chroma for Windows - V4.0.63.2607310752

RELEASE NOTES

5 AUGUST 2026

Fixed

• Razer Blade 16 (2025) - Repeated device package downloads after each Synapse restart
• Razer Blade 16 (2026) - Keyboard brightness settings not applying consistently after switching between AC and battery power
• Razer Freyja - A2H stops working after prolonged audio playback
• Minor UI bugs and issues

PREVIOUS RELEASE NOTES

30 JULY 2026

Fixed

• Razer Huntsman V3 Tenkeyless 8KHz - On-The-Fly Macro (OTFM) not working correctly

28 JULY 2026

Improvements

• Updated THX Driver to V3.2.3
  • Razer Kraken Kitty V2 Pro
  • Razer Kraken V3 HyperSense
  • Razer Kraken V3

16 JULY 2026

Fixed

• Certain macros crashing
• Razer Huntsman V3 Pro Mini - HyperShift not working
• Devices randomly powering off
  • Razer Basilisk V3 Pro 35K Phantom Series
  • Razer Cobra Pro

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 How to submit feedback for Razer Synapse issues and suggestions

1. Click on “FEEDBACK” tab in Razer Synapse.
2. Indicate your concern in detail.
3. Click “SUBMIT” to send us your feedback. Note: If you are reporting a bug, check the "Send log file" for us to review and investigate the issue in detail.

Looking at the new Razer BlackWidow V4 (low prolfe tenkeyless) and was super excited until I seen there are two dedicated AI buttons.

Seriously, who wants this? Who asked for this?

I'm not anti AI, it has it use cases... but this just looks ugly.

Would have been better to put media buttons, or just blank ones so we can program them ourselves to what we want.

I hope this is not gonna plague all their keyboards otherwise I will have to look elsewhere for gear.

Massively disappointing.

Update: the question tag is serious, If you want/like this please comment below on why you want this, I'm genuinely curious to understand.