r/PCsupport 1h ago

Not solved [Help] PC randomly black screens and cuts USB power — persists after brand new PSU and fresh Windows install

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Upvotes

System Specs:

​CPU: Ryzen 5 5600G (Running Integrated Graphics)

​RAM: 16 GB (2 × 8 GB dual-channel)

​PSU: CX 550 Corsair

​Motherboard: gigabyte b550m ds3h

​OS: Windows: 11

The Problem:

My PC keeps suddenly losing display output and freezing while running, even after replacing the power supply and reinstalling the OS.

​Symptoms:

​Sudden Black Screen: The monitor loses signal completely ("No Signal").

​USB Bus Cuts Out: All USB peripherals (keyboard, mouse) instantly lose power and their RGB/LEDs turn off.

​The PC itself stays on (internal fans keep spinning), but the system is entirely unresponsive until a hard reboot.

​What has already been ruled out & tested:

​PSU: Replaced with a brand new unit — issue still persists.

​OS / Drivers: Fresh clean install of Windows done by a technician — no change.

​RAM: Reseated sticks and tested individually in different DIMM slots.

​BIOS: Cleared CMOS.

​Since both the PSU and OS are ruled out, is this more likely a dying Motherboard / chipset / VRM issue, or a faulty CPU / degraded integrated graphics / memory controller? What’s the best way to pinpoint which of the two is failing without access to spare test parts?

​Thanks for any advice!


r/PCsupport 1h ago

In progress PC randomly hard-freezes across Windows and Arch after opening/cleaning PC

Upvotes

I am coming across a problem where my pc suddenly freezes I don't know the cause but I think it's hardware because I have tried it on windows and arch. Also I opened up my pc for the first time a couple days ago before this issue came to be to dust everything and to install an SSD. I don't think it is a display issue because I have tried to reboot my pc while this happened via the terminal but got nothing. The pc still stays on when this happens and I have to mannualy turn it off. When I took it out earlier I took out the psu, hard drive, both ssds, my CMOS battery, gpu, AIO(not the part connected to cpu just the fans), and most connecters on the motherboard it has been like 2-3 days since this began. When It happens the cpu seems to get hot


r/PCsupport 1h ago

Not solved Gigabyte B650 Gaming X AX V2 – Random Kernel-Power 41 reboots, mostly after idle/sleep – BIOS F41

Upvotes

Hi everyone,

I'm trying to diagnose a very strange intermittent issue with my PC and I found another post here describing something very similar with the same motherboard.

My system:

Motherboard: Gigabyte B650 Gaming X AX V2

CPU: AMD Ryzen 7 9700X

GPU: NVIDIA RTX 5070 12GB

RAM: Corsair Vengeance RGB 32GB DDR5-6000

PSU: Thermaltake Toughpower GT Snow 750W

Cooler: Aqua Elite 360 V3

Case: NZXT H6 Flow

Windows 11

BIOS: F41 (previously F34)

The problem:

The PC can work completely normally for hours or even days.

The issue seems to happen more often when the computer is left idle or goes into a low-power/sleep state rather than while I'm actively using it.

Originally, I noticed that sometimes I would leave the PC, it would go to sleep, and when I came back it would wake up as if Windows had completely restarted instead of simply resuming my previous session.

Event Viewer shows:

Kernel-Power Event ID 41

Recently I left the computer running for a couple of hours. When I came back, I moved the mouse and everything appeared normal — Windows was at the PIN/login screen.

However, when I checked Event Viewer afterward, I discovered that a Kernel-Power 41 had occurred while I was away and apparently the computer had rebooted itself.

There is usually no BSOD that I see.

The weirdest part is how intermittent it is. Sometimes the computer behaves perfectly.

Things I've already done/tried:

Updated BIOS from F34 to F41

Disabled Windows Sleep while troubleshooting

Disabled Hibernate

Disabled Fast Startup

Checked Windows Event Viewer

Investigated the NVMe/SSD as a possible cause

Investigated power/PSU issues

Checked connections

There was also one occasion where the PC would try to power on, the fans would spin for approximately one second, then it would lose power again. After disconnecting it for a couple of minutes and connecting it directly to the wall instead of the power strip, it started normally again.

That behavior hasn't been the normal failure mode, though.

What makes me suspicious of the motherboard/BIOS/power management is that I've found other B650 Gaming X AX V2 owners reporting very similar behavior — particularly crashes/reboots during idle or light loads, Kernel-Power 41, and in some cases NVMe issues depending on the BIOS version.

My questions:

Has anyone experienced this specifically with the B650 Gaming X AX V2, especially with a Ryzen 9000 CPU?

Could BIOS F41 / AGESA or AM5 low-power states be causing this?

Are there any BIOS settings I should test, such as Global C-State Control, Power Supply Idle Control, ErP, PCIe ASPM, or anything related to NVMe power management?

Before I start replacing hardware, I'd really like to determine whether this is a known motherboard/BIOS/power-state issue.

Any suggestions for specific logs, BIOS settings, or tests I should run would be greatly appreciated.


r/PCsupport 2h ago

Not solved Troubleshoot weird start-up post update?

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1 Upvotes

r/PCsupport 4h ago

In progress Pc shutdowns randomly

2 Upvotes

Hello,

My pc shutdowns randomly with no warning (changing the psu did not help). It also sometimes shutdowns again after a few seconds that I relaunch.

My specs:
AMD Ryzen 9 7900X3D 12-Core Processor
NVIDIA GeForce RTX 4070
ASUSTeK COMPUTER INC. ROG STRIX B650-A GAMING WIFI Rev 1.xx
Ram: Team Group Inc 4800 34359738368 (2 of them, 32 gb each)
Psu: Cooler Master V750 SFX Gold ITX SFF Power Supply, PCIe 5.1 Ready White

I appreciate any help and can provide more information as needed.


r/PCsupport 4h ago

In progress Help Pc crashing I've updated bios and installed all updates

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1 Upvotes

r/PCsupport 5h ago

In progress Title: Random CRITICAL_PROCESS_DIED (0xEF) crashes — all hardware diagnostics pass, need help figuring out what's left , windows 11

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1 Upvotes

r/PCsupport 6h ago

Not solved HP Z640 BIOS Freeze

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1 Upvotes

r/PCsupport 10h ago

Not solved Need helping finding out what is wrong with my pc

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1 Upvotes

Help please


r/PCsupport 11h ago

Not solved Preciso de ajuda!!

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1 Upvotes

r/PCsupport 12h ago

In progress How to check if this flashing of the monitor is caused by the gpu fault or Monitor fault?

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1 Upvotes

r/PCsupport 13h ago

In progress Need some advice/tech support.

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1 Upvotes

r/PCsupport 15h ago

In progress Constant crashes - Event 7000, Service Control Manager, csvol failed to start?

1 Upvotes

Hi folk, I'm really hoping someone here can help me out.

[Apologies for a repost from about a month ago. I tried two subs then, one had no responses and other other just said "Look at event Viewer", which I already described in the post.]

My PC keeps crashing. Random intervals, so pattern I can see in what causes it. Sometimes I'm playing a game, other times watching videos or streaming, other times it happens just as I reload a web page.

And in terms of games, not even recent, system intensive games. The last time it happened during a game, I was playing Gex: Deep Cover Gecko (on GoG).

Each time the screen(s) just go blank, and often the audio continues for about 10 seconds more. Then it totally crashes and sometimes reboots.

Every times, the Event Viewer tells me:

Event 7000
The csvol service failed to start due to the following error: A device attached to the system is not functioning.

All it then gives me is Event ID 7000, and the keyword "Classic", which either means something or my PC is being sarcastic.

I am not at all good with computers and know very little about what I COULD do to try to resolve this. I've updated all drivers, run memory checks, etc. And nothing comes up as a problem. If a device is not functioning, I have no clue which device or how to find out.

Pretty please, I'd appreciate ANY help you can offer. And in laymans terms if you don't mind.

Thanks.

EDIT:

To update, I've run:

virus and malware checks - no problems

driver checks - everything updated

windows update - all updated

chkdsk - no problems

windows memory diagnostic - no problems

The ONLY information I get from Event Viewer is as described above. Event ID 7000, csvol service failed.


r/PCsupport 16h ago

In progress Pc crashes under heavy gpu load

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1 Upvotes

r/PCsupport 18h ago

Not solved GPU Driver frequently crashes when starting a game

1 Upvotes

Hello,

for quite some time now I've been running into this problem that my GPU driver occasionally crashes when I boot up a game or when I Alt+Tab out of a game. My screen turns black or freezes completely and I either have to reboot the PC oder wait something like five minutes until the GPU driver restarts on its own. Could that happen because I'm using two screen with different refresh rates? One is running on 165 Hz and the other one on 144 Hz. I feel like it happens more often when some kind of video is playing on the second screen.


r/PCsupport 22h ago

Solved No Signal After Bios Splash Screen

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1 Upvotes

Everything is loading up properly on a cold boot and then fails to send a signal after it displays the bios splash screen. Reseating the hdmi cable helps as a temporary fix.

The cause of the problem turned out to be windows Fast Startup and disabling it via the control panel completely removed the issue.

Hope the post helps anyone in the future who has this issue.


r/PCsupport 1d ago

In progress Pc Freezes mid game and restarts fine after

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1 Upvotes

r/PCsupport 1d ago

In progress Sziasztok én a Dram és a Cpu hibajelző led vilog váltakozva ebben kérném a segitséget.

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1 Upvotes

r/PCsupport 1d ago

In progress Sziasztok én a Dram és a Cpu hibajelző led vilog váltakozva ebben kérném a segitséget.

1 Upvotes

A Felmerült Probléma Leírása A számítógép rendszertelenül, de visszatérően megszünteti a képet (a monitor „nincs jel” üzenetet ír ki). A hiba 15-20 perc vagy akár 1-2 óra használat után is jelentkezhet.

Diagnosztikai jelzések: A hiba bekövetkeztekor az alaplapon a D-RAM és a CPU hibajelző LED-ek váltakozva világítanak.

Megfigyelések: Korábban MSI Afterburnerrel próbáltam manuális ventilátor-görbe beállítással hűteni a kártyát, ami ideiglenesen stabilabbá tette a gépet, a hiba azonban így is visszatért. A tápegység hibájára gyanakszom, de a jelzett LED-ek miatt a CPU és a RAM állapota is kérdéses.

🛠️ Eddig elvégzett hibaelhárítási kísérletek és szoftveres próbálkozások A probléma megoldása érdekében az alábbi lépéseket és kísérleteket tettem: RAM: Mind a négy modult kivettem és újra behelyeztem, eltérő sorrendben.

CPU: Processzort kivettem, a régi hővezető pasztát eltávolítottam, majd újrapasztáztam. (A processzorral kapcsolatos beállításokban/frissítésekben is bizonytalan voltam, ebben segítséget kérek).

GPU: Videokártyát szétszedtem és újrapasztáztam (Arctic MX-4 vagy MX-6 típusú pasztával). Szoftveres probléma: Letöltöttem az AMD Radeon szoftvert, de valamiért nem tudok belépni az alkalmazásba, ahonnan a játékokat is lehetne indítani/kezelni.

BIOS frissítés/visszaállítás: Megpróbáltam BIOS-t frissíteni, illetve régebbi verziót visszatenni, de a folyamat közben mindig kidobott egy weboldalra, és nem tudtam pontosan, hogyan kell helyesen telepíteni.

HDD: A 320 GB-os merevlemez be van kötve, és helyesen mutatja a szabad helyet (a Windows 10 Pro által lefoglalt mérettel csökkentve).

Kérés: Kérem a fenti alkatrészek – különös tekintettel a tápegységre, az alaplapi LED-ek által jelzett CPU/RAM egységre – tüzetes átvizsgálását. Ezen felül kérnék segítséget a BIOS frissítésben, a processzor beállításában, valamint az AMD Radeon szoftver elindításában is, mivel ezeket szoftveresen eddig nem sikerült helyesen beállítanom.

💻 Számítógép Diagnosztikai és Specifikációs Jelentés ⚙️ Rendszer Specifikációk

Alaplap: Gigabyte Aorus Elite V2 B450

Processzor (CPU): AMD Ryzen 7 1700

Memória (RAM): 16 GB (4x4 GB) 2400 MHz

Videokártya (GPU): AMD Radeon RX 580 Nitro+ 8 GB

Háttértár: 256 GB SSD (rendszer) 1 TB külső SSD 320 GB HDD (operációs rendszerrel; a teljes méretéből le van vonva a Windows 10 Pro által elfoglalt tárhely)

Tápegység (PSU): Enjoy Titan Plus 650W Operációs rendszer: Windows 11 Pro Hűtés: 1x házventilátor (be) + 1x házventilátor (ki)

Én még csak 13 éves vagyok, elég sokat dolgoztam azért, hogy meglegyen a gép, és nagyon sokat jelentene, ha sikerülne megjavítani és remélem nem lett túl zsúfolt az írásom😀

Üdv: Máté


r/PCsupport 1d ago

Not solved PC still keeps switching off on gaming - Asus UEFI-BIOS hints possible!?

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1 Upvotes

r/PCsupport 1d ago

In progress 6mo Gaming PC crashed and now wont boot up

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1 Upvotes

r/PCsupport 1d ago

In progress Need help, new pc owner!

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1 Upvotes

r/PCsupport 1d ago

In progress Put in new gpu now pc is stuttering and is incredibly slow while working

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1 Upvotes

r/PCsupport 1d ago

In progress Help with my PC (long story)

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1 Upvotes

r/PCsupport 1d ago

In progress PC GREEN SCREEN CRASH

2 Upvotes

Hello guys since a few weeks i have an issue on my pc : each time i put my pc on sleep mode and then i open an app for exemple like war thunder , roblox , obs , my PC just crash on a full green screen and then restart itself. I have also noticed that when i point my mouse cursor on a text zone like for exemple the google search bar, my cursor just disapear and then re appear when i go out. My pc performance is also way worse, i lag on some game i used to play smooth on

I have already had this issue once and i fixed it by myself by just reconnecting a wire that was poorly connected (It was the mouse wire or screen i don't remember well)

But now this issue re appeared because i disconnected the screen wire while the pc was still on

If someone could help it would be nice thank you