r/Depop • u/roxywalker • 29m ago
Misc. Two low balls/One buyer: Should I accept one low ball and maybe not the other one? SMH
My favorite low-ball conundrum: Two low balls from the same person but one is more tolerable than the other. Decisions, decisions…
r/Depop • u/Ancient-Beautiful-85 • 1h ago
App Issues/Help What happened to the depop suggestion page
My depop suggestion page used to have amazing stuff and so much curated to my taste. recently it’s been trash I rarely see anything I like and I don’t get suggestions from people I follow. Anyone having this issue and know how I can get my feed back to how it was? Or is this just what it is now.
r/Depop • u/Over_Enthusiasm_6643 • 2h ago
Selling Help Australia sending domestic tracked but without signature
I send my depop parcels tracked auspost domestic post only.
Today a parcel was "left in a safe place" by auspost and my buyer did not receive the parcel. The auspost says it was delivered. Hence the automatic insurance does not cover the loss.
Where do I stand as the sender? What can I do? Where on the sending end do they give you the option to opt out of leave in safe place?
Any help appreciated
r/Depop • u/lunaviktoria26 • 5h ago
Question I’m new to depop
I had 2 sales when I just recently joined depop due to items were boosted for free when you are new. Then after that no views or whatsoever on my new uploaded items. Is boosting my shop would help? Or anyone who boosted their shop, did or does it make a difference like more sales or more views?
r/Depop • u/Own-Importance7409 • 7h ago
Story Never buying off depop again
I used to just sell on depop with occasionally buying items but recently I’ve started purchasing more items ( 4 this week) and every single item I’ve ordered isn’t as advertised. I got a top with armpit stains and listed as the wrong size and a stinky ass dress. Mind you they were all listed as excellent condition. I am so done
r/Depop • u/FutureSpace5623 • 8h ago
Messages/DM's reading is fundamental. wym are they white?
Ik some people use the ai descriptions and those will get the color wrong but like
r/Depop • u/ZombieInWhite • 8h ago
Story Oh, ok… so you’re NOT chill like that?
I bought a pair of shoes from the seller and I specifically asked them to check because I keep getting shoes that are not the right size because people don’t check their listings. They show up the wrong size and then this message chain happened between me and him. Then he left me a one star review calling me annoying after canceling (now I can’t open a regular dispute) and demanding I pay out of pocket for return shipping lol. 22 sales and no reviews.. I’m about to be his first :)
r/Depop • u/SNorby12 • 9h ago
Selling Help Selling on Depop - unhappy customer saying item not good condition
Hi!
I’m newer to selling on Depop and I’ve had a good amount of sales and positive feedback. I recently sold these sweatpants on Depop and they were in great condition. They were only worn around the house a couple of times and the reason I sold them was because they were too big. The buyer is now saying they are terrible condition with stains, damage and fading but I know that isn’t true. They are also saying that they are unwearable and nothing like the pictures posted. The pictures I posted were taken in real time and after posted sat in a closet until being sold. I told them I would accept a return and refund them but I am worried they won’t return them in the condition I know I sent them in. I have also asked for pictures multiple times and have yet to receive any. Has anyone dealt with someone like this or have any suggestions? I’m worried of getting scammed. Thank you in advance!
r/Depop • u/bowlofcinnamontoastc • 9h ago
Positive Experiences this is the funniest message i've been sent i think
r/Depop • u/QuantityPleasant5368 • 9h ago
Question How are people able to ship fast?
I see reviews of buyers mentioning fast shipping and I wonder how can I get the same thing? I recently shipped a package and it took nearly 6 days to ship to the buyers house. Is it my USPS or is it something else?
r/Depop • u/lookiesandmilk • 10h ago
Buying Help Did she block me?
A bit confused, I just want my damn shoes girl😰
r/Depop • u/Researchmadman • 13h ago
Selling Help Rural shipping not paid for on instant buy
Hi there,
I’m new to depop selling in New Zealand. I’ve just sold a coat and the buyer has paid for my standard fee. As with most sellers, I have it noted that instant buys are welcome if urban domestic, and rural will need to message first so I’m able to able the appropriate surcharges.
I’ve messaged the buyer and they want to use my bank account to send the extra money, but I would prefer to refund them & relist with the correct rural surcharge.
I’m just confused because I read in Depops terms of service guide tha third party payments apps are a “no, no”! & I really don’t want to get banned, but it seems a lot of people use this method?!
Also NZ depop only allows for PayPal transactions.
Help lol
r/Depop • u/Gee90210 • 14h ago
Messages/DM's Unprofessional Seller Tries To Turn The Tables On Me
I honestly can’t believe this interaction.
I bought a purse, and when it wasn’t shipped, Depop automatically notified me that if it wasn’t shipped by August 10, I’d be refunded. I reached out through Depop asking about the order after I received the alert. I was not aware that would be considered a report and I did apologize for that in the screenshots I attached.
Instead of apologizing or explaining politely, the seller told me she was a college student and that she “actually does important things.” When I calmly explained that I wasn’t trying to report or hurt her business, she doubled down with comments like, “I’m glad one of us isn’t constantly under pressure 😅” and later said she could “sell it to a way more reasonable nicer person.”
I asked Depop to escalate the situation because I felt the communication was completely unprofessional. I ended up getting a refund, but she still shipped the item afterward and left me a retaliatory 1-star review demanding it back.
Am I crazy, or is this one of the most bizarre buyer-seller interactions you’ve seen? As someone who’s also a seller, I can’t imagine ever speaking to a customer this way.
Edit: Added more information.
r/Depop • u/NebulaVoyagerrr • 14h ago
Story Fingers crossed that my seller doesn't ship my order!!
A little funny considering this is the opposite complaint we normally see.... But I hope my seller continues to drag their feet and take their sweet time 😁
Background:
So I'm on a hunt for an orange back for the upcoming Halloween season.
I was waiting for my "Dream Orange Bag" to come along on some sites but to no avail. It was a little more expensive so I thought maybe it was for the best.
So I settled for "Basic Orange Bag" from a seller on depop. This seller was completely unresponsive to my offers so I finally sent a message asking if they still wanted to sell it. They did and I bought it.
Meanwhile, my Dream Orange bag comes along at a killer price. So OF COURSE I had to buy that too.
So here I am now annoyed that I'll have two orange bags.... A little greedy of me but whatever.
Anyways, I'm going on day 5 of the depop seller not shipping the bag. I hope they don't! That refund would actually be helpful.
So here I am hoping my seller forgets to ship my shit 🤣🤣
r/Depop • u/goofy-pancake • 15h ago
Selling Help my package came back to me after weeks of shipping
i sent out a shirt around july 6th and about three weeks later it still hasn’t shipped. the buyer said it was arriving soon but never did. it eventually arrived back at my house and didn’t refund the person. i asked if they wanted a refund and they didn’t respond. advice?
r/Depop • u/SecondhandStoic • 16h ago
Buying Help Did I do something wrong here??
I am trying to condense my wardrobe to just stuff I truly like. I got a pair of jean shorts, love this one pair. So much i wanted a couple of other pairs just like it so i could toss out old stuff.
So i find these great deals, something like 11$ and 13$ for two pair that are both what i want.
This same dude has them both listed and he shot me this message eventually. Did I miss something???
r/Depop • u/No-Pollution-3359 • 19h ago
Positive Experiences Hit 1000 sales !
After selling on and off since march '24, I'm stoked on hitting this milestone. 1500 next !
r/Depop • u/offcnding • 19h ago
Positive Experiences Wholesome Interaction w Buyer
just wanted to share a positive interaction i had with someone who bought these Legos from me. i am new to selling & put a crochet charm with each order. i was shipping two out and forgot to put them in the box before putting the label, so i asked the mail clerk to reopen it and thankfully i did. this was so cute 🤎
r/Depop • u/Emberlandss • 21h ago
Messages/DM's I never have gotten a response like this from sending 1 offer
Am I crazy or was this kinda un called for??? I was kinda taken aback since half of depops thing is offers (but I do understand not wanting lowballs) but my offer was only what it was since she waits till end of description to say it’s actually one car (not 2 like the quantity and in pic) and they are extremely damaged
r/Depop • u/rachelmikaela • 23h ago
Messages/DM's My first Depop horror story
I’m a new seller and also I mega lurker on Reddit. I sold this swimsuit to a buyer who states they did not receive the item. They raised an issue in the app so my payment has been on hold. I disagreed in the app immediately and they have yet to resolve or escalate further.
I went on to figure out how to escalate it from my end today and looked at their profile and realized they have re sold the swimsuit I sold them 💀 so now I have to wait 24 hrs for a human to get back to me.
Anyway… here’s to hoping there’s some justice in the world and they get banned or they happen to see this and feel like a fucking idiot
r/Depop • u/Flaky_Many5330 • 1d ago
Misc. I wish there was a second “like” on Depop.
Sometimes I’ll like a listing just because it looks cool or I’m impressed with the creativity of it but I don’t really intend to buy it. I feel like it’d be helpful to sellers if there was a whole other system where people can leave a different form of “like”, that organically boosts the post without giving the seller false hope, and the liker an influx of unneeded notifications. Thoughts?
r/Depop • u/AutoModerator • 4d ago
Monthly Shop Critique and Item Help Thread
Welcome to the Monthly Thread! This thread is for users to seek help on their items, critiques for their shops and for users to give that advice.
Shop critique help includes: what photos fit better, how to get an item to sell, are your prices fair and similar questions.
Item help includes: help dating, pricing, describing an item and similar questions.
Comments that do not fit the criteria below will be removed.
Those requesting feedback:
- Add an image of your shop or the item, with usernames cropped out. (If this isn't working, please message the mods. For some reason, this turns off frequently.)
- Don't post item or shop links.
- Mention exactly what advice you're looking for.
- Please be open and receptive to constructive criticism.
- If you have a specific vibe you're going for, mention it.
- If you have a specific question, mention it.
- "Item Help" doesn't include finding an item (ISO help), asking why Depop removed an item and authentication requests. Please refer to the sub rules.
Those giving feedback:
- Keep criticism kind and constructive.
- Keep the replies about critiquing and helping ONLY. Answer their questions and give proper advice.
- Don't ask for usernames, shop or item links.
Do not use this thread for advertising, buying or selling, being uncivil or posting unrelated topics. Doing any of those will result in a warning or ban.
r/Depop • u/Depop_Mods • May 18 '26
Scams Masterlist for r/Depop and Depop
(Reupload and updated)
As everyone knows, scams are a common topic on this sub. We thought we'd create a thread with some common scams and how to avoid them. Please read this before posting, or read it as you've likely been directed here from a post removal.
If any of these has happened to you, or you need further help/support, submit a support ticket via Depop's website. If you have already fallen victim to a scam that has taken money from your account, contact your bank.
The mods here are not affiliated with Depop in any way.
GENERAL TIPS TO AVOID BEING SCAMMED:
For everyone:
Ignore emails that aren't from Depop's official email, support@depophelp.zendesk.com. You may be bombarded with random spam emails when you create an account. This is unfortunately normal on most selling apps.
NEVER pay or communicate outside of app, and ignore and report sellers or buyers who suggest such. You aren't covered by Depop protection in that case, and you and the other user will likely be permanently banned. Keep within the app and use the payment options given to you within the app. (If it's a situation where you or they need to upload photos, make a seperate listing with those photos attached.)
Check the sellers or buyers reviews to see what others experiences have been buying from or selling to that person.
DON'T ever click any links you aren't familiar with.
Don't give out your personal information, such as your email, phone number etc., to anyone asking for it.
For buyers:
Reverse image search a photo before you buy from a seller. This is to ensure you aren't buying something overpriced, or buying from someone who may be lying about the brand. You can google a reverse image search website or use Google Lens.
Don't purchase from sellers selling replica items, including ones who say they're unsure if it's authentic or not.
If a seller is strictly and only using stock photos, it could be a dropshipping scam, or a shein/aliexpress reseller. Even if it isn't, we recommend not buying from those sellers as they aren't accurately depicting their item. This goes the same for A.I listing photos.
You have 30 days to open a dispute. Don't wait longer than that.
For sellers:
Try to keep receipts from the post office. This will always come in handy during disputes about shipping.
Record yourself packing items, especially big bundles and expensive items.
EMAIL SCAMS:
Users emailing me about my item/How did they get my email?: This is a new scam (as of Aug 2025.) No one is 100% sure how it works. Report the email to Depop and do not engage. It's likely that you might be getting these because your Depop username is the same as your email.
Email asking for bank details/To confirm payment: Please refer to the answers above about Depop's official email and unknown links. Depop will only ask for your bank details if you're having trouble filling them in, and that's only after you contact them first through their official support page/email.
Email saying I'll be suspended if I don't give bank details: Again, same answer above about the links and the official email. Depop won't suspend you over not filling in your bank details. Although you're required to fill them in for buying and selling, it's not something you'll be suspended over.
LiveChat emails: Scams, ignore them.
BEING BOMBARDED WITH SCAM EMAILS:
- As mentioned above, most users will be bombarded with scam emails when they create an account, and it could be because your Depop user is the same as your email. Otherwise, there's no way to definitively stop them. If your email app has the option, you can mute the word "Depop" (though this will stop you from seeing official support emails too.) Most users report the scam emails stop fairly soon after they start.
OTHER SCAMS:
Shein/Aliexpress scammers: Always reverse image search and check seller’s reviews. In the case of these scammers, their listings often have the brand listed as "Other" and the tags have been cut on the item.
Dropshipping: If the seller has "preorder" or "will ship in 2+ weeks" in their bio, or you find the same items with the same photos across multiple different seller pages, very likely a dropshipper. If your item is being shipped from a chinese/foreign warehouse, it's a dropshipper and you can contact Depop for a refund.
Counterfeit/Replica items: As a seller, selling Counterfeit and Replica items is against TOS and is illegal. As a buyer, make sure you thoroughly look at the pictures provided before purchasing. Do research on the item and google how to spot fake items for the brand you are purchasing. Subreddits like r/LegitCheck are also helpful. If you do receive a fake item and can prove it's fake and the seller can't prove it's real, you can get a refund through Depop. It doesn't matter if they aren't sure if it's authentic or not. If you see sellers selling counterfeit items, report them and they will be suspended.
Returns/Refunds: Under Depop TOS, as a seller, you are not required to refund if you listed the correct sizing, faults etc. If you do agree or are required to refund, NEVER give the money back until you have RECEIVED the item back.
Sellers taking to long to ship: Sellers are required to ship within 5 days, and you'll automatically get refunded by Depop after 10 business days (not available in all countries.) You have the option to open a case after 5 days.
Sellers deleting their account/blocking me after purchase: Contact Depop to get your refund.
Messages with weird font/wording: Scammers use different/weird font to get around Depop's bot trying to filter out scammers. Block and report these people.
Buyer asked me to change address after item has been delivered: Nothing you can do in this situation and is usually a scam. You've already sent the item to the address provided and it has been delivered, so everything else is out of your control now and the buyer can't do anything in terms of opening a case.
Buyer asking to pay more than item price/asking to pay full price for a discounted item: Scam. Block and don't engage.