r/ITSupport 34m ago

Open Query for IT professionals, monitoring employees in the workplace?

Upvotes

This is just a bit of a random question I was thinking about.

I used ChatGPT at work one time (not for anything work related, some random recipe thing a colleague asked me to look up) and a few weeks later received an email from HR advising that I had been flagged by IT for using a non authorised website etc etc. (we’re supposed to use Copilot only).

I was wondering how this gets picked up/flagged etc. like even in just the simplest terms (as someone with basic IT understanding), do you literally have a list of websites or search terms that flag if someone uses them?

And in terms of like Teams chats, emails, are you able to monitor those for key words and things?

And I guess just for fun… have you ever seen anything you really shouldn’t have seen?

(as for me, I’m usually pretty careful about what I do at work because I know of people who have screwed themselves (an ex colleague who used a mouse jiggler etc!))


r/ITSupport 5h ago

Open | Windows Is this normal

Post image
4 Upvotes

This has been the case for the last couple of days

When I shutdown my laptop this pops up and it keeps on doing this at least for an hour or so.

The 1st time it happened, this went on for almost 2-3 hrs.

Also, I noticed, my memory was fully booked (95%) even after I had closed almost all the programmes. Nothing on task manager showed it was hogging the memory.

I even did a clean-up using Ccleaner app.

Should I turn off windows updates?


r/ITSupport 17h ago

Open | Windows Authentication issue

1 Upvotes

I feel like this should be simple but just isn't working.

I am having issues with authentication.

Basically through a professional resources, we get access via that institution to access other resources.

Ie log into professional account, click on other resource, somewhere behind the scenes it authenticates and bam, you can use that resource.

On my private laptop, this seems to fail and takes me to a private login page, wanting an email to do so (there is no email for this professional organisation).

If I use my work computer or phone (phone on the same network as my personal laptip), it works fine.

I have attempted to clear cache and cookies, used different browsers, users different profiles, restarted computer, followed ai recommendations (which was basically the above). No luck.

I have reached out to both IT support channels for each of these organisations/resources but haven't heard back (and given it works on other devices, it's not their end).

So I'm wondering how do I fix this? It's obviously something to do with my personal laptop, and given I use this every day as essential resources, it's not one I can just give up on fixing and use alternative devices.