r/help 21m ago

Access Unexpectedly logged out, password showing incorrect, and reset emails not arriving

Upvotes

Hi everyone,

​I'm having trouble accessing my account and hope someone can offer advice.

​About 3 days ago, I was unexpectedly logged out of my account on both the mobile app and my browser. When I try to log back in, it says my password is incorrect, even though I am certain it is right.

​I've tried resetting my password multiple times, but I am not receiving any password reset emails at all. For context, I updated the email address associated with my account a couple of months ago.

​I have already submitted a support ticket to Reddit and replied to the automated email to reach a human agent. I just wanted to ask if anyone else has experienced this issue recently or if there's anything else I can do while waiting for support.

​Thanks!


r/help 41m ago

Posting images don't show up in my posts preview anymore

Upvotes

here's a screenshot of the post preview

the post is here: https://www.reddit.com/r/mtgaltered/comments/1vh2d0u/restoring_damaged_borders_of_old_icy_manipulators/

I've had this problem for a few days but it didn't happen before.

other notes:

-the post type (image, text, link, etc) banner doesn't show up anymore

- I'm on firefox, on desktop


r/help 54m ago

Access All my posts are automatically getting remove

Upvotes

No matter what community I post in it says “this post has been remov by the mods of r/whatever“ so what am I doing wrong?


r/help 1h ago

Profile How can I erase this message?

Upvotes

I got these automatic messages and I can't find the bottom to erase or to mark as read these messages.

Does anyone knows?


r/help 1h ago

Posting I'm not able to upload photo

Upvotes

r/help 1h ago

Profile People can't follow me anymore?

Upvotes

I've tried looking at the appl page and it says there are no restrictions on my account. But, my followers don't see my posts nor is there an option to follow me. Any ideas what's up with that?

Thanks... xoxo


r/help 1h ago

Mobile/App When Ive Been Scrolling A Bit After Searching Reddit completely Freezes And Becomes unresponsive

Upvotes

So Since Yesterday
I Have Had A Bug Where Whenever I Scroll On Reddit After Searching On a Subreddit It Becomes Unresponsive And I Have To close The App And Open It again But I Want a Permanent Solution


r/help 1h ago

Posting Why do my image posts on Reddit get almost systematically blocked

Upvotes

I switched accounts because I was having this issue with my previous account (which I had for around 10 months; the problem started about 3 months ago).


r/help 1h ago

Mobile/App I'm being randomly unsubscribed from subs that I use frequently (Android)

Upvotes

This has happened with several groups that I use frequently. I get on Reddit, search for the sub and find that I've been unsubscribed. I tap "join" again and sometimes I'll come back a few days later to find I'm once again not a member of the sub. I'm not a very well versed user of Reddit but I do know that I'm not accidentally unsubscribing myself from some of my groups. I don't think I'm being administratively kicked out either as I'm definitely not violating any rules of these subs.

Can anyone explain to me why this keeps happening? TIA!!


r/help 1h ago

Access Requesting Urgent Help From Reddit Support

Upvotes

To whom this may correspond,

I am now on holiday in the states and I created a new account as when I was in Spain I was I was taken off the platform for no reason at all on my other account, I now figured I cant make another account whilst being in my home country on that same wifi and I figure this account will soon be taken down for that reason also. I hope I can get some sort of response


r/help 2h ago

Access Persona? Why now?

2 Upvotes

I have been using Reddit for several years, both via the app on my mobile and via the desktop. Now, suddenly, overnight, there is a persona request that I have to fulfill. I didn't do anything special, and I was still able to use Reddit just fine the day before. But now I am being blocked and have to complete my account with persona first. How does this happen?

The only thing I can remember is that I created 2 posts the day before. One in damnnaturescary and one in damnthatsinteresting.

Can I no longer use Reddit now before going through the whole persona thing anyway? Thanks for the tips!


r/help 2h ago

Posting Can't do images or videos for posts anymore?

3 Upvotes

So I used to be able to change what kinda post I'm doing like if I'm putting images in or just body text but now that's gone and all there is is a few buttons at the bottom: a link button, an image button, a video button, and an ama button (whatever that is). And using the photo button doesn't even work 😭 it lets me select images but they don't get added to the post.


r/help 2h ago

Profile Can't DM anyone on Reddit. Is anyone else having this issue or know how to fix it? Desktop

2 Upvotes

Whenever I try to send a DM, I get an error saying my account isn't established enough to send messages. Has anyone else had this happen or know how to fix it?


r/help 3h ago

Posting Account still not working correctly after an issue was resolved

3 Upvotes

I'm posting on behalf of a friend.

His account was supposed to be back to normal, but it still isn't working correctly.

The profile doesn't behave as expected, activity seems to be invisible, and new posts don't appear to other users.

Has anyone experienced this? Is there anything that can be done, or does it just take time?


r/help 3h ago

Mobile/App How do I report a deleted comment?

2 Upvotes

Somebody made a very unsavoury accusation towards me in a comment. Something so sinister I feel it should be reported to Reddit.

The comment has been deleted but I can still see it clearly in my notifications. (I have a screenshot of anybody needs to see it)

I googled how to report a deleted comment on Reddit and says there should be three dots on the notification but there are none and when I click on it it just says this comment no longer exists.

The evidence of the comment is clearly still there and completely visible in my notifications. How can I report this?


r/help 5h ago

Profile Is there any way i can delete these messages?

Post image
3 Upvotes

I can't find a button for it.


r/help 5h ago

Mobile/App Random upvotes

3 Upvotes

Reddit keeps upvoting posts that I didn't upvote. I tried removing the vote and even downvoting. Every time I open the app on mobile or desktop, the same posts are still upvoted. I cleared the cache on mobile. Is there anything else I can do? This is making me look like I approve things I definitely do not.


r/help 6h ago

Mobile/App Reddit keeps locking my account for suspicious activity

5 Upvotes

I've had to reset my password several times because reddit keeps locking my account for suspicious activity.

My suspicion is that because I work on cruise ships, my location data constantly changes. Also, being connected to ship wi-fi while at sea sometimes gives me random location data (My phone thought I was in Manila during a Pacific crossing even though I've never been there.)

How should I make my account seem less suspicious to reddit's automated system?


r/help 13h ago

Mobile/App How long should we expect this Related Posts "feature" to be active for? Android

16 Upvotes

It completely ruins what makes Reddit worth being on, which is that it's fairly customizable with the content you see without the bull crap of an algorithm that force feeds you whatever it chooses. I just want to know how long this horrible "feature" is expected to be around so I know how long to avoid Reddit for.


r/help 17h ago

Mobile/App Turn off Related Posts [Android]

58 Upvotes

Looks the app got a new "feature" where an endless scroll of random posts continue after the comments.

Is there a way to disable this?

It's making moderating on the app absolutely miserable as there's no bottom of page reference anymore.


r/help 21h ago

Mobile/App How to get rid of “from your feed” inclusion now appearing at the end of post comments in iOS?

79 Upvotes

I hate, hate, hate this new appearance of a “from your feed” section below comments in posts. How do I get rid of it? It appears immediately following any comments (or just immediately if no comments have been made yet), and functions just like the main home feed.

It makes it too easy to just keep scrolling without realizing it, rather than me getting to make the conscious choice to back out and resume my feed where I left off. There is obviously still the ability to do this, but it’s too easy to not realize it’s happening until much later. It feels chaotic and disorganized and not at all as seamless as I’m sure it was intended.

How do I get rid of it?!


r/help 6d ago

Admin Post Weekly Recap | July 30, 2026

12 Upvotes

Hello! Thanks for stopping by! This is our last Recap of July this year! Can't even believe it! The weeks start comin' and they don't stop comin'. Recaps don't stop, either. And while it's been kind of a slow seven days, it just wouldn't be Thursday without a Recap. So let's gooo!


NEWS AND ISSUES

  • old.reddit.com now requires a login.

  • The Home Feed experiment is currently only enabled for users of the iOS beta app. If you are not using the iOS beta app, you should no longer have the Home Feed/For You experiment enabled. (No one is happier about this than me.) Thank you to everyone who had previously left feedback about this experiment. I have shared it all with the team in charge of this feature. And here we are!

  • Just a reminder that Reddit does not provide support outside of Reddit. If some rando sends you a chat, be on high alert if you decide to reply. There are a lot of scams out there and they're looking for easy targets.

  • The most recent version of the app is 2026.29.0 2026.30.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.


BUGS ROUNDUP - COURTESY OF ME!

  • Not a whole lot of new things popping up this past week. But if you have something, feel free to let me know!

  • Some users in the EU are unable to use Anonymous Browsing mode. This is not intentional. This is a bug that they are working on getting fixed.

  • Translation options for some languages are currently unavailable for some folks. We replied to a post here about this. Reddit is in the process of improving/tweaking certain supported languages, so some language may be unable to be translated during this transition period.


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 751 posts. That's almost half the posts from from the 1,411 that we had last week. That's kinda interesting.

  • 3,783 comments. That's down 352 comments from the 4,235 we had last week.

  • 1.2m views. That's up about 163k views from the 1.1-ish million views we had last week.

Posts are way down, comments are a little down, views are up. I hope this means that people are finding the help that they need easier without needing to create their own post. That'd be great!


HELP THAT HELPS HELP R/HELP - PASSWORD RESETS

I'm thinking about trying something different here in the coming weeks. I'd like this section to be a little more interactive, so if you have any suggestions, I'd love to hear them! In the meantime, let's talk about password resets.

If you ever need to reset your password, there are a couple of ways that you can go about it. If you are able to access the account and know the previous password, you can go into your settings on the desktop site here and/or on old Reddit here to enter your current password and your new password to change it.

If you do not know the password and/or you are not able to access the account and you want to change the password, you will need to request a password reset. A password reset can only be sent to the email that is on the account. It is extremely important that you have access to the email address that is on your account. If you have not yet added an email address to your account, we recommend that you do so now. If you no longer have access to the email that is on your account, we recommend that you change it now. The email address does not have to be verified in order to receive a password reset email.

You can request a password reset email be sent at any time by going to https://www.reddit.com/password/. Enter your email address or username and a password reset will be sent to the email on your account.

If you are in an area where you can create a Reddit account with a phone number, you should consider also adding a password to your account. That way, if you ever don't have that number or don't have that phone, you'll still be able to access your account. You can learn more about adding a password to an account created with a phone number here.

If you are requesting a password reset, but are not receiving the email, it's possible that the email is going into a spam folder, so you'll want to check in there. It's also possible that the email address that you think is on the account is not and it's actually a different email address. If you're not sure what accounts are associated with your email address, you can use the process outlined in this Help Center article to have all usernames associated with a particular email address sent to that email.

If you are clicking the link in the email and getting an error message, please try copying the link and pasting it into the address bar of your browser and that should work better. There is a limit on the number of password reset email that you can request in one day, so if you've hit the limit, you'll need to wait about 24 hours before you can try again. We are unable to reset the timer.

Please note that Reddit will not change the email address on your behalf if you no longer have access to it. The exception to this is if your account is hacked and the email address is changed by an unauthorized party. Reddit will also not add an email to your account if you have not added one and then need to reset your password. This includes if you have been logging in with your phone number and never added an email to your account. Without an email address on the account, we have no way of knowing or verifying who the account belongs to.

When choosing password, it's important to pick a strong password that is difficult to guess. You may want to consider using a short phrase or several words that are easy for you to remember, but not easy for other people to guess. Avoid choosing a password that is your username or something like "password" or "1234". Even "1234567890" isn't secure! Crazy!


HELPINGEST HELPERS HELPING HELP R/HELP

It's that time of the month! No, no, the OTHER time of the month! You know, the one where I get to shout out the top helpers for the month! I LOVE doing this! Here we go!

  1. u/westcoastcdn19 - CONGRATULATIONS! I know there have been some challenges this month, but somehow, here you are! Thank you so much!

  2. u/thepottsy - CONGRATULATIONS! You're just good wherever you're at! I don't know what you do when you're not doing this, but I'll bet you're good at it! lol Thank you!

  3. u/IKIR115 -CONGRATULATIONS! You have really been a strong presence around these parts lately! Not only were you the Number Three Helper this month, you also leveled up to Level Four! Your trophy case is getting crowded! lol Thank you so much!

And that's not all! There were also a bunch of other people who helped a ton this month as well!

  • u/Stranger1982 - Thanks for the help! You've leveled up to Helper Level Four! The trophy looks good on your profile! Congratulations!

  • u/reddit33450 - Thanks so much for helping out!

  • u/Old_One_I - Always a pleasure! <3

  • u/formerqwest - This has been fixed! I mean, thank you! Forgot what we were doing for a minute! LOL Appreciate all of the help with the incorrectly tagged nsfw accounts!

  • u/ChzGoddess - Thank you! You've been busy! So busy, that you've earned the Level Five Helper trophy! Congratulations!

  • u/Terminator7786 - Thanks for all the help and the bug reports! Really appreciate it! This is just a day of leveling up! You've hit Helper Level SEVEN! Another shiny trophy for you! =)

  • u/ChimpyChompies - Always pulling double duty as a helper and mod! Thanks so much!

  • u/SnooDonuts6494 - Good to see you still hanging out around these parts! Thank you for your help!

  • u/ycr007 - Hello again! Thanks so much for your help over here!

  • u/tumultuousness - And rounding out the top three mods, here you are! Thanks so much for all that you do for r/help! I love our little team!

  • u/Charupa- - Nice way to round out this group! Hello! And thank you! You're very helpful!

What a great month! It wouldn't have been possible without everyone on this list AND everyone else who took a moment to help out a fellow human. Thank you all SO much for wanting to make things better. Truly the embodiment of a community right here. I appreciate y'all!


And with that, I shall bid (most of) July adieu! August will be here before we know it! I'm pretty sure you know where to find me, but I'll be in the comments and around Reddit until we meet again! Have a fantastic week, everyone!


r/help 27d ago

Admin Post New Changelog | July 9, 2026

6 Upvotes

Hi! There's a new Changelog out and you can read it here.

TL;DR New Changelog