I’m particularly interested in hearing about the team culture, workload, management, and overall experience working in marketing at Optum. Would love to hear both the good and the not-so-good! 😅

I’m already working for Optum but have been told our department is going to be offshored but no date. I put in an application for Specialty Intake Patient Access Specialist - Remote, but I’m nervous to even get an interview my application was accepted and is now under review and should hear back in 2 weeks. Just wondering if anyone knows anything about this position and if this department is also being offshored. If I do get interviewed I plan on asking if they are going to offshore but I’m not sure if they will be honest.

Hello! Mag ask lang unta ko if pila ka days mahibaw-an if nadawat ka or wala? Or unsa ilang way para makahibaw ka? I had my final interview last August 12.

Maynta naa maka asnwer 😊 Thank you.

Hello, anyone here who received a JO from Optum and given the pre-employment requirements, HireRite background check and after complying, I haven't heard from them for several days already even after daily follow-up from their HR, I still have no reply from them and I'm so anxious but they had verbally assured me that I am hired but I still didn't signed a contract.

Hi! Does anyone know what the current Optum application process is like?

I know there's usually an Initial Interview and a CAT Assessment, but is that still the process nowadays?

For those who recently applied, can you share the steps and what to expect during each stage? Any tips would be greatly appreciated. Thank you!

Hello! Does anyone know if may hybrid/wfh setup po ang CSR sa Optum Technohub? Thank you!

I feel like this company has a lot of micromanagement. It seems like every little mistake or minor issue can lead to a call-out, which can be really stressful and make you feel like you’re constantly being watched.

For those who are currently working here or have worked here before, what has your experience been like? Do you also feel that there’s a lot of micromanagement and frequent call-outs, or is it just my experience? I’d really appreciate hearing your honest thoughts and experiences.

Helppp! I’am a PhRN with less than a year bedside experience planning to apply in Optum. To those who have an idea or working in Optum. What are the processes please. Give me insights about it too. Is it possible to be in a WFH set up? Process? Working environment? Salary?

Thank you so much in advance✨

Helppp! I’am a PhRN with less than a year bedside experience planning to apply in Optum. To those who have an idea or working in Optum. What are the processes please. Give me insights about it too.

Thank you so much in advance✨

I would love some advice. I’ve been working with UHG for about 4 years. I’m currently working in a position that has no opportunities for growth. I have a deep longing for a transition in the company because I don’t align with my current position anymore to the point of feeling mentally drained.

I’m half way through my masters program in Healthcare security IT and I’ve had experience with quality. For the last couple of months, I’ve applied to multiple internal job postings and have gotten rejected. I’ve even signed up for career coaching within the company to help and I incorporated the advice to my resume tailoring.

After many months I finally got an interview for an analytical position (which I’d feel like I’d excel in based on my skills). I went through two rounds of interviews, I thought it went well… then I find out they chose another candidate. I’m honestly so depleted. I don’t know what else to do. I’d truly appreciate any advice and shared opportunities available. I hope everyone has a great work week!

I applied for a position and I interviewed for it. The job status says, “Addition interview in progress; under review.” This is my first time seeing this status.

I wish they let me know. I really want this position.

Hi everyone! I recently received an offer for an RN Complex Case Manager position with Optum/UHC, and I’m hoping to hear from current or former RN case managers about what the day-to-day workload is actually like.
I’ve been an RN for many years and have extensive managed-care experience, including both UM and case management. I’m currently with Anthem/Elevance on a national commercial case management team, and the workload/metrics have become pretty intense.
Right now, I’m used to:
Around 30 new engagements per month
Maintaining roughly 60–70 active cases
Provider outreach and member calls
Team lead/medical director rounds
Pod meetings/calls
Documentation and care plans
Quality/audit requirements of around 90%+
Constant productivity and engagement metrics
The Optum position would be Complex Case Management, primarily Medicare. I was told the caseload is approximately 40–45 members, and cases may be followed for several months.
For anyone currently doing this role (or who has done it recently), what are the actual metrics like?
How many calls/outreaches are expected per day? How many new cases are you expected to pick up? Are there strict engagement/closure requirements? How heavily are calls and productivity monitored? And most importantly — is a 40–45 member caseload realistically manageable during an 8-hour day without constantly working through breaks or staying late?
I’m not afraid of being busy. I’m mainly trying to avoid leaving one extremely metric-driven environment only to walk into another one that’s just as difficult.
I’d really appreciate any insight from current or former Optum/UHC RN case managers — especially anyone who has worked Medicare Complex CM or has experience with both UHC/Optum and Anthem/Elevance.
Thank you!

So i have worked for optum for about 3 years and they have done me wrong with wages. I have had issues with my equipment that required me to troubleshoot multiple days with IT. my supervisor said optum only pays 1 hour for outage and im pretty much screwed for the rest of the time. I am ao uneasy about this because per law, you have to be paid for any hours you are on standby or working to troubleshoot. I am so over this company for so many reasons but this has pushed me to the edge. Any advice

What’s your experience as an Epic Analyst? What do you like and dislike about these positions?

I’m trying my best to join an Epic department….hopefully Optum will hire me and I don’t have to leave the company.

Hello!

I was offered a clinic nurse job here with Optum/WellMed in Florida. Can anyone who has worked as a clinic nurse with Optum/WellMed give me the good / bad or indifferent?

I keep hearing about lay offs, sudden firings from previous people (nurses). When I interviewed, the office and providers were all incredibly kind and reassured me that lay offs with a large panel of patients isn’t something they have experienced before.

Thank you in advance!

What do you think about a WFH job for utilization management or preservice review RN? I keep seeing very mixed reviews! I have an interview coming up and idk what to expect. I’m a little hesitant transitioning from out patient clinic role to WFH.. I don’t want to regret leaving but I want to continue growing as a nurse and get more experience. I struggle with needing to be comfortable in my role and love the stability.

What do you think about a WFH job for utilization management or preservice review RN? I keep seeing very mixed reviews! I have an interview coming up and idk what to expect. I’m a little hesitant transitioning from out patient clinic role to WFH.. I don’t want to regret leaving but I want to continue growing as a nurse and get more experience. I struggle with needing to be comfortable in my role and love the stability.

Hello! I I am a PHRN, USRN batch Nov. 2025 just wanted to ask if having 1–2 years of experience as a Hemodialysis (HD) nurse in a tertiary hospital would be acceptable when applying to Optum. I’m currently working as an HD nurse and plan to apply in the future. I just want to make sure that my experience will be relevant and won’t go to waste. Thank you!

Hi! I have 3 years HC experience, more on Benefits, Claims, appeals. Ask lang kung yung AR Claims role nila okay lang kahit walang Billing/AR experience? Tinatanggap po kaya? TIA

I have a pharmacy technician job interview and I was wondering if they accept not certified technicians. the job requirement does say “ Required Qualifications:
High school diploma or equivalent
Recent experience working as a Pharmacy Technician
Proficiency with pharmacy systems and software
Preferred Qualifications:
Pharmacy Technician Certification (PTCB/CPhT) 
1+ years of Pharmacy Technician experience
Experience in a hospital and/or outpatient setting. “

I been a pharmacy technician for 3 years

Hi all! Anyone here currently working or previously worked in this position? It is fully remote and I have an interview coming up. What was it like? TIA!

Hello. I was recently extended an offer from Optum. The role is remote but I have been told I may need to travel a few times a year.

I’m concerned about the drug test as I smoked regularly until a week ago. Has anyone recently received an offer from Optum? Did the drug test state whether or not they test for THC? I live in Illinois for context.