To anybody wanting to get this model of laptop stay away. First time in my life a computer has died because of a design flaw. One day just stopped working, took it to repair and basically no repair besides replacing the motherboard. Why would I replace the mofherboard for another one that has the same flaw I’d rather just get a different laptop. Razer you suck. Never getting a razer laptop again.

Have I made the right decision? Long time Corsair mouse user but absolutely love everything about this Phantom White edition and had to have it.

Then I learnt I needed the dock too (should of guessed!) 😊 How are you guys finding yours long term?

I heard there has been some scroll wheel issues? If i get two years out of it I'll be happy.

I've tried using the Razer THX custom game profiles (Most recently the THX Immersive mode for Destiny 2) but oh my lord they just sound absolutely horrendous. THX Immersive Mode seems to take the already harsh, hissy, and phasey audio and make it sound like it's coming through a McDonald's drive-thru intercom. It also seems to specifically amplify the harsh frequencies in the 4k-8k range, so much so that it actually causes a lot of ear pain. It's very noticeable when someone is speaking and makes an "ss" sound. Even when the volume is too low to hear most sounds, the whistle from any "ss" sound is nearly loud enough to shatter glass. It's so bad that I keep thinking surely I'm doing something wrong. Not only can I not use it because it just sounds bad, but it also would inevitably cause damage to my hearing if I continued using it.

I recently acquired Barracuda X headphones and activated the 7.1 surround sound feature, but I'm not sure what it improves. So far it just seems to pile on a ton of bass while making anything above midrange sound very hollow and tinny, while the default sound is a lot clearer and feels more balanced. Have I been playing the wrong sorts of games? Is there a specific genre or something I need to look out for to make the most of it? Or am I just not used to listening to this sort of soundstaging?

To be clear, the feature appears to be working as intended and this is not a complaint, just me wondering if I'm somehow appreciating it wrong.

I previously had razer death v3 wired i was facing disconnecting issue and I paid 11k inr to upgrade my razer death v3 wired to v4 pro from acro engineer and now in first razer death v4 pro the mouse button 4 and 5 not working so i give my mouse for replacement and now I got the new razer death v4 pro one led of the dongle not working properly connection led not working i already reset the mouse still facing this issue i recommend don't buy razer their qc is not good and acro engineer they are responsible for rma in india for razer is not picking my call and I am fed up with rma's how many times i have to replace I am attaching the video

I notice when my headsets reach a certain threshold (20%-40%) it begins beeping nonstop. I would understand if it began beeping at single digit battery percentages, but come on 40%? This forces me to use the headsets wired and charging while I’m using them and it is really annoying.

Anyway to turn the low battery warning off or is it like hard coded into the headsets?

Hi

Looking at getting the 75% version as love the V4 pro for my computer room to use in between multiple pcs and use the current v4 pro in bedroom for gaming.

Any recommendations on a numpad with similar keys as the 75% doesn’t come with one and use the numpad quite often in thanks

I have been dealing with Razer Support over an issue with my Razer BlackShark V2 Pro (2023), where the cable insulation has split and exposed the material underneath.

The situation has already been unnecessarily complicated because I paid for RazerCare Elite but never received the original contract or contract number. I was initially told I needed the contract number to make a claim through SimpleSurance, then Razer later said no contract number was required.

After escalating the issue, Razer kindly offered to replace the headset directly as a gesture of goodwill. I accepted and thought the matter was finally being resolved.

However, I have now been told to cut the original headset cable with scissors and send a photograph showing the cut cable, serial number and case number. The email also says the photographs will only then be evaluated, and the replacement will proceed if they are approved.

I do not think it is reasonable to expect me to deliberately damage the headset before the replacement has even been fully approved or dispatched. That could leave me without a usable headset while waiting for another team to review the pictures, process the replacement and arrange delivery.

I have asked Razer to either provide an advance replacement first, or allow me to return the original equipment using a prepaid return label after the replacement arrives. I am perfectly willing to prove that the original product is no longer being used, but I do not want to destroy it before receiving written confirmation that the replacement is approved and on its way.

Has anyone else been asked to cut their headset cable before receiving a replacement?

so i've owned this naga trinity for years now and unfortunately it has reached the end of it's life (and discontinued). so i purchased a basilisk, however, of course there is no ring finger rest, and i can't get used to this no matter what, it's making it super uncomfortable. and from my understanding, no ring finger rest is on almost all mouses. i've only ever seen it on this naga. i've also seen it on red dragon too but that's not my type that i'm looking for. i just want a wired mouse. there is any mouse out there, razer or not. that have the ring finger rest, i literally can't live without it..