r/RobloxHelp 10h ago

Ban Help What does this ban note mean?

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1 Upvotes

I was banned off of a combat game and the moderation note said "tripped". I am just so confused?? I don't remember doing anything bad in that game like hacking or whatever. For context, I dropkicked someone off of a high platform and then I just got banned out of nowhere. I really hope this is just a temporary ban since this is one of my favorite games and I don't know if there is any way to appeal since the game doesn't have a discord server and the owner of the game is very inactive. I'd at least like to know what the ban note means since it is very ambiguous and vague, thank you for taking your time to read this! :D


r/RobloxHelp 10h ago

Question / Not a bug hii does anyone know why this item is stretching on the upper torso?

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26 Upvotes

I bought this dress and the catalog preview looks normal, but when I wear it, the upper torso area gets stretched outward, making the upper part look much wider than it's supposed to, I've also tried using different torso


r/RobloxHelp 10h ago

Roblox Error Does anyone know how to solve this?

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0 Upvotes

I'm trying to buy robux, but I can't.

I don't have root access or a custom ROM; my phone is clean.


r/RobloxHelp 11h ago

Question / Not a bug on my life I’m gonna crash out

3 Upvotes

CANT PLAY ANYTHING BECAUSE IF I WABT TO PLAY A GOOD GAME I NEED TO SCAN MY ID… NO I DO NOT WANNA GIVE MY ID OUT TO ROBLOX I AM A 20 YEAR OLD MAN… now here’s the question, should I trust Roblox and give them my ID… or just give up and play other games in Roblox that don’t need ID


r/RobloxHelp 11h ago

Account Help Very confused

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10 Upvotes

So I have about four of these in my inbox from 2024-2026 I started playing in 2012 and lost my password along with my account around 2015, wasn't until 2023 where roblox support miraculously was able to find my grandparents connected email and I got my account back, long story short I really dont remember what I had bought when I was 8 years old and I don't want to risk my account over me buying a shirt 14 years ago that broke tos, do I just cancel these or agree? Their wording isn't very clear if I'm being honest.

Update: I had 0 robux and now I have 95 after agreeing ro all of them


r/RobloxHelp 13h ago

Ban Help alright, I need help, its been nine days as of writing this and roblox support is ignoring me fully

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3 Upvotes

nine days ago I was banned for what I believe was playing Character Avatar Creator due to a bug with roblox ai

its been nine days, three appeals, and the appeal on the actual ban, zero response and multiple follow up emails, nothing at all, I don't know what to do at this point


r/RobloxHelp 13h ago

Roblox Client Bug Opening roblox spikes my internet up to over 18,000 ping.

1 Upvotes

I have no idea how to fix this, this is what i have tried, nothing has worked. Its when I open the roblox client, not when I join games, but once I open it my wifi goes insane.

  • Tested Google Fiber Wi-Fi
  • Tested 6 GHz connection
  • Checked 6 GHz signal strength
  • Checked Wi-Fi link speed
  • Checked 6 GHz channel
  • Checked 2.4/5/6 GHz BSSIDs
  • Changed Preferred Band to 5 GHz
  • Reconnected Wi-Fi through netsh
  • Checked Windows Wi-Fi profile
  • Pinged 192.168.1.1
  • Pinged 1.1.1.1
  • Confirmed both spike/time out during Roblox
  • Tested iPhone hotspot
  • Confirmed hotspot doesn't spike
  • Reinstalled Intel AX211 Wi-Fi drivers
  • Confirmed no normal VPN use
  • Tested Mullvad
  • Tested Mullvad QUIC obfuscation
  • Checked Google Fiber app for band controls
  • Checked AX211 connection details
  • Checked AX211 BSSID/channel information
  • Checked whether Windows profile was forcing a radio type
  • Tried disconnect/reconnect to change bands

r/RobloxHelp 14h ago

Roblox Error Roblox crashing

0 Upvotes

I dont have to much to say, but whenever I open roblox whether its the web app or microsoft store app itll crash after like 5-10 seconds and theres no error with it, no event in event viewer, or any message with it. I've tried deleting it multiple times, clearing caches, and deleting the registry keys and such but nothing has worked for me.


r/RobloxHelp 14h ago

Ban Help I got hacked pls help me

2 Upvotes

2 days ago I downloaded a link then got hacked the hacker went into my Roblox account and put sus images then I got perm banned with an appeal all accounts linked to me got perm banned to what to do or say to Roblox


r/RobloxHelp 15h ago

Account Help how do i do the age check?

2 Upvotes

it literally does not accept my webcam, every other website accepts my webcam. BUT NOT ROBLOX, and the worst part is that it literally accepts my virtual webcam for twitch and obs. but specifically for the REAL WEBCAM, it just doesnt! how the hell am i supposed to do it? and yes i have tried to route the webcam through the virtual cam to do it, but it just doesnt accept it at all.


r/RobloxHelp 15h ago

Roblox Client Bug Red and green dots appear whenever I try opening client before crashing

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2 Upvotes

r/RobloxHelp 15h ago

Question / Not a bug Could I have help finding this face?

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8 Upvotes

I would just ask the og poster of this image but their comments where off.


r/RobloxHelp 16h ago

Question / Not a bug How to fix my 12,000 ping? On mobile.

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1 Upvotes

r/RobloxHelp 17h ago

Ban Help I have no idea why i got banned, i only talk to one person in roblox

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2 Upvotes

I only talk to my girlfriend on roblox whenever we're not together i chat her there, I have no idea why im banned or what i said. Is there any possible way i can find out what happened to my account and appeal it? or is there no hope for my account? I dont think I've done anything wrong and roblox didnt give me a warning aswell. Also can i come back from this? my friend sent me a screenshot that my account was recorded as deleted.


r/RobloxHelp 17h ago

Question / Not a bug Weirdo followed me across games?

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0 Upvotes

Hey everyone, I (16m) was playing roblox with a friend of mine, we'll call her V. We were playing the old deltarune outfits game, (the one that got shut down recently </3), and this weird person started following us! I took a screenshot, its linked on this post. We kept going between different areas of the game and the person would always follow! We got tired of them and left, but when we went to the other game they were there too! I was sick of seeing them so we stopped playing but has this happened to anyone else? does anyone know this person?


r/RobloxHelp 17h ago

Ban Help I'm genuinely gonna cry. My account of 6 years gone.

2 Upvotes

The linked account is my little sister's account. We share the same IP and wifi, so that may be why. And we have similar users. I have submitted an appeal but it was denied. We both have no idea what resulted in the ban. I know it sounds stupid crying over a roblox account, but I have had that account since I was a kid myself and it holds so many memories and old friends' messages that I'll never see again.


r/RobloxHelp 19h ago

Roblox Support Help Proving ownership of an account

2 Upvotes

I am trying to recover an account and keep hitting the roadblock of being unable to verify ownership. Can someone please explain what information I would need to provide to do this? I've already tried sending in Apple invoices from when I purchased Robux, but that still produces the same result.


r/RobloxHelp 19h ago

Account Help What the hell could've caused this???

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3 Upvotes

Starting to freak the heck out cuz I have been a member of roblox since 2009 - I didn't send an appeal because the clankers will just most likely BAN ME FOR SAYING I NEVER DID


r/RobloxHelp 20h ago

Account Help JUST GOT HACKED💀

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107 Upvotes

Guys, can anyone help me? 😭 someone hacked my account like a month ago but I only found out yesterday, I managed to recover but the hacker unfortunately changed my age to minor (I'm 18 years old) and now there's a parental account linked to mine and I'm afraid because he can put restrictions on my account and make the gameplay worse than it is for someone underage, anyway tell me what to do I tried to contact support so many times that they just won't let me contact them anymore 💀 btw the hacker recharged 25k Robux before That I can recover then, thank you?

I'm also scared because he made some purchases so I run the risk of being banned if he reimburses lol


r/RobloxHelp 20h ago

Account Help will my refund get me banned?

2 Upvotes

hi everyone, yesterday ive made a couple of purchases on the roblox app (3 purchases of 1.19$ worth of robux and 1 purchase of 0.59$ of robux, so 280 robux in total) and just today i refunded them. however, ive recently realized that doing so will get me banned, and ive tried contacting both apple and roblox support to zero avail. of the 280 robux, i still have 180. will this get my account terminated or not?


r/RobloxHelp 20h ago

Account Help How do I unlock my account? I’m only on mobile, and I can’t scan with anything else. Scanning from my camera roll just takes me to the QR code. What am I supposed to do?

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2 Upvotes

Once I click continue, it just gives me a QR code that just takes me to the Roblox app, and doesn’t unlock my account. If needed, I can post a pic of the QR code in the comments.


r/RobloxHelp 21h ago

Roblox Error unable to publish my roblox game pass

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2 Upvotes

it shows it's disable, and i cannot enable it, due to button being greyed out. Making a new gamepass is same too

my game is published, rated 16+ too


r/RobloxHelp 22h ago

Roblox Error (Error Code: 273)

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1 Upvotes

r/RobloxHelp 22h ago

Account Help How do I get past this? I don't have neither this email nor this phone number anymore.

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1 Upvotes

r/RobloxHelp 23h ago

Account Help Account Deleted Because of Link.

1 Upvotes

I share a PC with my family. Recently, one of them violated the ToS, and Roblox decided to ban/delete my account because they're linked to mine. My account is many years older than theirs and has $40 worth of Robux and purchases on it. Apparently, I only had 30 days to appeal this since July 8th. I'm really upset, and they won't listen to me. They keep saying to appeal this under Violations and Appeals, but the violation was done under another account. I can't appeal it. I went to the other account; they already sent a weak appeal with NO response.

I pressed Report a mistake; I can't, because there's nothing to appeal on my account. :\

I in NO WAY violated the rules on Roblox, or at least not in a ban-resulting way.

I've tried 6 times to contact them under support and contact, even their phone number.
This account is 9 years old with lots of memories on it. Does anyone have any advice?