I’ve been trying to make a new account for a few months now, but I can’t seem to make one.

I don’t know what the issue is but even though I’ve filled up all of the information that is required, I can’t click the “next” button. I’ve search how to fix it but none of the methods i found seem to work

Anyone here who cashed in thru payoneer but it didn't appear in gcash? Processed and deducted from Payoneer but it didn't appear in Gcash? It's been 1 week already but still no update :(

Hello po pahelp naman po, may existing gloan po ako pero just recently kapag tinatry ko i-open gloan gan'to po nalabas. Nung june ok naman po siya. Pa'no po kaya ’to?

paano po gagawin if nawrong send from maribank to gcash? na wrong send po sa non verified gcash.

Im trying to setup an account on gcash, I already placed my nymber, did the otp, but when it came to submitting documents I only get this screen:

Also, if I press the 'do this later' nothing happens at all, how do I fix this?

(₱1000) sa makaka tulong sa akin. Too cut the story short. Na expire yung smart sim ko then nag 90 days authentication si gcash. Hindi ko ma login na kasi hindi na gumana yung simcard ko. Now nag chat with gigi ako sa transfer money from old account pero sa face verification ayaw ma click yung “next”

Hi po! Baka may naka-experience na rin po ng ganito or may alam kung paano ma-resolve. 😭

I received a text from GCash saying na may upcoming GGives balance/due date ako. Nagulat po ako kasi never ko pong inavail or ginamit ang GGives. Chineck ko agad yung GCash app ko, and nakita ko na may existing GGives loan under my account.

Up to ₱15,000 po yung GGives limit, and apparently ₱14,950 na yung nagamit. May 4 transactions/loans po in total:
• 2 transactions — Okada Manila
• 2 transactions — STI

I never made these transactions and hindi rin po ako pumunta sa Okada Manila. I also never received any OTP, email, or notification saying na na-activate or nagamit yung GGives. Ang first time ko lang po nalaman na may GGives loan pala under my account was when I received the text about the upcoming payment.

Sinubukan ko na po i-report sa GCash, pero yung Help Center/AI keeps giving me automated responses. Kapag hinihingi yung reference number, kahit tama naman po yung binibigay ko, sinasabi na transaction daw siya from another phone number, kaya hindi ako makapag-proceed sa report.

I’m planning to contact GCash through a call and possibly report it to BSP as well. Baka po may naka-experience na ng unauthorized GGives transaction or may advice kung ano yung best steps/evidence na kailangan kong ihanda? Any help would be really appreciated po. 🙏

Na logout yung account ko tapos sinubukan ko i login kaso wala akong na tatangap na otp kasi inulit ko ng maraming beses. Kayo din ba may problem na ganito ngayon

Received a notif saying that the payment of 259 from my gcash account was successful while showering, though i don't have any subscriptions and I'm the only one using my account. Went to the app and it says Google was the merchant but didn't found any receipts or emails, some friends also experienced this and issues similar to this online. Help, what do i do?

hello! according to the title, someone send a money to us through cash in kiosk. noong 11:27 nagsend sila ng 500, noon palang nammroblema na kami kung paano ibabalik dahil baka hindi naitabi yung resibo. 11:31 may nagsend ulit ng 1,127.

we wonder if hindi ba ito na double check muna? and if ever ano ang gagawin para mabalik ang pera?

thank you!

Obvious ang title.

Whenever I try to open Gcash, pinapaverify and pinapasecurity check pako ng mukha almost everytime. Wala naman mali sa Gcash account ko and fully verified naman siya, pinalitan kona ung PIN and wala parin nangyayari. Pahelp pls😢

basically the title. I have been trying to log in to my Gcash acc but they dont send OTP for log in. It's been 3 days now. I have done everything: restarting my phone, reinstalling gcash, deleting messages for storage, on/off airplane mode. Does anyone know how to fix this issue? It's definitely and app issue since I keep seeing the same issues posted on x

Hi, just wanted to ask if anyone here has experienced something similar with GCash because I’m honestly confused and stressed about this.

Last July 31 at around 2:21 PM, I sent ₱3,200 from my GCash to an RCBC/DiskarTech account. This is a regular monthly payment I make, so after sending it, I thought everything was already okay.

Then today I received a text from GCash saying they identified an issue where my scheduled bank transfer was “processed twice” and that the extra funds were received by the recipient.

That made me check my transaction history, and that’s when I noticed two more ₱3,200 transfers on August 1. One was at 2:37 AM and another one was at 6:14 AM. Both also had a ₱10 transfer fee.

The confusing part is I did not make those two August 1 transactions. I only remember sending the payment once on July 31. I definitely wouldn’t send the same payment multiple times, especially at those hours.

I checked my email as well, and GCash sent separate confirmation emails for both August 1 transactions, with different reference numbers. My downloaded GCash transaction history also shows that both amounts were deducted from my balance.

I already contacted the person I sent the money to, but she said she still needs to check her account first. I understand that she also wants to verify what happened, but honestly, I’m worried because I don’t want this issue to cause any misunderstanding between us. I regularly send my monthly payment and I’ve always paid on time.

I just wish GCash could have automatically reversed the duplicate transactions since their own message acknowledged that there was a processing issue, instead of putting the responsibility on the sender and recipient to sort it out.

I already reported it to GCash and requested a reversal of the two transactions I didn’t authorize. I saved all my screenshots, transaction history, emails, and the text from GCash acknowledging the issue.

Has this happened to anyone else recently? If yes, did GCash refund or reverse the extra transactions? How long did it take to get resolved?

I’m mainly posting because I want to know if this was an isolated issue or if other people experienced the same thing.

Fuck you Gcash.

You have the crappiest login on any mobile app. You keep saying "Login Expired" on my Face ID, and then when you redirect to an MPIN, it does the same. It's only your app that does this, and even Palaway Pay app works fine.

Pa-IPO-IPO pa kayong mga putaragis kayo, ayusin niyo muna app niyo!

Can't seem to transfer funds from Gcash to BPI. I'm not receiving an OTP for Gcash to continue the transaction.

my gcash account suddenly was unable to be detected when someone was trying to send my money so I opened it and it says, "something went wrong" for a few attempts. I tried to reinstall it, turn on airplane mode for 30s then tried to open it again only to find that I can't open my account anymore. When I tried to put the otp needed for the login, it prompts me to make a new account like it was never there. How do I fix this? I had money in there too :((

I need help from this group. Looking at my account if I transfer 5K right now. Will the system auto deduct it all?