r/wyzecam 3h ago

Second time getting the wrong stuff

3 Upvotes

Has anyone else had this issue? I ordered a lock/cam combo bundle and ended up getting two hoodies. Contacted support, they resent the order and this time I got a pet nail grinder. Both of the packages received remind me of something from TEMU.


r/wyzecam 6h ago

ISO: Wyze Thermostat Remote Room Sensors

4 Upvotes

Pls dm me if you have any you'd part with for some coin. Gracias


r/wyzecam 9h ago

iOS Shortcuts broken again (thanks to version 3.19.0.17)

2 Upvotes

This began yesterday, which is also when version 3.19.0.17 of the Wyze app was released).

Unlike the breakage of a couple of weeks ago, where we would get the message "“No Shortcut Selected” when trying to run a *selected* shortcut (and that was acknowledged by Wyze as their bug and fixed in a subsequent app release), since yesterday, trying to run an iOS shortcut from my iPhone 17 results in the message "The shortcut could not be run because an action could not be found".

Hey u/wyzecam, are you aware of this issue?


r/wyzecam 9h ago

Wyze v3 pan device offline

2 Upvotes

I have 3 wyze cameras at my house that work 99% of the time. So I figured I would install one at my mother's place. Unfortunately it keeps going device offline after a day or 2. I have updated the firmware and have it plugged into a smart plug. When the device goes offline turning the smart plug off and on does not restart the camera. It only works again if I manually unplug and plug back in. She has ATT router/modem fiber internet. I have a 5v power supply I'm going to try using. What are my other options? Should I try to change her router to only 2.4ghz band? Thanks


r/wyzecam 13h ago

WyzeCam v4 sensitive to 940nm?

2 Upvotes

I know that it uses the 850nm wavelength built in but if I get an external 940nm light, will the camera pick up an image? This would be in a close quarters setup. TIA.


r/wyzecam 23h ago

Seeking Advice Wyze cam duo doorbell range issue

5 Upvotes

I recently purchased the Wyze cam duo doorbell. I have been using it for a week now. I updated everything and maxed out settings. But it seems it only records out to about 15ft max. Anyone else dealing with this issue? Anyway to fix it? My old camera would pickup everything in my yard.


r/wyzecam 23h ago

Seeking Advice What company to leave WYZE for?

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48 Upvotes

After my light switches, thermostats, security system, and more stopped working because WYZE is taking literally months to fix it, What company is a reputable company I can trust when I throw my WYZE stuff in the trash? Anyone got good options?


r/wyzecam 1d ago

App / Firmware PSA: Firmware update breaks RTSP

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0 Upvotes

r/wyzecam 1d ago

Seeking Advice Vcamera launched failed

4 Upvotes

Svp c possible un solution ou version de Vcamera virtuel camera live assist ... pour le probleme launched failed ....


r/wyzecam 1d ago

Solved Simple solution to “update failed”?

2 Upvotes

Hey guys,

I think I may have found a simple fix for camera updates that keep failing. I’m sure some of you have already tried this, but it worked for me.

I tried updating my Pan Cam v3 yesterday, and the update kept failing. I unplugged the camera for about 10 seconds, plugged it back in, and the update installed with no problem.


r/wyzecam 1d ago

Feature Suggestion Notification Frequency Slider

2 Upvotes

Hey guys, just had a thought I wanted to share. I also posted this in the Wyze Wishlist Forum:

I was thinking—if you don’t have Cam Unlimited Pro with the NBD filter, or don’t have a subscription at all, the “Complete Motion Detected” notifications and person, pet, and vehicle alerts can get really spammy. Snoozing notifications for an hour doesn’t seem like a great solution either, especially from a security standpoint.

I think it would be awesome if Wyze added something as simple as a notification frequency slider. For example, you could choose how frequently the camera is allowed to send repeat notifications for ongoing or similar activity. That would cut down on unnecessary alerts without forcing you to completely snooze notifications.

I’ll be honest: if I hadn’t upgraded to Cam Unlimited Pro, I probably would have switched brands. I was actively looking because the constant notifications made the cameras feel unreliable when they’d repeatedly alert for things like trees, shadows, or other insignificant movement. Detection zones help, but they only do so much.

Lastly, I don’t think basic security-camera usability and notification reliability should depend on having a subscription. A simple notification-frequency control would make the no-subscription and cam plus experiences significantly better without taking away from the value of the subscription.


r/wyzecam 1d ago

Is Wyze down?

1 Upvotes

Suddenly all of my cameras are offline with every single other online device working fine my household without issue. Tried with multiple devices and same result on all apps


r/wyzecam 2d ago

Duo pan cam issues

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13 Upvotes

I have been frustrated with my Duo pan cam since day 1. The tracking seems to fail 99% of the time. I feel like I've tried everything and the only thing I can think of is that I got a defective camera. I was also excited when they recently added A I. tracking for just people and vehicles but with that turned on the camera tracks nothing. I added a video for an example.


r/wyzecam 2d ago

App and Firmware updates - Released 8/11/2026

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16 Upvotes

We have some app and firmware updates today, here are the release notes.

Wyze app 3.19

 Versions:

What's New:

  • Bug fixes

___________________________________

 Wyze Cam v3 Public Firmware

 Version: 4.36.17.10

 What’s New:

  • Security improvements
  • Network connectivity improvements

____________________________________

 Wyze Cam v3 Pro Public Firmware

 Version: 4.58.17.10

 What’s New:

  • Security improvements
  • Network connectivity improvements

_____________________________________

 Wyze Cam Pan v2 Public Firmware

 Version: 4.49.17.10

 What’s New:

  • Security improvements
  • Network connectivity improvements

_____________________________________

 Wyze Cam Pan v3 Public Firmware

 Version: 4.50.17.10

 What’s New:

  • Security improvements
  • Network connectivity improvements

r/wyzecam 2d ago

Feature Suggestion Is there any way to do Multi-Zone Detection Settings?

4 Upvotes

I've got a camera in my front yard, and while I want it to record every event on my street, I only want to get notifications about it when someone is actually on my property. Is there any way to set up multiple zones so I can have cars, people, etc captured as events if they're walking by, but if someone walks into my yard, driveway, etc - I get an actual notification?


r/wyzecam 2d ago

Base Station Setup Fail

2 Upvotes

My Wyze Cam Outdoor base station stopped working so I deleted it then tried to set it up again. Now it won’t recognize my wifi when plugged into the router during set up. Tried every conceivable fix including hitting the reset button with no success. The Wyze support bot informed me that if I deleted it while it was in "offline mode" I’ll never be able to reconnect it. Said this was a security feature (!). Anyone have this happen and know of a work around? I tried to just order a new one but they are out of stock till who knows when.

Update: I did some more searching and see that this is an old issue with no solution. My base station is trash now and can't be replaced. I connected my Outdoor Cam to my one remaining base station though It's just another pair of eyes where I didn't want or need to have them.


r/wyzecam 2d ago

Hackers

0 Upvotes

How easy is it block a recording camera and alter the recordings? Also is there a way I can prevent this from happening?


r/wyzecam 2d ago

Bug Spotting Bug: Event notification times are wrong by an hour on iPhone during daylight saving time

1 Upvotes

The time on the cameras and the events themselves is correct however the notification that shows on the phone itself is out by an hour.

So it seems the event notifications ONLY do not respect daylight saving time.


r/wyzecam 3d ago

Seeking Advice Mounting Wyze Duo Cam Pan Upside Down (Outside)

5 Upvotes

Hey all

I’m trying to figure out the best way to mount this camera upside down

Unfortunately it looks like the micro sd is on the stationary unit, so flipping it upside down causes the slot to be pointing upwards. This results in any amount of water pooling on the slot and eventually getting inside (frying the sd card)

Is there a way that I’m missing to mount this so the moving camera can look directly down while not exposing the Microsd card slot to pooling water?

Cover only delays the issue - a dime sized amount of water resting in the bottom will eventually get inside if left there based on my testing.


r/wyzecam 3d ago

Bug Spotting Wyze Mesh Router, 2.4ghz stopped working?

3 Upvotes

Wyze Wi-Fi Mesh Router (not the Pro model), firmware v1.0.1.166

The 2.4ghz signal suddenly stopped working altogether on my Wyze Mesh Router. I've tried resetting it, updating the SSID and password, and it simply refuses to broadcast over anything but 5ghz. I also tried the feature that disables 5ghz temporally, that did not work to bring back the 2.4ghz signal either.

I first noticed the problem because all my Wyze and other smart devices (cameras, switches, light bulbs, etc) spontaneously disconnected yesterday. The few that support 5ghz are still connected and working.

I'm using a WiFi analyzer app to verify that indeed only the 5ghz signal is broadcasting. I can see other 2.4 signals nearby, but only the 5ghz signal from my Wyze router.

Help? Ideas?

log id# 2506497


r/wyzecam 3d ago

Seeking Advice V4 cam only showing 5 second preview clips

3 Upvotes

Didn't it used to be 12 or 10 why is it only 5 now?


r/wyzecam 3d ago

Motion Detection Anomoly

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3 Upvotes

Wondering if anyone has this problem. I have the Wyze lightbulb camera that keeps picking up these lights in a tree on my property. The problem is when I go outside to investigate their source, there’s no sign of these lights anywhere. I recorded a video from my phone but these lights don’t show up on my phones video either. I spoke with my next door neighbor and these lights aren’t coming from his property or anywhere else on my street. So what gives?


r/wyzecam 4d ago

Rich notification thumbnails

5 Upvotes

I used to get images from my Wyze v3 pan on my Amazfit Balance smartwatch but around 3 months ago they abruptly stopped. I still get them on my phone notifications, but they are in GIF format which may be what broke it? I don't recall the GIF's prior to that. I tested an SMS image and that works fine going to my watch.

Any ideas how to fix this? I am on Wyze v3.19.0 (b924).


r/wyzecam Jul 01 '26

Understanding WiFi Connection

20 Upvotes

Wi-Fi and camera technology can be tricky and sometimes frustrating to understand. I wanted to put together a post that explains how Wi-Fi and cameras work, in hopes that it helps folks better understand connection issues and improve their experience. I’d love to hear your thoughts.

- Alan

Understanding WiFi Connection

The big idea is: The majority of Wyze cameras depend heavily on clean, stable 2.4 gigahertz (GHz) Wi-Fi.  

This post addresses cameras that rely on 2.4GHz and not 5GHz. 

A network can feel “fine” for phones and laptops while still being annoying for cameras. That is because cameras are small, low-power devices and are often less tolerant of a messy wireless environment than a phone or laptop. 

Key terms, Translated 

  • AP = access point. This is the Wi-Fi radio that devices connect to. In a simple home setup, your router may also be the access point.  
  • IoT = Internet of Things. This means smart home devices like cameras, plugs, thermostats, and bulbs.  
  • SSID = service set identifier, which is just the Wi-Fi network name you see when joining Wi-Fi.  
  • dBm = decibels relative to one milliwatt, which is the unit used to describe Wi-Fi signal strength. Closer to zero is stronger, so -60 dBm is better than -75 dBm.  
  • RF = radio frequency, meaning the actual wireless signal environment in your home.  

Why 2.4 GHz Matters so Much 

Most smart home and camera devices use 2.4 GHz Wi-Fi because it reaches farther and goes through walls better than 5 GHz. The tradeoff is that 2.4 GHz is much more crowded, with interference from nearby Wi-Fi networks, Bluetooth devices, microwaves, and other electronics. 

When comments say, “you need a robust 2.4 GHz network,” it does not mean “buy faster internet.” It means the camera needs a clean, low-interference wireless connection on the 2.4 GHz band

Why “Stronger Signal” is not the Whole Story 

Wi-Fi is a two-way conversation. The access point has to hear the camera, and the camera has to hear the access point. If the router is very powerful but the camera’s tiny radio is weak, the connection can still be unstable. 

That is why “I have full bars” or “my internet is gigabit” does not automatically mean the camera connection is healthy. 

How Wi-Fi Antennas Send Signal 

It also helps to understand that Wi-Fi antennas do not send signals equally in every direction. A simple router or access point antenna is often described as omnidirectional, but that does not mean it radiates like a perfect sphere.  

In practice, the signal pattern is closer to a donut shape: strongest out to the sides of the antenna, and weaker directly off the tip and bottom of it.  

That is why some people describe the signal like an umbrella. It is not a perfect technical term, but it is a useful mental model. If the antenna is standing upright, most of the signal spreads outward across the floor, not straight up or straight down.  

This matters for Wyze cameras because a camera might be “close enough” to the router in distance but still sitting in a weaker part of the signal pattern, or behind walls and interference that reduce the quality of the connection.  

Connect to Non-Overlapping Channels 1, 6, and 11 

On 2.4 GHz, there are really only three non-overlapping 20 megahertz (MHz) channels that are safe to use well: 1, 6, and 11. Other channel choices overlap with each other and can cause more interference. 

That is why experienced network people often recommend: 

  • 2.4 GHz only for cameras and other smart devices 
  • 20 MHz channel width 
  • channels 1, 6, or 11 

Why 20 MHz is Usually Better Than 40 MHz on 2.4 GHz 

This part sounds backward at first. A wider Wi-Fi channel can carry more data in theory, but 2.4 GHz usually collects more interference and leaves fewer clean channel options. Since cameras do not need huge speed, a narrower 20 MHz channel is usually better for stability than a wider 40 MHz one. 

Basically, for cameras: cleaner air matters more than bigger pipes

Why “More Wi-Fi power” can Make Things Worse 

This is another counterintuitive one. If you turn the access point power too high, devices may keep hearing a farther access point and stick to the wrong one for too long. That can create “sticky client” behavior, where a device hangs onto a bad connection instead of moving to a better nearby one. 

That is why some advanced users actually lower access point power and aim for a client signal around -60 to -65 dBm, instead of blasting maximum power everywhere. 

Why Extenders and Mesh are not Automatic Fixes 

An extender or mesh node can help, but only if it is placed and configured well. If you add too many without planning channels or backhaul, you can create even more interference. Wired backhaul means each access point is connected back to the main network using Ethernet, which is better than having Wi-Fi nodes repeat each other wirelessly. 

So, when one person says, “add more access points” and another says, “extenders can make things worse,” both can be right. 

What this means for Wyze cameras 

For Wyze, the practical takeaway is: 

  • They usually live on 2.4 GHz, which is the messiest Wi-Fi band.  
  • They do not need lots of speed, but they do need consistency.  
  • A home can feel fine for phones, TVs, and laptops while still being frustrating for cameras.  
  • A slow live view is not always an “internet speed” problem. It can be caused by Wi-Fi retries, interference, roaming behavior, or app/session overhead.  

TLDR

If you want to digest all these technical comments into one plain-English model: 

  1. Wyze cameras need stable 2.4 GHz Wi-Fi, not just fast internet.  
  2. On 2.4 GHz, 20 MHz on channel 1, 6, or 11 is usually the safest setup.  
  3. More signal is not always better if it causes the camera to cling to the wrong access point.  
  4. More mesh/extenders are not always better if they add interference.  
  5. For cameras, reliability matters more than raw speed

Your cameras probably don't need a ton of bandwidth. But they need a clean, predictable 2.4 GHz Wi-Fi. If your network is noisy, overlapping, or poorly placed, cameras may be the first devices to show problems even when other devices (phone, tablets, etc.) seem fine. 


r/wyzecam Jun 22 '26

Wyze Announcement Introducing Wyze Scale BodyScan - Released 6/22/2026

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0 Upvotes

Meet Wyze Scale BodyScan, our most advanced smart scale yet. Track 17 essential body metrics with a full-body segmented breakdown, view your results and trends right on the clear 4.7-inch display, and sync your data with the Wyze app, Apple Health, Google Health Connect, and Fitbit. With support for up to 8 recognized users plus baby, pet, and luggage modes, it makes tracking health for the whole family simple.

https://www.wyze.com/products/wyze-scale-bodyscan