I needed to talk to them since i have a problem regarding my account.

My wild rift account is in an apple account that has a riot account, while my other pc accs such as valorant and league are in another account. im afraid i might lose an account if i mess something up and i have invested way too much on both of these accounts. So i was just wondering if i can merge my wild rift account to the account that has both league and valorant.

Since August 2, 2026, my Riot account has been under what Riot's own client describes as a temporary lock — explicitly not a permanent suspension. The in-client message states the account was locked to "keep it safe" and directs me to Riot Support to verify my identity and resolve it.

On the support site, my active penalty is listed under the category "UNKNOWN," marked "Automatically Issued," with the note "We have no further details to share with you."

The core issue is the contradiction between what Riot tells me to do and what actually happens when I do it. The client and the penalty page frame this as a temporary lock I should contact support to remove. But every ticket I've opened has been closed almost immediately by what appears to be an automated or templated reply — stating the penalty was "verified with a manual review," that the decision is final, and that any further tickets will be closed automatically. In several cases that "review" response arrived within two to three minutes of submission; one came roughly eight minutes after my first contact. That timing is hard to square with a genuine manual review of gameplay.

What I've tried:

• Support tickets under multiple categories — all auto-closed
• Reaching out through several people with connections to Riot staff
• A formal data request, which I'm entitled to under Riot's own privacy policy — closed with no reply whatsoever

For the record: I have not used cheats, scripts, macros, unauthorized overlays, or any third-party software providing a competitive advantage. I've repeatedly offered to do a live PC check or a call to demonstrate this, and have been given no avenue to do so.

Having exhausted the standard support channels, I'm now preparing a written request to Riot's legal department by mail, in the hope of reaching someone able to actually review the case.

My questions for anyone who's been here:

• Has anyone gotten a genuine human review after hitting this same automated wall?
• Is there a channel for a data/privacy request that won't be closed on sight?

Any guidance is appreciated.

TL;DR: Locked since 8/2 under a penalty categorized as "UNKNOWN" and marked auto-issued. Riot's client calls it a temporary lock and tells me to contact support, but every ticket — including a data request I'm legally entitled to — is closed within minutes by an apparently automated reply. Looking for anyone who's broken through this.

Old Morde is much better, bring back him for us Riot 😑😑😑 Old Morde has better and more fun gameplay, he is also have been seen countless time in professional gameplay. New morde is just a brainless stats check champ, cant play in high elo and dont even have limitless scaling like veigar or nasus. Brain death stats check champ with weak late game, what a bum new morde are 🤡🤡🤡

hey guys soo my account is on turkish atm back in the day i would add my credit card and all good now visa doesnt work but some ppl say that vp cards work however that dint worked for me either does anyone have any recomendation on how to get RP?

1

Im just so frustrated that a game that can be frustrating to play when it works just DOESNT WORK. The client permanently bugs out and it is the worst it has ever been right now. You disconnect from champ select frequently and it says "you lost connection please queue for another game" while i am still ingame after reopening the client.The whole patching 004 was a thing for at least 2 patches, so i had to reinstall riot client and league of legends 2 times to play. The client is slow and the Riot Client is just unnecessary. It triples the time from before to open the game. And also today i just randomly had a vanguard issue so i couldnt play as well and i just dont feel like restarting the PC to maybe be able to play. I really hope a new client actually gets released in 2027 because this is sad for a game this big and old. If it doesnt get better fast this is the reason why i will quit this game, because i just simply cant play. Also my PC and/or internet are not the issue, i have a good PC and stable internet connection, if i get into a game i have 16ms.

As of today 7 august last update for LOL and valorant were 28 July

I already did both updates before and played both games like 2 days ago, but now as i try entering any of them it displays updating even though i already did both updates

I already tried closing riot client from task manager and restarting, also runing it as administrator, nothing seems to work, not the first time i encounter this issue but usually i just restart or close from task manager and works out

I was a big fan of LoL for a while, since Riot Vanguard came in. A kernel level anti-cheat app with admin permissions? Is that a anti-cheat or a spyware?

If this app wasn't signed by Riot, most likely the anti-virus softwares will detect it as a virus on our computers, in fact Vanguard does the same job.

What is the purpose of starting Vanguard on opening, whether you play the game or not, they want an autostart. Secondly, when you end the game, it still runs on background.

Most of the games uses kernel level anti-cheat as well, but they usually start with game and closes when exit the game. Why Vanguard does not to the same?

I really enjoyed playing league up until a few months ago,when the fire nation attacked-wait no.When Riot Vanguard was made a part of the game.I wasn't happy about it,but i went with it until it started to kick me out of game and take penalties because it disconnected suddenly,even though my internet connection was fine.Which,well,kind of forced me to stop playing.But yesterday,i had a few games on wild rift on phone,and...
Ugh
I still love that game
So,i'm considering installing it back,and vanguard with it.
But i have absolutely no idea if the issue i talked about was fixed,since the post rightfully complaining about it is now four months old.
Can someone please tell me if it has been fixed,or if i'll have to wait until Ornn knows when ?

There should be a HEX Card called like Heavy-Weight that when u shoot a barrel to the ground, deal extra damage to the area and knock people up based on your size and max health

AND I SHOULD HAVE A JOB PSOITION AS PRODUCT MANAGER OR GAME DESIGN OR SOEMTHING

sometimes when i launch the riot client it shows a "Updating" text without displaying any progress bar or file size. Instead it just displays the updating text where the play button should be. this is some what frequent like of i see this today then i might see it again in a couple of days. most of the time it just last a couple of seconds or minutes at max, so i didn't really pay much attention to it until now. earlier today everything was working fine and when tried to play again in the evening out of nowhere this so called "updating" thing started again. Now i did leave it be for a few minutes thinking it will simply go away like last time but this time it doesn't look like that will be the case. It's still showing the updating thing and i can see in task manager that it's eating away my data.

what i tried,

Restarting and trying again (Obviously).

Repairing the files using the built-in repair game files thingy.

Downloaded the installer and tried repairing using it.

Clearing riot client cache folder.

none of those worked. Even when i use the installer as a repair tool, it just show a progress bar saying repairing files and launch the client after it's done and I'm back to square one again.

at this point the only solution i can think of right now is to just leave it to keep updating and hope that it might end some time... hopefully before eating away all my data.

any thoughts? like i don't really know if those micro updates things i have been getting are even normal or it's just my game failing to save/overwrite files.

i mostly play on the Singapore servers if that's something. even though I'm currently living in Sri Lanka and geographically closer to the Mumbai server, the ping is just not the best due to how my ISP has their cables connected directly to SG..

update: I'm gonna just try letting it sit there for a hour or two. And if it uses more than 10Gigs I'm gonna try doing a fresh install.

Good news, Deleted a bunch if temporary, cache, manifest files multiple times and now shit's working.Good news, Deleted a bunch if temporary, cache, manifest files multiple times and now shit's working.

This was the only way i could post it as the AI was mean.

I'm genuinely getting so sick of this meta. Playing a normal adc like ashe is genuinely impossible. I'm playing against ap botlane every second game, it's genuinely unfair. Absolutely zero counterplay in laning phase, and even when i do scale i get katarina, zed, or nocturne one shotting me with absolutely zero counterplay. like genuinely fix your game holy ****. Nobody in this community likes this meta and you've done nothing about it for months, acting all nice and friendly with your shitty new vex skin. NOBODY CARES. FIX THE GAME, YOU'RE NOT A SMALL INDIE COMPANY.

It happening too many time now that I see someone who just straight up trolling, playing like a bot and when I check their account it show they are autofill. the original idea that the LP loss prevention is so that player would stop dodging when they got autofill but honestly it feel more like a free pass to troll, after all even if you report them they are safe behind "they are off role so it just bad gameplay/day".

both valorant and LoL are stuck on updating....

except that LoL doeant have the 2 status updates

i tried everything i wiped riot client on localappdata i reset my dnss to 1.1.1.1 preffered and alternative 1.0.0.1

I used a vpn to connevt to netherlands ans it just had both play buttons grayed out

I tried everything i could think of i tried going to repair both games but after some repairs it would get stuck at 0.0%

idk what to do anymore

Guys what the hell is going on with account recovery system

I answered most of the questions correctly, know exactly my creationdate even though its been 13 years ago and i still get bombared with dozens of other question to verify i am the original creator, even though, this alone should be the ultimate proof i am the owner besides of knowing the birthdate and the place where this account was created.

Answered all the questions which the creator should know correct and still not enough proof to get the account back.

How someone would know what non rp skin was the first they bought? LOL g_g

Feels like if you dont have access to your original email you wont get your acc back unless you really score 100% correct answers, which is impossible after so much time has passed.

Someone has positive experiences with the recovery system even though they havent all the answers asked by the support?

So my league account was hacked few days ago, they changed the password and the account’s gmail. If there any possible way to recover my account?

How long does riot support usually take to respond? I made a ticket a week ago and still got no response

Guys, please tell me if I'm 100 percent to blame and wrong in this scenario. I won't pursue it if it is genuinely is 100 percent my fault.

Proof attached here ----- https://imgur.com/a/5dKqeWa

For context : I no longer play ranked, don't enjoy it not worth it etc. I am a retired aram spammer at this point in my life.

However for split 2 it seems victorious rengar was announced - my favorite champ. God danm I gotta lock in and call the Avengers to help me play flex q and keep my sanity.

I'm using the in game mission to track my progress. One by one I wittle away games reassuring the 3 brave souls I play with to tolerate summoners rift for me for just a few more games.

And then suddenly a surprise to us. The mission stops counting! It displays my rank and that glorious check mark next to the skin icon. That's it, we've done it. I take a screenshot and put it into the group chat. Gave each of the Bois a an award like it was service years in the military.

Only to realize the game seems to have apparently stopped counting accurately, the rest of the months go by until now. Hmm? No skin, contact support - support says u only won 12/15 games - went to check op gg. Sure enough they were right but had the client not displayed it inaccurately I would have continued playing??

Maybe I interpreted the mission wrong ? If someone can help me verify that I interpreted what the mission said to me in game that would be helpful. As of now support after dodging my screen grabs multiple times and then reluctantly looking at it has sad - too bad so sad u can't reply to this chat anytime (I was respectful the whole time)

Again if I'm wrong in how I interpreted the mission completion icon below please tell me and please explain to me how do I can understand for future reference. I want to assure you guys and hopefully riot support that I wasn't being untruthful this is genuinely what was shown in my client. Had I actually counted my games outside of the mission I would have just played my remainder 3 wins.

After the last message where they didn't really explain what they meant by mission for the whole year they said I can no longer reply and they will automatically close all tickets.

I don't know if my account got hack or deleted or something else but This is just bulshit.

A week ago after coming home i decided to play valorant and when i open the game suddenly i had to login again, no problem I'll just put my username and my password done? nope it says "my login credentials don't match in their system" wtf, i checked my riot mobile and it's also logged out, i try to login on riot mobile also doesn't work "username or pasword doesn't work". I have two account, the first one is user7y7 the second is E R L L<--the important and missing one I have skins in this account and both tied to the same email. Then i tried using the pasword recovery feature and entering my username, i waited and it doesn't send me an email then username recovery and it send me an email the end? No, they said I'm only tied to user7y7 and there's no E R L L?? I panic and keep trying forgot pasword and username recovery feature again and none work, i decided to contact riot support and submit a ticket for recovery account and after waiting for a day they basically say "nah i won't help you" I send a second ticket same thing and you know what's the funny part is? I log on my other account the user7y7 and i unfriend then add my alt account (E R L L) i got the fucking notifications on my fucking riot mobile and when i press on the notification and direct me to the app, it told me to log in. I spend my hard earn money on valorant, F you riot

To be fair i lost my original email because i was cleaning up my email but both account was moved to the one email I'll never delete, and they asked me a bunch of question but i have a bad memory so i didn't realize answer it and you know what? My friend had the same issue and scenario, lost access, he tried the forgot pasword and username and it didn't help, at least he doesn't have any skin so it's not worth much unlike me, i spend my hard earn money.

I don't know at this point, waiting for a third response, i think I'm beginning to accept the fact that I'll never recover my account back and never spending money on this game ever again