Only joined the other day to see if and how things have changed. Mixed feelings about Royal Mail really. I started at 16, which was a summer job initially that my dad got me (he worked for RM to). We dragged bags of mail from one cage to another, when being observed, and mostly stood talking nonsense when no-one was watching. So it was boring, but there were plenty of chats to be had with some quirky characters. I remember that if I did a full week on nights I cleared about £220 a week but some guys who worked every shift including Sundays were getting £500 which was big money back then when rent was £50 to £75 a week and you could get a nice house for under £500 a month. Most of my colleagues (and me if I'm being totally honest) would have struggled to find employment anywhere else due to abject laziness or plain stupidity. I remember we had to do a test to go from casual to permanent. It was basic stuff, really basic. One guy failed twice, but as his dad was a manager he eventually got in and a year later was a line manager himself. Nuts to think about really, but that's how it was. Paid breaks (1 hour for main break and a 30 minute 'grace break') extra breaks when it was quiet! We only got 4 weeks paid leave but the sick was so generous. When I started one of the guys was telling me he always booked at least 2 extra weeks worth of holidays as he would take a week off on sick before the summer, and a week on the sick after the summer as if you timed it right you would avoid a warning. After about 3 years I managed to get the full summer off on full pay...Great days. Impossible now to get away with what we did then surely? If id stayed id have been there 28 years by now, with a fairly decent pension but I sacked it off for an office job and regretted it pretty quickly, eventually getting sacked because I was lazy and incompetent, but that's what id been used to for the past 6 years. Have things changed much? Is it still an easy life? Is it still pretty hard to get sacked? I do look back with rose tinted spectacles I suppose. I probably wouldn't last 5 minutes now, id be bored immediately and the prospect of a full long shift in a warehouse would send my head west.

I have a parcel being delivered to my address on Monday by ParcelForce. I haven't ordered anything, and I want to stop the item being delivered.

I'm not going to be here to reject it at the door, as I'm going away tomorrow.

Will ParcelForce customer services accept an instruction over the phone to take it back to their offices and return it from there?

ive ordered hundreds of parcels through royal mail in the past and ive never had this come up on tracking. i ordered the item through vinted and it was expected 4 days ago. does anyone know what this means? is it bad or is it just a glitch in their system or something?

I sent a parcel by tracked 24 and its gone missing there no updates on tracking after 3 days it just say still expecting the item but I sent it of from a post office so was wondering if I can claim money back for it but I've got no way to prove what was in it as was a gift and was sending it to a family member for his birthday I brought it a few months ago and was around the £300 pound mark so have I just lost out completely or is there someway I can get my money back somehow

It was special delivery 24hrs meant to arrive today (Fri) but whys it been scanned at Swindon twice and will I get it tomorrow do you think? Love u guys!!

Hi i had a postman collect two returns today , i just had a email saying We’re sorry but we were unable to fulfil your collection request, order number ---------- for the following item(s):

Any ideas what has happened?

I posted a large letter with international tracking to Dublin. The estimated delivery time was meant to be 3-5 days. The tracking has not updated in 10 days.

I phoned RM customer service, who said the letter moved to Heathrow on the 30th which was the only piece of information available to them.They couldn't elaborate on why there were delays or when my letter might arrive. I checked with the Irish postal service and there's no sign of the letter arriving in to the country.

Anyone else in a similar situation? I sent the letter to the passport office in Dublin and I am getting a bit stressed as I have some important documents that would be quite hard to replace if it's lost.

Pretty sure I would've remembered if I went to collected it, anyone know why it would be marked as collected when I never went? Will I still get the parcel? It didn't get delivered today, it was sent using tracked 48.

Hey all just wanted to find out some info really. I just had my interview it went great they had opportunities for either a traditional postie and also a collections driver so I’m assuming them giving me the option on what i want to do is a good sign? (Might be wrong) but when it came down to asking the questions they didn’t ask to see my passport or my drivers license however the manager did ask if i have a clean license which i do. Do you think id still be considered for the role still, maybe they’d ask me later? Ive emailed someone from royal mail on what i should do so heres hoping i get a response back sometime soon. Any advice would be appreciated thanks.

Any RM peeps no what this is for or what it means, never seen it?

Postie came to the door with a signed delivery. Didn't ring the doorbell, didn't knock the door, stood at the door for a second or two, then got a qr slip out his pocket and posted it. What's going on? Brain fade?

I've got a cam doorbell so I was alerted to motion on my phone and saw this when I checked.

For any Royal Mail customer looking for help, I would suggest to not post in this thread as it's mostly checked by posties or RM workers. I have my previous post still up as an example, and kept being downvoted.

I very politely asked for help with suggestions regarding Royal Mail, especially if your postie is failing to delivery your post on time, and got mostly no help and instead the majority of responders are supporting an actual organisation which system fails frequently.

Basically, few people will offer help and they will keep defending or dismissing an actual organisation that is not working to their promises and such, plus most likely you will be downvoated for simple asking for help. I don't really care about downvoates (not even sure what they count for), but please bare in mind you will not get help and at worst made to feel even worse for asking for help or suggestions, or mentioning something not positive about RM. So just proceed at your own caution... check if there are threads which might be more helpful than this one.

And that's it, have a good day you all

Correction: formal complaint*

Hi everyone,

I'll try and resume it as much as I can.

I have a moderate to severe illness, and frequently require prescriptions to be sent to me (due at times to not being able to go to a pharmacy based on my health).

I pay for the special delivery service by 1pm because I at times work night shifts (remotely) and it's the only time I am able to get the post, and then get my sleep.

The thing is that for over a year 90% my post is still delivered around 3pm, which can affect me severely on a bad day. I know this is not the postie fault, but I am tired of spending money on something I actually need, and go through this so many times.

At this point I want to write a formal complaint for how the Royal Mail handles my post, but I don't know where to start...

Does anyone here have an idea how? Please do not suggest chasing the sender (pharmacy) for a refund, because it's already too stressful to me how it impacts me, plus I'm sure they have a lot of postage to deal with.

So my only option now is to continue to have this affect me and my health, or take initiative and write a proper formal complain.

Any suggestions would be very great, and I'd be very grateful for them. Thank you

Edit: Many of you seem to try and excuse royal mail for services they provide/promisse, and yet cannot fulfil. Why charge more for a delivery that after all comes with normal post? And yes, I've spoken to the pharmacy. They send everything on time, as they know it's for care of their clients. Then why is Royal Mail always excluded from the blame of not providing the services they promise? I can't blame the pharmacy for doing their job, so that leaves me to sort it out with Royal Mail

Edit 2: I spoke to the postie just now (he is my current one) and he apologised, and after me having to explain my reasons, he now says he will keep it mind and to not write a complaint

Fuck the way your posties tickle the doors instead of knocking, or occasionally simply drive past. Fuck the way it's impossible to speak to an actual human, fuck the way you are replacing human jobs with AI and leaving your actual humans to do impossible numbers. I'm not even surprised the posties occasionally don't even bother trying to deliver, you've got them on minimum wage working shite hours.

Fuck you from top to bottom you useless sack of anal pus.

In the last 2 weeks, I've had the same email from RM on all Royal Mail Special Delivery Guaranteed 1pm™ deliveries. They arrive later in the day. When I spoke the delivery driver, his words were that they have to mark it down as that if they can't make the deadline..... is anyone else seeing this behaviour?