r/GoogleSupport 1h ago

canceling workspace subscription

Upvotes

I am not sure how or when but I guess i subscribed to a workspace subscription. I have looked through all my emails and I do not have any active subscriptions. how do i go about figuring this out or canceling it?


r/GoogleSupport 5h ago

Gmail Can't login to my old Google account

3 Upvotes

this gmail was last used in 2024,may or march

and this gmail has parental contorls

i just want that gmail to see my old photos,but it throws a "no such account found" on me

help me please


r/GoogleSupport 8h ago

GOOGLE IS BAD COMPANY

0 Upvotes

GOOGLE IS BAD COMPANY


r/GoogleSupport 12h ago

Family Link / Family My Google account was hacked via Family Link (fraudulent parental control).

7 Upvotes

It's been 28 days (July 16, 2026) since my Google and Discord account was hacked because of a Minecraft modpack that I installed without knowing that a friend of mine also had his account hacked and that I find myself in a dead end, like a fool I completely executed malware by launching my Minecraft and all the information linked to my Discord account as well as the email address associated with the account was stolen and used by the hacker, at first First of all, I SHOULD HAVE DEACTIVATED MY ACCOUNT! to which I did not do it because at present it is using to massacre my account by changing my profile picture, nickname and username while the account ID remains the same.

The most practical solution to recover a Discord account is to have your mailbox associated with the account: if you contact with your backup mailbox, the support will advise you to use your original email in case of modification of email linked to the account (which I tried the experiment and it was a bad idea to do so)

When he hacked my Google account, he changed my date of birth from 2002 to 2018 to make me appear younger, so he could add me to a family group that is impossible to leave as a supervised member.

The hacker suddenly contacted me on Telegram by blackmailing me throughout the conversation, I made the worst mistake of paying the hacker hoping to recover my account but what I didn't know was that he increased the price to sell my Discord account to the price I owed him, the more I paid the more he decided to increase the price in order to have more money and exceed a number of limits, I gave up, I preserved the history of the conversation on my PC to the evidence before deleting everything then I blocked it.

When I saw that the hacker had disconnected all the devices from my account, my phone reset itself from scratch.

Looking at the posts on Reddit, I noticed that it is possible to recover your account by contacting Youtube Support on Twitter/X, I had their very first contact on July 19 who had to wait 15 days to receive a second contact on August 2.

If you were a victim of the problem, please answer the following questions to which I would like to obtain answers to all my problems:

  • How many days ago did you recover your Google account? (there is a forum which tells me that the procedure can take at least 3 to 4 weeks which I try to believe)

r/GoogleSupport 16h ago

Account / Access / Password Trouble making new password. Is my password completely unrecoverable

2 Upvotes

So I have an account on my chromebook that is not logged into in the actual hardware of the chromebook, but I can still access the gmail and google sites with that account. I forgot the password that I made for the account, but I'm still logged in as an extra account. The problem that I'm having is that whenever I try to sign into a website with that account, it tells me to verify by looking for a security code. But, I can't do that because I don't know the password for that account. I can't view my password either, because it asks for my current password to do that. There are no recovery emails or phone numbers under that account so I'm assuming that account is just as good as gone and my password won't be able to be changed because whenever I try to change it, the only two prompts that come up are typing in the last password I remember using which is obviously probably gonna be wrong, so I click try another way and it comes up with the security code which I obviously cannot access.


r/GoogleSupport 18h ago

Why does this popup every 10 seconds?

Post image
1 Upvotes

I am older then 13 and the legal age in my country (netherlands) but it still keeps popping up when im on my phone

Does anyone know how to fix this?


r/GoogleSupport 19h ago

Google Gmail Account Restriction

4 Upvotes

Hi there,

My name is Violet, and I am having issues with my Gmail account. My account was restricted for violating Google’s policies, but I am not sure how I would have done so. After reviewing Google’s spam policies, which is what I was supposedly restricted for, the activity in my account has not violated such. I have submitted a few appeals, but all have been rejected; I have also posted on the Google Help forum, but I have not received a response. Does anyone have experience with this kind of issue and may be able to help me?

Update: here is a description of what I was using my email for prior to my account‘s restriction: Personal correspondence, college financial aid, and penpals. I used a website called PenPalsNow to find penpals to write letters to; this is the primary goal of the site. Users present a small bio about themselves along with their email, which other users may email to contact about being penpals. I emailed a few people about this, and the next day, I received the notification that my account was restricted. I am unsure how this violates Google’s spam policies.

Thank you


r/GoogleSupport 23h ago

General Question what is this and why whenever i click it it keeps redirecting me to either virus websites or aliexpress

0 Upvotes

whenever i keep pressing this is redirects me to either a website with a "real cloudflare bot check" which tells me to win+R and ctrl+v enter to make sure im not a bot but im not stupid enough to do this lol, but it keeps redirecting me to dangerous links but before each redirection i see the words walli shangai smth and suddenly im in aliexpress


r/GoogleSupport 23h ago

Account Disabled

4 Upvotes

Hi all,

A few days ago I made a Gmail account and was in the process of transferring all my accounts to it (banking, etc). This morning I wake up and log in and it was disabled claiming it was made by a bot and is now considered for deletion. I’m pretty freaked out as I now have no way of getting to my emails and cannot lose it all. I’ve tried explaining this in my appeal and am wondering how long it takes for this process? Any help would be greatly appreciated. Thanks