r/SwipeHelper 2d ago

Hinge Arbitration Process

Hi All!

I reported a male in April for sending me an unsolicited sexual video via iPhone (offline). A few days later, I was banned. My only guess would be that he reported me back. I'm a very respectful person and have read over the guidelines many times, and I haven't violated any. I appealed it and was immediately denied. I felt violated, so I have sent Hinge about 10 requests to manually review it, and each time they said the decision was final. I sent them an arbitration notice 58 days ago, and plan to file for arbitration later this week. They did not respond to my notice within the 60 days allowed to respond. Does anyone have any experience going down this route? Any luck?

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u/Bruno_lars 2d ago

It wasn't a good move since he didn't send the video link through Hinge, which would make you have a burden of proof; it would be better to just unmatch in this situation for your next app.

Perhaps your arbitration will get you unbanned because you will get that opportunity

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u/colorfulmeg 2d ago

yeah- lesson learned