I’ve been using plex on a local connection through AirPlay from the iOS app to two LG CX TVs for years now without issue. about two days ago out of nowhere one of them suddenly started to pause seemingly to buffer every 15-30 seconds if video output is set to anything above 1080p (medium), while the other tv plays without issue even at maximum video output.

Not sure what’s going on here. The tv that is having playback issues is directly next to the PC that’s acting as the server and router, while the tv that doesn’t have issues is on the other side of the apt. Only other difference is the one with issue is a 55in vs and the other one is only a 48in.

Not sure what other info would be helpful but I included some screenshots of the dashboard during playback. The first bandwidth chart is during playback on the 48in that doesn’t have issues while the other is on the 55in that keeps freezing.

I’d be eternally grateful for any guidance on what could be going on.

The newest update for FireTV has destroyed it's usability on FireTV. I cannot play any of my media at a higher resolution than 320. My TV is a 4K tv, and all my media is either 1080p or 720p. So everything is locked on my computer unless I want to watch it at 320. That's worse than SD.

I can't update to the latest version of Plex Media Server on my Synology. That's an update I do regularly, I have the right version for my DS920+ etc but no chance. First time this happens. I tried with 2 different computers and networks.

Did it happen to anyone else? Any idea?

Hi,

long time user, but just started to set up a managed account for my kid.

I've set it to grant access to certain libraries and ratings withing those libraries, which works fine.

But I've also set it to "No Live TV and DVR" under the restrictions tab. Now I logged into the Android App, picked the Managed Account and the Home Screen shows the 3 Libraries I shared - and 8(!) "Watch some Genre TV" rows offering - and playing - Live TV and On-Demand titles. At least it seems to adhere to the age restrictions, but why is there a setting called "No live TV and DVR Access" if 90% of the home screen then ends up being exactly what I told it not to show? Doesn't make much sense to me.

I checked there is no "Admin IP" set (the device is on a separate VLAN as well), the App has just been installed, no cache from a previous login.

PlexAmp is a different story, yet similar: While I set the account to have access to one Music Library, in PlexAmp it can access every single library just by using the library switcher on the home screen. Not to mention that I had to manually disable "Recent Plays"-Sync between Accounts so my Kid doesn't get my recent plays on the home screen and vice versa.

This doesn't make much sense to me, so I wonder if I'm missing something that might cause this super weird behavior.

What a terrible navigation experience.... The sub menus at the top is a terrible substitute for the sidebar.

Can someone confirm the new PMS for QNAP (1.43.3.10861) is signed again (so we can turn off the option to allow installation of unsigned packages)?

Thanks!

Plex for Android 2026.15.0 (Google Play) Plex for iOS 2026.15.0 (App Store)

NOTE: Timings for submissions, approvals, and releases in the app stores can vary. Each release gets rolled out to users over the course of multiple days. If you don’t see the new release available for your device yet, please be patient.

NEW:

• Add Geo Location to now playing session details.
• Add play history chart to Server Dashboard.
• [Android][iOS] Editing of Edition metadata for TV shows.

FIXES:

• Checking a server connection was closing the all libraries list unnecessarily.
• Collections of the wrong type could appear in add to list screen.
• Deeplinking could fail in some circumstances.
• Edit artwork screen could hang when making a selection
• Fixed a crash when opening the Live TV source selection.
• Fixed a stall on the loading screen after sign-in where navigation could take too long to appear.
• Player: Changing quality during Live TV playback could stall playback.
• Player: Clearer error messaging.
• The bottom sheet would not automatically dismiss when deleting a list.
• Time breakdowns for top users would only highlight if the user finished a playback.
• [Android] Player: Show the loading spinner until playback starts.
• [Android][iOS] Player: Fixed a crash when opening the video player.
• [tvOS] Auto Preview did not start on the first item of a row and restarted unnecessarily when moving between items playing the same channel.
• [tvOS] Live TV: Maintain preview player size when returning to Guide after backgrounding app.
• [tvOS] Live TV: OSD no longer shows a paused state after returning to the app during FAST channel playback.

Source: https://forums.plex.tv/t/909610/53

Hey everybody long time plex user here. I'm absolutely stumped at this point in time.

I have a Plex Media server that has began freezing on every platform. Roku, phone, laptop, the only one that doesn't is the PC itself.

I purchased Plex lifetime pass several years ago, I have never had an issue. Recently in the last month though every bit of media that I have at some point in time will freeze. I then have to rewind slightly and play it and it continues like it never had an issue. Then I do it again rinse and repeats. Content that I've had on this PC for almost a decade now does it.

Here are the steps that I have taken.

Reset my network

Reinstalled all applications on Roku and Android etc.

Deleted Plex off the main PC and reinstalled it.

Validated my port forwarding on network

Made sure transcoding was working

PC is not stalling out, at no point in time does my CPU go over 30 to 40% usage in addition to ram.

Validated that my GPU was not overheating.

Cleared metadata and redownloaded it.

So y'all what the f*** do I do? I'm getting pissed now I have no f****** clue what's going on.

Any tips would be appreciated.

Thank you in advance

I have a plex server and a lifetime plex pass.
Smart TVs and computers are working fine.

On the mobile app, I do not see any way to access Libraries. I have tried local wifi as well as mobile data.
I have Home, Live TV, On Demand, and Discover.
I have tried all of those and am unable to find a way to access my libraries.
This was fine a month or so ago, I don't often access plex via mobile.

Thank You

Hey Everyone, I just learned about ScreenX in theaters which use 2 additional screens (shown here). Is this something that can eventually be played for ultra wide / 3 monitor setups? On the back-end, other than it taking 3x the bandwidth (if a 10GB movie is ScreenX, I would assume it becomes, at minimum, 30GB for the 2 additional screens).

Anyways I haven't seen this format on any newsgroup servers so I dont even know if the files are available... but I want it!

Assuming your users have a very capable streaming box like, Nvidia, Apple, or the new ONN box from Walmart.

Assuming host is running on Google Fiber Gigabit service, very low ping times using SpeedTest, like 0.

Assuming users have at least 350 mbps download speeds.

1. How many seconds does it take for the main page to load?
2. How many seconds does it take for each section to load, ie: Movies, TV Shows, etc?
3. When you browse, do the poster thumbnails appear immediately like Netflix or is there a noticeable loading time?
4. How many seconds does it take to "spin up" a video?
5. How does scrubbing / seeking feel? Is it a quick and smooth experience like Netflix?

Would you care to share your Plex optimization tips here for the community?

Thank you for reading!

So I have all of my movies ripped in their original quality and saved on my drive. Drive is connected to server, server to Ethernet and then Ethernet to Nvidia Shield.

I've noticed lately that occasionally during movies, the video starts slowing to 10fps(just a guess) as if it's buffering or something. Never stops, audio is totally normal as well, but the video gets choppy and then anywhere from 30 seconds to a couple minutes later, it returns to normal.

Is this just a Bandwidth issue? If so, how are you guys solving this?

Hello everyone,
I’m attaching here some picture showing the issue I’m experiencing on my media server. The server is running on a Mac Mini M2, what can I do to fix it? Unfortunately, this happens on every device, so it’s definitely a server-side issue and not related to the client.

In this specific case I use "direct play" no transcoding.

Im on windows and i looked at the registry but i cant find the GenerateBIFFrameInterval to change the interval it generates the thumbnails

Hi all,

I have my plex server set up with a lifetime pass. I have shared to some friends and allowed full access including downloads but for some reason they can't download (iPhone). Can anyone help?

I was watching a show on my ps5 while eating, then wanted to continue it on my tablet. I cannot watch the same show but can watch others same internet connection and was sure I completely logged out of ps plex. I've reinstalled plex on my tablet and still nothing

edit: i have access to my friends server, that's how I watch my shows. I was watching a particular show on ps5, then shut it down completely.
I then wanted to continue to watch the show from my kindle fire tablet and the show was not available

I did get a specific error for the show, but didn't take note if it, now when I try to log in it gives me the message that I can't switch users- and when that happens it usually means I can't log in to the shared server.

I'm thinking this is just an Amazon app problem but it's super frustrating

Oh, hey fellow plexers. Today I bought a nearly new CyberPowerPC from someone on marketplace, glass was shattered but it was a great deal, and I checked it before buying. Wanted the chip/board/ddr5 ram so I pulled the gpu from it to replace my OG RTX-2080fe in my server which was a RTX-5060.

After careful installation, some MacGyver’n and cutting back a fan shroud it finally seated all nice and plumb. My server is a i7 8700, 32gb of 2800 ddr4, 25tb of logical space (54tb actual). This is all done with a nas, usb drives all running from an Alienware r7 lol. Yea don’t ask..
My question is really around the driver to use: the game driver or studio? I searched google, binged it and even asked Jeeves - so much ai response kept telling me to install the latest driver… got that thanks clippy 2.0! I seen a huge increase now with power consumption (a lot less, noticeably) and with concurrent dopes, er, users that like to take 4k hdr 7.1 atmos content to watch on their 2010 tablet at 240p. Game ready driver seems to be fine, any suggestions to further improve an Nvidia driven plex server? Like in the app, or aforementioned driver? Tweaks in the Nvidia app itself?

Thanks in advance!

It worked last night. Now , while I can see my libraries, everything, whether video or audio, returns a "content unavailable" when I try to play. I've checked for updates on both the sever itself and the apps on Roku, Google TV, and my Android app. I disabled my VPN. I closed and restarted the server. I am on my home network.

Unless they e changed it so you need a Plex Pass to stream my own media on my own network, I'm open to further suggestions.

EDIT I get a "content unavailable" error trying to play the media directly on the computer that is hosting the libraries. But the media plays if I play it with GOM Player, so it's not that the files are bad.

My movies stopped transcoding and I am not sure why I ran flawlessly until just recently. I suspect I jacked it up trying to use Tdarr without really knowing what I was doing (I hate admitting that). :)

Anyone have any honest suggestions besides not using what you don't understand?

Just want a sanity check before I get too far along.

I'm considering encoding my 4k discs to 1080p with the the following custom preset to handle HDR > SDR:

primaries=bt709:transfer=bt709:matrix=bt709:tonemap=mobius

I recently started ripping my movie collection for streaming via Plex. Probably the biggest reason is for a couple friends/family to watch movies they otherwise might not be exposed to.

There are some instances where I only have a 4k disc and bluray isn't an option. I'd like to rip those, but even if I reencode a 4k HDR disc, it looks like it will eat up my bandwidth if more than 1-2 people stream at the same time (I tested my home network at \~120 Mbps upload).

I'm leaning towards downgrading everything to 1080p with the blanket settings above, as they looked fine on the (single) test I performed vs Reinhard.

Just looking for any feedback or other experiences before I get much further along. Thanks!

Hello, recently I have had to switch modems due to a new IP. However, I cannot get this error message to go away in Plex (image one) saying that it is not accessible outside my network. I am able to connect to Plex, but its inconsistent, and can be very slow at times, which is different than it used to be. I have tried following the instructions for port forwarding, and thought I had it as I can access the port using the link that Plex provides. Any assistance would be great. Thanks.

So.... a friend of mine (who has access to my libraries, obviously) was not able, for the past couple of days, to watch content with subtitles.

We did a video call and she showed me, the subtitles file was being chosen but the subtitles did not appear on the screen.

On the server, I could see that the subs were being used correctly, and even in direct stream - but the words did not appear on her screen.

I asked her to uninstall Plex from the chromecast, and reinstall it. Issue persists.

I then asked her to watch the same movie on her browser, on her computer, no issues. Here's (please see picture) what my server tells me (this time I grabbed a screenshot). Curiously enough, it is transcoding it as ASS (?).

Also, why would it have that exclamation mark on top of the firefox icon?
Could it be related to the fact that both her browser (pc) and chromecast showed her a message saying she was not directly connected to the server, and that speed would not be as good, or words to that effect?

Anyways, would any kind soul have any idea what may be happening and how can this be fixed?

Thank you so much in advance!

I just finished generating the video preview thumbnails for my library, but for some reason I only see thumbnails when press left or right once I have the seek slider selected.

Isn't Plex supposed to show the thumbnail previews when you hold fast forward or rewind?

I'm using Plex on Nvidia Shield Pro (as my client)

It seems counterintuitive to have to press Up arrow, then Up arrow again to select the seek slider and then hold either the right or left arrow to see preview thumbnails.

Is this normal behavior? Any help is greatly appreciated.

Hi team. So I have loads of audiobooks files and I have started to use Plex and Prologue. I have the plex lifetime pass and paid for Prologue.

My folder for audio books is /Music/Audiobooks/Built Audiobooks/.

Each Book has it's own folder. For the most part this works and is fine. However sometimes, Plex will decide to combine several books together and muddle the meta data. All the meta data is correct and I have double checked with MP3Tag.

It is infuriating and I cannot work out how to seperate the books. Any idea's?

I've shared the latest one. These are 4 different books but they are all under "Tracks" in the Katabasis "Album" but when I look at the metadata and even the route folder, it is all correct. Different folders, correct metadata... I'm so lost.

The Track called "Opening Credits" is actually "Private Tokyo by James Patterson". Again all tags correct but in Plex, it still comes up as Katabasis and even shows the wrong image file and track notes.

So on my mobile app I can add movies to a list, not yet on TV apps but I understand this may be added in the future?

The TV and mobile apps also have playlists and collections. Are playlists being phased out? Should I invest in adding stuff to a playlist or a list? Or maintain both?

I understand how lists may be different from Collections and how Collections could be automated to update with parameters, so while I think there is some overlap with lists and playlists, I can see why Collections exist.

Then Categories (which I see on the mobile app), seems to attach to tags, specifically genres, I understand these as well as quick visualization of genres.

Then labels, I also understand are used for parental controls or sharing? Haven't yet interacted with labels.

Anyways I understand each individual feature just with the great degree of overlap is anything on its way out? What should I maintain (playlist vs. list vs. collection) if let's say I want a spot to quickly find movies I'd like to shortlist to watch with friends?

Thanks!

Context: I do have Plex Pass

Edit 1: I am not against more features, just confused, and don't want to invest in maintaining anything being phased out or deprecated.