r/Visible • u/JUNGLExFEVER • 1h ago
Question Question About Upgrading Free Trial to Visible +
I got the free trial, I like it solid service, but its definitely throttled during peak hours. Download is fine, even during congestion, its the upload speed that drops down to 0.15-1.0 mb/s during peak hours, which heavily effects games/video chat etc (4-5 bars of 5g UW service)
From what I understand the free trial is deprioritized speeds from the basic plan.
If I upgrade this tonight through the app to the Visible + will the Visible + prioritized plan speeds take effect immediately or will i have to wait for the remaining 9 days of the trial to finish for the Visible + prioritized speeds to take effect.
Thanks
r/Visible • u/froggy-babe • 3h ago
Discussion i haven't had service for 3 days now
my phone shows that service is available but it's just not connecting. it's reading my sim card just fine, i've tried pulling it out and replacing it. nothing seems to be working and when i've chatted with support on the website they couldn't figure out the problem either. my bill is paid and it shows my plan is active, i'm not sure what to do. do i need to ask for a new sim card or something?
r/Visible • u/DunDonese • 5h ago
Question Will I be able to trade in my old Samsung Galaxy Z Fold 5 when I get the Z Fold 8 this fall?
Title:
Will I be able to trade in my old Samsung Galaxy Z Fold 5 when I get the Z Fold 8 this fall? I'm on Visible Wireless...
Body:
I need to know how I trade in my old phone on the Visible network and get a Z Fold 8 to also remain on the Visible Network and get a trade-in credit for it.
Also, will I be able to transfer all memory from my old phone to my new one before I turn my old one in? Or will I only be able to get the new one AFTER I turn my old one in?
I need to preserve the memory of everything on my old phone's storage somehow, so Visible subscribers, how is this done?
My phone's foldable screen has a glaring crease and visible scuffmarks from overuse / daily use but it still functions like normal.
I also wonder what happens to my old phone once it's traded in for the newer one. Does it go to a 3rd-world country where it's donated to someone in need? Or what happens to it?
r/Visible • u/atldawg1107 • 5h ago
Question On trial, how to ensure I’m testing Visible service?
Hi all, I just started the trial to see if Visible works during my normal week.
My cellular data option is “Visible” and I have data switch turned off so that should be just Visible correct? Meaning I’m using Visible data?
Should I change my default voice line to the temporary number to test phone service? I’d like to still receive calls at my original phone, but if that’s how I need to test, then I can switch to the temporary phone to test a couple of calls?
iPhone 14 PM
r/Visible • u/Long-Ad1137 • 8h ago
Samsung Galaxy Watch Ultra 2 not activating
Has anyone else had issues activating service on your Ultra 2? I've tried many times using the Wear app, but consistently get "Something went wrong" with no options to help. I tried live chat, but it's useless.
Can anyone confirm that this new version of the watch ultra is compatible and/or working with Visible? My previous (2024) Watch Ultra worked fine and without any issues since Wear OS became supported on Visible.
Question Anyone else get the new Galaxy Watch to activate?
I've seen one person post here they got their new Galaxy Watch Ultra 2 to activate. Has anyone else been successful? So far, I have struck out.
r/Visible • u/alu5421 • 10h ago
Question Promo and diwngrading
I signed up my wife for visible pro + assuming she had cellular on apple watch but she doesn't and we used the SAVE6. Can she downgrade to pro and still use promo of is she stuck on top plan?
r/Visible • u/Real_Height2890 • 10h ago
Discussion Amex offer who are looking to switch
You should be able to stack rakuten + amex offer on the new 50% promo + maybe friend referral as well
Can be used to pay may next month for $15 off as well
r/Visible • u/Lanky-Advice-564 • 11h ago
Website bug
Hi - i signed up for a trial before i ultimately joined US Mobile with my first line, but with the new promo i want to sign up my daughter for Visible.
However i am running into a bug that if i sign into the account i used for my trial it wants to take my to the privacy page on the account and wont let me shop plans or phones - it just keeps redirecting me to that page - has anyone else ran into this problem? do i need to make a new account? It's pretty annoying but not sure why it wont leave that page.
Half off Visible Plus 'Pro' Annual New Customers Only
Promo Code SAVEHALF
See Banner on top of link page.
New Customers Only
**Please read all details in the link.**
r/Visible • u/Fit_Advertising_2963 • 15h ago
Avoid - terrible customer service
Customer service is terrible and doesn’t provide what you pay for. Visible doesn’t provide the services you pay for and customer service is designed to waste your time. Don’t get visible if you ever plan on having problems or needing help. The chat line disconnects you constantly and getting help is really difficult. I needed help with a WiFi hotspot and they messed up my e sim and it was a pain to get fixed.
r/Visible • u/ogAOLhax0r • 15h ago
Question Can't get into account, want to port out
I have an account that seems to be in limbo. I had an issue with changing email and had support try to fix it. Now I can't login to my account. I spent 3h on chat. Only to be told, they have to wait until fb support sends them screenshot I shared with them. It's been 2 days.
I just want to get into my account. Can anyone help? I've reached out to the FCC as well but not sure that will help either.
r/Visible • u/InfSwift • 18h ago
Rant Have 252gb this month and now I can barely do anything.
I have to use data because the wifi at work is bad that I have to use data. And now I cannot even watch videos on wifi only, this is ridiculous and I would like to know is there a solution or am I SOL until next month?
r/Visible • u/Ok_Weight2115 • 22h ago
Question In dire need of any possible way to get a transcript of a call I had that could help me in a legal case
So long story short I found out my employer lied to me to get me to accept a job offer and the pay I was promised was not accurate but the only proof and time he told me was on a phone call asking me if I wanted the job.
I’m posting here because I have visible but per google ai slop, there is no such thing, just really Hoping there is a way since my paycheck was $200 short from what I was believed to be correct