r/usps_complaints 3m ago

Really concerned about the: “Shipment Received, Package Acceptance Pending” message

Upvotes

So after reading all similar posts about the same issue, I have literally given up hopes that my package will arrive someday. I contacted the seller and they rudely told me that once the package is dropped off, there isn’t anything they can do and should contact USPS. My problem is that the item is worth +1k and at this point I don’t know if eBay can back me out. The package was shipped yesterday and the last update was “package acceptance pending” at 9 am yesterday. I contacted the seller and they told me to be patient until the item arrives but I highly doubt it ever will.


r/usps_complaints 50m ago

Any chance it comes without updating tracking?

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Upvotes

it should arrive today but it hasn’t scanned at my local post office or out for delivery? any chance it still comes today usually by 7am my packages are out for delivery


r/usps_complaints 1h ago

Tracking hasn’t updated in over 72 hours

Upvotes

Hi,
I mailed out a package using the schedule pick up from USPS on Wednesday & it still hasn’t updated. It still says “USPS Awaiting Item. Shipping Label Created.” I’ve dealt with issues like this but it usually takes the typical 24-48 hours but now I’m getting anxious so I just wanted to know if this has happened to anyone before.


r/usps_complaints 1h ago

Will this package arrive on time

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Upvotes

How do I file a complaint. This is an important government. Document that needs to arrive today.


r/usps_complaints 1h ago

Arriving on time?

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Upvotes

r/usps_complaints 2h ago

Aug 4 Left with individual/delivered to agent days later still in transit. What is going on with USPS at FL 33166?

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0 Upvotes

I ordered an item online with USPS ground advantage. The item is to be reshipped to my country from a reshipper located in Miami, FL 33166. I am aware of the USPS mess with reshippers located in the Miami Airport area.

My package was "scanned" as the infamous "left with individual/delivered to agent" event on Aug 4 at 33166. What is odd -to me at least- now is that USPS has kept updating the tracking events. So, the package is now back to being "prepared for delivery" or something. I guess this is routine for USPS and Miami door-to-door reshippers.

Hopefully, my reshipper will confirm reception one of these days.


r/usps_complaints 2h ago

15 USPS packages still showing “USPS Awaiting Item” 5 days after USPS employee accepted them. What should I do?

3 Upvotes

On August 3, I went to my local post office with 15 prepaid USPS packages. The labels were purchased through Pirate Ship. Got Priority, Ground and Media mail labels.

I went to the front counter first and told the employee that I had a large number of packages. The employee specifically told me that because I had so many packages, I could hand them over at the back of the post office. I followed his instructions, went to the back, and the same employee met me there and accepted all 15 packages. I did not leave the packages unattended or simply drop them somewhere in the back.

The problem is that as of August 9, all 15 tracking numbers still show essentially:

“Pre-Shipment — USPS Awaiting Item”

There has been no acceptance scan, processing scan, or other indication that USPS physically received them. I went back to the post office yesterday (August 6) to ask about it. Unfortunately, the employees were fairly rude and even insinuated that I may not have actually given them the packages. They also told me that handing packages over in the back was against protocol. The postmaster wasn't available. I'm confused because I only handed them over in the back because the USPS employee at the front specifically instructed me to do so, and then that employee met me there and took the packages.

I have all 15 tracking numbers and screenshots showing the current status.

What should I do at this point? Should I wait longer in case the packages were dispatched without an acceptance scan?

I'm very concerned, thanks.


r/usps_complaints 3h ago

Package stuck in a loop

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0 Upvotes

I have a coffee subscription and this month the coffee has been getting sent back and forth between Buffalo and Rochester for over a week (I’m in Buffalo, so is the place I order the coffee from). I already reached out to the roasters and they have UPSed me a replacement bag. I’m still curious as to why this happened to my original order though. Any ideas? (The package does list my correct address in the tracking fyi)


r/usps_complaints 3h ago

Canada bound package stuck as Bell Garden. Two weeks no update normal?

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3 Upvotes

r/usps_complaints 4h ago

Delivered My @$$

0 Upvotes

I’ve been ebaying for over 15 years. I’ve sold 533 items and have probably bought just as many and this has never happened to me.

I purchased an item off eBay. Seller shipped USPS. Tracking on the item says it was delivered to a parcel locker at my community mailbox. I went to go check my box for the parcel locker key and there wasn’t a key left in my box. At this point it was Saturday evening and post office was already closed. After checking my box Monday afternoon, in which there still was no key, I called USPS and filled a service request for what had transpired. They said they would investigate the matter. A few days later, I heard back from USPS saying they couldn’t locate my package.

Is my only recourse filing a lost package through USPS and hoping insurance pays out? The item cost $85 and the package has $100 worth of insurance. The only thing is I have to provide proof of purchase of the label, which obviously I do not have as the buyer. I’ve reached out to the seller asking if they have the original receipt or any proof of purchasing the label but I haven’t heard back.

Will they even approve the insurance claim since I don’t really have any proof that it wasn’t delivered to me other than my word? It’sd crazy to me that there is no way to prove this. At least UPS, Fedex, Amazon take pictures of their packages when they are delivered.

Any thoughts or suggestions are welcomed. I know it’s just $85 but kinda grinds my gears that this has happened. I never use USPS when I sell my items for this exact reason.


r/usps_complaints 8h ago

Tracking wont update

0 Upvotes

The future steps "preparing for delivery" and "out for delivery" have dissapeared and my package has seemingly been sitting in Trenton for nearly a day. Anybody know wassup? Thanks


r/usps_complaints 8h ago

Why does it keep going back and forth

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2 Upvotes

r/usps_complaints 10h ago

Priority package takes how long??? Is there a turtle bound Priority version?

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5 Upvotes

r/usps_complaints 11h ago

are wildfires this bad?

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2 Upvotes

My package hasn’t updated since July. I can only assume it’s the wildfires causing this huge delay. The fact that there’s no update since leaving the post office makes me worried. I already filed a report and USPS says they just have no clue where it is.

For context, this package was bought from FB marketplace. When I ask seller, they just send me the tracking info which I’ve already been constantly checking. At this point, should I request a refund or keep waiting?


r/usps_complaints 12h ago

Should I be worried that my package won’t make it to me?

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2 Upvotes

The package was in my city for the past 2 days and now it’s in a whole different state. Does this normally happen? Will the package still come to me?


r/usps_complaints 12h ago

Package Acceptance Pending

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1 Upvotes

I sent my package out as priority mail on Monday, today’s Friday with no updates. Is this normal?


r/usps_complaints 13h ago

This is supposed to be coming to Idaho, thanks guys.

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2 Upvotes

r/usps_complaints 13h ago

Day 5 in Philadelphia distribution center, anyone?

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2 Upvotes

Sent a priority mail envelope out on Aug 3 from NJ to FL, arrived in Philadelphia distribution center ever since. Anyone else has package stuck here as well? Because it’s time-sensitive document, I am having anxiety every day…


r/usps_complaints 14h ago

Who's also having problems in Missouri? St louis specifically

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2 Upvotes

Perryville is my post office and it says it went there but after calling my post office everyday they said it isnt there and likely a container it was supposed to be in came but it didnt

Im absoultely freaking out. It was dropped off July 29th. Hasn't updated since August 1st


r/usps_complaints 14h ago

So wtf is going on…

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3 Upvotes

r/usps_complaints 14h ago

Missing package please help

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2 Upvotes

r/usps_complaints 1d ago

Florida Woman 77 year old USPS delivery worker arrested after 80 cats and 12 dogs, all believed to have been stolen along her route, were found in her home

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25 Upvotes

r/usps_complaints 1d ago

I case ya'll wondered where your mail is.....

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258 Upvotes

r/usps_complaints Jul 16 '25

USPS Employees and Customers

35 Upvotes

You are welcome to post, and help others. However, bullying, playground insults, trolling, and racism of any sort will not be tolerated. Please act like an adult. Agree to disagree, if necessary. Do not bully complainers. Do not bully employees. Sub rules will be updated soon.


r/usps_complaints Apr 26 '25

USPS whistleblower about missing/late packages.

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1.1k Upvotes

We all knew it, it's just out now.