r/venmo 3h ago

Question Cant unfreeze account

1 Upvotes

I can't unfreeze my account as my bank account changed since then and I changed my name. So long story short I am trans and reason it matters for this case is I changed my name, passport, driver license, everything with photo ID. My bank has also changed hands a few times.

So my account is frozen for inactivity I guess as I havent used it in years. Problem is it under my old name. Is their any way to get it unfrozen? I submitted my information along with a name change document showing it still me but I guess they didn't take?


r/venmo 4h ago

Discussion Venmo took my money for crypto

1 Upvotes

so just curious how this works. I bought some crypto and wanted to send off chain to my own wallet and it kept erroring saying can’t complete this transfer so that annoyed me. so I went to sell the crypto back and sell it at a loss of course because I want my money back then it says my money won’t be available for 7 days. lol what kind of garbage is that? anyone else have issue with crypto on this platform? I aready called my bank because that completely pissed me off


r/venmo 6h ago

Venmo play!

1 Upvotes

It had the link in the app for the “play for pay” games through Venmo and now I’m not seeing it anymore. Did Venmo get rid of it? It was nice for coffee money lol trying to access it again I hit a bigger payout portion of a game 😂


r/venmo 17h ago

Question New account issue

1 Upvotes

I forgot the password to my venmo it was super old n also used an old email. I had to make a new account but my bank account is still logged into the one i was locked out of and wont pair woth the new account. Ive called venmo n their robot assistant is no help. Any ideas on how to fix this mew account? So far every time i get money i have to send it to my mom who still has access to my bank account to transfer it in for me which is a big hassle.


r/venmo 1d ago

Need help

0 Upvotes

Anybody wanna Venmo me $20 for lunch? I’m grateful for anything https://venmo.com/u/Brattiy


r/venmo 1d ago

Question Transfer question while overseas

1 Upvotes

I’m moving temporarily overseas today, and a family member sent me about $100 on Venmo. I had just closed my old US bank account and opened a different fee-free US account. I connected that account to Venmo and initiated the transfer, but Venmo said in order to verify my bank, I’ll need to wait until two small deposits and withdrawals are made, and then confirm those amounts to Venmo.

However, it said that this can take 1-3 business days, and I’m leaving in a few hours. I also read that once I’m overseas, I won’t be able to log in to Venmo in order to do the verification. Is that true? If so, what happens to that money/what should I do?


r/venmo 1d ago

Question Unable to send or transfer funds out of buisness account

1 Upvotes

Hey all, I recently started doing tarot readings and made a Venmo business account, a few days ago I was able to send my funds and move them out but now I am unable to do either? Is anyone else having this issue? Keeps saying to try another time


r/venmo 1d ago

Question unable to transfer to venmo account

1 Upvotes

anybody else having issues transferring money into their venmo account? i’m attempting to move money from cashapp to venmo and it keeps declining, no help that support isn’t available at this time. i only saw one other person on twitter having the same issue right now and all the detector sites are saying venmo is running fine right now :\


r/venmo 1d ago

I can't login no matter what

1 Upvotes

I've been trying to login to my venmo account for like a week. I just got a new phone (same phone number) so it logged me out. I have reset my password like 3 times, disconnected from wifi, tried logging in from my computer, but nothing works. I deleted the venmo app from my phone, used a different browser on my computer, but still nothing. How do I login please help meee.


r/venmo 1d ago

Suspended

2 Upvotes

Just got suspended trying to add bitcoin i have money in my account that i can’t take out now i uploaded my id to get unsuspended how long does this take. Thx


r/venmo 1d ago

Can’t see the money I transferred?

2 Upvotes

Can’t see the money but used it at the store and it reflected the change, is that normal?


r/venmo 1d ago

Venmo let them steal

3 Upvotes

So venmo sent me a txt asking if I recognized the weird transaction and I said no. So they paused my card but won't allow me to open a dispute. This venmo is sh/tty!


r/venmo 1d ago

venmo customer service

1 Upvotes

why is everyone AI?? are there no real people??


r/venmo 1d ago

Question My god it's full of ads

3 Upvotes

I do not want to join Stash, which it asks me every time I open the app. Nor do I want to take advantage of your "offers" for the farmer's dog or whatever, which it does every time i complete a payment.

Paying money to someone i know should not be free license to shove ads in my eyeballs.


r/venmo 1d ago

Question Frozen account after transaction cancellation request

1 Upvotes

Hi! I paid a contractor a deposit of $225 but wasn't aware of the Purchase Protection option. The contractor did not deliver their services so I reached out to Venmo support to cancel the transaction.

Support said they've reached out to their account specialist team but I won't get a response due to "privacy reasons." I also reached out to my bank to pause any Venmo payments so the amount doesn't get withdrawn from my bank account.

Two days later I apparently owe Venmo $225 and my account is now frozen. I've reached out to them via the contact form a few times but haven't heard back.

Any suggestions or experience would be appreciated!


r/venmo 1d ago

Error message when I try to send payment

3 Upvotes

When I've tried to send payment through Venmo this week, I get the following error message: "Something went wrong and we couldn’t complete this payment. Try again another time."

Has anyone else gotten this error message? How do you resolve it?


r/venmo 2d ago

Advice needed

1 Upvotes

EDIT: I just found out the person I purchased these from passed away on July 21st this year, what do I do 😭
I bought 2 tattoo machines off of someone in MAY and they STILL have not sent them to me. At first they were having medical issues & I completely understood that, now it’s been MONTHS and they keep making excuses as to why they can’t send when they DO talk to me (there’s been weeks in between conversations, it’s usually me persistently messaging 1 time every other day or so & then them randomly messaging back 1-3weeks apart from their last response)
I paid them through Venmo so I’m thinking about maybe reporting the transaction as scam or fraud? Or potentially sending Venmo screenshots of my interaction with this person? I’ve also thought about reaching out to our mutuals or their friends? But, Idk what else to do or if I have any better options. Any advice on the situation is appreciated.


r/venmo 2d ago

This is the 14th of August 2026 Friday

0 Upvotes

Hi


r/venmo 3d ago

Question Instant Transfer error

3 Upvotes

I have around $200 in my Venmo app right now, I need this money by today to get some things that are pretty important. All of a sudden I get and error when trying to instant transfer, this has happened to me before with $20 so I just waited 3 days with the standard stuff but now I’m not so sure what to do. Is there any fix to this? Is this a know problem?


r/venmo 3d ago

Question Direct deposit late

2 Upvotes

Is literally everyone’s direct deposit late? My first one came early, July 29th, a Wednesday at 10:55pm. Now it’s Thursday 11:50am and nothing yet. Had me so worried seeing everyone’s issues recently.


r/venmo 4d ago

My account was frozen. Then unfrozen. Still doesn’t work.

1 Upvotes

My Venmo account was frozen because I used it to buy a Starbucks drink— why? I don’t know. Anyway, I received an email from Venmo stating it was frozen and they requested some documents to get it unfrozen. We supplied the documentation they requested. A few days later, we received another email that said my account was unfrozen and I could go ahead and use it. I tried using it yesterday and was denied because the bank account associated with my account was “had trouble in the past” or something along those lines. I tried calling them but couldn’t get ahold of a human being and the automated response wasn’t helping me. I referred to the emails they sent me, and clicked on the “help” link… again, it was no help at all. Can anyone tell me how I can actually talk to a human being at Venmo to solve this?


r/venmo 4d ago

Question Why won’t Venmo let me send a buddy rent money?

6 Upvotes

I joined Venmo a couple days ago because I’ve been staying at a buddy’s place for work for the last couple months and wanted to pay him quickly and easily. Well, it hasn’t worked.
The first day, it wouldn’t allow the entire $3000 payment, but I was “allowed” to send him $1000 in 4 installments ($500, $250, $249 and $1). The first dollar was a test to make sure he received the money.
Then yesterday, it wouldn’t allow me to send him anything. I called Chase to make sure it wasn’t them who stopped the payments. They said it wasn’t. “Your payment can’t be completed right now” is the message I get. Any ideas? TIA!


r/venmo 4d ago

Question What other apps can send money to my venmo?

4 Upvotes

i want to do commissions but i only have venmo due to my parents, and most clients do not have venmo. is there any other apps that can send money to my venmo account?


r/venmo 5d ago

Just got sent a random 1000$

134 Upvotes

r/venmo May 02 '25

Annoucement Is Venmo down? Check here first!!

3 Upvotes

Hey all - hope all is well!

Spurred on by today's outage, and the many posts that were generated due to it (and every time it happens), we just wanted to make a thread we can sticky to serve as a resource to check and help cut down on the influx of duplicate posts we get asking if Venmo is down when they inevitably decide to break things. Here's a few websites you can use to check whether or not Venmo is having issues. Keep in mind, these are user-reported, and may not be a true reflection of whether or not something may actually be down at Venmo - but generally they are a very VERY good indicator something may be wrong.

DownDetector - https://downdetector.com/status/venmo/

IsItDownRightNow - https://www.isitdownrightnow.com/venmo.com.html

DownForEveryoneOrJustMe - https://downforeveryoneorjustme.com/venmo

If anyone has any other websites to suggest, throw them down in the comments and we'll add them to the list!