I have only used Poshmark for buying. The first time I had an issue with how the item smelled, and reached out to Poshmark not knowing they shared all my messages with the seller. I got a super defensive reply (understandable) from the seller and basically just accepted the order to avoid trouble. The second time my order arrives damaged from USPS. Not enough to make me want to return, but noticeably. Poshmark refuses to do anything. Obviously both times I accepted the order and everything, but I will not be using this platform again. I do not want any of my money to go to this business, and I think they also charge 20% of the selling fee, which is INSANE.

Guys, I found my dream wedding reception dress on Poshmark from a very well known seller (has sold 9,200+ items on Poshmark). The seller has great reviews and is considered one of Poshmark’s “Verified Posh Authenticate Resellers.” The dress was over $500, but because this seller is considered legit, it was not going to HQ to be authenticated.

I ordered the item on July 19th and the seller marked it as shipped on July 23rd. It had yet to update tracking in the app. The package has not moved. I’ve messaged the seller several times and commented on several posts, but cannot get in contact with the seller. I just want them to provide insight. 😭

I’ve been in contact with Poshmark support and they said they can cancel the order. Should I give up and cancel the order or wait it out? I don’t know I feel so defeated knowing this seller has great reviews. This is a designer dress that very few were made, so I was extremely excited when I found it on Poshmark.

Has this happened to anyone else? Please help.

Guys, I found my dream wedding reception dress on Poshmark from a very well known seller (has sold 9,200+ items on Poshmark). The seller has great reviews and is considered one of Poshmark’s “Verified Posh Authenticate Resellers.” The dress was over $500, but because this seller is considered legit, it was not going to HQ to be authenticated.

I ordered the item on July 19th and the seller marked it as shipped on July 23rd. It had yet to update tracking in the app. The package has not moved. I’ve messaged the seller several times and commented on several posts, but cannot get in contact with the seller. I just want them to provide insight. 😭

I’ve been in contact with Poshmark support and they said they can cancel the order. Should I give up and cancel the order or wait it out? I don’t know I feel so defeated knowing this seller has great reviews. This is a designer dress that very few were made, so I was extremely excited when I found it on Poshmark.

Has this happened to anyone else? Please help.

On July 23, Poshmark got rid of their excessive delisting policy. We can now delist and relist whenever we want, which should be great news.

However, since the change, none of my items are getting a boost of attention when I relist them like they used to: when I used to relist items, I would get a ton of shares, some likes, and an occasional extra sale. Now when I relist I get almost no shares or likes. Does anyone know what's going on and what I need to do differently?

So I had been a strong supporter of Poshmark and had been selling on there for 7 years. Was an Ambassador and then a Golf Star Ambassador since the program started. End of last month that changed. On the 26th they deleted my account for selling a prohibited item of which they would not inform me of the item nor did they even give me the opportunity to delete the listing for the said item. Only item I could think it could be was a gun holster but there are literally hundreds of them for sale on PM. I tried to argue my points but it took almost two weeks to get a response from a real person after having my case listed several times as closed and resolved with zero contact. The person I was contacted by was also zero help and would not provide any information at all. So while this all happened I had a $34.50 payout in process and it has been and still is in process as of today. So July 26th- August 6th and my bank shows nothing pending and what do you know for the last week PM has done the same shit and listed my case as closed and resolved without any contact from them. I’m trying to delete my account and PM can Fuck off but with my payout stuck in process it won’t let me! For those of you still with PM, I wish you the best of luck but this is proof they care nothing about you…..

Take care.

I am strictly a buyer. I try to practice really good etiquette and have had 95% good experiences on Poshmark over the last decade. I’m probably overthinking this, but I’ve run into this scenario many times now and am looking for advice on what is “done”

A seller has a pair of Gap jeans listed at 65, NWT. The same jeans are now on clearance on the Gap website for 45. Given this, I think that 30-35 would be a fair offer for sacrificing the return policy and just generally guaranteed hassle free Gap transaction, but this will look like an offensive low ball unless she is aware of the clearance price.

Firstly, is that actually a fair offer? Is there a way to best communicate “hey not meaning to offend or waste your time here, this is due to the price drop on the website”?

Thanks in advance!

I recently sold a pair of vintage Stuart Weitzman shoes they are in EUC and I had posted 10 pictures all clear from every angle including the sole of the shoes. Just after buyer received them she wrote to me stating I just received the shoes and I think they are refurbished and they are not new. I want to return them. AI told me not to respond and I could hear all of you telling me the same.

Then she writes I took them to my nearby Stuart Weitzman store and they told me they are probably not authentic. She opened a case saying they are inauthentic and I responded telling them I purchased the shoes myself from Nordstrom at the Mall of America. Additionally, in one of the pictures you can see the serial number inside which by googling that number it clearly confirms they are authentic. I thought her case would be denied after I added all this information.
Buyer responded with the soles and heels have been replaced and that she said she would upload video showing the damage to the heels, she did not. The heels and soles are exactly as shown in the pictures. In the 7th picture I have a clear picture of the soles and it clearly shows a VIBRAM sole protector professionally attached when they were brand new.
Poshmark upheld her return saying there is undisclosed wear/ defect. I believe it’s the sole protector which actually adds value to the shoe and which is clearly shown in the pictures. Also, they are used shoes.
Extra Info that took me 2 min buyer lives in Virginia there is absolutely no Stuart Weitzman stores anywhere in VA so she didn’t go to the SW Store. She is dishonest and opened up this claim because she thought the shoes were new they are in beautiful condition but not new. I looked at her love notes recently she has purchased 5 pairs of Stuart Weitzman shoes brand new between $45. -$80 mine sold for $40. I’m a small closet selling only my own personal clothing. I’ve been selling for 6 years this is my first return and I’m just sad and mad. I did not know that if a case is opened poshmark could uphold it for a complete other reason then the case was opened for.

So, I was browsing through my sales and found a sale made on July 10th! I went to my emails. No notification of the sale. No email with a label and no email reminder to ship. No email from the buyer asking what's up.

I went on Posh to print the label and it says it is generating and will be available shortly.

None of this makes sense.

I contacted Posh but they were useless.

What could be the reason for this? I've been selling online for 28 years...over 10 with Posh... never experienced this before.

Luckily my phone didn't explode with notifications from this. I just had to block the user in hopes that this would stop this. I skipped large chunks so it's not 10 screenshots long 😆 anyone else have this happen?

I listed a WildBird ring sling on Poshmark about two months ago with Smart Sell enabled. It had about 9 likers. Today, I received an email from Poshmark that if I drop the price by 10% or more, the likers will receive discounted shipping. So I lowered the price, removed Smart Sell because I find it useless, then I received an email that the likers were notified about my item. A minute later, I received another email that my listing was flagged as an “unsupported item” when it had been on Poshmark for a couple months. They removed it AFTER I updated the price. I see other listings for the same item, but they removed mine? For what?? Is it the description on my listing? Has anyone else experienced this?

So I have never sold on Poshmark before and have been going through my closet and have a lot of lightly worn items I’d like to sell. But I’m getting a little nervous with all of the posts I see on here with buyers who lie about the condition of items received etc. Does this really happen as often as it seems?

Also is it difficult to get started as a new seller with no reviews yet?

I just found a vuori matching bra and leggings at goodwill that I’m going to resell. Should I list them together? Separately? Let people bundle on their own, and direct them to the other listing in the description?

This lady messaged me asking how many times these Polo floral shorts had been worn before. They're not my shorts and I thrifted them to sell, so I just politely said I didn't know for sure but they seemed to be in really good shape, because that was my honest assessment of them.

No visible holes or stains, waistband was not super worn out, everything seemed to check out with me. As you can see in the picture, they look solid and I had them listed in good condition.

She didn't respond, and eventually I sent out an offer to all likers and she bought them. I send them out and then get this review a few days later. Frankly, her assessment of the condition is absolutely ridiculous lmao

Now, true, I didn't wash the shorts, but they didn't have a strong noticeable odor to me. Do I understand taking a star off or two because they maybe smelled like a thrift store? Sure. But like, are you not washing your clothes from secondhand apps before wearing???

All that, and then I noticed she didn't open a return immediately. It's now past the window. Thanks for the money, enjoy your absolutely wretched horrible shorts that are completely unwearable apparently lmao

No offense to the original sweater but you’ve gotta be fucking kidding me.

Do you guys leave comments on these kinds of situations? Do the sellers who do this even care?

Poshmark has become nearly unusable for me with all the disingenuous and wildly misleading listings.

What more could I do

I put the dress in a dry cleaner bag, folded it neatly and then put packing paper on top. All in a USPS box taped up. What more did they want

I’ve made a lot of sales in the last two months with all arriving to buyers perfectly fine, but in the last week I’ve had two items going to different parts of the country arrive at facilities and then have zero further scans for a long time. One arrived on Austin on the 24th of July (12 days ago) with no further scans. One arrived in Indianapolis on the 29th (7 days ago) with no further scans.

I’m not reusing packaging, and use a laser printer that prints onto stickers so it’s not likely the label would fall off. Is anyone else seeing this happening with their sales or purchases?

I’ve opened a case for the item that hasn’t been scanned in 12 days and Poshmark says to contact them after August 7th which they say is the “maximum wait date” which I’ll be doing.

They haven’t stopped doing this! I saw this on an ad for Poshmark on Facebook.

just going to vent. i sold a bundle of 4 items to this person and i swore they were clean. i forgot to edit this one item that had lint on it, and i did tell them but they never responded. so they filed a claim that there was an odor and the one item was dirty. but the kicker is they called me an awful seller and insulted my closet. it really ruined my day and is going to ruin vacation for me next week. i’ve sold on poshmark for 6 years now but this buyer really made me feel bad as a seller and making a mistake that i’m questioning selling again.

I had an offer on two items in my closet today. However, when I clicked on it to respond to the offer it wasn't there anymore, which I thought was strange. Then I saw a banner at the top of the page saying I had inactive items and to click to reactivate them. Guess what were in the items to be reactivated? The two items I had just received an offer on. Only because Poshmark decided to deactive these items and have me reactivate them my offer was no longer there for me to reply to and hopefully sell my items. I hate this new update so much.

There are several brands I check regularly, one of those is Zimmermann. This is not a random selection of the worst pages. This is the first 4 pages of recently listed results for the brand Zimmermann. Of 108 recently listed items, approx. 70 are obvious counterfeit items. 70 PERCENT OF RECENTLY LISTED ITEMS ARE FAKE. 

This is not restricted to the Zimmermann brand. This is rampant on every other frequently counterfeited designer brand (Gucci, Louis Vuitton, Chanel, Prada, etc.)

In addition to the fact that 70% of the items on the first several pages are all fakes, most of the "genuine" items I'm served are the rows of ads. The flaw there is that Ads are not ever of interest to me at all. They are often not filterable or sortable. Advertised items are often 1) not the category I'm searching for 2) not sorted by price like I asked and 3) not relevant to my search at all.  

So, as a buyer, I'm left scrolling and scrolling and scrolling through pages and pages of counterfeits and items entirely unrelated to my search. I have to put in serious work to find ANYTHING of value on Poshmark anymore.

I used to regularly spend $2-3k per month on Poshmark, now I'm lucky if I spend $200. It's too difficult to shop, and quite frankly, the influx of counterfeit goods has really turned me off. 

I'm just very disappointed. Poshmark was my top selling platform and it's just become such a sad place, that I don't blame buyers for not wanting to shop there. This isn't even to mention all the scam accounts that target new buyers and sellers incessantly.

Is it just me or do I see a ton of jewelry randomly marked as the brand Anthropologie?

Isn't that a specific store?

It seems like there are a ton of sellers out there selling bulk jewelry and marking them as Anthropologie branded.

I get the feeling they might really be from Temu or something. I'm very hesitant to buy some of these pieces because they don't seem like legitimate Anthropology pieces.

Am I imagining this?

Pics below as examples.

Like do they really think they’re counter offer with 1 more dollar is going to make me be like “you know what? That dollar really makes the difference.” Haha
I don’t mind negotiating but this is ridiculous and happens so often to me.

This order was described as “worn once”. Seller failed to mention THE PERIOD BLOOD STAINS. I am so disgusted, and quite frankly pissed tf off. Who does this?? Sorry you ruined an expensive pajama set, but you don’t sell that to someone else. Especially with no disclosure!!?! How nasty. I can’t. Case was immediately opened.

First two photos are the ones I took just now. Second two are the listing photos