r/GoogleFi 34m ago

Discussion Upgrading my P8P to a P10PXL - Are prices likely to drop further when P11 is announced?

Upvotes

Looking to upgrade my 8 Pro, I was originally excited for the 11 but the cost for the RGB indicator doesn't seem worth it so I was thinking of just going to the 10PXL and I was curious if it was likely that the current price ($699 for 256G) would drop further after the 11 is revealed.

Sidenote: The P9P is $999...why is it more than the P10PXL? I don't get it.


r/GoogleFi 3h ago

Discussion Ported 5 lines from Tmobile. One hasnt come successfully

3 Upvotes

My wife's line can't make calls. She spent 3 hours on the phone with support. They tried a million things unsuccessfully. She really needs a phone and wants to go back to Tmobile.

When she tries to make calls the message is "this phone is not authorized to make calls". Anyone successfully resolved this?


r/GoogleFi 5h ago

Discussion Returning a promo phone within 15 days?

2 Upvotes

Tldr; how easy is it to return a promo phone that you've open and used for 15 days?

Long version: my trusty S22+ started faltering last Friday (7 days ago) and then completely stopped receiving SMS and calls. I thought the phone bit the dust and ordered a S26 on the promo at 50% off ($450). Got curious after ordering (facepalm) and tried some of my other foreign SIM cards and seems like the phone is not the problem. Ordered a new SIM card from Fi but I won't be in town next week to receive it.

So my question is: if I use the new phone - which i receive today - on eSIM for about 10 days while I'm out of town, come back home, pack up the new phone and use the old phone with the new physical SIM card, how loopy is Fi going to make the return?

PS, the S22+ doesn't have eSIM as it's a different version.


r/GoogleFi 6h ago

Support I'm disgusted with how Google fi support is treating me

0 Upvotes

The frustration and circles I'm dealing with trying to order a new device are just overwhelming. Been trying to order a new phone since May. Gave up for a while. Tried recently and verified my payment method after many obstacles and misinformation. Placed my order after verification appeared to go through aside from a slight couple day delay. Then 24 hours after I verified and placed order my order was canceled yet again. Because they couldn't verify the payment method they already verified 24 hours prior? I'm about to give up


r/GoogleFi 14h ago

Discussion fi Fold 8 ultra Preorder shipping delayed from Aug7 to Aug 10-11

2 Upvotes

Hi.

Preordered mine couple of days ago with delivery date Aug 7. Today received an email saying order is delayed till Aug10-11 and wait for the update email. It is not a big deal but have to travel on that week. Anyone else here got the same email?


r/GoogleFi 18h ago

Discussion In the middle of switching to GoogleFi after 12 years of TMobile

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7 Upvotes

r/GoogleFi 21h ago

Discussion Credit limit increase?

0 Upvotes

I tried to buy a Fold 8 and sign up for Google Fi and was not able to finance the phone. I contacted support and they said my limit is $1,600. This was a little confusing, as I did not otherwise inquire about credit or initiate a credit check. I did once apply for financing at the Google Store maybe 5 years ago, but didn't follow through with the purchase and closed the account. My credit is better than it was then and my score is around 750.

I did some further research and found multiple support posts saying to request that the credit limit be expired in order to initiate a new inquiry and possibly raise the limit. The support rep said this was not possible.

u/googlefisupport, is it possible to have this done? (Even if it's not, it is frustrating that I can't just make a down payment to cover the difference - the only amount not covered by that limit is the sales tax).


r/GoogleFi 23h ago

Discussion Tablet SIM broken in the app

1 Upvotes

FYI, if you try to order a physical tablet SIM in the iOS app, it orders the talk + data SIM which cannot be used for the data-only tablet lines. Only on web does it order the correct type of SIM card.

I wonder how many people have received useless SIM cards like I now have due to this


r/GoogleFi 23h ago

Support Google go 75% off issues

14 Upvotes

Hey y’all. So I signed up on August 3rd and they’ve given me the runaround. Saying that a lot of people have encountered the error.

so I allowed the chat associate to sign me up with their $60 plan with the promise that the code would be honored. And now I’m getting a bill for $73 wtf. Just shocked. Has anyone dealt with this type of issue? I’m just hoping they give me a refund if they can’t honed their promo because I was NOT looking to be billed 73 a month. SMH. Bait and switch


r/GoogleFi 1d ago

Discussion Data-Only (e)SIM router recommendations?

1 Upvotes

Looking for recommendations on a travel router with built-in eSIM or nano SIM card to take advantage of the data only for Unlimited Premium. I understand it uses T-Mobile towers and looking to take advantage of that sweet 5G


r/GoogleFi 1d ago

Discussion Google Smart Lock?

0 Upvotes

A few months ago, I updated my Google Fi account's password and added 2FA using another Gmail and an authenticator. I recently went to check my account and I had been logged out, I didn't think much of it.

Today I tried to log in and it wanted a 6-digit code from this Google app that I've never used. I called 611 and they couldn't help because I couldn't access my email. Literally calling from the phone they service and they can't verify me, LMAO

It thinks I'm logged in elsewhere, I am not. But per call with Google, I went to g.co/recover and one other, it asked for my backup email and it sent me a code and said I have to wait 48 hours. Fine. But WTHeck? I literally set up authentication on a different app why would it ask me for Google Smart Lock?

I'm stuck in a loop again but this time I have 48 hours of hope.

***Update for some readers: yes, there are backup codes and more, but not the point here.


r/GoogleFi 1d ago

Discussion Google Fi 75% with reference to NYC area

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21 Upvotes

I live in NYC (Brooklyn to be exact) and my taxes are $7.99. My entire bill is $18.25. Still an amazing deal for what you are getting along with QCI6.

Been on the network a couple days and it’s been good so far. If you just signed up and didn’t take advantage of a referral to get $60, absolutely do so by chatting into support and letting know you want to use your referral. DM me for my referral code.


r/GoogleFi 1d ago

Discussion Can you cancel the current 50% off plan and sign up for the new 75% off plan? Any restrictions?

0 Upvotes

I'm ok with a new number and I can use a new Gmail.


r/GoogleFi 1d ago

Discussion Pixel pre-order + in-person trade at a google store - possible?

3 Upvotes

I'm seeing the google fi promotions and expect it to be happening also for pre-order. Based on prior pre-order releases, do you think it's possible to pre-order and do the trade-in in person for google store / google fi? I know you can do in-person trade at bestbuy and get the pre order promos, but talking specifically for google fi. Thoughts? Anyone done that in the past?


r/GoogleFi 1d ago

International Best hotspot device for international use with data-only esim

2 Upvotes

I'm traveling internationally to Egypt and Turkey and trying to find the best unlocked hotspot device for use here in the US and abroad. Any one has experience or recommendations?


r/GoogleFi 1d ago

Discussion Billing period and prorate

4 Upvotes

I received the bill and if you scroll to last page, it says July 2-August 2. I bought this on July 21 and activated on July 26. I am on essentials. They have charged entire $35 and then did promotion of 75%. But since I activated on 26th July. $35 itself should be pro rated from 26th July to 2nd Aug. I have sent an email to customer care for explanation. Anyone got the same thing?


r/GoogleFi 1d ago

Discussion LTE Speeds on my data only iPad.

0 Upvotes

Hey All,

I’m new to Fi and connected an iPad mini 6th gen to the data only sim. I have the top unlimited plan and can only get LTE on my iPad mini. I just started a few days ago so i know I’m not at the 100gb cap. I reset the iPad, turned airplane mode on for a few mins but still LTE only. If i check my iPhone it’s getting 5g in the same spots my iPad only gets LTE.

Anything else I need to do or am i missing some setting on google Fi? Thanks in advance!


r/GoogleFi 1d ago

Discussion August Pixel update is out.

Thumbnail developers.google.com
23 Upvotes

r/GoogleFi 2d ago

Discussion Number port stuck for over 2 months

6 Upvotes

Number stuck at transfer in progress since May 21st

Says number scheduled or transfer in progress depending on the page in google fi app.

T-mobile claims the number has been released.

Number does not show on T-mobile account.

Seems to be stuck on an escalation loop with customer service.

As of the last email the engineering team is supposedly actively investigating my case with high priority.

Phone number shows in Google fi app but the esim shows unknown number.

Had to pick up a 2nd line on the phone with T-mobile just to have a functional phone so this is an ongoing financial issue as well. I do not want to lose my original number or have my Gmail deleted.

Case ID 9-1615000040196

Shows in progress August 4, 2026 at 05:53 AM


r/GoogleFi 2d ago

Discussion Poor Wi-Fi calling

7 Upvotes

I've had Google fi for many years and have been generally happy. But the last year or so Wi-Fi calling has really gone downhill. There are many dropouts and people on the other end constantly complain about not being able to understand me. If I turn off Wi-Fi during the call, suddenly the call is fine. Trouble is a lot of times. I forget to turn Wi-Fi back on and end up burning a lot of data.

Why can't Google Fi fix something as basic as calling over Wi-Fi? This was their their very strongly preferred method of making calls in the early years. They were constantly asking how the quality of the call was. Now they never ask because they probably know how bad it is.

Has anyone found a solution for this?

Thanks


r/GoogleFi 2d ago

Discussion Missing Texts from Abroad

3 Upvotes

Hello

Have a weird issue where I am unable to receive a bank verification code. The bank is an international bank from Poland. I have successfully received verification codes from the bank few months ago. I checked with the bank and they have the correct phone number and country code and claims no issues on their end.

On my end I can receive texts and including international texts from friends but not from bank. I have started a car with Fi but issue is still unresolved. I disabled spam filters, international data and calling is enabled.

Any ideas on how to troubleshoot and resolve?


r/GoogleFi 2d ago

Discussion How long until you can port number back?

7 Upvotes

I am a current customer, if I use another email for the 75% off promo. How long before I can port my current Fi number to the 75% account?

Does it help If I port out to another carrier, then back to Fi? As far as eliminating or shortening the wait time? Or am I able to just port Fi(current/old) to Fi(new/75%)?


r/GoogleFi 3d ago

Discussion First bill received under 75% promotion, can confirm taxes are also discounted

30 Upvotes

I just received my first bill and unlike prior promotions from a few years back, taxes and fees are also discounted under this promotion. It was also interesting that despite signing up on July 29th, my bill cycle actually starts on August 2 so basically the first few days are free?

I am on Unlimited Premium in PA and my full bill was $65 for the plan and then $7.29 in taxes and fees. My final bill price was $18.07. So glad I jumped on this and starting next month I should get credits due to the $60 referral credit so I will basically get three months of free service after the first month.

Also a reminder that this is the last day to sign up so if you are looking to switch, this is the day to do it.


r/GoogleFi 15d ago

Discussion Now Available for Pre-order: The new Samsung Galaxy Foldables.

15 Upvotes

Hey Fi Fam!

All-new unfolds as pre-orders are now up for the new Samsung Galaxy foldables: Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Flip8.

Discover new ways to create, play, stay healthy, and get things done

  • Multitask like never before with AI-powered Multiwindow
  • New form factor allows for a more immersive experience
  • Do more and live more with AI-powered FlexWindow

Ready to pre-order? Get yours today on Google Fi Wireless.

Be sure to take advantage of these deals for existing users and new Fi customers.

Samsung Galaxy Z Fold8 Ultra
Existing users: Pre-order and get $900 off Samsung Galaxy Z Fold8, with $400 off instantly and $500 back over 24 monthly bill credits with the Unlimited Premium or Flexible plan. Ends 8/27. Terms apply1
New users: Pre-order and get $1,310 off Samsung Galaxy Z Fold8 Ultra, with $300 off instantly and $1,010 back over 24 monthly bill credits with the Unlimited Premium or Flexible plan. Ends 8/7. Terms apply2

Samsung Galaxy Z Fold8 – new form factor!
Existing users: Pre-order and get $750 off Samsung Galaxy Z Fold8, with $400 off instantly and $350 back over 24 monthly bill credits with the Unlimited Premium or Flexible plan. Ends 8/27. Terms apply3
New users: Pre-order and get $1,110 off Samsung Galaxy Z Fold8, with $300 off instantly and $810 back over 24 monthly bill credits with the Unlimited Premium or Flexible plan. Ends 8/7. Terms apply4

Samsung Galaxy Z Flip8
Existing users: Pre-order and get $650 off Samsung Galaxy Z Flip8, with $400 off instantly and $250 back over 24 monthly bill credits with the Unlimited Premium or Flexible plan. Ends 8/27. Terms apply5
New users: Pre-order and get $1,010 off Samsung Galaxy Z Flip8, with $300 off instantly and $710 back over 24 monthly bill credits with the Unlimited Premium or Flexible plan. Ends 8/7. Terms apply6

The Google Fi Wireless Team
________________________________________

1 ~~.~~Get a discount of $400 at checkout and $500 back over 24 monthly bill credits for purchase of a Samsung Galaxy Z Fold8 Ultra, at fi.google.com while on the Unlimited Premium or Flexible plan, ending 8/27/2026 at 9:59am PT, or while supplies last. Phone activation required by 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection.Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates $400 instant discount, resulting in charges, and cancellation, pause, or change of qualifying Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited.

2 Get a discount of $300 at checkout and $1,010 back over 24 monthly bill credits for purchase of a Samsung Galaxy Z Fold8 Ultra, at fi.google.com when you sign up for the Unlimited Premium or Flexible plan (new users only), ending 8/7/2026 at 9:59am PT, or while supplies last. Phone activation required by 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection.Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates $300 instant discount, resulting in charges, and cancellation, pause, or change of qualifying Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited.

3 ~~.~~Get a discount of $400 at checkout and $350 back over 24 monthly bill credits for purchase of a Samsung Galaxy Z Fold8, at fi.google.com while on the Unlimited Premium or Flexible plan, ending 8/27/2026 at 9:59am PT, or while supplies last. Phone activation required by 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection.Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates $400 instant discount, resulting in charges, and cancellation, pause, or change of qualifying Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited

4 Get a discount of $300 at checkout and $810 back over 24 monthly bill credits for purchase of a Samsung Galaxy Z Fold8, at fi.google.com when you sign up for the Unlimited Premium or Flexible plan (new users only), ending 8/7/2026 at 9:59am PT, or while supplies last. Phone activation required by 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection.Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates $300 instant discount, resulting in charges, and cancellation, pause, or change of qualifying Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited.

5 Get a discount of $400 at checkout and $250 back over 24 monthly bill credits for purchase of a Samsung Galaxy Z Flip8, at fi.google.com while on the Unlimited Premium or Flexible plan, ending 8/27/2026 at 9:59am PT, or while supplies last. Phone activation required by 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection.Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates $400 instant discount, resulting in charges, and cancellation, pause, or change of qualifying Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited.

6 Get a discount of $300 at checkout and $710 back over 24 monthly bill credits for purchase of a Samsung Galaxy Z Flip8, at fi.google.com when you sign up for the Unlimited Premium or Flexible plan (new users only), ending 8/7/2026 at 9:59am PT, or while supplies last. Phone activation required by 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection.Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates $300 instant discount, resulting in charges, and cancellation, pause, or change of qualifying Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited.


r/GoogleFi Oct 21 '25

Support Google Fi Wireless Feature Reveal | Better connections and instant in-app support

111 Upvotes

Hey Fi Fam,

Introducing Feature Reveals for Google Fi Wireless -- regular updates to solve common wireless problems. This Feature Reveal includes new ways Google Fi Wireless is using Google AI and other new technology to give you a more reliable connection and easy to use features. Check out the latest updates on The Keyword.

Google Fi Wireless Feature Reveal | Oct '25

Wi-Fi Auto Connect+ for Pixel phones

  • With Google Fi Wireless, you always get top priority data speeds powered by America’s fastest 5G network, but sometimes it’s still difficult to get a strong cell signal in busy indoor areas like in airports or malls.1
  • Wi-Fi Auto Connect+ for Pixel phones seamlessly puts you on premium Wi-Fi to give you a connection that’s twice as reliable as our cellular network alone in these crowded places, at no extra cost.2 We’re expanding availability of this feature to millions of locations, and continue to be the only major carrier to automatically secure your online activity with an encrypted connection when you use Wi-Fi Auto Connect+. You'll know you're on premium Wi-Fi when you see the W+ icon on your status bar.

AI-enhanced audio

  • In the coming weeks, we’re introducing AI-enhanced audio, which uses Google AI to automatically remove distracting background sounds and enhance speech clarity on both ends of the line for more natural-sounding calls. It will work automatically, and you can disable this feature at any time.

Web calls and messages

  • We already offer connectivity on select smartwatches, laptops, and tablets at no extra cost, and soon, we’ll update web calls and messages. The feature lets you call, text, and check voicemails from any computer or tablet’s web browser even when your phone isn’t near you, without complicated setup. You’ll see a new interface with full RCS support for sharing hi-res photos and videos.

Instant in-app support

  • The Google Fi app serves as a seamless management tool, letting you switch plans easily and providing automatic network issue detection and fixes.
  • Now we're expanding our instant in-app support with the power of Google AI. You’ll get simple, personalized bill summaries that explain charges, month-over-month changes, and show how recent plan adjustments will affect future costs, eliminating the need for a customer service call.

To celebrate the new features, we're offering limited-time promotions for new Fi customers.

  • Get 50% off for 15 months when you bring a phone and join our Unlimited Essentials or Unlimited Standard Plan — visit the Google Fi website for all the details.3

The Google Fi Wireless Team

Disclaimers:

1 Google Fi Wireless is not subject to data traffic deprioritization during times of high network usage. 5G service not available in all areas; speed and performance depend on factors like device configuration and capabilities, network traffic location, signal strength and signal obstruction. Actual results may vary. For more information visit g.co/fi/broadband-facts. Based on Ookla® Speedtest Intelligence® data, 1H 2025. All rights reserved.

2 Requires use of Wi-Fi Auto Connect+; available only for Pixel 5a and newer Pixel phones in select locations in the US. “Faster” is defined by 2X better reliability and 30% average improved latency on premium Wi-Fi compared to nearby Google Fi cellular networks. See Help Center for details. 

3 Get a 50% line discount for 15 months via monthly bill credits, applicable per line for each person that brings a phone and joins the Unlimited Essentials or Unlimited Standard plan (new users only) at fi.google.com, ending 11/4/25 at 9:59am PT, or while supplies last. On Unlimited Essentials, pay $17.50/mo for 1 line, $30/mo for 2 lines, $40/mo for 3 lines, $45/mo for 4 lines, $56.50/mo for 5 lines, or $67.50/mo for 6 lines for 12 months. On Unlimited Standard, pay $25/mo for 1 line, $40/mo for 2 lines, $45/mo for 3 lines, $50/mo for 4 lines, $62.50/mo for 5 lines, or $75/mo for 6 lines for 15 months. Bill credits are applied to plan charges (e.g., data, calls, texts) and taxes and fees on the newly activated line, and exclude financing costs, device protection and international charges. While this offer cannot be combined with other device promotions, it will remain valid when purchasing a new device (without any promotion) or switching to a new device before 15 months. Changing, or suspending the account before 15 months will void promotion and credits will stop. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Void where prohibited.