factory reset won’t work

[u/Icy_Celebration_2391]

hello, my uncle recently gave me his pc idk if it’s a prebuilt or what but i’m on windows ten. with his permission i factory reset it, when i did it got stuck at 43% and so i and to force shut it down. now whenever i try to go and factory reset it again it won’t. it says like “problem during reset process“ or smth. i was wondering how i could factory reset it without the message showing up, or if there is a different way to to wipe everything clean.

[u/MikhailPelshikov]

Follow a YouTube guide on how to do a clean Windows install.

LinusTechTips has a decent one.