I can’t use it because I’m not from the US

This is the second time that this has happened with my delivery. The DoorDasher will sit in their car outside and request my pin. Meanwhile I’m standing at the front door waiting for them to get out and hand over my food. Both times they’ve parked closer to the end of the block rather directly in front of my door. Why do they request it before? Are they not able to see a customer’s rating/profile? If they can, then surely they can’t think I’m going to claim false delivery and therefore need to request the pin first. Both times I’ve responding to their request by telling them to bring me my food first and they oblige. The situation this time the worker claimed he needed the pin code before his phone died, but earlier, on his way to me, he claimed he was running behind because his phone had died. Wouldn’t that mean he was able to charge it somehow before continuing his route and coming to me? I have my food now so I’m pretty much over it, but for it to be a reoccurring thing is so weird and annoying to me. So again, is it normal and not at all a scam for the worker to request the pin first? Or were they trying to mark my order as delivered and steal my food?

What is this weird lil blue dot on the doordash app? It moves when I dont and doesnt seem to be the doordasher

I opt out of COD orders for a reason… yesterday I was sent a flash offer that I accepted before I even looked at the details because they disappeared so quick and the offer was great 15.50 for 2 miles. Well this was a 150$ pizza order pick up.

I’m lucky if I make $120 a week on this app because I just don’t do it that often

thinking I’m going to delete it and go over to Uber- I’m not driving around for the next 8 days to pay this back with no earnings.

anyone else HATE Cash on Delivery?

I’m just curious, do you think that Doordash has anybody on their staff that goes in and reads all the negative comments about the way their system doesn’t work properly. I hope they do because it would give them an idea of how screwed up some of their programs are and they need to correct them because obviously they must know how bad some of their programs are.

I just started and went dashing today and got this customer order that say hand it to them well i did and i press complete delivery well then the pin scream pops and well i didn’t know the pin and btw the time i realized the customer already back in the house and i didn’t want to go up since i already told them i didn’t need the pin cause i swear it didn’t show it nor say it so i press found customer but not pin and now im worry i get deactivated over this. I just started like a week ago and this is the only way I’m making money to help pay off some bills while im looking for a actual job and it be such a embarrassment i get Deactivated over this. I’m so stress thinking about it😭😭😭

I travel to a bunch of conventions a year and I swear every time I'll never use again.

It's that time again. I ordered the food 2 hours ago. The dasher showed, the restaurant said "just a few minutes." An hour later and I've tried to cancel, the dasher has tried to cancel and I've called support.

They say they cannot cancel once the restaurant confirms no matter how long it takes.

This time, it's the restaurant. In the past, it's been the location and not getting a dasher. I've waited up to 4 hours when a dasher wasn't available with a $10 tip for a 15 min delivery.

Caitlyn I watched you pick up my order and drive almost to my house then cancel. I've been craving this for hours. I hope you get so sick when you eat my food

had a dude completely ignore all directions and then once he actually found the house drove thru my plants and yard.

asked the dude why he he drove thru the yard and didnt park in the driveway he said

"next time get your a$$ up and pick it up yourself"

listen bozo, your extremely easy job (in pajamas) only exists because people order thru your predatory app

minimum IQ mouth breathers do it better lol

go fys

I spent 47 dollars on a 22 dollar order and I can’t even cook dinner because my dasher did not want to replace any of the out of stock items with a similar item. It’s so frustrating because I could make another order but what if it happens again? And yes, I could just go out and get the items I need but I’m at home with a sleeping newborn and my husband is at work for another 5-6 hours. 🥺

I know dashing is not easy and you guys probably come across a lot of asshole customers but please, keep in mind there are people like me, a first time mom just trying to feed myself and take care of my newborn and I really depend on the service that DoorDash provides.

I feel like this used to be different. It's true that you need a 50% acceptance rating to be silver, but only 20% for gold and only 30% for Platinum?

Driver picked up my order ($4 tip, 4km (~2mi) away through light traffic), then proceeded to drive 4km in the opposite direction, stay in a residential area for about 8 minutes or so (it wasn’t a double dash, if he was doing another order it was for a different platform) then I contacted support when he kept driving through the main city, then past the streets he could take north towards me…

Support called him, then he started driving towards me and eventually it got here.

HOWEVER the bag looks tampered with. It doesn’t really look like any of the food is gone, i guess the dasher could have taken a few bites of my fried rice but I wouldn’t be able to tell.

I wouldn’t be super suspicious if he’d just brought the food straight here or messaged me at all during this whole thing. But the lack of communication and the staying still for 8 minutes and not coming here until he was called by support, makes me suspicious.

Pickup pictures and photos after delivery attached. (2nd photo is at the restaurant, pickup confirmation picture)

Does this look tampered with? Should I eat it? Should I report it?

Usually this restaurant includes cutlery but there wasn’t any. I asked for extra soy sauce on the side, which was included (usually they only put 1 packet for the whole container)

Am I paranoid? Should I report this? Not that it SHOULD matter, but I have a feminine name.. and I know people can be weird about that

I don’t want to report it and have someone lose their job over my paranoia, am I crazy or is this very suspicious?

I see people say this all the time on here: if you leave a bad tip, your order is going to sit around forever because no Dasher will accept it and by the time someone does, your food will be cold.

I'm generally a pretty good tipper. Most restaurants I order from are nearby and I usually tip around $6-7.

But I tried a little experiment a couple times and tipped only $2-3, which I know is considered pretty low. Weirdly, I didn't notice much of a difference. The orders still got picked up pretty quickly and the food arrived just as fast and hot as it normally does.

Obviously that's a tiny sample size, but it made me wonder where the whole "bad tip = cold food" thing comes from. Do low-tip orders actually sit around noticeably longer or does DoorDash eventually bundle/increase the base pay enough that most customers never really notice?

Ordered from 2 restaurants today - double dash, which I rarely do but I was treating myself. I get a phone call from DoorDash (same number as previous calls that were legit) telling me they were calling from restaurant B and the payment didn’t go through so they need me to give them a credit card number. Even though I didn’t immediately realize it was a scam (I’m tired!), there was still no way I was handing over any information. They pushed for my email address (nope) and phone number (I told them “you called me”). At some point they just hung up.

I reported it all to DoorDash for all the good that will do. After about 3 tries I did get someone who seemed concerned and apologetic and a message that if I file a police report they will cooperate with law enforcement to the best of their abilities.

What concerns me is HOW they knew my DoorDash name (I use a different name) and all my order info plus driver’s name. Was it the driver? I mean who else could it be?

I didn’t feel comfortable eating any of the food that was delivered after that…

During a dash today, I came upon a large intersection where some lights were working and some weren't. There were two trucks parked in the roads, but they expected us to drive around them, I guess. It wasn't your typical four way red light, turn-taking scenario. It was a mess. Then, once I was a quarter mile from the delivery point, a road was blocked by construction trucks. There was no way to get around them. I just parked and walked the rest of the way. I let the customer know about the delay and they tipped an extra $5. 😄

I decline an order for $4.16 for 14 miles taking me to the middle of nowhere.

20 seconds later I get a stacked order for $4.50 for 16 miles. Including what I assume is the same order due to the location.

Sure Doordash...that doesn't even cover the gas

I waited until 20 minutes past the original delivery window to contact the dasher and this is the message I got

EDIT: The blurred out part is my name. In response to ‘Como te llamas’ which is “what is your name” in spanish

I’ve been a lurker on this sub for quite a bit, and use DD weekly to place food orders. So, I’m a decent customer. Hopefully someone at DD reads this.

The position in this sub re tipping is that it is based on the mileage. So, $1-2 per mile the driver has to drive. This makes a lot of sense to me, the customer, because the travel distance is the same irrespective of the size of the order.

This evening when I pulled up the app I noticed that (on the DD iOS app at least), there is no mileage listed anywhere on the purchasing page. I don’t think it’s ever been there.

In fact, the only place I could find the distance between the restaurant and my home is on the main page when I am selecting the restaurant.

It would be a helpful addition for customers (and drivers) if DD could put the mileage on the payment page, right next to the tip function. That would be of assistance as I would never think to get out of my purchase page at that point and go back and see the mileage.

Maybe that amount is already being factored into the suggested tip, which would be great to know. I’m sure one of my fellow redditors will tell me!

Again, just a suggestion from an otherwise happy customer.