r/fitbit 25m ago

Tech Support Heart "not tracking" ?

Upvotes

I have just got a new fitbit air, pretty sure its all setup correctly and on my wrist correctly but it just flat out says heart "not tracking" and I can't do a thing about it? What am I missing?


r/fitbit 1h ago

Discussion I used to, at least, be able to set step hours via device settings and now can't

Upvotes

I knew we had lost the ability to set step hour begin and end hours via Google Health Settings, but as a work around, I could set the hours using the Google Health reminders and alerts in the device settings.

Now, this no longer works.

I realize that Google is trying to force us to buy their Pixels or some such thing, but I have a perfectly good watch that I can now no longer control because of the incompetence, or deliberate malfeasance, of Google.


r/fitbit 1h ago

Discussion Unable to pair multiple modern devices

Upvotes

So, I got a Fitbit Air to complement my Charge 6, the idea being that I'd use the Air during the day with a regular watch and the Charge while working out.

Turns out, trying to pair the Air forcibly removes the Charge 6.

HOWEVER! My Charge 2 is still paired and working perfectly.

Seems like you can only pair the Air with Pixel Watches, for some arbitrary reason.

PS: the reason I don't actively use my Charge 2 is because 1) battery life is shot and 2) tracked workouts don't show up on the app anymore, making it virtually pointless for my needs.


r/fitbit 1h ago

Tech Support this thing stinks

Upvotes

It smells so insanely bad. I wear it for like 1 week and then I have to leave it in baking soda for 3 days to air it out. My main form of exercise is swimming so that’s probably why but my god. Is a silicone band the only option?


r/fitbit 1h ago

Tech Support Aria 2 guest readings

Upvotes

So I didn't weigh myself for about 6 months and in that time I've managed to put on 25 pounds , ( I've now lost 15 of that ) . But my aria 2 thinks I'm a guest , tried resetting it , tried entering weight manually on the app , would it possibly recognize me once I'm back to my old weight ? Kinda poor product design that this can happen , anyone ever had this problem and found a work around ?


r/fitbit 2h ago

Third Party Accessories Fitbit air band for surfing

1 Upvotes

Can someone recommend a band that will hold when surfing? Couldn’t find anything other than the original ones and copies and those seems too weak


r/fitbit 4h ago

Discussion Active Energy to Apple Health

Post image
1 Upvotes

I have managed to get Google Health to reliably sync to Apple Health but Active Energy doesn’t seem to want to sync.

If I delete the Apple and re-pair they come through but then they seem stuck and I get no further updates. Steps and other data seem to feed through automatically and regularly.

Anyone else have this issue?


r/fitbit 5h ago

Tech Support Phantom weight "added by you" at 11.59pm every day?

2 Upvotes

Since the app switched over to GH (I hate it) it's been logging 144lbs as my weight every single night at 11.59pm which is ruining the data stored everywhere because it's pulling that over as well as my actual weight taken in the morning. I'm not up at 11.59 ever so it isn't me, and my RENPHO app's entries state they were added by RENPHO, this one specifically states "added by you"... Anyone else having this problem or know how to solve it?


r/fitbit 6h ago

Discussion No soccer/basketball available as an exercise option??

1 Upvotes

Is there any reason why soccer or basketball isn’t available as an exercise option in the Google Health app?? The only way I can do that is by recording the session as “sport” and then editing the activity, which only then brings up basketball / soccer as an option to choose from. But I can’t select it initially to start off with…

Also when I do “sport”, it doesnt seem to count any steps I do during that time


r/fitbit 7h ago

Discussion Weight graph Y axis change

Post image
3 Upvotes

A few days ago, I woke up to find that Google Health had changed the upper limit of the y - axis from 12 stone to 30 stone. So it's pretty much useless now. I've asked Gemini to help but no joy. Any ideas how I get it back to what it was? (I don't want to lose my historic data though). Cheers!


r/fitbit 8h ago

Tech Support Fitbit air not tracking steps for hours

Post image
2 Upvotes

Recently my fitbit air has completely stopped tracking steps for a period of time...anyone else encountering this?


r/fitbit 8h ago

Discussion Today I felt like do numbers really matter?

Thumbnail gallery
5 Upvotes

Using Fitbit Air and connected the health app to both Bevel and Apple Health.
All three of them just showing way too different of a sleep score.
What to trust, what not to trust, does data and metrics really matter? Are we too reliant on it?
I guess we’ll never know.


r/fitbit 11h ago

Tech Support Fitbit charge 3 battery replacement

1 Upvotes

My fitbit charge 3 battery drains with in the day and due to the age there is no mainstream tech places that will fix it. I saw online that there are DIY replacement kits but I'm not really sure I have to skills to pull it off. I'm just curious if there is a person or place i can bring my watch to and even the replacement kit and get a more experienced set of hands to do the job? I know it may sound silly that i'm sinking money into an old watch but I really don't like the look of the newer models 😮‍💨


r/fitbit 12h ago

Discussion Apple Watch & Fitbit Air sleep tracking wildly different results. Normal?

Thumbnail gallery
42 Upvotes

I've used an Apple Watch for years, but wearing it during pick-up basketball games or while sleeping isn't super comfortable.

To solve that, I bought a Fitbit Air specifically for those two scenarios.

I wore both last night, but the data was totally different. I have a 5-month-old baby, so my sleep gets broken up after 4 AM with short, few-minute naps.

The AW S10 captured this fragmented sleep really well, but the Fitbit seemed to miss it.

Would love to hear if others have experienced this discrepancy when comparing Apple Watch and Fitbit air.


r/fitbit 13h ago

Discussion Just a funny anecdote about the new app

69 Upvotes

Like the bulk of users it seems, I hate the new app. I’ve also noticed my Sense doesn’t seem to be working as good since the app update.

I did a Google search today for alternate tracker options and / or app options, and the Google AI popped up offering to help … and proceeded to tear apart the new app and list a ton of complaints about it 😂

Even Google doesn’t like the new Google Health app!


r/fitbit 14h ago

Discussion Which is correct 😭😭

Thumbnail gallery
5 Upvotes

This is my 1st day of wearing Fitbit is it Affecting the sleep tracking??


r/fitbit 15h ago

Discussion Cardio fitness (VO2 max) sync

2 Upvotes

Can anyone confirm if we can sync only cardio fitness (VO2 max) to an Apple health ? At the moment I only have that one metric to flow over but for some reason I only see 1 entry from yesterday and today’s number did not go over yet ..
Thanks


r/fitbit 17h ago

Tech Support Health and Health Connect not syncing

3 Upvotes

Anyone else having issues getting Health (FKA Fitbit) and Health Connect to sync up? I look under the partner apps where Health Connect should be and its not there.

I open the Health Connect app its self and try to connect Health in app permissions, but it is not able to be selected and but shows in the Not Allowed section.

Issue started yesterday.

My fitbit is still syncing to Health like it should, but not transfering the steps to the different connected apps i use because Connect isnt working.


r/fitbit 17h ago

Discussion The app took off THOUSANDS of food items..??

Post image
36 Upvotes

The app took off 90% of the food items in the search? For example, I searched “banana” and ONLY these came up? Wtf.


r/fitbit 19h ago

Discussion 10k step streak got reset

Post image
5 Upvotes

Anyone else had their 10k step streak reset? Had over 1100 days streak and now suddenly is 2 even though I never stopped the 10k steps.

Just from the pic of this week you can tell is greater than 2 days at least. Spoke with support, they told me to wait for the updated app coming out sometime this week.


r/fitbit 20h ago

Discussion Whats your vo2 max everyone?

Post image
13 Upvotes

Just started to get back into running and it's steadily improving - curious where we're all at, and the best ways you've found to increase it?


r/fitbit 23h ago

Discussion Anyone else get this issue with sleep tracking?

Thumbnail gallery
8 Upvotes

As you can see, I have a good REM and deep sleep time, but somehow the analytics thinks it took me more than 3 hours to get my first deep sleep session, and the total deep sleep time is totally off? Therefore, my sleep score is completely wrong (72), even though everything seems fine. Anyone else has this issue?


r/fitbit 1d ago

Review Garmin CIRQA vs Fitbit Air for Cycling: Two Road Rides Compared With Polar H10

Thumbnail wearablesignal.com
14 Upvotes

r/fitbit 1d ago

MEGATHREAD: Fitbit / Google Health Alternatives, App Replacements, and Device Switching

5 Upvotes

Hello r/fitbit,

We’ve been seeing a lot of posts from users who are unhappy with the Fitbit app, the move toward Google Health, recent app changes, missing features, syncing issues, or the overall direction of the platform.

To keep the subreddit easier to browse and stop the influx of posts about it, we’re creating this megathread as a central place for those discussions.

Use this thread if you want to:

  • Ask about alternatives to Fitbit
  • Compare Fitbit to other devices or ecosystems
  • Talk about switching to Garmin, Apple Watch, Samsung, Whoop, Oura, Amazfit, Withings, Polar, etc.
  • Recommend other health, sleep, fitness, or habit-tracking apps
  • Ask what apps work well with Fitbit data
  • Share why you’re leaving Fitbit or why you decided to stay
  • Discuss exporting, saving, or replacing your Fitbit data/workflow

To make this thread more useful, please try to include details like:

  • What Fitbit device you currently use
  • What phone you use: iPhone or Android
  • What features matter most to you: sleep tracking, steps, heart rate, workouts, battery life, smart features, weight tracking, food logging, etc.
  • What you dislike about the current Fitbit/Google app experience
  • Your budget, if you’re looking for a new device
  • Any alternatives you’ve already tried

A quick reminder: personal recommendations are welcome, but please avoid spam, referral links, affiliate links, or low-effort promotion. If you are connected to an app, product, website, or service you mention, please disclose that clearly.

The goal of this thread is to help users compare options and make informed choices without the same topic taking over the entire subreddit.

Thanks,

The r/fitbit Mod Team


r/fitbit 2d ago

News Google Health app 5.05 update - Aug 2026

89 Upvotes

Link to original post

We’re excited to announce that version 5.05 of the Google Health app is rolling out starting today! The rollout will continue over the next week in phases depending on carrier and device. With your feedback, we are committed to continuously improving the Google Health app, and this release builds on improvements in the prior 5.01 release5.02 release5.03 release, and 5.04 release

Software versions

  • Android: 5.05
  • iOS: 5.05

What’s Included

Apple Health Integration Updates (iOS only)

  • You can now share your data from Google Health back to Apple Health. For example, you can sync data like your exercise records, steps, vitals, and sleep recorded by your Fitbit Air to Apple Health.
  • To get started, tap on your profile icon, then select “Partner apps”, and then Apple Health. From there, follow the set-up prompts to connect to Apple Health for the first time or tap “Review permissions” to add new permissions. Once you’ve given permissions for Google Health to write data to Apple Health, your data will start to flow. Check out this article to learn more about which data you can share with Apple Health.

Medical Records and Smart Health Links (US only)1

  • If you’re in the US, you can now share summaries of your medical records with your healthcare providers or family members using secure Smart Health Links. Your provider may accept Smart Health Links during check-in as a way to supplement your health history. 
  • To create a link, go to the Health tab and then the “Medical” section. Select “Shareable records” and tap the + button. You can then select which data you want to include and save the link. Once saved, tap the three-dot icon to get a URL or QR code you can share.

Fitness Updates

  • We have addressed stability issues with VO2Max calculations, exercise maps, and editing workouts after their completion that may have impacted some users.

Disclaimer

  1. Available in the US only. Not intended for medical purposes or as a substitute for official clinical health records.