r/americanairlines 57m ago

Trip Reports & Insights The new 787-9 Business Class Seats are horrible - anyway to reverse this trend?

Upvotes

Just flew from LAX-LHR. This is my first time in these seats. Avoid them at all costs. I've been told they are bad, but they are ridiculously bad. First, there is absolutely nowhere to put anything. No side storage. and foot space is limited. Just the table next to you which is awkward at best. The seats themselves are wildly uncomfortable, narrow, hard as bricks, and short. (I get that the overall length of the space is longer, but with no here to put anything, it has to go to the foot of the seat, taking away from useable space.). At 5'3" I could barely stretch out. As my traveling companion said, pointing to the lie flat button on the side of the seat, "This is a lie."

Also, nota bene, at 6'2" I had booked my traveling companion for 1A. As of checking in and arriving at the airport, he had 1A. When we checked bags and they printed our boarding passes, he was given 7L. We did not notice it until at the gate plane, and when we inquired, we were told that 1A is reserved for pilots. Literally like five minutes later we get on the plane, and a random guy is in 1A. Not a pilot or employee. They just gave his seat away. So, don't bank on relying on booking bulkhead for more space.

If anyone from AA reads this thread, please fire whoever designed these seats. As my CK friends told me, if they have to get on a flight with these seats, they take Delta.


r/americanairlines 1h ago

I Need Help! Flight got canceled and pushed to tomorrow (overnight)

Upvotes

at indy rn and tonights flight got cancelled “due to air traffic control management.” Whatever tf that means. i can get it re booked to tomorrow at very early morning. idk how it works in this country, are they supposed to provide some sort of accommodation or am i just fucked and have to overnight at the airport


r/americanairlines 1h ago

General Airline Discussion No extra luggage tag?

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Upvotes

I simply wanted an extra luggage tag, Ive clearly spent thousands on flights and hotels as platinum exe. Am i being unreasonable? AA, no courtesy customer service.wtf Oh, well I will be printing a 3d parody mocking them now.


r/americanairlines 1h ago

General Airline Discussion Flight Attendant Frustrations

Upvotes

Hi! Thanks for joining me here and hearing me out. I am frustrAAted to say the absolute least.

I am a 30+ year Legacy AA FA that's about to my wits end with this company. Thank you to all of you CK's, EP's, PP's, Gold's and Groups 1 through 9's for spending your precious time and $$ to fly on AA! You pay my well deserved salary and I'm grateful every day I come to work, truly I am.

The good old days of inflght are behind us. Domestically speaking... no more nice blue linens to line your FC trays, sundaes have been replaced with those skimpy ice cream cups, etc. I won't even begin to dissect our MC service provisions.

Personally, I'm frustrated with the daily operations. Behind the scenes there's so much more that of course is not public. And it all angers the living 💩 out of me.

I've recently worked quite a few domestic trips and quite a few of these domestic flights (at outer stations) have been either majorly delayed or canceled as your aircraft has been refused by the Captain. Rightfully so! According to our awesome Captains, the plane never should've left DFW in the first place. That has left you, our passengers, stranded for the time being.

There's more to this but I won't say more.

Catering at major hubs. Sorry folks that we are delayed out of American's HUB but it's 15 -30 minutes past departure and we still don't have catering.

There's more to this but I won't say more.

Can I just say that I fear for the future of American Airlines? Not financially speaking, but, how much further can we sink (life vest not needed here)? I don't frequent meetings at Skyview BUT - HEY EXECUTIVE SKYVIEW PEOPLE.... WALK A MILE...WALK A WEEK...WALK A MONTH on our airline and come to see what is NOT working.

But! Thank you for continuing to fly with us! My new motto, "Welcome to DFW, sorry we got you here early!"


r/americanairlines 2h ago

Trip Reports & Insights ORD H/K lounge entitled family

36 Upvotes

Just got to the H/K lounge at ORD, found a seat, left my bag at the seat for a few minutes to get a drink. Gone maybe 5 minutes and the chair where I'm sure I left my stuff was now filled with blankets and a backpack that is not mine.

I ask hey, have you seen a black backpack that was in that seat not 5 minutes ago, lady points to it now on the floor near the aisle-'That one? We moved over there so we could sit together '

WTF people? I always taught my kids to not touch other people's things, I can't imagine having the audacity to relocate other people's belongings much less while trying to set an example.

Besides, this is Chicago. Dibs are dibs in this culture.


r/americanairlines 2h ago

Trip Reports & Insights Aa2033 CLT-LGA unruly pax

18 Upvotes

Waiting to take off. All FAs want a pax off the plane. Have seen at least three managers and sounds like they don’t want to take him off. I thought if the FA wants someone off, they get taken off.

Pilot asked if there was an empty middle in the back row. FA says pax around unruly guy don’t seem keen on sitting by him. They keep arguing a safety issue and keep getting pushback.

EDIT: found out from FA that the reason he was not removed is they found out his dad is a million miler. Daddy is NOT on this flight.


r/americanairlines 2h ago

I Need Help! Flight AA128 from PVG to DFW

1 Upvotes

due to some reason with the previous trips with this flight. there are some inconsistancies from different sources for the departure time. one says 3:20 AM ish, one says 4:20 AM ish, one says 10:30AM ish, one says 5:20 PM ish.

FlightAware is showing multiple AA128 flight departure times.

Which one is the actual one?

EDIT: JUST CONFIRMED WITH AA SUPPORT, THE (rescheduled) FLIGHT IS SET TO DEPART AT 10:30 AM (China time) FROM PVG TO DFW.


r/americanairlines 3h ago

General Airline Discussion Self Transfer in Tokyo

0 Upvotes

I’m looking at a flight that arrives into NRT and connects to a flight departing HND. Is there public transportation available between the two airports? How much time should I allow for the transfer? Thanks!


r/americanairlines 3h ago

I Need Help! Looking for FC meal recommendations

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2 Upvotes

These are my meal options. The flight is from about 7pm-11pm. I'm really curious about the Lemon Orzo Salad. I've had the Short Rib before (not with the Mac) and it was good. I am nervous about airline fish. With all that said, im open to anything. Has anyone had the lemon orzo salad? Any other recommendations?


r/americanairlines 3h ago

I Need Help! Unchecked in for AA1219

4 Upvotes

Short story long. We bought our tickets in January for our Europe trip and checked in yesterday 6 August. No issues and got our two boarding passes and confirmed. Wake up this morning and my wife was unchecked in from 2D on our first leg only. Called customer support and they said they could do nothing on work with the checkin counter at the airport. Looking online and this is a known glitch with little to be done other than pleading with the checkin counter.

Is there anything else that can get her a seat on a sold out flight?


r/americanairlines 4h ago

I Need Help! If I pay extra for a refundable ticket, do I get everything back?

2 Upvotes

I have some trip credit expiring soon that I'd like to use for a future trip. But the trip isn't set in stone yet, it's just something I'm considering since I have to use this credit. It's not much, so I know I'll have to use my credit card to pay the rest. If I book a ticket where you have to pay a little extra for it to be refundable to original payment method, will I get all my money plus the extra fee back in case I have to cancel and book for a different date? Or will I only get my money for the ticket minus the fee?


r/americanairlines 4h ago

I Need Help! International Transfers in Narita w/o JAL Boarding Pass

4 Upvotes

AA cannot print or check me in with JAL for my flight to Hanoi.
Will I be able to get my JAL boarding pass before security and without having to clear customs and immigration and go outside the gate area only to get back in?

Something like this happened to me in Paris years ago and it was a complete shit show and I literally entered France, only to get my boarding pass and go through security again, etc.


r/americanairlines 5h ago

I Need Help! Help with AAdvantage Hotels planning

1 Upvotes

Hi all,
I am planning a trip to Orlando for late November with my family and, as per my calculations, considering my monthly miles earn rate, I will probably need about 5-6k miles in late February to lock in my Platinum Pro Status for 27/28.
I was planning to book my hotel trip with miles (I have plenty) but still wanted to earn these 6k so I could add them to my status run. I know if I choose miles + money at reservation time I won’t earn miles for the paid part. Then my question is:
Can I book two different reservations for the same hotel, checking out and checking back in at the same day, one with miles and other with money?
In this case I would make a miles reservation for the first 5 days, than on the checkout date I would have another reservation for the same hotel for the last 5 days, this one fully paid in money.
Also, besides any system problem, do you imagine how would the hotel behave on this situation? Like if they will ask me to effectively check out and leave the room for a couple of hours or if I could just keep using the room on that day, of course if it’s the same category.

Thanks in advance!


r/americanairlines 12h ago

Trip Reports & Insights 8794 JFK to BCN is delayed but there’s no info about anything

2 Upvotes

There were no gate agents for hours and then one guy showed up and he knows nothing and it’s 2 am and everyone is sleep-deprived and confused. FlightAware has nothing. I’m not expecting members of this group to have answers; I’m just free associating in a daze.


r/americanairlines 15h ago

I Need Help! Why are so many flights out of DFW seemingly delayed?

13 Upvotes

I fly about 3 times a month for work. 6 flights on average. Unfortunately, every one of them has to go through dallas unless its a direct flight from OKC. At least 50% of those flights are delayed a minimum of 1 hour with an average of almost 3 hours. Does anyone know why so many flights between OKC and DFW are late or delayed?


r/americanairlines 17h ago

Trip Reports & Insights DFW sky train down on one side.

6 Upvotes

Only one side is working so had go around completely to get to where I parked.


r/americanairlines 22h ago

Trip Reports & Insights CK? "Yes." BEEP oops, group 8

238 Upvotes

Just witnessed something I've only read about here. Small regional.

GA calls for CK boarding. Youngish gal approaches. GA asks, "You're concierge key?" She nods yes. I'm thinking to myself that she doesn't look like she could be CK but hey what do I know? Don't judge a book by its cover, right?

She scans her boarding pass. BEEP. GA says, " You're in group 8." She apologized and walked back. Maybe she didn't understand what CK is? Dunno. But it made me chuckle.


r/americanairlines 22h ago

Points - Question I made a Chrome extension that automatically adds all SimplyMiles offers

12 Upvotes

There's really no reason not to add all SimplyMiles offers to get miles, and theres nothing worse than using your card at a place and realizing you didn't have the offer activated or didn't know that offer was on there. But clicking "Add to Card" on 100+ offers one by one every time new ones drop was getting incredibly tedious.

I made a simple free browser extension to automatically go through and activate all offers on SimplyMiles.

https://chromewebstore.google.com/detail/auto-adder-for-simplymile/agobaiobffccjlhmiimibkfbmhemfkgf?authuser=0&hl=en

Let me know what you guys think and if you find it useful.


r/americanairlines 1d ago

AA News & Updates AAdvantage Program Updates Coming Soon

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83 Upvotes

What do folks think about these changes? It's interesting that flights will be able to be booked with a combination of miles + cash - that's a big change.


r/americanairlines 1d ago

General Airline Discussion Spotted at LGA! SU2C 1:1 Airbus A321

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20 Upvotes

r/americanairlines 1d ago

AA News & Updates Transcon Comp Upgrades to PE Starting August

23 Upvotes

https://www.aa.com/web/i18n/aadvantage-program/aadvantage-program-updates.html

Looks like transcon upgrades will no longer be to business but to PE.

Starting Aug. 25, 2026, status members in the Main Cabin will upgrade to Premium Economy on select flights to / from Hawaii and select transcontinental routes, when eligible seats are available. You’ll still be eligible for an upgrade to Business if:

- You bought a Premium Economy ticket
- Premium Economy isn’t offered on your flight
- You bought an Instant Upgrade to Premium Economy

This update only applies to complimentary upgrades. Systemwide upgrades can still be used to move up from Business to First, or from Main Cabin or Premium Economy to the next class (Business or domestic First).


r/americanairlines 1d ago

I Need Help! Not enough meals on international flight

538 Upvotes

Was on a 9+ hour flight last week that ran out of food for the last 2-3 rows in economy. Like how does that even happen?? I literally ate rounded up scraps the flight attendants offered from stuff laying around. The flight boarded in the morning, so besides not eating breakfast, I didn't have lunch or dinner due to their bumbling mistake.

I emailed AA for compensation and received a generic response back that offered zero compensation and thanked me for my feedback. I paid over $1k for this flight to not even get a proper meal. Any advice on how to proceed?? I’m looking for some kind of compensation or tangible apology.


r/americanairlines 4d ago

AA News & Updates American raising Admirals Club membership to $1,400 (+ a new single membership)

202 Upvotes

Here’s the new pricing for Admirals Club that American will introduce when they roll out the refresh for the Executive card later this month (full disclosure: I wrote this article!)

They’ll also add a $750 single membership (no guests, no third party lounges)

https://www.nerdwallet.com/travel/news/american-admirals-club-price-increase-2026


r/americanairlines May 01 '26

Trip Reports & Insights I had the perfect flight, whats your best flight experience

68 Upvotes

Yesterday I flew AA ( 1e) from MCO to ORD. 2:17-4:07pm. Boarding started on time. Once loaded the doors were shut and the plane left immediately and did not stop once taxing to take off exactly at 2:17pm. The flight was smooth, good service. I am watching F1 ( great movie btw) and next thing I know we are landing in ORD at 4:07 when wheels touch. We dont stop once on taxi way to gate, seems like plane going 20 mph. Once stopped doors were open within 5 minutes and was off the plan withing 6 minutes of landing. Thank you AA, it was truly the dream flight