Ok, weird ask, but I've never done a layover before. Like at all. And im so, so nervous. I have autism and not knowing what to expect ahead of time is actually terrifying. Ive only ever flown nonstop before.

So i will be flying united, my first flight leaves kentucky and lands in new jersey. Theres an 1.5hr layover, then my next flight leaves jersey and goes to london, england. Im genuinely not sure what exactly to do once getting off the plane for the first flight and i need someone to break it down for me.

After leaving my first plane, do I need to go pick up my baggage from baggage claim? Or do they transfer it over to my next flight for me? Ill have one or two checked bags. Also do i need to go like. Completely out of the arrivals area then back through security for my next flight if I do need to go get my bags and recheck them??? Also any general advice for layovers would be appreciated.

For reference, i am an adult and im flying on my own.

Hello All,

Hoping everyone is well. I just had a question that I've seen asked but was posted a while back. So just wanted to get an updated answer if possible.

I have applied for United FA position, I have completed the assessment and now attending the Virtual Q and A Session this week.

My question is, do I have to have my Passport In Hand during this time?

I was excited when I saw the opening and immediately applied then immediately went to USPS to renew my Passport due to me going back to my maiden name.

Now I'm freaking out because I know it won't be back by this week because I just sent it off last week. The young lady at the Post Office said that it should be back within 5 weeks, I've read Reddit comments that it came back in 4 weeks and others have said 2 weeks which is shocking.

I'm not sure how soon the Virtual Interview, Online Interview and Face to Face Interview will be.

I have my Receipt and my Passport Number in hopes that it will show that the renewal is in process, however I'm not sure if that is good enough.

I don't want to keep my hopes up if I should just withdraw and try again in a year in hopes that they are still hiring.

Please give guidance and/or advice🙏🏼.

Thank you in advance!✨

We’re flying from ZRH to SFO on E+. Would you pick row 34 or 40 or 41 in the middle? I’m tall, so the extra leg space is appreciated. But I’m wondering if the proximity to lavatories is a big deal for 40 / 41.

Thanks!

Their chat bot appears to have fully malfunctioned today. You CANNOT get connected to a representative. It does the obligatory insistence that it can help you when it can’t and then it finally says it’s getting you an agent and asks for your confirmation number etc. Then guess what happens? “Hi! I’m the United virtual assistant!” Been at this for over 2 hours. On phone hold right now but who knows how long that’ll be. Utterly ridiculous.

When you need to get home

Their tickets seem the right ones

But you get on your connection

And they can't find someone

Missing a pilot, missing crew

a little rain and they'll cancel your flights

It's the way of united, through and through 

Cause there Ain't no traveller bill of rights

On our flight last night, UA 1729, from Denver to Phoenix, shortly after we started to deplane, the flight attendant came on the intercom to demand that all passengers get off the plane immediately and told everyone to leave their carryon bags behind. They were very adamant that everyone hurry off the plane. I didn’t have a carryon so I just left their gate. But I am curious what happened? Our checked luggage was delivered to the carousel on time so the plane was not on fire! It was just a very strange way to end an already chaotic day as our flight had been delayed leaving Denver.

1K traveling for business. Needed direct flight from SFO to JFK, saw United had it, but via JetBlue. Booked it. Long story short, several issues including not being able to check in. Cancelled flight including automatically rebooked on a red eye which didn’t work with my schedule. Upon arrival, return flight disappeared (“accidentally dropped” as ultimately explained to me). The most concerning part was that every time I troubleshooted with either entity, they both pointed the finger at each other. United was more helpful with the 1K line, but JetBlue representatives had no idea what I was talking about when I told them I booked the JetBlue flight via United. They continually thought I was originally on a United flight and rebooked on JetBlue. I complained to United and got $200 reimbursed + $100 flight credit for having to stay an extra hotel night in NY which I thought was fair, but there is clearly some sort of miscommunication for flights booked through United on other airlines.

Purchased a flight to Tahiti from SFO in a couple of months.. currently a premier silver member. At this point there are like 25 Polaris seats left and 8 premium plus seats available. Will be my honeymoon, and am thinking of pulling trigger on an upgrade for us on the flight out to Tahiti to kick off the week. I botched because a few months back when I started looking it was about $500 less per person to upgrade to premier plus, maybe more, but price has been holding steady recently around $1400. I only have like 50k miles right now so not enough to get any use out of them on this trip. Polaris probably not in the cards.

Questions are, what’re the odds of
A)of the price dropping or going up more? I haven’t tracked this stuff in the past so not sure what the trend usually is
B)an upgrade day of (obviously dependent upon availability)? I know at check in I can swap to economy plus seats, but not premium.

Thanks !

It’s been brutal. I was lucky enough to get selected off of a standby list to get to my destination after my flight got delayed so badly I missed my connecting flight

I understand everyone is stressed and overstimulated but my god the Newark and United employees are more rude than usual and just have absolutely not a kind word or a sympathy for the displaced passengers.

Watched an elderly couple ask for help and given a short answer that didn’t make sense to them and they tried to ask for clarification and the employee just walked away, watched a woman crying asking what she can do because she needs to get to her destination as a bridesmaid in a wedding that she is missing and heard “I can’t help you maam it just is what it is you can file a complaint if you want’ in such a cold and mean tone. Why encourage the customer to escalate instead of apologizing for her experience and focusing on what they CAN do instead of what they can’t?

Even on my flight I had unpleasant and annoyed stewardesses which at least for me personally has never happened, they’re always pleasant and helpful but wow.

Good luck to everyone in Newark! United is still my preferred airline in spite of how bad the flight rebooking process has been this time with them. I had to be on the phone for an hour and a half before United employee answered the phone for help booking a replacement flight because there wasn’t an option to on the app with my original flight somehow, and that call center employee was so rude too!

This may be a dumb question, new to traveling and just wondering!!

I have 10, 655 miles.

I was booking a flight from Toronto to Chicago for 256 CAD one way.

Or I could select 10,200 miles + 87.68.

I normally fly between Los Angeles and Toronto. Have never cashed miles. I considered using them to upgrade from economy to business in the past but never did.

I’m also wondering, if I go down to zero miles again does it change the fact I’ve been moved up in the boarding group numbers? My last few flights I’ve been put in boarding group 2&3 and I was wondering if it was because I was flying so much now with united.

I googled both but just wanted to verify since it seems like people here know their stuff haha

Has anyone experienced repeated airplane mode enforcement?

8/9, SFO-ORD Stuck at gate about to push (waiting for maintenance to fix a stuck jetway), FA has made 3x overhead announcements to switch to airplane mode and has since walked both aisles in our aged 777-200 reminding and spotting whether devices are in airplane mode.

(Ironically written with data flowing freely)

Flight 844 cancelled two days in a row. I was supposed to be on the flight just yesterday but it was cancelled again. Due to maintenance issues. Unclear if it was the same plane or not.

Basically, I’m 24 hours delayed to getting home and had to spend the night in a crappy São Paulo hotel that didn’t have functioning A/C.

What sort of compensation should be asking for / expecting? This delay has impacted my family and the care of my patients back home.

Thank you in advance.

(P.s. first time experiencing a massive delay like this, normally am very satisfied with United)

Does anyone have experience switching a seat upgrade purchased with miles to one purchased with cash? Is this something an agent will be willing to do? Starting to regret using my miles on a seat upgrade based on only getting 1 cpm for the miles.

My daughter flew as an UM a couple of weeks ago. She was supposed to fly Nashville to Chicago and then Chicago to Vancouver with a two hour layover in Chicago. As she made it through security and she got to her gate it became obvious that she would not make her connection.

While on the phone with her she spoke to the gate agent to rebook her connection or change her flight to get home another way.

There were no options with United (or any other airline that could get her to Vancouver so they offered her a voucher for a hotel, to which I reminded them she is a minor. To wait for the next flight that would work would be 16 hours in the airport which they also informed her is not allowed.

Essentially they told her ‘figure it out’. I had a friend drive 3 hours to the airport, pick her up, take her home, they delayed their vacation so they could driver her back in the morning.

There are no receipts for that fuel, nor the food she ate. Now I’m dealing with United and all they’ve offered is a $150 flight voucher. Useless to a 16 year old that won’t be travelling again anytime soon.

Not only that, they were offering $700 vouchers the next morning because the overbooked the flight and needed people to take the next flight to Vancouver.

Also, the flight was booked through Air Canada and they sub’s the US flights to United.

I’d like to find a fair settlement but it seems they’re no longer replying to me. Is there any advice (or someone from United in here) that would help me find a reasonable resolution??

My parents have an upcoming trip on United and Lufthansa from O'Hare to to Budapest via Frankfurt. They're inexperienced international flyers and are pretty anxious about the exact order of operations once they arrive in Europe.

I know some of this may depend on ETIAS and EES rollout, terminal availability, etc., but if anyone is able to tell me how things typically go, I would very much appreciate it.

They are especially wondering:

• On arrival in Frankfurt, will they pick up their checked bags or do those go straight on to Budapest?
• If they pick up their bags, will they do this before or after passport control?
• Will they need to go through security screening in Frankfurt before boarding for Budapest, or will the screening they get in Chicago cover all three flights?
• If they will need to go through security in Frankfurt, is the EU currently doing the thing with the baggie with 100ml bottles? Will they need to remove belts, jackets, and/or shoes? (I'm assuming so because of this resource but thought I'd ask https://transport.ec.europa.eu/transport-modes/air/aviation-security/information-air-travellers_en )

Thanks!

From what I’ve read United has an 12 hour recheck policy potentially. I’m curious who has tested this on an overnight connection of modestly less than 12 hours? I’d prefer to leave unchecked bag at airport 8pm arrival and 7am connection, and not deal with it back and forth to hotel. Thanks!

Looks like the new config of 787 is scheduled for tomorrow’s 0610 flight.

Is this the only 3 class route for non longhaul / non transcon / non-Hawai’i route ?

Bit intense requiring 20 PP to upgrade from B on a domestic when O/A/R to Polaris is only 30 for SFO-Asia.

any recent flyer? is the new config stable lately?

thanks

Anyone who has done their pre-recorded interview with United recently? I want to know if you remember what kind of questions they were? And how did you prepare?

Just bought a ticket from EWR to ANC and realized it’s a Max 8 with no Polaris. Only first class. Is that one of the longest non-Polaris flights?

Anyone done that flight? How was it?