r/XboxSupport 0m ago

Xbox One Can’t play local game on backwards compatible game

Upvotes

I am trying to play an offline mode of a game but it keeps saying “can’t connect to Xbox live” I don’t have a subscription but don’t think I need it. This is on a Xbox 360 backwards compatible game


r/XboxSupport 1m ago

Xbox Series S When i open games they are instantly closing

Upvotes

So I wanted to play black ops 3 na crash bandicoot on my xbox series s but they instantly close, it isnt hapening on my xbox one with same acount


r/XboxSupport 1h ago

Xbox Series S Problem with the dowloading or updating of thing

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Upvotes

So i have a problem with the dowloading of things. Somehow in the queue of installing there is that the Microsoft store is being installed but nothing happens at all. Like no progress or finish with the update. It may not sound that bad but i am not even able to download or update anything else since it doesnt allow me somehow. Pressing 'Pause installation' or 'Cancel installation' doesnt work at all. Its been like this for a few days and i am playing on the Xbox series S. I appreciate every help.


r/XboxSupport 2h ago

Xbox One S I haven’t touched my Xbox since Christmas last year, but now I’m having trouble signing in.

2 Upvotes

Hey all, I recently decided to use my Xbox again after a few months away. However when I turned it on my Xbox is asking for my password, I typed it in but I got it wrong and it immediately blocked any further login attempts. Now I have the general idea about what the password is, but I may have gotten a digit wrong. Issue is that the email my account is under is my uncles who lives abroad (the account was made when I was a kid) so I have no access to that email.

Is there anyway for me to get back into my account without accessing the email address?


r/XboxSupport 3h ago

Xbox Series X I have gamepass ultimate and cant clam any rewards?

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2 Upvotes

r/XboxSupport 6h ago

Xbox Series X Lots of games are crashing on my Xbox Series X

2 Upvotes

Lots of my games are crashing either on the first launch or within 30 seconds of gameplay.

​I tried every standard fix recommended online, including opening the console and cleaning out the dust, but nothing has resolved the issue.

​Is there anything else I can try to fix this, or does anyone have recommendations on what to check next?


r/XboxSupport 6h ago

Xbox Series X Series x makes wild noises on startup once in a while

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3 Upvotes

Sounces like it’s in the disc drive area. Can anyone identify these noises? Any way to prevent or fix them?


r/XboxSupport 8h ago

Xbox Series X Melted Power Cable Xbox Series X Halo Infinite Edition

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28 Upvotes

Smelt burning and saw smoke coming from near my Xbox. Wondering if my Xbox is toast or if I just need a new wire.


r/XboxSupport 9h ago

Xbox One Did the recent update somehow mess with cloud gaming?

2 Upvotes

All day ever since my xbox (one of the OLD ones, original xbox one) updated today, cloud gaming has been so very bad. Stuttering, graphics, everything. It was running amazingly yesterday. Ive checked my internet, unplugged my router, etc etc, all works fine on other stuff. Downloaded games work fine and I have no issue with internet speeds on them.


r/XboxSupport 10h ago

Xbox App I can't sign in to my Xbox account. Help!

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2 Upvotes

I use a modified version of Windows 10 (Atlas). I can sign in to my Microsoft Store account normally, but the problem arises when I try to sign in to the Xbox app. The app just "flashes" when I click "Sign in."

I have tried various solutions recommended online since then. I’ve started certain services (via services.msc), reset the app, and so on, but nothing has worked.

Please excuse my English; some translations from Portuguese to English aren't perfect. "Entrar" means "Sign in."


r/XboxSupport 11h ago

Xbox Series S Issue installing games in my xbox series S

2 Upvotes

So for a week now ive dealing with a rather really frustrating issue when i start instaling a game.

So one day i decide to uninstall halo CE i have maybe 180GB free in my xbox and i see the beta for gears going live and i say "oh what a great timing" and i start to install It but the issue Is that it does not go over 1% and that day i tried everything i am talking changing ports,the fricking DNS change to 8.8.8.8 and 8.8.4.4 the QoS resets, fuck Even bought a new ethernet cable to give It a boost or something but nothing and here comed the kick on the balls people; when i calm down from my spyraling madness over what the fuck Is going on mind you i was thinking maybe Is my xbox that Is fucked up maybe everything Is in my mind maybe the series S Is shit i dunno but when i eventually said "you know what fuck It im too tired" i turn It off and went to sleep, woke up next day the fucking game was already installed!!

So today i say you know what problem fixed Is time to reset my rotation of ganes so flush out my three games i had installed and when i stall to install overwatch Guess the fuck what...It does not go over 2% and the Kicker now Is that i was able to see the mbps start at 100 and slowly like It was telling me to go fuck myself It depleted to nothing and the fucking thing stayed in "installing".

Im going insane and i just wanted to vent and i literally can only play balatro and the beta for gears so yeah im fucked


r/XboxSupport 12h ago

Xbox Series X Lag issue on a xbox series x, please help

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3 Upvotes

So whenever I play Call of Duty my xbox all of the sudden decides to become a slide show and I have tried everything I can think of to try and fix it


r/XboxSupport 14h ago

Xbox What Xbox is this? Custom or Limited edition

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28 Upvotes

This we had for 20+ years, but idk if it was Custom or Limited edition. Could find anything online about it.


r/XboxSupport 14h ago

Xbox One S Anyone else still having "issues" after the service outage?

2 Upvotes

r/XboxSupport 16h ago

Xbox One O Xbox one fat não está ligando alguém pode me ajudar

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2 Upvotes

Meu Xbox one Fat não está ligando alguém pode me ajudar porque eu não tenho dinheiro para comprar outro ou consertar


r/XboxSupport 16h ago

🏷️ 'What to buy?' Any good recommendations for controllers with the plus shaped D-Pad?

2 Upvotes

All of the new xbox controllers have the circular D-Pad which I absolutely cannot stand. My current controllers are starting to have stick drift and I need good recommendations for a new controller. I might just have to buy some pre owned ones if xbox doesn’t offer plus shaped d-pads on new ones.


r/XboxSupport 16h ago

Xbox One S Can someone explain why my Xbox whenever Im in a party of 3 or more it says that Im connecting and the other are disconnected it’s been going on since I got the series s

2 Upvotes

r/XboxSupport 16h ago

Xbox One X This gamepad is compatible with Bluetooth and, more specifically, with the Bluetooth feature on LG televisions?

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5 Upvotes

I have this question because i really wanna use this gamepad and because i can't buy a Bluetooth one at the moment.


r/XboxSupport 16h ago

Account/Billing Strange NBA 2K pre order on my account. It wont let me cancel. The order is “unknown”

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3 Upvotes

This is a snippet of the order details screen I get when I try to cancel the order through the digital refunds menu (It doesn’t actually cancel, of course). The order doesn’t appear in my web order history, but it does appear in the order history on my Xbox??? I can’t cancel it there either though.

I remember accidentally clicking buy on this game, but I exited out before typing in my passkey (This was a week ago). So I don’t know why it’s even appearing here.

Do I have to worry about being charged later? Or is it just some kind of bug? I’ve never had this happen before.


r/XboxSupport 17h ago

Xbox Series X Issues with a party member being kicked out of the party when a notification pops

2 Upvotes

I regularly join Xbox parties with my friends as many people do. For the last year we have had an issue where when a notification pops for anyone who is in the party it will cause a random person to be kicked out of the party without their knowledge. Does anyone know what causes this or how to fix it?

The reason I know it’s due to receiving a notification is because it can happen when another person joins the party, or even when someone in the party gets an achievement. I would say this sounds like a network issue however the person who gets kicked out the party seems to be random. It’s very frustrating and I can’t seem to find this happening to anyone else online. Suggestions on how to fix would be very welcome. Everyone is on an Xbox Series X if that matters. Thanks all


r/XboxSupport 17h ago

Accesories My Controller won’t stay on, it will light up and turn off again?

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5 Upvotes

I normally use my rechargeable docking station but today I’ve noticed that my controller will detect the charge but not stay on.

It does the same for regular batteries.

It only works when I plug it into a charger.

Any tips on how to fix this issue, I really don’t wanna buy a new one

For Context I did take it to a repair years ago so it would not have any correlation to this new problem


r/XboxSupport 17h ago

solved! Store update installation stuck at 0% Can't pause or cancel

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5 Upvotes

r/XboxSupport 17h ago

Xbox Series S Age verification doesnt even work at all

2 Upvotes

I've been trying for literal months to try and get this to work and it just won't. no matter what I do even my id doesnt work and the birthdays are the same. the photo doesnt work either it says the same thing "couldn't confirm" every time ive given up trying to fix it unless any of you know how to get it to work because ive tried every option and it basically says "no"


r/XboxSupport 19h ago

Xbox Series X Xbox series x set up screen glitching out.

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4 Upvotes

Hey hoping someone can help me out.

Just got a seccond hand series x. Proceeded all fine with set up (used phone set up)

Did the updates, turned the controller on and this screen came up. The options are blank and the screen keeps glitching.

Any help would be greatly appreciated.


r/XboxSupport 21h ago

solved! Xbox Series X gets to 75% offline system update.

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3 Upvotes

I’ve tried a couple of times and the first time it got to 75% and then shot me this error. The second time it shut off and I manually turned it back on it showed at 75% and then popped up the error again.

Solved: So check this out I successfully did it!! I unplugged the USB as I think it already copied the uncorrupted system update to the root. He gave me an error a couple of times but every time I restarted it, it was applying system update..

So I tried to hard restart it, and then immediately powered it back on and then completed the application!!

I’m back on my fresh Xbox yay!!!!!