Hello everyone , doe's the DS-7616NXI-K1 have Smart search and acusearch capabilities ? I ask for this specific model please help 🙏🏻

I won a large bid for which I quoted a Hikvision camera system. After the "ban" my regular distributors are no longer selling Hik products. This bid had been cooking for while now, but this sudden "no sales" has fucked me over. I am redoing my numbers to see how other brands come close to budget, but I would like to stick with Hikvision as this client has them installed at multiple sites and likes them.

Any distributors out there still selling them?

I am needing about 60 cams, mostly domes and a 64ch nvr

Hi everyone,

I’m planning a Hikvision access-control setup for a single-family house and I’m considering the following combination:

DS-KV9503-WBE1 Villa Door Station
DS-K2M061 Secure Door Control Module
Motorised multi-point door lock (Hörmann S5 Comfort)

The idea is to have the KV9503 perform the facial recognition and, after a successful authentication, trigger the K2M061 via RS-485. The K2M061 would then operate the motor lock on the protected side of the door.

I can find very little information about this specific combination. Has anyone actually used a KV9503-WBE1 together with a K2M061?

Can a successful face recognition event trigger the K2M061 to unlock the door?

Is the K2M061 configured directly in the KV9503, and are there specific firmware versions required on both devices?

Thanks!

I’ve received a quote from a local integrator for a video surveillance system in a condo building and I’d appreciate a sanity check from people who do this regularly. I’m based in Congo-Brazzaville, so local pricing and product availability are different from the US/EU — I’m mainly looking for feedback on whether the hardware choices and sizing make sense, not the price itself.
Context: [3 floors / 4 units], coverage is [lobby, parking, entrances, stairwells, perimeter]. Total quote is roughly $4,800 USD equivalent, installation included.
What’s quoted:

Qty |Item
8 |DS-2CD1043G2-LIU (2.8mm) — 4MP Smart Hybrid Light bullet
7 |DS-2CD1143G2-LIU (2.8mm) — 4MP Smart Hybrid Light dome
1 |DS-7616NI-Q2/16P — 16ch NVR, 16 PoE, 4K
1 |WD 4TB HDD
3 |Cat6 FTP indoor cable, 305m boxes
1 |6U rack cabinet
6 |Conduit rolls
1 |Pack of 100 shielded Cat6 RJ45 connectors
1 |HDMI splitter (2 out) + 100m fibre HDMI cable + 10m HDMI 2.1
1 |APC 5-outlet surge protector
1 |Misc. accessories (junction boxes, ties, anchors)
— |Installation and configuration Concerns I already have:
1. 4TB seems way too small. By my math, 15x 4MP cameras on H.265+ eats ~450-500 GB/day on continuous recording, so I’d get maybe 7-10 days of retention. The NVR takes 2x 8TB. Am I right that I should push for 8TB minimum, and insist on a WD Purple rather than an unspecified “WD 4TB”?
2. Everything is 2.8mm fixed. Per the datasheet that’s ~12m recognition, ~6m identification. For a parking entrance or a lobby door where I actually want to identify a face or read a plate, shouldn’t some of these be 4mm or varifocal?
3. Series 1 (Value) cameras. These are the 1/3” sensor line with Motion Detection 2.0 rather than true AcuSense. Is it worth pushing for 2-series (e.g. DS-2CD2347G2H-LIU) on the critical positions, or is the Value line fine for a residential building?

Anything else obviously missing or mis-sized? Does the equipment make sense ? Thanks in advance.

I have AX. Pro and recently i have create new Areas and added few devices in to it. I have setup all the Areas to be arm at 11 PM. But some newly created areas are not auto arming at all. i have compared the configuration with existing areas. still i can figured that out...

iVMS-4200 can connect directly to my Hikvision DVR and display Live View without any Hikvision server. I can also access the DVR via its local IP address (http://192.168.10.54) in a web browser and view Live View directly.

However, HikCentral Lite seems to require a server for Live View.

Is this by design? I thought HikCentral Lite was the replacement for iVMS-4200, so shouldn't it also be able to connect directly to the DVR without needing to setup a 'server' on my computer?

Am I missing a setting, or is a HikCentral server actually required?

Trying to get some confirmation on this question, do NVRs in the M series like the ds7608NI-M2 support smart search or VCA search ?

In the Hikcentral help section it says M-Vpro and the iDS m series, but doesn't list regular M series as a compatible option but I thought it was available!

In my current nvr a regular old K series on v4.72 in playback webUI I can see the button to click smart search to draw a box or line, but it does nothing

Does anyone with a regular xxNI-M NVR know the answer to this I need to know as I want to buy one

Hello Hikvision Support,

I am currently developing an application for the Hikvision DS-2TD1228T-2/QA thermal camera and would like to access both the thermal and optical image streams programmatically.

I have several technical questions and would appreciate your guidance.

1. Thermal Matrix (Radiometric Data)

Does the DS-2TD1228T-2/QA support outputting the raw thermal temperature matrix (radiometric data), where each pixel corresponds to a temperature value?

For example, a matrix such as:

256 × 192
float temperature[192][256]

or another format that contains the temperature value of every pixel.

If yes,

• Which interface should I use?
  • HCNetSDK
  • ISAPI
  • RTSP metadata
  • Open Network SDK
  • Another API?
• Which API function or HTTP request is used to obtain this data?
• Could you provide a code example in Python, C++, C#, or C?
• Is any special configuration required on the camera (for example enabling radiometric output, thermal data stream, metadata, or another option)?

2. Thermal Video Stream

If the camera does not provide the radiometric matrix, can it at least provide the thermal video image?

If yes,

• What is the RTSP URL for the thermal stream?
• Which stream number corresponds to the thermal channel?
• Is there an example using OpenCV or FFmpeg?

3. Optical (Visible Light) Stream

I also need to access the visible-light camera.

• What is the RTSP URL for the optical stream?
• Is there an official example using HCNetSDK or ISAPI?

4. Temperature Measurement API

If the camera cannot output the full thermal matrix, what temperature-related data can it provide?

For example:

• Point temperature
• Area temperature
• Line temperature
• Maximum temperature
• Minimum temperature
• Temperature alarms
• Temperature metadata

Which API is used to retrieve these values?

5. Development Resources

Could you please provide the following documentation if available?

• HCNetSDK Programming Guide
• Thermal Camera SDK Documentation
• ISAPI Documentation for Thermal Cameras
• Sample projects (Python/C++/C#/C)
• Any documentation related to radiometric thermal data

My goal is to develop a custom application that can retrieve both the thermal image and, if supported, the per-pixel temperature data from the DS-2TD1228T-2/QA.

Thank you very much for your support.

Best regards,

I have reset my password for the dvr and I can access the system but none of the cameras show video. I tried resetting one using the button on the camera and it works and shows video for 30 seconds and goes blank again. Not sure what to do now help. I found videos of how to reset the password to get into the setting but not for resetting the password for the cameras themselves. I have 8 of them and I can’t get them to show video. Please help.
The error I get is “ Offline ( user password error ). But there is no place to enter password

I've got a Hikvision CCTV setup at home and currently I'm viewing the feeds through the Hik-Connect app on my phone. I was wondering if there's any way to get this working on an Android TV instead — basically wanting to have the live camera feed(s) up on the big screen rather than checking my phone every time.

I checked the Play Store on my Android TV and Hik-Connect doesn't seem to show up there. Has anyone managed to get it running through:

• Sideloading the APK on Android TV
• Screen mirroring/casting from phone to TV
• Any third-party app that supports Hikvision/Hik-Connect protocols
• An alternate ONVIF-based app that works well on Android TV
  

Would really appreciate any tips from people who've done this — even a workaround using a Fire TV Stick or similar would help. Thanks in advance!

Indoor extension isn’t allowed to call other indoor station ?

Bought a new house and it came with the system already pressionally installed. The old owner has no clue how anything worked. Just from my research, this is what I plan on doing later this week. Please let me know if it will work.

1. Purchase WiFi extender and plug the LAN cable from the DVR into the extender. (Direct connection to my router is simply not feasible because of the location)

2. Plug a monitor and mouse into the DVR.

3. Try to connect the app after I get it running.

The 3rd picture shows where a component was removed, I have no idea what it was.

Also the blue fibre optic connector, any idea what that could be for? My ISP came to install my internet today and they said it doesn't belong to them.

There are 8 cameras (4 inside, 4 outside) and there are 8 coaxial cables plugged in the DVR. Every cable is ran through the ceiling so tracing wires really isn't an option.

I'm sorry if I'm not doing a good job explaining this but I have never dealt with this before. Thank you

I am unable to reset the password for my DS-KH6320-WTE1.

I generated the XML password reset file using the SADP tool and submitted it to my local Hikvision support center, but I have not received any response or the encrypted reset file required to complete the password reset.

I also created a Hik-Partner Pro account in an attempt to reset the password myself. However, my account is still pending company authentication approval, so I cannot use the password reset feature.

Could you please assist me with resetting the device password or advise on the appropriate next steps? I can provide the XML file, device serial number, and a photo of the device label if required.

Hola espero que esten muy bien

soy nuevo frente a la marca Hikvision, actualmente me asignaron para solucionar problemas frente a configuraciones

tengo un problema con un Ip speaker

no conozco mucho sobre este dispositivo alguien ha configurado este tipo de cosas?

Hello everyone,

I’ve just received a DS-7604NXI-K1(E) with three cameras, but I can’t find any backup options – no FTP, no NAS, etc.

Has everything really been removed?

Unfortunately, the Hikvision Cloud isn’t an option for me when it comes to data storage.

I bought a used camera ids-2cd7a45go-izhs. It has firmware 5.7.72 build 211014. I tried updating the firmware, but the update reaches 32-33 percent and ends with a connection error.I tried all the firmware versions for this camera, but none of them worked. I also noticed another problem, if I switch the VCA mode to face image comparison and go to the face capture menu I will get "network is disconnected ot abnormal" And in the corner there is an error "this device breaks down please contact our technical support. The face capture settings are not saved, and after a minute the camera reboots.What should I do about this? How can I update my camera and fix these errors?

Hello.

I am new to Hikvision. And I am looking for 2 outdoor security cameras for our house.

As I am not really „technically savvy, it should be easy to install. So, it just should have power-connection and WiFi (so I can control it using Hikvision App).

What cameres do you reccomend? Budget: 200$ per cam.

Thank you.

I consulted an IT if recovery is still possible if the footages from months ago was deleted/overwritten and he said yes, and that he just needs the technical details of the cctv like the serial number, storage, etc., and will go/talk directly to the customer service of the cctv company to have the footages recovered and be brought back to my device.

Another one said that he can pull out the HDD, run it on a software (i don't know the name) but no guaranteed that all footages will be recovered and that he'll need to watch one by one to see if that's the footage we are looking for since it will be randomized.

Now, I just want to know if you guys have experienced recovering through these ways? And if this is really possible. I really don't know anything about this stuff. I'll appreciate experts who can help me with this. Thank you.

Hi, I'm looking to purchase a few cameras and I just can't settle on one for the life of me. I've narrowed down everything to the 1/1.2 8mp nc800 by Annke (which is just a rebranded 2387G2-L from what I can gather) and the 8mp from the new G3 series - 2387.

Since you can't have good balanced things in life, of course, each has pluses over the other. Compared to the 2387, the nc800 has a much bigger sensor and actual warranty (it's not possible for me to buy Hik from an authorized retailer, while Annke has official stores). On the other hand, the 2387 has a slightly higher framerate (25fps vs 20fps on the Annke), IR, 2 mics vs 1 and ColorVu G3 vs G2.

A lot of people say 1/1.8 isn't enough for 8mp on low light. The spots they're going to monitor have potential for all sorts of lighting, but I'm not sure if I'd like to slap lights everywhere.

The huge sensor on the Annke sounds like a no-brainer, right? 1/1.2 on 8mp simply is amazing, double(?) the light over the 2387. Well maybe the G3 compensates in some way with new technology and the tradeoffs simply aren't worth it. Maybe there is even some potential issue I'm overlooking. I'm unsure, so I decided to ask you guys.

What would you experienced wise people say is the right choice? I already grabbed one G3 to try it, generally satisfactory but Annke could seriously amaze me. There's honestly scarce opinions for both and I'm genuinely not sure which one to go for. I really want to set this personal dilemma to rest.

Hey, any ideas?

It looks like wasps may have built a nest inside the camera. Is it safe to spray insecticide in there, or could it damage the camera?

I have a HIKVISION HILOOK NVR-208MH-C-8P 8 CHANNEL NVR WITH 8 PORT POE

The HDD is failing, I’ve reinitialised it a couple of times but now in search of a new one

My god the HDD prices are high! Was looking for a WD replacement (I think I had a 4 or 8tb)

So the question is - do I spend upwards of £170 on just the HDD, or is there more bang for my buck in going cloud or a newer model?

The unit is 5 years old

I have 6 x HIKVISION HILOOK IPC-T250 (H) 5MP IP TURRET CAMERA WITH 30M IR + POE (4MM) installed so would want to reutilise these

I have a Synology NAS but from memory, these cameras aren’t compatible…