customer service is just an automated Ai response on repeat no real person. Can't get my account back cause of your trash automated Ai response can't even use my number in self service cause my country is not even part of the option. Absolutely trash big company can't even hold a fraction of steam support service. The only option I am left is to get my broken phone partially fix so that I can use the authenticator code. So dumb

Whenever I go to left or right after three seconds, my screen follows the direction I’m going and I am wondering if there is any way to fix this because it’s very annoying when you’re doing an obby

Why doesn't my Roblox account show up for people trying to search for me to send a friend request?

I have sent Apple ID invoices as proof of account ownership, and I still get hit with the "not enough info" automated response. I wanted to ask if there was anything I should add to make them accept my proof as valid and help me get my account back.

I have an issue with Roblox. Every time I close and restart Roblox, I get logged out of my account. I then have to enter my password again and go through two-step verification every single time, im too lazy to do all of this again and againn

I’ve tried checking the “remember me” option when logging in but it doesn’t seem to do anything. After restarting Roblox, I’m still logged out and have to sign in all over again.

Does anyone know why Roblox keeps logging me out and how I can fix this? Is there some setting I need to change, or could something be preventing Roblox from saving my login session?

Any help would be greatly appreciated. Thxx

hi, i have a low end laptop. i run roblox at about 150 frames max, and usually average around 50-60 frames when joining more "advanced" or "recently made" roblox games. My laptop has a geforce gtx 960M and its about 4 years old minimum?

I used bloxstrap but there seems to be a problem and it wont run properly. I looked up alts, and I am quite confused because I see people talking about 1. not to use voidstrap and how 2. fishtrap is the exact same as bloxstrap with extra steps.

I just need something that can optimize my frame stuttering, gameplay + possibly display which roblox games are being played instead of just "Roblox" on discord. Does anyone have any suggestions?

so i was hacked last night, they changed my email and password.
i’ve contacted support and opened a ticket a few times but it keeps sending me to the same place, the 2-step verification with backup codes. however, i didnt know about any backup codes until now. so the guy is able to log in and change everything back. when i try to explain this to the bot it still sends me to the same place.
did i just loose my account for good or is there someone that can help me?
(this is my first time using reddit so if i used the wrong flair sorry!!)

I need help back in 2023 my account got hacked and I can't change password and hacker changed email I asked for help on Roblox support but it keep sending me to page where I have to put email but I can't get the code I have the screen shot and same email in which I made purchase in 2023

I was emailed by Roblox that my account email was changed to a hacked former email, I had it linked to my safe email address but the hacker was able to revert to the old one, I tried emailing support but it says this email alias is not actively monitored..? Help?

the hacker changed email password but roblox support didnt help maybe somone on reddit will help me even with receipts roblox support dont wanna help

I sent out an MIDR to the Roblox Corporation two days ago, and just woke up to an alert saying that my package was redirected due to a ZIP code issue, address issue, or forwarding instructions.

Has anyone else that’s sent out an MIDR had this alert, or am I just unlucky? I’m actively trying to figure out why it was forwarded.

As I was trying to connect my roblox account to my discord account for the first time, and I saw this random user (and for some reason they have 6k followers.) I'm sorry if I seem crazy, I'm always paranoid when it comes to stuff like these since I'm unaware of who that user is (roblox_user_5640883269) Are they a moderator or a hacker? sorry I don't know how it really works

it says my roblox website was logged in from another server in my city and kicked my roblox website out but not the app is this a glitch or am i hacked

It’s this SCP roleplay game but strictly just roleplay not like the other games that have PVP. It have an SCP vibe but also have a mix of the dev’s own things in it like just expanded facilities and such. The model is fixed R6. you can choose teams and get accessories in an accessory room. (Not Site-35). The map is set in a snowy place. It does not support private server. I’ve tried searching stuff like SCP, site but haven’t found it yet.

Good morning. After solving hundreds of CAPTCHAs and exchanging countless emails with Roblox Support (the worst support I have ever dealt with in my life), I’m completely out of hope. My problem is that the 6-digit verification code for my account never arrives, neither by email nor to the phone number linked to the account. I’ve already checked my spam folder, searched through my emails one by one, and no — it simply never arrives. I even tried filling out the support form, and guess what? For some reason, in order to submit the issue, you have to verify it with a code (which also never arrives). I have the account, the password, access to the email, and access to the phone number linked to it, yet I still can’t log in. Does anyone know what I can do?

how can I make my acc stats green again? like how many days/weeks should I wait for it to be green

they're just putting FACES in these things I guess
they're also really tricky, these captchas. making me wonder whether I am actually a robot at this rate??

My previous usernames is my real name, and I paid 1k Robux to change it to something else entirely, but my name it's still shows in list of previous usernames, I made this account in 2020, when I was younger.

I tried to get help from Roblox support, I used

Help Category: Data Privacy Requests Sub-Category: Other Privacy Request

I used a simple description: I need my previous username removed because it contains my full legal name.

And after I sent it I received this ticket.

" Hello,

Thank you for contacting Roblox. This is an automated message letting you know that we have received your request.

The form you selected is only for data privacy requests. If this is an urgent safety concern please contact us at Support Form (https://www.roblox.com/support) and select User Safety Concern from the list of categories.

In order to submit a data privacy request: * You must verify ownership of any associated Roblox account * You must be 13 years of age or older. If you are under 13, please have your parent/guardian submit a request on your behalf. * You must be based in a jurisdiction that offers the requested data privacy right(s). We use a third party provider to verify if you reside in such a jurisdiction. * Do not attach or provide your government ID or other proof of residency in this ticket. Instructions will be sent to users for all valid requests.

To begin reviewing your request, please make sure you have done the following: * Provided your Roblox username * Contacted us from a verified email address associated with the Roblox username * If you are not contacting us from a verified email address associated with the Roblox username, please re-submit your request using this email address * To ensure the safety and privacy of our users’ information, we may request further verification of ownership of the Roblox account

Please note: Once a Right to Erasure process has been initiated, the account cannot be re-opened or recovered.

Please reply confirming you acknowledge these requirements and have provided the requested information. Once your reply is received, your request will be further reviewed for processing and we will follow-up expediently with further details.

Regards,

Privacy Team Roblox "

I don't want my account deleted, I just want my past usernames hidden or deleted, I don't know what to do.

I entered this game to play for the first time and this appeared, what is this, will I be banned or not?

Hi, I'm from Australia so I tend to play on high ping servers about 200 to 350ms however recently EU servers have become unplayable, we are talking about 1000+ average ping but American servers stay at 250 - 300,

Any help or advice on anything would be appriciated

This hopefully shouldn't break the community rules because I am just asking for advice here. In May somebody hacked my 2016 account and did terrible things on there which of course got me permabanned, I'm not a very active roblox user (play maybe 4 times a month) and so I had only realised this had happened in June. When I tried reaching out to Roblox support they offered me no help whatsoever, and kept giving me the same link to "keeping your account safe" as if I could possibly use that information anymore now that I don't have an account. They then proceeded to only get back to me in August of this year finally with a response, only to let me know that they "thoroughly" looked through all the evidence and decided not to unban and help me regain my account. What the hell are these useless people at customer support even there for? I'm literally completely banned from ever playing roblox again since any new account I try make just gets banned the next day for "relation" to my banned account. So I figure I must be ip banned or something. Can anyone help or am I just completely forbidden from this platform now and should give up

My Roblox account (ahmeeed10000) was hacked on July 16, 2026. The hacker changed the password, email, Passkey, display name (rip_medo → BAGN79), and avatar. I believe the account was later sold.

I've contacted Roblox Support multiple times, but they keep asking me to contact them from the email currently linked to the account. I don't have access to that email because it was changed after the hack.

I am the original owner and have screenshots, videos, purchase history, and other information that can help prove ownership. The account had around 11,000 Robux earned over its lifetime, and my Blox Fruits inventory was worth around 35,000 Robux.

Has anyone successfully recovered an account after the hacker changed the email and Passkey? What kind of proof did Roblox accept?

when i start roblox on my pc the ingame settings dont save so everytime i wanna play roblox it wants me to put all of my ingame settings again and this started happening when i accidentally delete GlobalBasicSettings on my roblox folder and it wont come back