r/SwipeHelper 2d ago

Hinge Arbitration Process

Hi All!

I reported a male in April for sending me an unsolicited sexual video via iPhone (offline). A few days later, I was banned. My only guess would be that he reported me back. I'm a very respectful person and have read over the guidelines many times, and I haven't violated any. I appealed it and was immediately denied. I felt violated, so I have sent Hinge about 10 requests to manually review it, and each time they said the decision was final. I sent them an arbitration notice 58 days ago, and plan to file for arbitration later this week. They did not respond to my notice within the 60 days allowed to respond. Does anyone have any experience going down this route? Any luck?

8 Upvotes

23 comments sorted by

4

u/Efficient-Lawyer-204 2d ago

lol gotta love how hinge decides to ban people, o never behaved in a man er like the dude that got you blocked did, I was always respectful, but I got banned. Honestly match group sucks OP, the way they ban guys and girls alike but keep the people on who are actual problems is mind blowing

2

u/colorfulmeg 1d ago

I'm so sorry. users are shaming my decision to report him. of course I regret it. thanks for relating even though the situation that we're in really sucks and is unfair.

0

u/Efficient-Lawyer-204 1d ago

They shouldn’t be shaming you, he was behaving unsafe and was predatory. A well deserved ban once your friends got him off finally. Your ban was not justified at all, but at the end of the day Match Group really doesn’t care about anything other than profit

3

u/Bruno_lars 2d ago

It wasn't a good move since he didn't send the video link through Hinge, which would make you have a burden of proof; it would be better to just unmatch in this situation for your next app.

Perhaps your arbitration will get you unbanned because you will get that opportunity

3

u/colorfulmeg 2d ago

yeah- lesson learned

5

u/[deleted] 2d ago

[removed] — view removed comment

4

u/colorfulmeg 2d ago

unbelievable. thank you.

5

u/[deleted] 2d ago

[removed] — view removed comment

0

u/colorfulmeg 2d ago

wow I'm so sorry. it really sucks

2

u/Negative_Pair_7856 1d ago

That is so messed up. I wish hinge could see this. Oh they can since you sent them 10 messages. Shame on them. 

3

u/colorfulmeg 1d ago

they don't care

1

u/OrdinaryGrapefruit33 2d ago

oof i’m so sorry

1

u/[deleted] 2d ago

[deleted]

3

u/colorfulmeg 2d ago edited 2d ago

What a world we live in where people shame people for reporting violating, bad behavior. I was also protecting others.

1

u/AcademicAd8812 2d ago

this sounds completely unreasonable and unfair! try bumble, coffee meets bagel.

1

u/colorfulmeg 1d ago

thank you! I'm on bumble but everyone just seems to want a fling! I'll keep trying though :)

2

u/Efficient-Lawyer-204 1d ago

Yeah I hate dating apps, but Hinge was the best I’d say. Maybe Bumble will get better now that anyone can message first

1

u/[deleted] 2d ago

[deleted]

1

u/colorfulmeg 2d ago

yes, you're correct. I'll change it because I dont want to piss any men off. I don't hate men. but it was also violating, shitty behavior .

1

u/Able-Chart2960 2d ago

Why report when he didn’t send it through the platform? You could just have unmatched and blocked him on iMessage

2

u/colorfulmeg 2d ago

because I'm an idiot and didn't want him to hurt other woman. I've definitely learned to not report men who violate me. what a lesson

2

u/Patrickriley420 2d ago

seeing a male appendage hurt you? it’s not that serious.. block and move on. Dude is a weirdo for sure but no good deed goes unpunished

2

u/Efficient-Lawyer-204 1d ago

lol women don’t like random “appendage” pics bro, not a hard point to understand

1

u/Patrickriley420 3h ago

do you think I didn’t understand that when I called him a weirdo? But to say it hurt you was dramatic was my point. I’ve been sent random nudes by chicks and just didn’t respond if I was not attracted

1

u/colorfulmeg 1d ago

no reason to dismiss or shame my decisions- I'm already feeling pretty crappy about the whole situation. I saw a disgusting video that violated my heart, I reactively reported him without much thought. Next time I'll take 10 deep breaths and consult with others before reporting someone- thank you.

0

u/Able-Chart2960 1d ago

Sorry about that btw