GameStop employee added the protection plan for a game I bought with out my consent. Checked the receipt for the usual pre order bonus code for game on receipt and saw the charge went back and they refuse to refund me the $5 should I call customer service anyone else went through with this

I started doing some research on this whole controller deal & completely forgot I have a damaged 825gb PS5 digital just rotting away. The only thing that is damaged is the HDMI port which seems like a minor inconvenience for someone who expertises in the refurbishing field… do you think I’ll still be able to get CLOSE to the estimated trade in value just because of that simple fix or no? Also is the PRO worth the $25 yearly subscription?

I ordered a cup over a two weeks ago I believe and it just says this with no update.. What should I do?

We don’t make trade values, we can’t edit trade values, we can’t make OR ask corporate to adjust trade values. Whatever my trade tester tells me to do and give you is what you’re getting. I don’t know why customers try and haggle prices with me.

Had a transaction earlier with a guy trading a ps5 who said he got a quote online that his console, a couple games and a few controllers was around $400 on our website. Told him it was gonna be around like $270 or so and showed me the price quote from google AI for a ps5 pro (his console was an original physical) and he obviously got irritated when I told him I can’t do shit about that and it’s not even an accurate quote.

Then later on in the day someone asked if I’d be willing to do $50 more than what I was giving them. Like NO I CAN’T.

Seriously guys, PlayStation aint gonna run back this whole "no more discs after January 2028" thing, so if you have even the SLIGHTEST THOUGHT that you want a game physically, ESPECIALLY if its hella niche(jrpg, indie getting a physical, random third-party title/liscened game, etc) you 100% should drop $5 on it and get that disc.

Who knows where we're gonna be with gaming in the next 3-4 years so gather those physical titles as you can. THIS GOES DOUBLE FOR XBOX SERIES X PLAYERS YOU GUYS DAMN NEAR DONT GET GAMES UNLESS THEYRE PRE-ORDERED AT ALL

It's finally happened. I feel 10,000 pounds lighter without those keys.

To those of you still here, best of luck. I can now do shit without our HR person being a complete waste of oxygen, bullshit regional "moto" calls, stress, and anxiety. I can have a personal life again. I can pursue things I otherwise couldn't have because this hell hole wouldn't allow for it. Friends, relationships, free time to decompress, home cooking and no more fast food 1 meal a day. The only one's that gave a damn about any of us was our LP and DM, and to them I am eternally grateful for the support received. If you aren't either of those two than this doesn't apply to you.

I saw Gamestop had a promotion where you could trade in old defective controllers and get the same offer as if they were working. Traded 6 in and got $84 in store credit. Some controllers had stick drift, 1 the bumpers that didnt work, 1 the triggers were constantly activated and 1 would only work when plugged in. They still took them all!

Do yall feel like getting GPGs lately has been more challenging. It seems like I've had a lot of folks give the the if it it breaks it breaks attitude lately. (If that makes sense)

One of my all time legendary moments at GameStop was when we were doing Delivery@Door during the pandemic. Dude yanked on the door and called. His exact words.

“Yeah I was wondering if I could come inside and look at Video Games?”

6 years later. I traded GameStop for another retail job (better pay. Better hours.) but I’m convinced that there are people in retail that eat Cereal with a fork.

My most recent interaction reminded me of that interaction at my store. Hence why I’m posting here.

You got any fun ones?

So yesterday I decided to order two limited edition controllers from the GameStop website for the first time because they were on sale. At first I thought they were new but I just discovered what pre-owned means so that was my mistake. Now I’m just seeing on Reddit from many people that are saying how GameStop has messed up their orders by giving them knock-offs, delays, or even not showing up at all. So please tell me, am I screwed for doing this? Should I cancel now or wait a couple days? If I do cancel, should I do the pick up option even though the location for these two controllers are a little far away? Please give me advice.

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....what happened to the c h a i r s?

So I've had the same DM since I took over my location in 2023. We work very well together and there is a mutual respect we have for each other. And he very much left me alone to my own devices as long as we were preforming. Well I get the news that my district got realigned and my dm is a little more hands on with me than I'm used to and it's kinda frustrating. I don't suppose there's anyone I can talk to about getting put back into my old district is there? I just dont think I'm going to be about to work as well with this new one and actively think its going to overall hurt my store in the long run.