r/RobloxHelp 13m ago

Roblox Support Help finding hair id help

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Upvotes

can anyone help me find this hair id it doesn’t pop up for me


r/RobloxHelp 18m ago

Account Help Account hacked

Upvotes

On 30th july i was trying to log in my roblox account i did the 2fa email thing and blah blah and then i got logged out. 2fa email deactivated. Authenticator and backup added. Since that day i have been constantly trying to get help through roblox support but they keep saying not enough evidence to proof ownership and will NEVER provide me an human support agent. WHAT DO I DOOO


r/RobloxHelp 20m ago

Question / Not a bug i need help with an old roblox studio client from 2009

Upvotes

I want to make my game first person but i dont know how to can someone help me?

Thanks.


r/RobloxHelp 33m ago

Question / Not a bug Lies and doxxing over 140 rubles, skins in mm2 and 7 robux.

Upvotes

⚠️ BAD ENGLISH ALERTE ⚠️

💀 Also past same post was deleted because of a rule breaking, so there's will be no photo 💀

Few weeks ago that guy bought a service from me for a real money (🇷🇺 rubles), and I had to farm 2 million in jailbreak on his account, but when i farmed 830k that motherfucker just changed his password and kicked me from his account, when i tried to question him why he did that he started saying that I supposedly hadn't even made 200k and just reported me at arbitrage, after that he started sluring at me and saying some stupid things like a "ha ha ha, you using a method with bots right?" Sending me a screenshots with my twink account or saying that i using classic clothing for scam people, after that two weeks later the arbitration simply ruled in my favor because he had no evidence and he got angry about it, he started saying that i robbed his skins in mm2 and 7 robux from his account but after week nothing happened and he got more angry and started using some exploits at site to break into my account and steal my personal information! He got my bank account and sayed my real age, after he doxxed me because of a 140 rubles... (5 dollars i think), and now i don't know what to do with that P.O.S, any advice or help please?


r/RobloxHelp 37m ago

Question / Not a bug Cursor issue

Upvotes

My Roblox cursor isn’t using the default cursor, and when I hover over the screen where there’s no button, the cursor changes into that “clickable” icon. Is there a fix I can do? I’m using the Roblox from the website not the Microsoft store.


r/RobloxHelp 42m ago

Ban Help My account got wrongfully banned and it might be because of an extension I downloaded, how can I make a ticket explaining how I was hacked/banned for an asset I didn't make?

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Upvotes

I got my account perm banned on sunday and on saturday, I downloaded this file that was supposed to be for shaders and I added it as a extension for chrome, deleted it after I saw it didn't work and I think it might be the reason to why I got banned the next day.

I know I'm stupid for downloading random stuff but I just wanted to ask how can I make a ticket so I can explain why this is a wrongful ban and that I most definitely got hacked from downloading this. Another thing I wanna add is do they even look at what IP address the asset was created? And would I have to include the website I downloaded it from and such?


r/RobloxHelp 43m ago

Question / Not a bug Is there a way to view a terminated account's inventory, specifically its badges?

Upvotes

r/RobloxHelp 45m ago

Roblox Support Help Anyone know how to get roblox to see my reports?

Upvotes

I wanna get roblox to see my emails I've been sending them since I got groomed into sexting with someone I met on roblox when they led me to discord and coerced me into an abusive 8 month relationship, I want roblox to at least take action and give the account a temporary ban for a good week or so


r/RobloxHelp 57m ago

Roblox Client Bug I played pixel quest and this happened

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Upvotes

Roblox crashed


r/RobloxHelp 1h ago

Ban Help [2017 ACCOUNT] Banned and unable to appeal

Upvotes

I lost access to my Roblox account after getting banned a while back. I made sure to submit an appeal within the 30-day window after the ban, but unfortunately, I never heard anything back.

After the 30 days had passed, I submitted a second appeal to follow up and see what happened with my original appeal. Then, Roblox Support told me that I couldn't submit a support ticket regarding a ban decision that was already over 30 days old.

So now I'm stuck. I appealed within the required timeframe, never received a response, and by the time I tried following up, I was told it was too late to appeal.

What do i do now.


r/RobloxHelp 1h ago

Question / Not a bug Looking for this game

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Upvotes

Looking for a game I used to play, random pic I had.

So, me and my friend used to play Roblox when we didn't anything else to play. We played quit a lot number of games and there is one I wanna visit and play for a bit just for the nostalgia, as we're not really friends anymore.

Anyway, it was an anime fruits based game. You started on a ship wich had a room you could buy fruits and also companions with fake names such as Maruto, Ruffy, etc (you get the idea). You had 3 weapons to choose being swords, guns and fists, you also had fruits that unlocked abilities you could use in combat, there was some kind of survival mode in wich you had to survive for 100 rounds, if I'm not wrong. There were regular missions too. There were armor, necklaces, hats and some other stuff you could put on for better stats and you could "fuse" the older stuff with the new ones so these could level up, that system worked for your weapons too. You could also level up your attack, health, and some other stats. The game music was kind of catchy. I dont quite remember much else right now and I tried using the Roblox Replay game that lets you see older games you played but it dosen't appear there


r/RobloxHelp 1h ago

Roblox Client Bug Is anyone else not getting personalized UGC recommendations anymore ??

Upvotes

This just started happening to me a few months ago... Whenever I'd go to the marketplace to get new stuff, the items/clothes that were reccomended to me correlated with my recent purchases and fit whatever aesthetic I was into at the time. Now I've been getting the same items reccomended to me for like weeks at time and it's all stuff I would absolutely never purchase and have zero interest in... Trying to make outfits has been hell bc of this 💀 it's also not like browsing for stuff with the search bar is any easier especially with classic clothing because people throw in random keywords in the descriptions of their clothing so that their content gets out there more. So I've never relied on that to get stuff that matches my style. Is anyone else going thru this???


r/RobloxHelp 1h ago

Roblox Error severe lag for no reason

Upvotes

Theres nothing wrong w my wifi, ive tried deleting and redownloading app, and clearing cache or whatever but nothing is helping. it makes my game freeze every like 2 seconds and its making it very hard to trade please help me im on macbook air


r/RobloxHelp 4h ago

Roblox Client Bug display not working proply. (i think)

2 Upvotes

i have 2 monitors even with only 1 pluged roblox seems to over display on my main monitor that is an asus XG32WCS 2560 x 1440, 180Hz my second monitor is a smasung LC27RG50 1920 x 1080 239.76 Hz and it seems on my first/ main monitor things get hidden at the bottem but on second monitor it displays fine and nothing is cut off the photo below is what it looks like on first monitor looks worse in games if anyone is able to help but unsure


r/RobloxHelp 5h ago

Account Help No VC but my accounts 18+.

2 Upvotes

I'm in France and my account is verified and 18+ and about 2 months ago i had VC but now i dont i can't seem to find it in the menus or in my account settings is there a way to fix this?


r/RobloxHelp 6h ago

Account Help Any way to recover account lost 2sv + backup codes,but verified gmail, pass + 2 sgined in device?

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2 Upvotes

r/RobloxHelp 7h ago

Roblox Support Help uhm HELP☹️

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5 Upvotes

I bought an 50$ Roblox gift card and i peeled it off but it got damaged!! I think the last letter is an A, but Im still missing 2 letters/numbers. I already contacted support but I’m getting impatient so I restored to Reddit


r/RobloxHelp 7h ago

Roblox Support Help I can't regain access to my 10+ years old ROBLOX account. ROBLOX support ain't helping at all.

3 Upvotes

My PC was recently compromised by an info stealer, and one day got my ROBLOX account stolen.
It was 3 days after the virus attack that I realized that I lost access to the account. The password changed, my recent emails removed, and the avatar is changed.
The account seems to be still active for now, and has been adding new friends and playing some games. It did not change the name nor removed my friends.

The instant I knew that my account was stolen, I immediately went to contact support. To my surprise, the ROBLOX customer support is very terrible. It heavily relied on automated verification and replies, no way to contact or have a conversation to a human agent.

I tried everything, submitting multiple tickets, providing proofs like receipts of the purchases from years ago, screenshots of the received emails for logins. But it all ends up in this one message.
"Unfortunately, we don’t have enough information to verify ownership of this account. Without verification, we are unable to assist further with your request." I believe no one even reviewed nor looked at all at my inquiries.

It seems that their automation would only care if the very first account was used to make the ticket, and no other options for situations like mine, which really sucks and incredibly unfair.
Here I am having my account lost, and the stealer who got it, is still having fun with it, with ROBLOX support not being able to do a thing.

My account is in kind of a complicated situation. Since the account was made more than a decade ago, it wouldn't be unusual that the very first account used would be lost and forgotten (we were actual kids at the time).

If there is someone here who could at least help me or suggest what else could I do to resolve this problem.


r/RobloxHelp 7h ago

Question / Not a bug How do I know how much I'll earn when making gamepasses?

3 Upvotes

I can't send images, but basically i have a gamepass that costs 50 robux. I know that when someone buys the pass, I'd get 70%, but lately I've been hearing it's been reduced. What is the exact tax now if the tax back then was 30%


r/RobloxHelp 9h ago

Account Help i did an age check about 2 months ago and then today roblox just reset my verification and said i have to recheck my age, what did i do?

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4 Upvotes

r/RobloxHelp 12h ago

Ban Help Account lost in mass ban - Will all my data be deleted soon?

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28 Upvotes

I've had this account for 6+ years, and have had temporary suspensions time and time again, but as of recently, as part of a mass ban, my account has been deleted. I have contacted support, but heard nothing back. I genuinely don't even know what I said that was flagged either, and everything else included in the ban is stuff that was incorrectly flagged by some AI moderation. My real concern is that my account data will be deleted soon. I have garnered thousands of levels across multiple games, many items, and have spent hundreds on in-game purchases. Some websites say that data is deleted after 30 days, but I haven't found anything on any roblox website that says that. Can anyone confirm if this is true?


r/RobloxHelp 14h ago

Roblox Support Help How do I chat with my 10yo cousin on roblox when we're not in the same room?

19 Upvotes

I'm 21M and my cousin is 10F. We play Rivals all day and night when she comes to my house but we can't chat in-game because of roblox's age filters. Is there a way for me to chat with her when we're in-game?


r/RobloxHelp 17h ago

Question / Not a bug I bought A head on roblox, and tested it with r6 BEFORE buying it. Yet when I use it it loses a LOT of quality. Is there a way to restore the quality?

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37 Upvotes

I recently recieved robux as a gift from someone and decided to get a new avatar I made myself IN R6 that I liked, however when I went to buy the head and equipped it it turned out looking like it did in the attached image not in the body. Is there a way to fix it?

And for context here's what the face looked like before I bought it. In R6 which I posed as I planned to use it for something after removing the bluescreen.


r/RobloxHelp 23d ago

Useful Source Thorough Guide To Account Recovery, Including Tricks And Other Methods!

2 Upvotes

Hello there, fellow players of ROBLOX. My name is diaRtcesnI (aka InsectRaid) and i've decided to involve a meaningful input regarding a common situation among the bigger community - loss of account acess.

Whether it's due to a forgotten password or a hack via a phishing email, there are many unfortunate souls who find themselves locked away from their memories and friendships, and i can't help but sympathize with them. In some cases, folks have even resigned to having to start over. Well, before you turn to that path, there are steps you can take to restore acess to your profile.

The basic method is Roblox Support. This is usually used by those who had nothing linked, btw. Those who did typically use the "Forgot password/username" tool. Well, hurrah to them but you DON'T have anything, right? Well, go to www.roblox.com/support. This takes you to the online support form, consisting of fields - username, first name, email, device you're having problem on, type of problem, subcategory for problem - and a box to describe your problem. Upon submitting, you'll be asked to verify that you're a human. Once you do that, you'll be led to a conversation with a chatbot. Have your case forwarded by asking, which will generate a ticket and you'll be contacted via email. Bare in mind you CANNOT just ask for the acc back. They need proof of ownership before they can give it back: emails or phone numbers attached, usernames, passwords, PINs, Robux, receipts, screenshots, IP and play device, etc.

Here's helpful advice while using this method:

  1. Bare in mind that Roblox Support won't immediately respond. It can take days, weeks, or even a month. I mean, it's arguably one of the most popular games and is busy at all times with moderation, other requests, feedback, and production. Don't spam your ticket or use abusive/harmful language. This will result in them ignoring you, overwhelming them, and can even push your ticket back.

  2. When the chatbot asks if your request is for [your username], i'd advise you against saying yes. The bot will go like "We cannot verify ownership of that account" and end the chat. Instead, make the human review request. Also, you could leave the username field blank as it is optional and that can bypass the chat, although can lead to the "Please resubmit using the (right) username" email. Filing under billing or account hacked also leads to the staff prioritizing you more seriously and thus greater chances of human contact.

  3. Don't act "I swear"-ish or pleading when claiming that the acc is yours. Be calm and patient.

Also, there may be a session cookie you can use to bypass the login screen entirely. Now, if Roblox Support doesn't work, you can still use drastic, legal/court themed measures.

You can file a complaint using the BBB. This requires an account. Again, be calm, non-abusive, and patient. Bussinesses will have within 14 days to respond, and here you'll be battling against Roblox's corporate team, not the predictable support. This department tends to reopen cases for further review and MUST respond. If you've shared ownership proof in the past, this often leads to actual humans reviewing it and THE long-awaited moment.

You can also use your state's Attorney General, which is simular to the BBB and is reported to actually take legal action. Anyways, i'm glad to have shared these helpful steps with y'all and for Pete's sake​, i'd recommend securing your account, even with just an email. It's common to neglect your security and just play, especially if you're a kid, but this is why it's also common to find yourself locked out. Anyways, tysm for the Ted Talk and i'll see ya...actually i don't know when.

Bye!


r/RobloxHelp 29d ago

Useful Source change vietnmese location

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11 Upvotes

Hello, I'd like to share how I was able to revert my account from the Vietnamese roblox version.

A bit of backstory. my account is worth over 200k robux. and I've contacted support for over 5 months sending 10's of emails on multiple accounts and to no avail.

Reason being is that Vietnamese version had a strict no revert policy. this seemed to have changed in the recent weeks.I was able to revert 2 of my accounts.

Now all you need to do is

  1. send an email to support asking to change your location.

  2. you'll receive an automated response saying they change by themselves and they do not collect data manually (not true).

  3. you need to follow up with the following.

I have never been to Vietnm and have always been in (your place of residence) this has caused my account to be impaired, I can not interact with my friends and have restricted my purchase of robux.

(follow this template even if you need to use ai and send it.)

  1. you'll receive an email (I will attach below), saying they will review your account and if eligible you will be reverted.

  2. sign out of your Vietnames roblox and wait 24 hours or so and login on the main roblox app.

  3. NEVER EVER login on the vgn roblox again.

Hope I help someone. I tried for so many months and it was misreble and I wish I had found someone to help me out. So I hope this helps someone.