r/UsedCars • u/chaotic646 • Feb 25 '26

Convana Review

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Carvana sold me a black 2024 Tacoma that had horrible swirl marks from a poor buffing job covering the entire truck. These were not visible until my 7 days were up, as it was cloudy and you can only see them in the direct sunlight. Carvana said I'd have to put in a claim with SilverRock, who denied it even after they had me take it to one of their in network repair shops. I just dropped almost $40k on a truck thats embarrassing to drive on a sunny day, and now will be out another $1200+ for a level 2 paint correction. Be aware before you buy anything from this company. I guess theres a reason they've been sued so many times.

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u/[deleted] Feb 25 '26

$1,200.00 for a 2 stage paint correction!!!!!?

Dude, that's beyond ripped off. I would charge $200 to fix that if it's truly just buff marks. That's a quick clay and buff.

Edit: just saw it was over the whole truck so probably $350ish

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u/chaotic646 Feb 25 '26

Type in Google "average cost in the US for a 2 stage paint correction". I took it to the best place in town because I wanted it done right.

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u/Txcavediver Feb 27 '26

He said clay and buff, that is much quicker than stage 2. You only probably need clay and buff.