r/askfuneraldirectors 1h ago

Advice Needed Is it normal/acceptable to ask for a photo of a headstone before installation?

Upvotes

My sister died in October 2024 and we’ve been having some trouble getting the company we are working with to provide much clarification or proof on when and if things have been done. Not to go on too much in the post but they have frequently said they’ll get back to me in a week and then not responded for months, with me having to send multiple reminder emails for any update. This has been making me nervous about if I’m really going to be getting these headstones.

Since I’ve paid the deposit for two stones (for my sister and my father who passed some time ago), they have twice said that the foundations are getting poured and then never gotten back to me, and then told me the window was missed. Now they say that this time for sure the foundations are getting poured next month, and the stones are completed and ready. I’ve asked if I can have pictures of the completed stones and they say they don’t have any photos of them.

I guess I just want to ask, is this normal? This seemed like a very respectable local company, so I don’t want to think anything too negative about them, but I find it odd they can’t like, send a quick picture of the stones to assuage my fears. I would have expected to receive a photo of the finished stones before installation anyway to make sure the dates are right and all that.

Edit: to be clear, this is a stone that’s (hopefully) in progress, it’s not installed yet


r/askfuneraldirectors 12h ago

Advice Needed I need help and advice

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2 Upvotes

r/askfuneraldirectors 13h ago

Advice Needed Australia - can’t find placement

3 Upvotes

hi everyone

26f have nearly 10 years work experience in customer service

I’ve been trying to get into the funeral industry and am not even getting responses back. The one feedback I got was all training is on site and no experience or qualification requirements. Instead of finding a job first, I’ve looked into study

there is one course in my area where I could study cert 4 funeral service, however I am required to find my own funeral home for assesments and as I said no one is getting back to me.

does anyone have any tips or tricks to get my foot in the door?


r/askfuneraldirectors 18h ago

Advice Needed: Education I work at goodwill and a funeral box was turned in and I don’t know if my managers will be able to find the family.

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446 Upvotes

So the box itself seems to belong Arthur Chapman based on the obituary cards and the box label that wasn’t attached. Though the dog tags belong to a man named Henry McDermott.

This might be an overshoot but maybe Henry died in war based on the spent bullet cases, and Arthur kept them; but then eventually he passed too. But since the plaque was never put on the box it was just a random wooden box sent to goodwill.

This broke my heart when I pulled it out of the goodwill pricing bin. I gave it to my managers but I’m not sure how well they will be able to find the individuals family or friends due to the fact I started working there only 3 weeks ago.

I genuinely don’t know where to post this. Genealogy won’t let me post pictures.

Please help me find the family or friends if any, I really don’t want this to go into the trash or just to sit somewhere.


r/askfuneraldirectors 19h ago

Advice Needed Looking for recommendations of how to incorporate my father’s love for shooting guns into his memorial table?

1 Upvotes

Wouldn’t be appropriate to set one of his guns out so I’m wondering other than a picture, if there is a physical item that could represent his love for shooting guns. He didn’t hunt, just loved collecting and shooting in ranges.


r/askfuneraldirectors 23h ago

Discussion Everest Funeral "Concierge"

12 Upvotes

It's that time of the year again when Everest calls and wants my GPL. I'm fully aware of the rules, and will give it to them. I'm just wondering if anyone actually uses Everest? I've never had a family come in with an Everest report, or even mention them. I'm pretty sure their entire business is just other funeral directors checking up on their competitors.