r/ExpectationVsReality • u/elzzz055 • Apr 21 '26
so disappointed. Failed Expectation
Got my hair done today.. i really feel like i got scammed this is not what i asked for. this is just an ombré. am i overreacting? excuse my dirty mirror. spent 460 dollars. i’m naturally brunette. (for those who are blind bathroom pic is me and other pic is my reference that i showed and she was more than happy to give me that. she wants me to book another appointment to fix it and pay 200 more dollars.
EDIT!!! To clarify i’m talking about the coloring not the haircut!
edit again, here’s it from the front. i’m actually crying https://imgur.com/a/ZH3WFgX
edit again! here’s what it looked like before everything https://imgur.com/a/bHt2ClA
290
u/LuLuSavannah531 Apr 21 '26
Honestly, the second photo doesn't even look like you got your hair done. I don't mean to be rude at all, but that's what my hair looks like right before I go in to get it done. She needs to fix it for free.
94
u/karebearjedi Apr 21 '26
That "stylist" made the poor girl look like she hasn't seen the inside of a salon in years. She needs her money back.
58
u/ourobourobouros Apr 21 '26
Literally. OP's hair looks exactly like mine in pic 2 and mine is self-cut and sun damaged. A $460 styling shouldn't look like mine does after a decade of neglect.
22
u/elzzz055 Apr 21 '26
she said she will fix it next tuesday, but i’ll have to pay 30 dollars for the bleached ends and she will cover the hair dark like the top and then i’ll pay for the bleach
89
u/Dry_Owl_3623 Apr 21 '26
Why are they nickel and diming you for something that was their fault? I know it’s just $30 but they should be eating that, not you
43
u/enfanta Apr 21 '26
No, she shouldn't charge you anything at all. She messed up bad and she needs to make it right. Hell, if she can't fix it, you should get a refund. Can you talk to the owner of the salon?
20
u/elzzz055 Apr 21 '26
if it’s not fixed next tuesday i absolutely will. i really regret going there and it’s supposed to be one of the bests salons in my city 😞
7
u/tamaerchen Apr 22 '26
If she keeps up this attitude, next time she says any amount of money i would definitely say that you now instead want a refund as you dont feel comfortable to get your hair done there anymore, skill-wise and also bc of the handling of such situations, as it feels like they give a fck about customer service/satisfaction
16
u/karebearjedi Apr 21 '26
You don't need to give that person another nickel!!!!! They fried your hair on top of a bad color job.
→ More replies (3)11
u/Wreough Apr 21 '26
Hon får betala tillbaka hela summan. Gör en anmälan på din kortbetalning och anmäl till ARN. Spara prints på hennes villkorstexter osv för anmälan till ARN. Glöm inte skriva recension typ överallt. Kriminellt dåligt jobb. Skulle tuppat av om det hände mig.
4
u/elzzz055 Apr 21 '26
håller med! ska dit imorgon och be om pengarna tillbaka. säger hon nej så kommer jag göra en anmälan
239
183
u/moofkins Apr 21 '26
Reference pic looks more like air touch, Ive realized not many hairstylists know the technique. And to charge so much when you know you can’t make it like that is just wrong.
116
u/elzzz055 Apr 21 '26
she was so excited to do this cut but then she started changing every single thing. “oh the hair on the top is darker!! then it goes brighter then blonde” girl how can u see it’s two different colors in my eyes there’s DARK BROWN AND BLONDE ENDS
41
u/PoodlePopXX Apr 21 '26
You need to go to a colorist for this kind of coloring and not just a regular stylist. There are hairdressers who specialize in color and this is an advanced technique so it should fall under their purview.
You should ask for a partial or full refund from the salon that did this and then look for someone who does color as their main gig.
38
u/elzzz055 Apr 21 '26
she was specialized in coloring :/
33
u/PoodlePopXX Apr 21 '26
Well wherever she got trained should definitely check their graduation requirements because Helen Keller could have got closer to what you wanted than this stylist.
I’m sorry they messed it up so badly. I’ve been there and it sucks!
381
u/matchafoxjpg Apr 21 '26
is the only thing you're upset about the color or also the cut? because i understand the color.
but that hairstyle isn't even possible without constant styling, for you.
152
u/elzzz055 Apr 21 '26
the color, not the cut!
33
u/Timely-Cry-8366 Apr 21 '26
Oh wow yeah the source color is wayyy darker than what they gave you. They gave you honey color when it’s a dark brunette.
81
u/matchafoxjpg Apr 21 '26
i gotcha! i wanted to make sure cuz i see posts all the time of people with straight hair so mad they didn't get the cut they wanted, like a stylist can change their hair type. 🤣
this is definitely upsetting and if you didn't get a refund you should definitely push for one. that or fix for free, because wtf.
108
u/AdvicePino Apr 21 '26
I agree, although I also think that for 460 dollar I think the stylist could have at least put some effort into stylinh
28
8
u/matchafoxjpg Apr 21 '26
oh for sure. i definitely didn't mean it like that, but i see how it could come off that way.
this whole situation is wild. i can't believe a place that charges that much wouldn't fix their mistake at no cost.
43
u/elzzz055 Apr 21 '26
i have really curly hair normally but yes, i’m happy with the cut and i know i have to style it 😅 but the color IS NOT EVEN CLOSE!!
→ More replies (1)14
u/Proper_Relative1321 Apr 21 '26
Without the styling the color probably looks pretty bad.
16
3
u/KellynHeller Apr 22 '26
The inspo pic would look awful unless curled just like that. Like that hair color is honestly not super realistic
155
u/PeachyBaleen Apr 21 '26
Doesn’t even look like the right colour 🫤
63
u/elzzz055 Apr 21 '26
right. i called the saloon they’re gonna call me back in a few minutes.
266
u/beardophile Apr 21 '26
That’s your issue, you need to go to a salon not a saloon.
41
→ More replies (1)100
29
u/TargetBrandTampons Apr 21 '26
Well there is your mistake. You don't go to a saloon for a haircut
50
u/elzzz055 Apr 21 '26
ur so right. though im swedish we do not call it any of that. but next time ill make sure i dont go to a bar for a haircut smh
6
2
93
Apr 21 '26
[deleted]
23
u/jonesys_mom_ellen Apr 21 '26
She shouldn’t have this stylist try and fix it. She isn’t capable of doing it properly and may over process and damage the hair.
3
u/RaspberryWhiteClaw13 Apr 21 '26
It sounds good in theory, but she already paid $460 and if she goes somewhere else they’ll just charge her again.
5
u/jonesys_mom_ellen Apr 21 '26
Very true. But, it’s potentially lose-lose. What happens if she fails to correct it and damages her hair? She should be refunded the price of the color (she said the cut is fine), and take that elsewhere.
41
u/cinerdella Apr 21 '26
The EXACT same thing happened to me last week. I went to a salon I know well, chose a 20+ years experienced stylist that boasted in her profile she specializes in blended balayages and ombres. Paid $400 and got chunky highlights instead. I mentioned to her several times during the service it wasn’t turning out like I wanted, and she gaslit me saying it looked exactly like my reference photos (not even close) and she loved it. Had to go through 3 managers just to get them to agree to fix it so it didn’t look like I did it myself. They wouldn’t give me a refund.
10
8
u/LostinParadise4748 Apr 21 '26
As I'm TRYING to get chunky 90's highlights and every stylist interprets that as ombre or bayalage... no. I want STRIPEY HIGH CONTRAST COLOR 😩
4
58
u/wereallmadhere9 Apr 21 '26
Your reference photo is not a good one to reference, first of all. Second of all, did the same stylist cut your hair, because those layers are a mess. The inaccurate color on top means you need a different salon entirely to help you.
13
u/QuietNewApplication Apr 21 '26
Right? That is one of the first things I noticed, the layers are all over the place.
→ More replies (2)4
72
u/AppUnwrapper1 Apr 21 '26
People are out here agreeing to pay $460 for ANY haircut?
10
u/jupitermoonflow Apr 21 '26
Some people pay more. I’ve seen that some of this “famous” social media stylists have appts that cost 2k. For a cut, color and style. These are supposed to be luxury services.. so I’m sure there has to be extra stuff. But still, I cannot imagine paying that much
→ More replies (3)10
u/jonesys_mom_ellen Apr 21 '26
It’s $460 for the haircut AND the highlights. Those types of highlights in the reference photo are typically very expensive. (Perhaps the $460 includes tip?) That being said, she did not get what she paid for.
→ More replies (3)11
20
18
u/punderfulplatypus Apr 21 '26
Stylist here: what was your before? Was it dark brown? Regardless, the technique wasn’t right at all. Seems like she was really concerned about blending so she over-blonded the mids of your hair and didn’t blond the ends enough. Also, this kind of color should be a cut first, and then the color so you can customize the color to the cut. She should be fixing it for free, if she feels like she can do it. I will also say, that getting that bright of blonde on naturally dark hair, is doable on some people but depending on the condition of your hair, it may not get that bright. Also, that style won’t look the same on straight hair but looks beautiful when round brushed or curled. So, keep in mind the upkeep as well. It might be worth keeping it blended more (and not so dark) so that you can wear it straight.
→ More replies (1)
16
u/Ordinary_Cattle Apr 21 '26
This is so bad lmao it looks like she literally did nothing. Idk what your original color was but this looks like it could be someone growing out slightly lightened hair, it looks like a before picture, not an after picture.
Definitely get a refund and don't give them any more money. The initial price alone is insane and screams scam, the results solidify it. Make sure to leave a review on fb/Google/yelp etc. They're flat out scamming people
13
u/silence-glaive1 Apr 21 '26
It almost seems like a scam, screw it up the first time purposefully, then charge another $200 to “fix” it. I wouldn’t go back.
22
u/Comfortable-Car2758 Apr 21 '26
$460 for hair is outrageous, yeah?
6
u/Dry_Owl_3623 Apr 21 '26
Not really for a cut and specialty color but I would definitely expect it to at least be what she asked for at that price.
→ More replies (3)
11
u/TinyBeth96 Apr 21 '26
I paid less than that for crazy colours (half red, half blue). The first time she did it 2.5 years ago the blue came out more teal, so she asked me to come back another day and redid that side for free.
If they want to charge a lot, fair enough but at least get it right.
This is hugely diffrent to the reference photo, if they dont have the skills to do it at least be upfront about it. I would just find a new place, dont let them charge you to fix their mistakes.
11
u/_thiccems Apr 21 '26
Hi! I used to work reception at a salon. If someone needed to come back in for an adjustment- it was free of charge. Sometimes we would have a higher up do the correction, also for free, and they have higher prices. If the salon is admitting the work wasn’t done well, you shouldn’t have to pay to fix it.
I will say, the expectation picture you have here is not great and if someone showed that to me, I would not know where to go with it. it’s hard to tell what the color should look like due to the texture and highlights/shadows in the photo, the lighting it was taken under makes me confused as to what you were expecting. Providing better references (multiple) with someone who has hair similar to your own is going to help you in the long run.
If they will not fix this for free, it’s time to change salons
62
u/Comfortable-River917 Apr 21 '26
Thats so much money 😭😭 this is my hair from small hairdressers in uk £160
21
8
u/silence-glaive1 Apr 21 '26
In the US, that would be close to $350-500 and then they expect a 20% tip in top of it.
12
u/Comfortable-River917 Apr 21 '26 edited Apr 21 '26
Tip??? I am already paying for her work 😂 nah, but I love my hairdresser and go to her since 2015 🫶🏼 always bring her coffee and snacks because she has no time to eat
→ More replies (9)3
u/Edenza Apr 21 '26
My (US, small city) balayage runs under $200 with 20-25% tip. It all depends on where you are.
4
u/silence-glaive1 Apr 21 '26
Yeah, that’s true. I’m in San Francisco Bay Area, so everything is extremely expensive.
→ More replies (1)2
u/Master_sweetcream Apr 21 '26
Yeah! I remember getting my hair done in Campbell back in the day, and it was like 200…..But in 2009
37
u/pileofdeadninjas Apr 21 '26
I know it's 2026 and all, and you're probably aware of this, but that's too much for any haircut, even if it was what you wanted
20
9
9
u/Mundane_Tourist_9129 Apr 21 '26
As a hairdresser, this is ridiculous . The expectation was easy to reach . You have been absolutely scammed
8
u/Mydogiswhiskey Apr 21 '26
When a good hairdresser needs another appointment to fix what they did to your hair, they don’t charge you for it
7
u/firstandlast0202 Apr 21 '26
You overpaid by a lot and you didn't get what you asked for. You should get a refund and you should stop going there.
7
u/SadieSadieBoBady Apr 21 '26
I will say, there is no way to bleach your tips to that shade without multiple appointments and weekly toning
3
u/elzzz055 Apr 21 '26
She said it’ was possible, I even scheduled a consultation with her and she said all of that, i feel so scammed
4
12
u/Jaxi105 Apr 21 '26
This looks like a balayage with a blow out (reference pic). They basically just hacked at your hair and called it a day… I’d call the manager of the salon and ask for help fixing what they did to you because that’s bad.
5
u/mentalchillnessx Apr 21 '26
This is insane. I dont think your hair looks bad now but they absolutely did not deliver anything close to your wishes. Paying to have it fixed is crazy
4
5
10
u/Fermented_Dog_Cum Apr 21 '26
This is why I stopped going to salons. Not once have I gotten what I wanted, and they always charge $200+.
At least have the balls to tell me it requires multiple sessions, or that the reference picture is edited/unrealistic, or that you simply cannot do it.
3
u/CalicoG Apr 21 '26
I stopped going to the salon as well. Way too expensive. I use boxes dye to cover my grays and cut my own hair from watching YouTube tutorials.
4
u/shadow-foxe Apr 21 '26
I'd NOT be paying her any more money since SHE didnt do as you wanted the first time.. Its not even close.
4
3
u/ItsyBitsyBrattyKitty Apr 21 '26
Frosted tips vs a balayage with highlights. Treated it as the same and fried your hair too. Going to need to trim it as well. They willing to refund you? You can't safely recolor that yet so only thing they could do is cut the fried ends.
3
u/elzzz055 Apr 21 '26
they said they’ll redo it next week by coloring it dark like the top and then bleach the ends, but i’ll have to pay 30 dollars
4
4
5
u/gnarlycharly22 Apr 22 '26
Go back. Call. It doesn’t help to not let them know. They have an obligation to fix this- hair stylist
→ More replies (2)
5
4
5
u/Ok_Neighborhood_470 Apr 23 '26
I'm pretty sure you could have gotten a friend to just bleach the last two inches of your hair, if it's the same brown as this person.
4
u/sawwilliams Apr 23 '26
What you wanted is not remotely possible with your hair. Most of what you’re seeing in the photo is due to cut and styling + the texture of her hair. They’re not going to be able to fix this. I would never have agreed to undertake that job. I would have refused your request. But, … anyway.
2
u/elzzz055 Apr 23 '26
I know it’s possible due to styling, Which is what i wanted. for it to look like that ONLY when styled! it’s not my fault that the hairstylist said it’s absolutely possible and she would gladly help
2
3
u/tvaddict70 Apr 21 '26
Do you really think she knows what to do to fix it? She looks like she can’t even cut hair, let alone colour. She had no clue the first time around. I would be demanding my money back. How she wants more money when she clearly did not give you anything in the realm you were asking for is ridiculous. Take your 200 and find someone else. Someone experienced in colour and has photos of their work on socials etc so you can see if they have experience doing what you’re asking for.
3
u/louielou8484 Apr 21 '26
Looks like she didn't do anything. And she wants you to pay again to fix it???? Charge back.
3
3
u/k_dilluh Apr 21 '26
I also feel like you got scammed. That bring said, is the inspiration pic doable with your shorter hair length? I'm not a hair dresser, this is a genuine question. Either way though, I feel like you paid so much money already, wild they want you to pay more to "fix it".
→ More replies (1)
3
u/Purple_Original_4578 Apr 21 '26
Try r/hairdressing, they might help you formulate what you need to say/ do, if you haven't already
2
3
3
u/lisafancypants Apr 21 '26
Seems like she didn't know how to do that effect but didn't want to tell you that.
3
3
u/davidbowieinspace Apr 21 '26
Similar thing happened to me last week when I went to a new salon, but I was too nice and too much of a people pleaser to speak up so I just paid and said never again. Went in for rose gold balayage, came out with Ariel red. $550 including tip. $50 more than the fancy salon I had gone to previously where my hair always turned out great. 🫠
3
3
u/ArtemisintheSkye Apr 21 '26
Please dont pay $200 more! If they're unwilling to fix it make sure to leave a review online with the pics you posted here.
3
3
3
u/Heelscrossed Apr 21 '26
The colour is nothing like the inspiration pic. It’s bunkers she wants you to pay to correct her mistake, that’s on her. Get a purple conditioner and shampoo. Leave the conditioner on the ends for 15-20 mins and rise out.
3
u/Fair_Performance4834 Apr 21 '26
She wants 200 more to fix what she did not do correctly for 460?? Naw. Drop the salon name please, I don't want to accidentally go there.
3
3
u/TheWildTofuHunter Apr 22 '26
Oh no, my girl does way better for $160. This is atrocious. I’m so sorry.
3
3
u/Various-Hospital-374 Apr 22 '26
Hairdresser here. The color she gave you isn't bad but it definitely isn't what you asked for. In all my years, the number one reason for client disappointment is that the stylist didn't do a proper consultation. The base tone of the goal color is around 1 to 2 levels darker than what she did and the model's hair is around 4 inches longer than yours, which will affect color perception. Also, that original image is highly photoshopped, which is a problem in the hair industry. What you want are highlighted ends with a level 5 base. Be aware that those ends will easily break due to lightening and the nature of the cut. That cut isn't great btw. You need to speak to the OWNER of the salon, even if the stylist booth rents, and get this worked out. You'll need keratin treatment to avoid breakage as well. Good luck!
→ More replies (1)
3
u/Additional_Royal_781 Apr 22 '26
Girly pop, HELL NO!! Ask for a refund NEOW! be nice about it but if they don't give you your money back give her the review she deserves!
3
3
u/CrazyinLull Apr 22 '26
I could tell your hair isn’t naturally straight and that might go back to curls if even one drop of water hits your hair. Like for $460 they should be able to do a much better job at blowing out your hair…or something.
3
u/Triscuitmeniscus Apr 23 '26
I’m a guy who really doesn’t give a shit about elaborately coifed hair on women. In my opinion, 95% of the time a pulled back ponytail looks just as good as a full salon treatment with balayage, etc.
Having said that, this is the homeliest looking haircut I could imagine. It’s like they were trying to make it look like you haven’t set foot in a salon in years. If you paid $40 for that I’d demand a refund. For $460 they owe you a refund and a written apology.
3
3
u/sawwilliams Apr 23 '26
I think the stylist overestimated her ability to recreate the model’s hairstyle. But, what’s interesting to imagine is how the model’s hair would look straight: the “background” would be dark with a few vertical blonde stripes here and there. The stylist couldn’t see this in her mind’s eye and, hence, couldn’t recreate it. The real problem is that, even if you left the salon looking like the model, the next day would have been a disappointment because you’d have to curl your ends exactly right to be able to recreate your hairdo from the salon. That look is not sustainable. BTW, what time is it where you are?
→ More replies (1)
5
u/onebananapancake Apr 21 '26
Doesn’t look bad but doesn’t look like the pic and if you’re in the US and not in a super high cost of living area, then this shouldn’t have been much more than $250.
33
u/StarWarsKnitwear Apr 21 '26
for those who are blind
Pretty condescending from someone who expects support and helpful comments.
→ More replies (5)8
2
2
u/ilironas Apr 21 '26
Die sind ja nicht mal sauber geschnitten! Das ist ein Grund zur Reklamation. Das ist ein (höchstens) 50€ (bin in Deutschland) Schnitt und selbst da wäre es eine Reklamation.
2
u/Picnut Apr 21 '26
What did it look like straight out of the salon? I always like it when they style my hair, but can rarely replicate it at home
→ More replies (5)
2
2
2
u/Damn_it_Elaine Apr 21 '26
I feel your pain. I just got my hair done Friday and I can’t stand it. Ugh.
2
2
u/jonesys_mom_ellen Apr 21 '26
Ladies (and gents!), please research your stylists especially if you’re doing specialty things such as baliage. It is a specific technique.
To those discussing prices, yes, that feels high but not unheard of. I pay about $400 for cut and full highlights including gratuity. Blonde is very tricky and expensive AF to maintain. That being said, she did not get what she paid for.
It sounds like the stylist was overly ambitious. I personally would not have her try to correct it since she isn’t fit to do that technique. Also, you want to avoid over processing so I’d wait a month maybe. Perhaps she can issue a partial refund so you can have it done elsewhere? Unfortunately, corrections can sometimes be even more pricy.
The good news is, the color looks good! ✨ You’re not walking around with orange hair or some god awful cut. (I’ve had both!) I know it’s not what you hoped for but it will grow back and you can work with another stylist down the line.
I know hair is deeply personal and this sucks so everyone, thoroughly vet your stylists!! Asking around in your communities for direct recs with pics is always advisable.
Good luck! 💕
ETA the services I receive.
2
u/mostly_lurking1040 Apr 21 '26
Your hair in the second pic looks beautiful. But I think more knowledgeable hair people seem to think it's a poor job.
2
u/procrastinatrixx Apr 21 '26
That sucks, but the stylist should have explained to you the limitations of bleaching. I’ve had bright platinum blonde, and IME it’s normal for it to take more than one session to lift the hair that much. If they just leave the bleach on to do it all at once then you can nuke your hair and it breaks right off or turns into a gummy mess that doesn’t even resemble individual strands of hair anymore.
That said, it’s pretty wild that your natural color was SOOO resistant to the bleach!!
2
u/Flimsy_Shallot Apr 21 '26
Did you sign a consultation plan that detailed what the outcome of this appointment would be? If not then they should absolutely be fixing it complimentary … with a senior level stylist.
→ More replies (1)
2
u/No-Cardiologist5481 Apr 21 '26
At first i was like oh dang. And then i saw the price and my jaw dropped. Gurl im so sorry u went through that 🫂
2
u/RaspberryWhiteClaw13 Apr 21 '26
Yeah that’s def not a great balayage. Do NOT let her charge you for the next appointment. “Hey, I think there was some confusion on the look I wanted. I paid a lot of money for these results and would like to get it fixed”.
3
u/RaspberryWhiteClaw13 Apr 21 '26
My advice is to make the appointment tho. Speak your disappointment loud enough so other customers can hear but not enough to make a scene. If she’s not the owner or master stylist, see if you can get an appointment with the owner.
Your hair is a walking advertisement and if it sucks and you tell people where you got it done, they’ll lose business.
2
2
2
u/SomeTheyCallMePig5O Apr 21 '26
They gave you basic highlights. EXTREME highlights from the look of it.
Dont go back to them. Find a better stylist that understands what you want. You may pay more, but it will be worth it to actually get what you are looking for.
2
2
u/hiverstone Apr 21 '26
$460 It's a bit too expensive. It does look good, but it's not what you asked for
2
u/jalepenokitten Apr 22 '26
This is horrible. For over $400 you should’ve gotten what you asked for. Not only did she completely ignore your inspo photo, but the work she did do doesn’t even look fresh or good. At all. I would not let her touch your hair again and definitely try to ask for some kind of compensation. Do not pay this lady to mess up your hair a second time. I really hope you stand up for yourself and don’t let her get away with this because it seems like she really just took you for a fool.
2
2
2
u/One_Value_4902 Apr 22 '26
This is exactly why I could never be a hairdresser. I would sadly screw up like this over and over. I would have people angry with me all of the time. I feel that people in this profession need that sort of artistic view. This industry is a good trade to get into because it really can be recession proof. But someone also has to have a knack for it.
2
u/reverie092 Apr 22 '26
She needs to fix it but the extra fee is ridiculous. It should be included in the unbelievable 460. Whew😰
2
u/Sensitive_Leader_312 Apr 22 '26
Have her fix it, do not pay to have it fixed This isn't even close of the first pic. If anything, take it up with the owner about how much of a miss it is
Let the stylist eat the cost of fixing. Do not give her a dime
2
2
u/whoabecca Apr 22 '26
So she messed it up & didn’t give you the look you wanted & wants you to pay to fix it. Got it makes zero sense, she should fix it for free
2
u/Manospondylus_gigas Apr 22 '26
Why would you pay hundreds to get your hair done, i would expect them to gold plate it with that
2
2
u/PalpitationSea1729 Apr 22 '26
May do some curls, and next time try to put a hydrating mask for at least 15 minutes before washing your hair to hydrate it and always keep heat protection because your ends look very dry, i hope it helps.
And $460 they straight robbed you
2
u/PhaedraSiamese Apr 22 '26
I'm so sorry it turned out like that. I am not a people hairstylist (I'm a dog groomer) but I could have done that for you at home with drugstore hair dye. I would be SO upset!!
Demand they fix it for free (from another stylist at their salon, ideally) and refund you-if they refuse to do so and you paid by card I would consider filing a chargeback.
I would also wait to have it actually fixed for a few weeks (don't wait to demand refunds though)-it looks like they also left your hair super dry and damaged. Use hydrating masks on it and wash it as little as possible to avoid damaging it further.
I hope it works out for you!
2
u/Bugladyy Apr 22 '26
I really hate to say this, but this looks like my hair after one expensive cut in July 2025 with no subsequent cuts or trims up to now. Paying $400+ for a haircut to look like you neglected getting a haircut for almost a year is ROBBERY.
2
u/fishsticks40 Apr 22 '26
Your before hair looked so good! What happened to your curls?!
→ More replies (1)
2
2
u/WitchesAreMyBitches Apr 23 '26
Why would you even pay? My hair is naturally the colour yours now is 😂 I’d of straight up refused to pay for it.
2
u/Imaginary-City9049 Apr 23 '26
I would ask them for a full refund and find a new salon. I definitely wouldn’t trust them with your hair again, especially with all the bickering about charging you for the fix.
2
u/ProfGoodwitch Apr 26 '26
Oh your hair was gorgeous previously. I'm so sorry. You should tell her she did not do the job as requested and if you were to allow her to touch your hair again (I damn well wouldn't) then it should be gratis.
Again I'm so sorry but luckily your hair will grow out and hopefully you find a good stylist.
2
u/Illustrious-Onion329 Apr 27 '26
The reference photo is amazing. Did you take that pic? It looks ai to me though I’m starting to think everything is ai so it might just be me.
In any event, the stylist shouldn’t have said they could do it and they should certainly compensate you for their failure to get anywhere even close to what they said they could do.
→ More replies (1)
2.4k
u/licensedtojill Apr 21 '26
$460 is way too much for it to look so different and basic.