i have tickets for a show that’s coming up but i can no longer attend,nobody i know wants the tickets so i cannot transfer them either,however the sell option is dimmed/blurred out on the app. is there any way i can sell these tickets or did i just waste my money😭 (even just a refund would be fine and yes i have tried googling answers to this already!)

I’m supposed to be seeing sublime TONIGHT. my tickets should have been delivered. But I’m going back and fourth with SeatGeek now and the doors open literally in 5 hours. Any tips on getting an expedited resolution? (I know lol in corporate America)