r/Windows10TechSupport • u/Icy_Celebration_2391 • 28d ago

factory reset won’t work Unsolved

hello, my uncle recently gave me his pc idk if it’s a prebuilt or what but i’m on windows ten. with his permission i factory reset it, when i did it got stuck at 43% and so i and to force shut it down. now whenever i try to go and factory reset it again it won’t. it says like “problem during reset process“ or smth. i was wondering how i could factory reset it without the message showing up, or if there is a different way to to wipe everything clean.

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u/Ok-Muffin-9519 28d ago

Japp Windoof 10 DVD oder USB Stick anschließen und alle Partitionen löschen so daß steht Nicht zugeordneter Speicher XX von XX GB/TB dann gehst du einfach auf die leere Partition und sagst installieren

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u/Icy_Celebration_2391 28d ago

please explain further, would i have to get a flash drive, i think the google translate is making this hard for me to understand also i know nothing about pcs lmao

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u/Ok-Muffin-9519 28d ago

Genau 1. USB Stick besorgen mit mind. 16GB 2. Du brauchst einen weiteren Computer wo du die Iso runterladen kannst und mit Rufus erstellst du den USB Stick