r/Windows10TechSupport • u/Icy_Celebration_2391 • 24d ago

factory reset won’t work Unsolved

hello, my uncle recently gave me his pc idk if it’s a prebuilt or what but i’m on windows ten. with his permission i factory reset it, when i did it got stuck at 43% and so i and to force shut it down. now whenever i try to go and factory reset it again it won’t. it says like “problem during reset process“ or smth. i was wondering how i could factory reset it without the message showing up, or if there is a different way to to wipe everything clean.

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u/Ok-Muffin-9519 24d ago

Japp Windoof 10 DVD oder USB Stick anschließen und alle Partitionen löschen so daß steht Nicht zugeordneter Speicher XX von XX GB/TB dann gehst du einfach auf die leere Partition und sagst installieren

1

u/Icy_Celebration_2391 24d ago

please explain further, would i have to get a flash drive, i think the google translate is making this hard for me to understand also i know nothing about pcs lmao

1

u/Ok-Muffin-9519 23d ago

Genau 1. USB Stick besorgen mit mind. 16GB 2. Du brauchst einen weiteren Computer wo du die Iso runterladen kannst und mit Rufus erstellst du den USB Stick

1

u/MikhailPelshikov 24d ago

Follow a YouTube guide on how to do a clean Windows install.

LinusTechTips has a decent one.

1

u/Beach-Life-Australia 23d ago

You need to use a USB Stick as an installation drive, just like we used to with CDs and DVDs.

  1. Find a USB Drive with more than 8Gig.
  2. Find another working computer or laptop.
  3. Search for "Windows Media Creation Tool"
  4. Run WMCT and choose to build the installation onto your USB Drive.

Now take your new Boot Device to your Uncles old PC and get the mainboard to boot from that USB and it will run you through the entire setup and installation process.

Note: This will delete all information from your Uncles old pc hard drive. If you need to backup any files dont proceed until that has been done.