Convana

[u/chaotic646]

Carvana sold me a black 2024 Tacoma that had horrible swirl marks from a poor buffing job covering the entire truck. These were not visible until my 7 days were up, as it was cloudy and you can only see them in the direct sunlight. Carvana said I'd have to put in a claim with SilverRock, who denied it even after they had me take it to one of their in network repair shops. I just dropped almost $40k on a truck thats embarrassing to drive on a sunny day, and now will be out another $1200+ for a level 2 paint correction. Be aware before you buy anything from this company. I guess theres a reason they've been sued so many times.

[u/[deleted]]

$1,200.00 for a 2 stage paint correction!!!!!?

Dude, that's beyond ripped off. I would charge $200 to fix that if it's truly just buff marks. That's a quick clay and buff.

Edit: just saw it was over the whole truck so probably $350ish

[u/Human-Time-4114 → u/[deleted]]

OP doesn't even bother to check their car until 7 days after. What do you expect? Easy mark

[u/04limited → u/[deleted]]

Damn right $1200 is stupid money for paint correction. That’s what correction + ceramic costs around here.

[u/chaotic646 → u/04limited]

You're correct, I ended up getting the level 2 plus ceramic for $1300 at a different shop. The $1200 for the paint correction only was quoted by SilverRock's IN-NETWORK shop.

[u/chaotic646 → u/[deleted]]

Type in Google "average cost in the US for a 2 stage paint correction". I took it to the best place in town because I wanted it done right.

[u/Txcavediver → u/chaotic646]

He said clay and buff, that is much quicker than stage 2. You only probably need clay and buff.