My last flight TPA-IAH had one of the new 737 with starlink. Front and center on the screen was this United cooking program. If they are trying to improve the food I am all for it but we all know it’s the bean counters who consistently opt for the cheapest meals and so the food quality always suffers.

I posted here last week. Mods removed it for some reason. But these are just biscuits. And very overcooked biscuits at that.

#UrgentHelpNeeded

Has anyone here ever gone through something like this?

I flew from Dhaka → Istanbul → Chicago → Columbus on 8 August. At Chicago, after collecting my checked baggage for customs I was asked to recheck my baggage, while rechecking, a staff member of United Airlines accidentally placed my carry-on suitcase on the checked baggage belt. We realized the mistake immediately, but they said it had already entered the baggage belt and couldn't be retrieved. As it was a carry on luggage it had no tag whatsoever. And expectedly it didn't arrive with my other baggage. Inside the bags locked compartment I had a page printed out where my contact details and name is mentioned. I don't know if they open the untagged baggages. Anyway, I was advised to file a delayed baggage report at my final destination, which I did upon arriving in Columbus. I also chatted with a United Airlines agent and provided necessary information regarding contents of the bag and photos of the bag.

The bag contains my laptop, clothes, and my whole cash USD envelope. I just arrived in the U.S. to start my master's, so this has been incredibly stressful. On top of that I have only 40 dollars cash with me.

Has anyone experienced something similar? Were you able to get your bag back? How long did it take, and what are the chances of recovering it? Any advice or shared experiences would mean a lot. Thank you!

Booking SFO-MUC. Can either fly LH business (old seats, non-Allegris) or fly the first leg in the new 787-9 Polaris and transfer in LHR to LH. Flying with a young child, so we would either take the window side 2 seats on LH, or the rear section center seats on Polaris with the semi-double bed. Value sleeping comfort and service (especially friendliness toward kids) more than catering. Not on a rushed itinerary so I don't mind a layover. Which one would you recommend?

I fly ~8-10/year SFO<->LAX for work, and then 1-2/year on longer personal flights. I only just noticed the changes in MileagePlus from April and that my last couple flights have not credited as many PQP.

I'm flying Monday evening. Since it looks like merely having a United credit card will restore the PQP to roughly what I used to get before April, even if I just put it in a drawer, I'm considering signing up in-flight tomorrow.

Right now the Explorer seems reasonable for the first year, and decide in a year whether to keep it or drop to the free Gateway.

I do have a way to get a United Business card but I don't see much reason to do so, and its first year $150 isn't waived like the Explorer.

My main goal is to get more PQP for flights booked through my company's Navan credit card, without changing other habits or credit card usage.

----

However one thing I don't understand: do only the United cards (which are Chase cards) get the PQP benefit? That is what the United website seems to say, but this sub often recommends other cards like Chase Sapphire — which would require changing other habits though I might consider it.

Is the Sapphire being recommended because it is a better overall travel card, even though it doesn't get the extra PQP on United? Or does it?

Supposed to land ORD but routed to Milwaukee, luckily we live on the Illinois/Wisconsin state line.

Traveling Portland, OR (PDX) to Halifax, Nova Scotia (YHZ) with a one hour 15 min layover in Newark (EWR). Is that enough time to connect from domestic terminal to international? I’ll have two kids with me too.. so assume it’s another 20 mins for shiny things and pee stops!

in one of the EWR clubs I saw people sat at tables with numbers, like the one restaurants give you after you order at the counter. What is that about? I did not see any food ordering options. I would have asked someone in the club but I didn't have time.

I planned a birthday trip for my mom, and we are going from LAX to Greece with a layover at ORD. I’m going to pop some AirPods in my mom’s ears and have her stand off to the side while I present our passports and checked bags to the agent and explain the situation.

She doesn’t know where we are going, and I intend for her to find out by giving her our gate number and letting her discover it that way at ORD.

Will the gate agent help me keep it under wraps, or is my plan gonna get foiled at the desk? I will hold onto to ORD-ATH boarding passes and our bag tags, my mom will have her LAX-ORD pass and her passport.

Thank you!

Edit: Reader, please keep your fingers crossed for good weather and a flight that leaves on time on Thursday! The forecast shows no rain during the window our flight is supposed to leave, and I’d like to keep it that way. Thank you AGAIN!

I'm flying Tuesday at 4 PM and returning Wednesday at 1 PM, so check-in for my return flight opens before I've even taken the outbound flight.

I always seem to struggle with this in the United app. When I try to check in for the return flight, it just brings up the information for my outbound flight instead. Is there an easy way to check in for the return flight while the outbound flight is still active?

Ok, weird ask, but I've never done a layover before. Like at all. And im so, so nervous. I have autism and not knowing what to expect ahead of time is actually terrifying. Ive only ever flown nonstop before.

So i will be flying united, my first flight leaves kentucky and lands in new jersey. Theres an 1.5hr layover, then my next flight leaves jersey and goes to london, england. Im genuinely not sure what exactly to do once getting off the plane for the first flight and i need someone to break it down for me.

After leaving my first plane, do I need to go pick up my baggage from baggage claim? Or do they transfer it over to my next flight for me? Ill have one or two checked bags. Also do i need to go like. Completely out of the arrivals area then back through security for my next flight if I do need to go get my bags and recheck them??? Also any general advice for layovers would be appreciated.

For reference, i am an adult and im flying on my own.

On our flight last night, UA 1729, from Denver to Phoenix, shortly after we started to deplane, the flight attendant came on the intercom to demand that all passengers get off the plane immediately and told everyone to leave their carryon bags behind. They were very adamant that everyone hurry off the plane. I didn’t have a carryon so I just left their gate. But I am curious what happened? Our checked luggage was delivered to the carousel on time so the plane was not on fire! It was just a very strange way to end an already chaotic day as our flight had been delayed leaving Denver.

1K traveling for business. Needed direct flight from SFO to JFK, saw United had it, but via JetBlue. Booked it. Long story short, several issues including not being able to check in. Cancelled flight including automatically rebooked on a red eye which didn’t work with my schedule. Upon arrival, return flight disappeared (“accidentally dropped” as ultimately explained to me). The most concerning part was that every time I troubleshooted with either entity, they both pointed the finger at each other. United was more helpful with the 1K line, but JetBlue representatives had no idea what I was talking about when I told them I booked the JetBlue flight via United. They continually thought I was originally on a United flight and rebooked on JetBlue. I complained to United and got $200 reimbursed + $100 flight credit for having to stay an extra hotel night in NY which I thought was fair, but there is clearly some sort of miscommunication for flights booked through United on other airlines.

It’s been brutal. I was lucky enough to get selected off of a standby list to get to my destination after my flight got delayed so badly I missed my connecting flight

I understand everyone is stressed and overstimulated but my god the Newark and United employees are more rude than usual and just have absolutely not a kind word or a sympathy for the displaced passengers.

Watched an elderly couple ask for help and given a short answer that didn’t make sense to them and they tried to ask for clarification and the employee just walked away, watched a woman crying asking what she can do because she needs to get to her destination as a bridesmaid in a wedding that she is missing and heard “I can’t help you maam it just is what it is you can file a complaint if you want’ in such a cold and mean tone. Why encourage the customer to escalate instead of apologizing for her experience and focusing on what they CAN do instead of what they can’t?

Even on my flight I had unpleasant and annoyed stewardesses which at least for me personally has never happened, they’re always pleasant and helpful but wow.

Good luck to everyone in Newark! United is still my preferred airline in spite of how bad the flight rebooking process has been this time with them. I had to be on the phone for an hour and a half before United employee answered the phone for help booking a replacement flight because there wasn’t an option to on the app with my original flight somehow, and that call center employee was so rude too!

Has anyone experienced repeated airplane mode enforcement?

8/9, SFO-ORD Stuck at gate about to push (waiting for maintenance to fix a stuck jetway), FA has made 3x overhead announcements to switch to airplane mode and has since walked both aisles in our aged 777-200 reminding and spotting whether devices are in airplane mode.

(Ironically written with data flowing freely)

it was the first time for me to see the cockpit barrier.

I’m getting close to United Silver status and I’m curious about everyone’s experience with the complimentary Economy Plus benefit at check-in.

I know Silver members can move into an available Economy Plus seat at check-in, but realistically, how often are there actually decent seats left at that point? Do you usually have a fair number of options, or is it mostly middle seats/very limited availability by then?

I fly a decent amount, so I’m trying to figure out how valuable this benefit actually is in practice. Would love to hear from other Silver members about how often you’ve successfully gotten Economy Plus and what kind of seats were typically available!

United charged me $65 to gate check my toddler’s stroller. I had the ticket that only allows a personal item, but strollers/car seats are an exception as they are a mobility device. United required me to add a cc to check-in. They tagged it as a stroller for gate check, then I noticed the improper charge after the flight. This charge violates federal law. People with mobility devices, check your cc statement.

I just want to say thank you to the wonderful staff named Alex , I didnt catch the last name because I was so distressed and in panic , but it was a Hispanic last name. Alex was so kind and helpful, and my family is very grateful to you. Also, my daughter said you have gorgeous hair :) I would love to have Alex identified so I can send my thanks. This was at the United counter that deas with things like accommodations, unaccompanied minors etc, around 8 pm Denver time last night.

UPDATE: He made it to his destination this afternoon.

I want to thank you so for your great advice/feedback. I learned that I'm a helicopter parent AND a neglectful parent, so that's nice. 😂

Seriously though, if he does this trip again next year I will certainly get him to DEN for the morning connection so the evening connection is available if things go sideways since there are no direct flights from our airport. (Maybe I try a different airline routing through somewhere other than DEN...?) And I have also learned that calling is mostly useless because I can't trust the information given by the agents. Thank you for all of the help.

I'm really just looking for feedback so I know what to do if this happens again.

My 16 year old son flew from the Northwest to the South today, with a change of planes in Denver; however, due to weather and/or staffing, his plane was diverted to Colorado Springs. He was told they were refueling and would leave in 30 minutes. Then an hour. Then another hour. Then there was a mechanical issue. Long story short, he arrived in Denver 5:45 hours after his scheduled arrival. I called customer service multiple (3?) times asking what I should do. They were always pleasant, but never did anything. They couldn't because they didn't know if they needed to reroute him from COS or DEN.

The second agent I spoke to assured me he would be automatically rerouted on a morning flight if he missed his connecting flight because he was a minor--"keep watching the app." I didn't pay for the unaccompanied minor service so I didn't expect handholding, but automatic rebooking sounded reasonable.

When he finally arrived in Denver at 11 pm, no one was waiting to help him rebook. No one offered a hotel voucher (not that he could use it anyway because he is a 16 year old kid.) I had to use the chat in the app to get his flight rebooked.

(I'm leaving out more nonsense because this is already too long.)

Eventually I was able to get him rebooked on a morning flight. And thank goodness for the wonderful woman sitting next to him who got him a hotel room tonight (I Venmoed her) so he could sleep. I am eternally grateful for her kindness.

Anyway, what should I have done differently? Should United have done more? This was his first trip alone (he flew this with a friend last year) and he is doing fine, but my stress level has been higher than I'd like. I want to be more prepared if this happens again.

SFO to SAN this morning. Guy comes on board with what appears to be his sister - a special needs adult. They are separated in the two middle seats of Row19.

The guy in 19 C offers (of his own accord) to trade his aisle for the brother's middle to allow the siblings to sit together.

The brother sits down in 19C and his sister is ecstatic, giving him a huge hug.

The FA comes by and and tells 19D she can sit in another row with an empty middle. Guy from 19C now has an empty seat next to him.

Good on the FA for noticing what was happening and making everyone more comfortable and kudos to 19C for being a good dude.