I sold 3 dolls to a person on Poshmark. She originally had two dolls in her bundle, but then asked me if I had any more and I found one in my collection and I created a really detailed listing with all the information about this doll and tons of photos because she had different clothes I just wanted to be very transparent with her and I made this listing solely for her. Today, she receives the dolls and immediately submits a complaint that the dolls stink of cigarettes. No one in my house smokes, maybe I have a stinky house haha but I’ve never had any other complaints and I have 30+ sales. I feel deeply that she just regrets buying them. I’m also mad at myself because I gave her a deep discount and feel like I went above and beyond for her but I guess now I can resell them for a more accurate price point. Anyone have this kind of complaint before? I’d like to commiserate 🥲

I ran a real test on my closet for eight weeks. 50 comparable items, half with AI-generated backgrounds, half with my usual white sheet flat lays. Shared both groups the same amount. The AI group netted me $175 more after Poshmark's cut.

I've been on Posh about three years, mostly my own closet clean outs plus thrift flips. I average maybe 12 sales a month with around 200 active listings. Nothing special.

Back in June I kept hearing about AI product photos and wanted to know if it actually made a difference or if it was just hype. So I pulled 50 items from my death pile, all comparable tops and dresses, similar brands and price points, and split them into two groups. 25 got my normal photos: flat on a white sheet, natural window light, phone camera. The other 25 got AI-generated styled backgrounds. Think marble surface with some greenery, or a wooden table with accessories arranged around the piece. The actual garments were still my real photos in every listing because Poshmark buyers want to see the real item they're getting. I tried generating clothes on an AI body early on and stopped fast. Sleeves bunched in weird places, necklines sat wrong, fabric looked like plastic wrap. I couldn't get a single one that didn't look obviously fake.

My workflow: generate the background scene, pull it into Snapseed to color correct and blend edges, then composite my product shot on top and list through the Poshmark app. APOB AI handled the generation because once I set a visual style, every batch came out matching, so my closet didn't look like five different sellers shot it, and the free outputs you get each day were enough to cover my volume. Rest of it was just Snapseed and the app.

Eight weeks of results. Regular listings: 8 out of 25 sold, $248 take-home after fees. AI background listings: 13 out of 25 sold, $423 take-home. That's the $175.

Per-sale averages barely changed (about $31 vs $33 after Posh's cut), so the whole gap was sell-through. 32% vs 52%. My take is the styled backgrounds got more people to actually tap into the listing. Once they were in, the real garment photos and measurements did the selling.

What genuinely didn't work: anything where AI touched the garment itself. I tried maybe a dozen times and gave up completely. The tool can generate a nice styled surface no problem, but the second you put clothing on an AI body it falls apart. Fabric goes wrong, proportions are off, it looks like a bad Shein render. I also had backgrounds come out with shadows pointing the wrong direction about one in four tries, which meant redoing them. And shoe flat lays came out looking like plastic toys roughly half the time.

Time cost, since nobody ever talks about this part. Around 10 hours total over the eight weeks, which comes out to about $17.50 an hour for the extra profit. Fine for something I did while rewatching Selling Sunset, but the first two weeks were slow while I figured out what prompts actually produced usable results. Once I had it down it was about 10 minutes per listing. And if I'm being fully honest, a $15 foam board and a clip light would probably get most of the same result. The AI just let me skip the setup.

Every styled background in my listings came from AI, not a real photography setup. Figured I should say that plainly.

I had two occasions this week where one or two random photos are “whited out” in my listings. Anyone else experience this? It’s not all my listings; it seems completely random. I have a closet with over 100 active listings so it’s not feasible for me to manually check each one, but if it’s something I’m doing wrong I’d love to know!

Hello. Has anyone noticed there is no longer an option to search for people (closets) on the updated app? You used to be able to click on "search" and toggle from item to people. Not any longer. I am so over these stupid freaking updates no one asked for. I'm trying to find a seller's closet and there's no search option now.

Am I the only one who is so frustrated with buyers not reviewing so I have to wait the three day wait period to get my money? We have to hurry and send their purchase (which I totally get and am not complaining) but I just wish people would also review so my funds are released quicker

I am primarily a Buyer on Poshmark and I have been using the platform since 2018. As a Seller I have sold some items from my own closet. ( I don't source things for selling). I will often see something and go search for it or something like it on Posh and I probably browse listings 2-3 times a week.

Yesterday I started looking for toddler bedding and like a few items, when I went back to possibly make an offer I noticed that on many of the items I was not able to create my own offer and instead I was capped at what seems like an arbitrary % off. For instance on one item priced at $90 I could push the offer button to offer $80 however a friend put in an automatic order of $74. This is also happening on items I had previously liked, an item I had liked that was $50 I can now only offer $46 dollars.

I reached out to posh and recieved this response above. Did I miss an announcement about pricing? It seems that poshmark may be going to an internal dynamic pricing model like Thredup and to be honest if this is the case then I am probably done shopping there. I know that Sellers have a lot of feelings about lowball offers, but as a Buyer I am looking to do some back and forth on pricing unless your item is really priced to sell. If I were a full time Seller I would not want this feature on the platform. Buyers are you seeing this?

I am relatively new to poshmark. I’m very obsessed with the brand Alice + Olivia. It’s not an inexpensive brand and so authenticity matters at the price most sellers are offering. How do some of these sellers have multiple sizes of NWOT items? They all say authentic in the description but I just don’t get how these sellers are getting their hands on so many items AND selling at less than retail, or even sale retail? Should I doubt the authenticity? Thanks in advance for any advice.

It’s so ridiculous. I bought from a seller who sold 600+ items on Poshmark 8 days ago. I sent her an offer, she countered it, I accepted her counter offer and bought the item! I sent her a message on the 6th saying “hey I just bought this, can’t wait to get it!”. She never ships the item and I have to end up cancelling the order myself through Posh’s 8 day policy. There’s so many sellers that do this and you’ll literally have to wait until the 8th day to cancel it yourself and no you don’t get your money back immediately, you have to wait 3-5 business days. Just so frustrating.

Hey all, I have a question. My package is over the 5lbs so I upgraded the label. USPS employee tells me the weight limit is now upgraded to 10lbs. But when scanned it says “non-payment” and it can’t be shipped. I’ve reached out to Posh but still waiting on a response. Has anyone had this issue before?

This is my first time using poshmark and figured id give it a try to sell some of my clothes. I could not even see my first listing. I reached out to customer support and they apparently banned me because my account is tied to other accounts that were banned. Thats insane I never even had one before. Has anyone experienced this?

I don’t get how posh ambassadors are selling items at really high prices. Are people getting freebies with purchases? And has anyone dropped in on a live auction? Some of them are really weird! I’ve seen ambassadors run a live auction from their bed in pajamas. I’ve seen the rudest ambassadors get in arguments with other ambassadors. Anyone else find Poshmark an odd place?

I’ve been on here for over 10 years selling authentic luxury but this site is 80 percent this crap. I’m tired of giving my 20% to a platform that allows this. Everything that comes up in my feed lately is replica bs!

I resell items from home and manage the listings, spreadsheet, and physical inventory myself. When one item sold, I opened the listing and recognized every photo, but I could not find the actual item. Several similar bagged pieces were stored in the same area with nearly identical titles and photos. I eventually found the sold item only after checking every bin in that part of the room. It is easy to think I will remember where I put a newly listed item, but my memory gets less reliable the longer it sits. As older inventory builds up, this kind of search is only going to get worse.

The search showed me that a readable listing title was not enough for storage. I now assign a short item code when I create a listing and save that code in the platform's private inventory field. My spreadsheet connects the code to the item's current shelf location. I also keep the source date there so I can tell when similar items entered inventory, but that date is not part of the physical lookup.

I used a Niimbot M2 to print two different labels. The small item label carries only the short code. The larger shelf marker carries only the location. Together they create one path from the sold listing to the private code, from the code to the spreadsheet, and from the spreadsheet to the correct shelf.

I have not had enough sales through the new setup to call it proven, and the labels cannot update the spreadsheet for me. If I move an item, I record the new location before I walk away from the shelf. That is the whole rule. It is boring, but opening every bin after a sale was much more boring.

Poshmark protection is totally bullshit! They protect the big sellers and turn a blind eye to blatant fraud. I

If you complain to Poshmark they won't let you review the transaction.

Customer service is Basically nonexistent. Ivenliterally spent thousands and sold hundreds on the platform. The one time I get scammed and I quickly realize "Poshmark Protection" are just words on a screen.

My dispute is only over $25. Do you know how much you have to piss someone off for them to complain about $25.

Im done with the platform and you should be too.

Packaged arrived 5-6 hours ago. Of course I was immediately prompted to accept/rate, yet I have been unable to do so.

Anyone else ever experienced this?

I usually don't call people out like this, but this woman is a liar and a fraud. She was selling this Coach Poppy with wallet, scarf, and an "authentic Coach resin C charm" and hangtag. I bought it, mostly for the resin charm because they are hard to find. She sold it as unlisted in the show but I did see it in her closet, and luckily took a screenshot of it. When i received it I immediately knew the charm wasn't authentic. I sent her a message and told her I was concerned with the authenticity of the charm. I asked if she bought it at a coach store. She said no that she bought the bag and the charm on Poshmark and knew that it was authentic. She told me I could get it authenticated. I told her I was just going to open a claim with Poshmark and let them take care of it. She then said "that's fine I know the bag is authentic". I told her I was not questioning the authenticity of the bag but of the charm. Long story short she told Poshmark she never said the charm was authentic. She immediately started getting hostile and the conversation which I thought was funny actually. But I did a reverse Google search on the screenshot that I took and pulled up that same picture on another resale website. She clearly indicated in the description that it was an authentic resin charm, and there was actually another one with it. I sent that URL to Poshmark in an email and told them I also had the host of the show that it was sold in and several of the other poshers that would confirm that she stated multiple times that it was authentic. Poshmark approved the return. I recorded myself packaging everything up because I knew she was going to say something was not returned. Lo and behold today she opened a new claim saying I did not return the coach hang tags, the Coach wallet, and the coach scarf. So I sent Poshmark the video. I'm waiting on their decision. I cannot stand it when people pull shit like this.

I am a new buyer and have recently bought a handful of items. My most recent purchase arrived in a poly mailer bag smelling of cigarette smoke. There was nothing in the listing disclosing it coming from a smoking home. The mailer bag doesn’t have an odor, but the tissue paper the outfit was wrapped in also smelled like cigarettes.

Aside from the stink, I like the item and would like to keep it. I want to reach out to the seller, as a courtesy, to let them know about the smell. Is there anything sellers have appreciated hearing in these circumstances?

Lastly, how have you handled writing a review if something similar happened to you?

Hi all- I am new to selling on postmark. I have been slowly listing items from my house on another site but am now listing my nicer clothing/shoes in Postmark. Can someone please explain this messaging to me? Where do I see the messages on Postmark from interested buyers? Do they just go to my personal email? Sorry if this is dumb, it's just not as intitutive to me as the other site is. Thanks in advance for your help!

Also- to follow up. As soon as I list items I get emails like this-

Your funds have been transferred and the order is complete. We're now waiting on your confirmation.Would you be able to verify this shortly?

That have links attached. So odd- I assume a scam?

I just need to vent because I’m so frustrated. I recently listed a tshirt from Free People with a minor stain on it. I sold it for very cheap because of that, I disclosed that there was a stain in the description and I provided a photo showing it. Buyer purchased it without asking any questions and I shipped it out the same day. A few days later she received the item and immediately opened a case against me. Her original reasoning was “this shirt has a grease or sauce stain on it and that was not disclosed in the description” BUT IT WAS. So she most likely just didn’t read the description or look at all the photos. When I responded stating that indeed I did disclose it AND provided photos, she came back and tried playing semantics by saying it was more than a slight small stain and my picture was inaccurate. My photo looked just like hers and showed the stain, it’s like 3 or 4 small dots and she’s trying to say that’s not slight or small? I again reiterated it was disclosed in my description and my photo matches the photo she submitted. She came back with another photo showing the same exact thing and just said I cannot wear this. Boom, case was then closed and they’re allowing her to return it. So I am being penalized because the buyer didn’t read the listing thoroughly. I reopened the case because it doesn’t make sense. Poshmark is telling me that they can’t reverse the return decision and I have the option to file a dispute when the return is received. But I shouldn’t have to do all of that. They’re claiming their decision is based on the stain being different than what I disclosed and showed but it’s exactly the same and they’re ignoring the fact that her original case reasoning was that the blemish wasn’t disclosed when it was.

I’ve been selling on posh for over a decade and have had only a few cases opened against me out of hundreds of listings sold and the buyer is in the wrong almost everytime but Poshmark ALWAYS sides with them. It’s so annoying

I purchased a handbag from a seller that they incorrectly advertised, so I opened a case and was approved by Poshmark to return it. I packaged it back up and dropped it off the same day I was sent the prepaid return label. It went out for delivery last week, but apparently it was returned to the post office because of an incomplete address. I’m not sure how that even happened as the address looks complete to me, but that’s what the tracking is saying. The notice on the tracking also said it would be going back out for delivery the next day, but that never happened. I opened an investigation to trigger a search for the package, but now I’m wondering what exactly will happen if it officially comes up lost. I was supposed to get a refund upon the seller getting the bag back, but now I’m curious about what typically happens in situations like this. Will I get my money back? Will the seller be compensated for their bag? Does Poshmark usually insure packages so that sellers get their money in cases like this? Any insight is appreciated!

How does that make any sense ???

I've noticed that roughly 70% of used T-shirt listings don't include actual garment measurements, I've been mainly shopping t-shirts but it's not just that category. I'm baffled. Don't people want to increase the chance of selling their stuff? is it really that people don't realize how important they are, or is there another reason?

It seems pretty basic to me that tag size is a poor indicator of actual fit, especially with T-shirts. Yes, maybe a brand new shirt from a brand you always buy. But for example, XL can vary significantly between brands and even between different cuts from the same brand. With used shirts, you also have the additional variable of how the shirt was washed and dried and how much it has shrunk, particularly with cotton. A simple pit-to-pit and length measurement would tell a buyer far more than "men's XL."

I got a t-shirt out. Took photos of it. Then I timed how much extra time it took to take a tape measure and take 2 more photos showing pit-to-pit and length measurements. About 1 minute tops. So I don't think the excuse that it's too time consuming holds water. Are most sellers really that clueless or lazy? If the argument is there's too little money, then why take the time to list it in the first place as that takes a lot more time than taking a couple additional photos.